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그레이트 베이슨 인 여행 후기

2 out of 5
그레이트 베이슨 인
701 East Aultman Street, Ely, NV

이용 후기

5.4
평점 10 - 훌륭해요. 83개 이용 후기 중 8개" "
평점 8 - 좋아요. 83개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 83개 이용 후기 중 22개" "
평점 4 - 별로예요. 83개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 83개 이용 후기 중 20개" "

6.0/10

청결 상태

6.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Kathy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible is an understatement
I am not sure what to say. The room was horrible. It was used as a storage room. It had spider webs in window sill. Also, there was paint pan and trash from someone lunch on the table.
2020년 6월에 1박 숙박함
답변 제공: Management 님, 2020년 9월 14일
We apologize for your horrible experience. We would like to make it up to you by offering you a room the next time you come through this area. you would of course have to pay the room tax and any pet fees for the room. Please contact us to make arrangements..

8/10 - 좋아요

실제 이용하신 고객

가족 여행
The triple room does indeed have three queen beds. One is in a separate 'room' with a closable door. I put room in quotes because you can hardly walk around the bed without awkwardly turning your feet to fit. There is not really dishware as indicated on the hotels.com site and the coffee maker didn't work but there is a working mini fridge. We couldn't find anyone to check out with so we had to use the key Dropbox. The location is convenient. The beds are comfy enough. The shower has great pressure and the hot water gets really hot (and stays that way through the whole family's showers) and the cold water is refreshingly cold even in the heat of summer.
2020년 7월에 2박 숙박함
답변 제공: Management 님, 2020년 8월 26일
I apologize for the coffee maker not working however I am glad you enjoyed your stay. Thank you.

8/10 - 좋아요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Memorial ride 2020
Very nice owner, friendly, place is pretty old and could used to be spiffed up a bit, very quiet.....
2020년 5월에 1박 숙박함

6/10 - 괜찮아요

David

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Place needs a lot of work - we were disappointed vs the reviews we had read.
2020년 3월에 1박 숙박함
답변 제공: Managment 님, 2020년 5월 2일
We are under renovations as we speak. perhaps you can try us again at a later time.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smelly
Made a reservation weeks in advance for a room with a king bed. They only had a queen bed when we checked in, because he “didn’t know we were coming”. He was very nice and apologetic about it, but still annoying. Room smelled like cat pee and cigarettes, even after leaving the windows open for hours. Dirty old tub. No way I’d use the coffee machine. Uncomfortable saggy bed. For $60 you can’t expect much. If it weren’t for the smell, and the downgraded room, I’d give a better review.
2019년 7월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 1일
We apologize for the misunderstanding. Hopefully if you give us another chance we can do better the next time around.

4/10 - 별로예요

Susan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a great experience. The motel is very shabby and run down.
2019년 5월에 1박 숙박함
답변 제공: Management 님, 2019년 5월 30일
We apologize ewer not up to your expectation. We are an old town and an old motel with character. We are always going through improving our rooms. We hope you will give another try in the future.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Management 님, 2019년 5월 9일
We appreciate your review and hope you come stay with us again.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The outside view of the property needs considerable maintenance so curb view would be attractive. Interior looked good but could use some updating.
2019년 4월에 1박 숙박함
답변 제공: Management 님, 2019년 5월 3일
We are working on this. Thank you for the suggestion.

4/10 - 별로예요

William

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: management 님, 2019년 4월 26일
We will address you concerns immediately

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Management 님, 2019년 4월 26일
Thank You

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old, rooms are clean though mine had a weird smell. The bathrooms could use larger vanities as well as a new tub/shower combo
2019년 1월에 1박 숙박함
답변 제공: Management 님, 2019년 1월 17일
We will keep that in mind for our next remodel. Thank you

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice and helpful, the check-in/out notes were important.
2019년 1월에 1박 숙박함
답변 제공: Management 님, 2019년 1월 16일
Thank you. We work hard to provide good customer service.

2/10 - 너무 별로예요

Judy 님, Phoenix

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would have left but it was only room in town and we were to tired to go to next town. Hotel clerk was very helpful, they are lucky to have him
2018년 9월에 1박 숙박함
답변 제공: Management 님, 2018년 9월 25일
We are sorry you feel that way. We will work to correct that issue.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Checked in and was taken to the room with the 3 beds as there were 3 of us. The clerk unlocked the room. Did not give us a key - no way to even lock the door. The smell was terrible. Did not feel safe so we just left and slept in our trucks. Did not feel safe staying there
2018년 9월에 1박 숙박함
답변 제공: management 님, 2018년 9월 25일
We are sorry you feel that way. We will work to improve this.

4/10 - 별로예요

KVK 님, Paulden AZ

별로예요: 숙박 시설 상태 및 시설
Too much for too little.
My carpet was filthy. Electrical outlets were 2 prongs. Bathtub did not drain. Old facility unusual decorations - that's the least of the place. Adjacent units were long-term rentals for laborers. Noisy neighbors. Funky is acceptable if the price is cheap, then at least you are getting what u paid for. I've paid less in Wells NV for better. Quite pricey considering the quality.
2018년 8월에 1박 숙박함
답변 제공: Management 님, 2018년 9월 25일
We are sorry you feel that way. We will work to fix that.

6/10 - 괜찮아요

실제 이용하신 고객

Horse race vacation
Everything was ok but they asked to copy my credit card and drivers license and that has never happened to me before and didnt seem right but I went ahead with the reservation and the room was good and the service good as well. I would stay again.
2018년 8월에 3박 숙박함
답변 제공: Management 님, 2018년 9월 25일
Thank you, for the kind words .We are glad you enjoyed you stay.

2/10 - 너무 별로예요

John 님, Denver

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Choose somewhere else.... honestly thankful I didnt get billed and didnt have to stay there. Had an Expedia reservation and when we got there the office was unstaffed and nobody answered the buzzer. Called Expedia and they woke the guy up.... he came out annoyed with belt undone and no shirt.... very annoyed I had interrupted his sleep... said they didnt have any rooms and my reservation was a mistake... (pretty sure Expedia stops booking the second a property notifies them they are full). Next Expedia hotel looked like 2-3 hours further down the road but we found a room about an hour away.
2018년 7월에 1박 숙박함
답변 제공: Management 님, 2018년 8월 12일
We are sorry you has an unpleasant visit. Mr. Ramsey isn't usually like this when he knows there is a reservation coming. Once again we are sorry for any inconvenience you may of had.

2/10 - 너무 별로예요

alan

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just say no
We stopped at the "Great Basin Inn" on our way to Yosemite, and it's perhaps the WORST place I've stayed in, here in the States. There was perhaps one worse in Europe, but it didn't pretend to be anything more than a Hostel. The AC in the Great Basin Inn would turn on with a clank, followed by a rattle, making it impossible to sleep. It was impossible to sleep if we turned the AC off, so we finally just got up early and left. No doubt it was a room designed for 1 bed or possibly 2 full sized beds, but they had managed to squeeze in two queen beds, but they were so close together that it was almost impossible to get past. I don't know how the place ended up with 2 stars, except that the shower was hot and the towels and sheets seemed clean.
2018년 8월에 1박 숙박함
답변 제공: Management 님, 2018년 8월 10일
We are sorry you did not enjoy your stay. We have not had anyone complain about the room you were given. We work hard to make sure our guests are comfortable and happy and we are sorry you were not.

2/10 - 너무 별로예요

Patty 님, Arizona

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Property is run down. No security lock, no working smoke detector, broken toilet paper holder.
2018년 7월에 1박 숙박함
답변 제공: Management 님, 2018년 8월 6일
Sorry that your stay wasnt satifying We will Address the problem directly

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i left an expensive pillow there with a handmade pillow case. I called them a few hours after I left and asked them to look for it. They didn't offer to go check at that time. I called a few days later on our return trip and they said they never saw it. I was very upset to say the lest.
2018년 7월에 1박 숙박함
답변 제공: Management 님, 2018년 7월 18일
We looked for it, however it was not found. We are sorry you misplaced your pillow.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was old and outdated but it was fairly clean. The property looked a little sketchy. The gentleman who checked us in was polite. I probably wouldnt stay there again.
2018년 7월에 1박 숙박함
답변 제공: Management 님, 2018년 7월 16일
We are sorry it was not up to your expectations. We do hope that your stay was pleasant while you did stay.

8/10 - 좋아요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Would stay here again.
Pretty nice for an older hotel. Clean and comfortable. Good value
2018년 6월에 1박 숙박함
답변 제공: Management 님, 2018년 7월 11일
Thank you.

2/10 - 너무 별로예요

Francie 님, Goldendale, Wa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No no no
We were warned not to smoke in room because if the maid could smell it we would be charged $250. When we tried to turn on the tv, my hand ran into a black widow spider web...and subsequently killed it. The tv never did work even after calling the mgr. The bathtub was filthy. The ceiling had unrepaired water damage. The beds were comfy. The ONLY good part.
2018년 3월에 1박 숙박함
답변 제공: Management 님, 2018년 6월 13일
We apologize for your stay being less that great. This will be handled promptly.

10/10 - 훌륭해요

Elly 님, DAB, FL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Safe and convenience
This place is well maintained, clean and tidy, plus the staff makes sure that you have everything you need (towels, soaps, coffees) and will clean your room on daily basis. It's very convenience to everywhere (downtown, stores, restaurants). People are nice and helpful that's why I always feel safe everywhere in here.
2018년 3월에 7박 숙박함
답변 제공: Managment 님, 2018년 4월 4일
Thank you . We try to make this a safe and inviting place for everyone.

4/10 - 별로예요

Karen 님, Buhl, Idaho

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Old but Clean
Concern with when ask for ID and credit card, she took it in back room. Didn't need to take ID in another room. room was so clean the cleaning product odor was over whelming all night. The TV reception was not good. could not watch TV.. No phone to call and complain.
2018년 2월에 1박 숙박함
답변 제공: management 님, 2018년 3월 20일
unfortunately we are a small place and we have only one copy machine for both a store we have and the motel. we apologize for the inconvenience .

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean and comfortable. The staff was friendly and efficient.
2018년 1월에 1박 숙박함
답변 제공: General Manager 님, 2018년 2월 7일
Thank you very much. We work hard to keep it like that.

10/10 - 훌륭해요

mary 님, idaho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ely
Quiet, clean, confortable. Wonderful food across street at bar and grill.
2018년 1월에 1박 숙박함
답변 제공: General Manager 님, 2018년 2월 7일
Thank you very much. We work hard to keep it like that.

2/10 - 너무 별로예요

Bill 님, San Diego

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bathroom was old and filthy
The room was newly painted and the bed was O.K. however the bathroom was filthy, The shower water temp could not be controlled and was stuck in one position only, there also was a bathtub that was filthy, and the only mirror was a medicine cabinet, there also was a shelf that was half broken so anything that was put on it fell off. there was one electrical outlet on the light over the medicine cabinet.
2017년 9월에 3박 숙박함

4/10 - 별로예요

llpisme 님, Wisconsin

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
You get what you pay for
My check in experience was unpleasant. Although I had booked the room online, the older gentleman who waited on me said he didn't know anything about that or how to use anything online. He was quite grumpy and made me feel uncomfortable. The property is quite run down but my room was nicer than the exterior looked like it would be. My room was fairly clean. There were some strange characters hanging around outside which made me feel worried about the security of the stuff in my car.
2017년 8월에 1박 숙박함

8/10 - 좋아요

Marian

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very clean inside. Good value for a low price. Disappointing outside. Area is quite a poor rural town.
2017년 7월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
No curb appeal, but GOOD NIGHT SLEEP!!!
When looking from the outside, the place looks like a dive. We were pleasantly surprised, clean rooms, comfortable beds and nice staff, no frills is right.
2017년 7월에 1박 숙박함

4/10 - 별로예요

JB 님, Utah

별로예요: 직원 및 서비스
Not a good experience.
First off their sign was missing so we drove around the block several times before we finally found it. The check in desk looked more like a pawn shop. The clerk took my card and then disappeared for several minutes as he said he needed to use another reader- I was so shocked that I am mad at myself for not saying no- I will pay cash so needless to say it was unprofessional and I will we watching my cc statement very closely. The room was cramped but adequate-I probably shouldn't leave reviews as a lot of the stuff I don't care about. It is clean, bed comfortable and a good shower are the key things- everything else is fluff. I am not real picky but this place will not be a repeat.
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
was great
답변 제공: Sofia 님, 2017년 5월 3일
Thank You, we strive to our best for our guests.

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place
We stopped on our way back to Canada for some rest. Great price. Awesome soft beds and a nice big bathroom. Very cozy and nice.
답변 제공: Sofia 님, 2017년 4월 27일
Thank you for the compliment. We hope that you will visit us on your next trip though our area.

8/10 - 좋아요

Neil

좋아요: 청결 상태, 객실의 편안함
Inside was clean, and quiet. Desk clerk was okay but not really friendly. The outside looked trashy but like I said the room was clean and comfortable. The price was decent and I would stay here again.
답변 제공: Sofia 님, 2017년 4월 27일
We appreciate the positive comments. We hope you will consider staying with us again your next visit to our area.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Perfect for sleeping
Stayed at this hotel as we were in town for an ice derby. we needed a room big enough for potentially 6 people . With 3 queen beds this one was perfect. While this hotel does not have all the bells and whistles it does serve its purpose of a place to sleep and at half the price!!!!

4/10 - 별로예요

Erin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rusticity in the city
We stayed there because it was near a relative's place. When I checked in, I was charged more than the Hotels.com price and I mentioned it. The desk clerk mentioned several times that the room did not rent for the Hotels.com price. Eventually she did a refund ticket and charged me the Hotels.com rate. However, both charges are still on my credit card. The room was clean but shabby, the shower dripped, the door on the freezer in the fridge kept falling off, the blinds allowed lots of light into the room even when closed, the toilet paper was 1-ply and flimsy, there was no phone in the room but there was a phone book, not a single hanger in the closet, the bathroom floor was not plumb and tiles were dropping in places, there was no accessible plug in the bathroom for a nightlight, only two bath towels in the bathroom although there were two of us and no plug for the bathtub so we had to get one from the office. There was a gap in the door and light shone through. The bed was comfortable and there were enough pillows.

8/10 - 좋아요

Sashi

좋아요: 직원 및 서비스
Decent hotel and economy priced
I stayed here twice , on the way to Great Basin National Park and on the way back. The owners seem to be remodeling the motel, maybe one room at a time. On my first stay I got a room that was not fully remodeled - and the room had many defects. I'd give that stay a overall 2-star rating. On my second stay I got a fully remodeled room - and, I'd give it a 4-star rating. Considering the low price (compared to nearby hotels like La Quinta) I give this hotel a 4-star rating.

8/10 - 좋아요

James 님, Ely nev8

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
just traveling home
it was our last night and booked while on the road not great looking from outside but well kept inside

8/10 - 좋아요

will 님, netherlands

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice motel for short stay
Nice motel good service a little bit old but the rooms are okay for that price and clean

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Green River adventure
Great little town, easy to Utah parks, River Museum, and it was Melon days, including a parade and festival in the town center.

2/10 - 너무 별로예요

Charissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not A Good Stay
The room was a disaster. Walls, doors, shower, bathroom were so bad I will never go back. It was like someone took a baseball bat to the walls and doors. Paint all over the place. I went to open the blinds over the bed and the blind came off the wall and just about hit my daughter in the head. The fire alarm was broken with wires hanging down. Good thing there wasn't a fire. The pillows were very tiny. We got the triple room, which had a quest room in it. Could not hardly walk in that room. It was like a closet that they put a bed and dresser in. Not nearly big enough. The woman who worked there, although, was very nice.

4/10 - 별로예요

Steve

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
dated but clean
Dated motel but the rooms are clean. Convenient location.
답변 제공: General Manager 님, 2016년 9월 21일
Thank you

2/10 - 너무 별로예요

Jane 님, Philadelphia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a ittle scary for young family members. we slept with chair against the door for safety. If not so tired from long travel and predicted bad weather on desert road, we would have taken the loss and left. the bathroom was from the 60's, but clean. the mattresses were old and worn, but blankets were clean. we did leave at dawn and will look extra hard at ratings before we book in the future
답변 제공: General Manager 님, 2016년 9월 21일
We apologize that your stay was not up to your standards. We have had a comment like this one. However, We will work to improve it.

8/10 - 좋아요

Rod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious and clean hotel
My room was spacious and clean with a full kitchen.
Thank you. We work hard to make sure all the rooms are clean.

6/10 - 괜찮아요

Jay 님, Ames, Iowa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ups and downs for Mom and Pop
Looked like a real dump outside but surprizingly nice rooms. Only shades needed to be replaced immediatley actually scummy but the rest was exceptional. Exterior needs quality landscaping (would see a good design save any criticizm) and update but family owned and very nice people. Stayed and extra day because I was comfortable.
답변 제공: Sofia 님, 2016년 7월 23일
never judge a book by its cover. We are always fixing ourselves up. We figure it's better to spend money on the inside of the room than the outside. