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아메리코트 호텔 여행 후기

2 out of 5
아메리코트 호텔
1515 Highway 19E, Elizabethton, TN

이용 후기

6.8
평점 10 - 훌륭해요. 361개 이용 후기 중 71개" "
평점 8 - 좋아요. 361개 이용 후기 중 115개" "
평점 6 - 괜찮아요. 361개 이용 후기 중 71개" "
평점 4 - 별로예요. 361개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 361개 이용 후기 중 43개" "

6.6/10

청결 상태

8.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

Amanda

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff has always been very welcoming.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were nice and helpful.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Freddie

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are terrible. They need to be updated. The beds were worn out, the curtains were old and didn't close properly The dining table in the room was tagged and the carpet was nasty. The front desk lady was very nice!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jonathan

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We always stay here, because it's always super clean and a good value. The staff is always friendly and accommodating. Parking is great. However, the rooms are in need of updating.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

RUBY

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Marina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty stunk of Marijuana, dirty sheets, live and dead roaches.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Michael

별로예요: 청결 상태, 편의 시설/서비스
Ok.. There are two hotels in this town, and this is actually the better of the two. That’s the only reason it’s getting three stars. Stayed for a week 1st… The smell? I can’t describe it, it’s everywhere, hallways and rooms. Part of the smell is urine, can smell that in the hallways. But the rest is a mystery. 2nd… Was told at check-in there is no maid service, if I needed clean towels, sheets or some TP, I would have to go the the front desk and get it myself. Then make my own bed. 3rd… The web site said “free hot breakfast” Only thing they had was hot coffee and it was nasty, could probably peel paint off the walls. Maybe that’s where the smell was coming from? Probably the only good thing I could say about this place.. no bed bugs.. pest control could also contribute to that smell? If you are coming to Elizabethton and are staying more than one night I strongly suggest you stay in Johnson City.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kamalnath

좋아요: 직원 및 서비스
Economic
2023년 10월에 1박 숙박함
답변 제공: Jennifer-Manager 님, 2023년 10월 30일
Thank you and hope to see you in future.

4/10 - 별로예요

Ted

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel manager was very nice, but the property has seen better days. The rugs were disgusting. The bathroom was in need of some serious fixing. The toilet was shaky and very low. The bathroom door got in the way of using the bathroom. The ground looked terrible. Dead bugs, and live ones. The windows looked like they hadn't been cleaned in I don't know how long. Coffee was barely available. The entrance is dangerous off of the main 4 lane highway. Coming out of the parking lot onto a four lane highway. The only good thing about the facility was that it was close to Elezebethen, Tenn. that I was visiting.
2023년 10월에 3박 숙박함
답변 제공: Jennifer-Manager 님, 2023년 10월 30일
I apoloigze for any issues you may have had, we are currently working on remodeling rooms. Hope you give us another chance in the future. You have a blessed day.

2/10 - 너무 별로예요

Brandy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

4/10 - 별로예요

Scott

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s all but 3 rooms supposed to be non-smoking and the halls smelled like cigarettes and weed, rooms need better cleaning! Cigarette for came into my room and it stunk!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Jennifer-Manager 님, 2023년 10월 30일
Thank you and hope you stay with us again in future.

2/10 - 너무 별로예요

Mark

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was by far the worst hotel I have ever stayed in!!! Filthy dirty, carpets had large holes in them, cigarette burns all over the bedspreads. Broken fixtures...I could go on.
2023년 9월에 3박 숙박함

4/10 - 별로예요

Gilbert

가족 여행
별로예요: 청결 상태, 객실의 편안함
Nascar Night
Hotel needs complete renovation, our rooms smelled bad, beds and pillows are very uncomfortable , we stayed for 2 nights and there was no room service. In general needs updates.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Christopher

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We did not stay. It was very unclean.
2023년 9월에 1박 숙박함
답변 제공: Tee 님, 2023년 9월 30일
We refunded you in full. We also apologized

