테라스/파티오

수퍼 8 바이 윈덤 에핑엄 여행 후기

2 out of 5
수퍼 8 바이 윈덤 에핑엄
1400 Thelma Keller Ave, Effingham, IL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 307개" "
평점 8 - 좋아요. 1004개 이용 후기 중 411개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 184개" "
평점 4 - 별로예요. 1004개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 46개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

James

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in a first floor room but those rooms are half way underground. Due to this they have a smell like mold or something that was not pleasant. The hotel is older and everything is dated and has a basic/plain style. The staff was nice and the transaction was effortless.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Raymond

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally poor cleaning and maintaining of property inside and out. Trash all over outside. Overflowing trash containers outside. An unpleasant stay. We won't stay there again.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Richard

가족 여행
Needs some work. Very small breakfast room. Room smells. Your rate was no deal!
2024년 5월에 1박 숙박함

8/10 - 좋아요

Edgardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Facilities weren't in good condition but the area is very convenient
2024년 4월에 7박 숙박함

8/10 - 좋아요

Jeffrey

좋아요: 직원 및 서비스
Look, ya get what you pay for. We were safe & slept great… The place is just dated.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Gale

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place and room extremely filthy. Bathtub in my room was gross. The whole place seemed very old and dingy. Will spend couple dollars more and stay elsewhere next time in town.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Benjamin

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Alexa

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Norma

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Had to get a different room at 5AM due to the water from the upstairs room leaking in our bathroom . It was poring right above the toilet.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Steven 님, Williamsburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, showing its age and quiet. Fine budget hotel.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Lois

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk work, Metesh, was very nice. He helped us get our bags to our room. It really helped out.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kassy

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Andrea

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for a comfortable bed
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Liz

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This motel is not well maintained. Our room was mostly clean. The continental breakfast is the worst I’ve ever seen. The room was dark and we heard a dog barking during the night. The bed was hard. The whole place is shabby. Definitely would not recommend.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Maynard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overall was ok. Recliner was broke.when we arrived. So always a fear of losing deposit for someone else's damage. The bathroom exjaust fan didn’t work. Overall it was ok and clean.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Considering the price, we had a very impressive stay. I read some complaints, but I didn’t see any problems, personally. Bed was reasonably comfortable. They use trash bags in the trash cans, so that keeps roaches away. The bathroom was nice without mold. The front desk was nice. Breakfast was simple but available and filling. We thought about staying at an $89-90 hotel, but now I’m glad we didn’t. We were in room 106. There was a microwave, refrigerator, coffee maker, and ironing board.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Sue

좋아요: 청결 상태, 직원 및 서비스
Was nice
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gayle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was easy and my room was excellent for the price. I would definitely stay there again.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Dennis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel traveling home in bed weather. Needed to stop. Good price, nice room.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were worried because there no cars there but the room was affordable and clean. Service was good. They kind and courteous. Breakfast was cereal and waffles and the coffee was good. Needs some updating but a good stay for passing through.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

james

별로예요: 숙박 시설 상태 및 시설
O.K. For the money?
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Douglas

2024년 1월에 1박 숙박함

8/10 - 좋아요

Florence

좋아요: 청결 상태, 직원 및 서비스
This is an older property, with some signs of limited maintenance (cracked walls, hasty repairs, a parking lot that could use some TLC), but on the other hand, the room was surprisingly lovely and well cleaned, comfortable, and well provisioned, and the person at the front desk was helpful and efficient. Breakfast looked quite minimal - I was not inspired to try it.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Amar

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Dominic

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Samantha

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 23일
Dear Samantha,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 - 별로예요

George

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 18일
Dear George,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 - 너무 별로예요

Sharla

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty
Black mold on the ceiling in the bathroom.
2023년 11월에 3박 숙박함
답변 제공: M 님, 2023년 11월 18일
Dear Sharla,Thank you for taking the time to share your review with us. When we read of your dissatisfaction with the hygiene of our property, we were sorry. In order to guarantee that the hotel maintains its quality and that no other guests have a similar experience, we have immediately shared your concerns with our cleaning team. Give us a chance to prove to you that what you're experiencing is unusual. Despite the fact that we work hard to uphold the highest standards of cleanliness, we really hope you will forgive us for this incident and allow us another chance to serve you better in the future.Sincerely,Management Team

8/10 - 좋아요

Nicholas

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Its not the greatest of hotels ive stayed at but in a pinch it will do
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 9일
Dear Nicholas,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 9일
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

Mariusz

별로예요: 숙박 시설 상태 및 시설
Old
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 9일
Dear Mariusz,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

6/10 - 괜찮아요

Nicholas

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing positive about this place
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 9일
Dear Nicholas,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 - 훌륭해요

Bartt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Rate was good
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 9일
Dear Bartt,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 - 너무 별로예요

Erick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very little transportation in the area, no Uber or Lyft services in the area.
2023년 10월에 3박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Erick,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark, and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

4/10 - 별로예요

jim

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Super 8 experience not so good
The sheets were clean. The TV worked. Bath tub was disgusting. Not sure if they couldnt get the stains/dirt off the bottem but it was bad. Did not shower there. The only ice machine was broken. Breafast was a joke, unless you wanted dry cereal (out of milk) Other than that i did what it was intended to. Provided a place to sleep for fairly cheap. Reveiws I read had it at 7.8. Me, a 4 tops.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Jim,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 - 괜찮아요

Kenneth

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
It was very clean; but the bed was very hard, making it impossible to sleep. The choices for breakfast were basically 2 kinds of cereal and waffles—not enough choices. Had to use steps to get to your room (not friendly to those with mobility issues). The area was very quiet which was nice. Price was lower than other motels; however, I Seoul’s have been willing to pay more to have good breakfast options and no stairs.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Kenneth,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

4/10 - 별로예요

Alison

별로예요: 직원 및 서비스
Totally unacceptable for a hotel. Room and “lobby” felt dirty. Room had a foul odor. guy who checked me in was not trained in customer service. I will never stay here again. Do better. 0/10
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Alison,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 - 훌륭해요

Ruth

2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Ruth,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Felix

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great to be there. Thank you
2023년 10월에 8박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Felix,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

Regina 님, Perris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed one night, comfortable lodging, would stay again
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Regina,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 - 너무 별로예요

Tyera

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This place was bad. On my second night stay there was a roach in my room. They did try to offer me another room, I however chose to check out. The manager was suppose to refund my money and I talked to him one time and now everytime I call the manger is not there yet or he just left. This place is a joke.
2023년 10월에 4박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Tyera,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 - 좋아요

Maurice

2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Maurice,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

Catherine

2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Catherine,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast below minimal.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 14일
Dear Guest,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

8/10 - 좋아요

Gino

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value, nice friendly staff.
답변 제공: M 님, 2023년 10월 14일
Dear Gino,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 - 좋아요

Gary

Overall things were ok. I had a quiet stay.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 6일
Dear Gary,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team