We reserved a room with 2 queen beds, they were double. The bathroom was dirty, floor tub and toilet. There was no internet. I got locked out of facility and room st 9:30 am while loading car. The curtains were torn and held together with paper clip. Carpet was dirty and room was dusty, including window sill along with spider web.
I complained at 9:40 am on Oct 11th. The front office manager gave me a complete refund, said it would take a few days, but to date no refund. I will be contacting my bank, if I cannot rectify through Expedia.
Thank you,
Cathie Costello