“Our rooms are clean. All the staff are friendly and always willing to take care of us. In particular, the Duty Manager is extremely helpful in making sure that our stay at the resort is enjoyable. The resort is peaceful and well maintain,”
“The rooms are comfortable and clean, and the design blends well with the natural environment. The staff were friendly and helpful, and they assisted us whenever we needed support during our stay.”
“A peaceful retreat surrounded by forest and fresh air, making it a relaxing place to escape the city. The calm environment and cool weather add to the comfort of the stay.
However, some facilities need better maintenance, and improving the check-in process would help make the experience smoother for guests.
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“We very much enjoyed our stay, with the highlights being a beautiful setting and helpful and friendly service. The hotel staff was able to arrange transport to La Plantacion and the Phnom Penh airport and even offered us a very late checkout (unprompted), so we could shower and rest before departing for an overnight flight.
Thank you to the hotel staff for a wonderful stay. ”