2/10 - 너무 별로예요

Joseph

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth it. Keep looking
1 star at best. Checked in 1130pm. Room was damp, heavy smell of dogs/urine. Bathroom was ada, rusty fitting, major cracked counter, baseboards piece mealed together, poor caulk job on tub, mirror had major reflector delamination, Asked for room change 7:30 am, told check at 930 as mngr can only make change. Went to dollar general and bought air freshener. At 930 mngr changed rooms easily. New room better but heavy musty smell. Other conditions similar, firniture old, dirty, carpets old dirty. Lots of hallway noise and door slams. Stayed 4 nites for Nascar. Last morning house keeping banging on doors 9:45. Only decent items matresses newer and comfortable, although didnt seem to fit frames, caught legs on frame corners often. Most of staff was very nice. No kind of breakfast, coffee carafe in lobby. Pool not open and covered with permanent tarp with bushes and a 5foot tree growing in tarp. Parking lot well worn. Building doors filthy. Way overpriced.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Tee 님, 2023년 9월 30일
Thank You

2/10 - 너무 별로예요

Orlando

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run down hotel dirty rooms unkept A/C worked great
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice
2023년 9월에 2박 숙박함
답변 제공: Tee 님, 2023년 9월 30일
Thank You

6/10 - 괜찮아요

charles

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

4/10 - 별로예요

kent

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property looked like it was from the late 60s-early 70s. The carpets were very filthy, and the box springs and mattresses were worn out. It is in need of a total makeover! My wife was not happy that we stayed here. Also, Expedia charged me, and the hotel said it never went thru, so they charged me. Now I get the fun of trying to get this rectified or dispute the charge with my credit card co. Fun times!!!
2023년 8월에 1박 숙박함
답변 제공: Tee 님, 2023년 8월 7일
We would have refunded this stay if you had of let us know when you checked the room. Also, I have sent expedia a message that you paid with your card so they can refund you back what they charged. Thank You

2/10 - 너무 별로예요

Melvin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 3 nights not once did housekeeping come in. We had to bag up our trash several times and repeatedly ask for clean towels
2023년 7월에 3박 숙박함
답변 제공: Tee 님, 2023년 8월 1일
I'm sorry that you were not told, but, we don't enter a room unless by request from guest.

8/10 - 좋아요

LINDA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean Desk clerk very friendly!
2023년 7월에 1박 숙박함
답변 제공: Tee 님, 2023년 7월 29일
Thank you very much

8/10 - 좋아요

Lucy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean large room. Staff was very friendly. Only problem was that the curtains did not close completely,. Being on the first floor, this felt a little unsafe.
2023년 7월에 3박 숙박함
답변 제공: Tee 님, 2023년 7월 15일
Thank you for your kind review. The next time you stay if you have any problems please let us know.

6/10 - 괜찮아요

Scott

좋아요: 직원 및 서비스
The property was good. The floors in room was dirty. Plis it advertised breakfast and did not have.
2023년 7월에 1박 숙박함
답변 제공: Tee 님, 2023년 7월 15일
Sorry about that Expedia was supposed to take that off. I do apologize.

2/10 - 너무 별로예요

Dylan

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Korane

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's a nice place to stay, and the staff are very helpful.
2023년 6월에 1박 숙박함
답변 제공: Tee 님, 2023년 7월 4일
Thank You We look forward to seeing you again

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to home
2023년 6월에 1박 숙박함
답변 제공: Tee 님, 2023년 6월 26일
Thank you for your patronage

10/10 - 훌륭해요

Joshua B

2023년 6월에 1박 숙박함
답변 제공: Tee 님, 2023년 7월 15일
Thank you.

2/10 - 너무 별로예요

Travis

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Lady at desk was rude and mean
2023년 6월에 1박 숙박함
답변 제공: Tee 님, 2023년 6월 17일
I'm sorry that this happened can you relate to me what day this happened?

4/10 - 별로예요

Sue

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It smelled musty and of old, stale smoke. Homeless were camped out back.
2023년 6월에 1박 숙박함
답변 제공: Tee 님, 2023년 6월 17일
After we found out about this situation the problem was taken care of.

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Jenn 님, 2023년 5월 24일
Thank you so much for your stay. Hope to see you again:)

10/10 - 훌륭해요

Janet

2023년 5월에 1박 숙박함
답변 제공: Tee 님, 2023년 6월 17일
Thank you for your kind response.

10/10 - 훌륭해요

Sarah E.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Tee 님, 2023년 5월 14일
Thank You

2/10 - 너무 별로예요

Ann

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn't like anything about it. The hotel was in need of a very long overdue remodel. The walls were crumbling. There were two poorly patched spots on the ceiling where the bathroom above must have leaked. The rug was dirty and had numerous holes in it. The bed was so close to the window it was very difficult to get in on that side. It was too noisy to get a good night's sleep. We were woken up repeatedly throughout the night, and I had earplugs in my ears. The hotel was the grossest hotel we ever stayed in and it was not cheap.
2023년 5월에 1박 숙박함
답변 제공: Tee 님, 2023년 5월 14일
We would have been glad to refund you and help you find another hotel. Were you asked to see the room before checking in?

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel, cheap and quiet. Good rooms.
2023년 4월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 4월 19일
Thank you so much, glad you enjoyed your stay.Come back and see us again.

4/10 - 별로예요

Clarkie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Giant No
I know that not anybody made during the pandemic but fix or clean something now. Rusty clothes rack with rust flaking off. Torn and falling wallpaper, stained carpet no stopper in tub. It was s close to the family wedding but hopefully you think better of family to let them stay there.
Rustic clothes rack
Carpet
2023년 4월에 1박 숙박함
답변 제공: Tee 님, 2023년 5월 14일
Anytime you are dissatisfied with anything that is connected to your room, please let us know at the front desk and if we couldn't fix the problem we would've worked something out

4/10 - 별로예요

Bambi

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty noising very thin walls. Obviously some people live here. Place is very musty.
2023년 3월에 1박 숙박함
답변 제공: Tee 님, 2023년 4월 2일
I'm sorry you feel this way. Did you ask the front desk to change your room?

4/10 - 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s been a while since I’ve had bugs in a hotel room. I spent a lot of time cleaning so I could feel comfortable taking a shower. Poor maintenance, dirty carpet, dirty bathroom—we should have demanded a refund!
2023년 2월에 1박 숙박함
답변 제공: Tee 님, 2023년 2월 18일
Yes, by all means. Did you let anyone at the front desk know so that we could have done something?

6/10 - 괜찮아요

Rebecca

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite easy parking.! Like / Dis like one 1st shift desk worker very rude and notlisteto whatto what you was going to do on stYing over and was put out of room and had to set in hall way unti 3 ..00pm befire let us back in for stay over
2022년 12월에 1박 숙박함
답변 제공: Tee 님, 2022년 12월 28일
I'm sorry about that, but, you were changed to a different room. Wasn't you?

10/10 - 훌륭해요

William

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Ryan

2/10 - 너무 별로예요

Kristy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Filthy Hotel
This hotel was filthy. There was something splattered on the wall in the room, a roach crawling in the bathroom, and what looked like bug pieces in the corners of the bathroom. The hallways smelled like cigarette smoke and the carpet looked extremely dirty in the hallways and the room. There were also dogs barking inside the hotel. The parking lot did not feel safe at night either. I didn't expect much because it's an older outdated hotel. I usually overlook torn wallpaper and stains, but the filth and the live roach was too much!
2022년 11월에 1박 숙박함
답변 제공: Tee 님, 2022년 11월 29일
I'm sorry that this happened to you. I wish you could have come back to the front desk with your issues and if we couldn't have made things better, we would've refunded your reservation and helped you find another property

4/10 - 별로예요

Beverly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rates were good. Property probably saw it's prime about 40 years ago. Noise was a concern and staff gave me a really quiet room. Hotel is used to house homeless persons and I'm glad they had a warm place to stay. Just not what I was expecting.
2022년 10월에 3박 숙박함
답변 제공: Tee 님, 2022년 10월 31일
Thank you for your input. Take Care

6/10 - 괜찮아요

Allison

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It's a place to stay that isn't too expensive. beds aren't very comfortable. curtains cant close all the way. it's not bad, Its not good, its alright if you just need somewhere to sleep for the night. Smelled like cleaning supplies. Area probably isn't the best for people who don't appear cis\het, very Republican area
2022년 10월에 1박 숙박함
답변 제공: Tee 님, 2022년 10월 22일
Thank You for your feedback. Take care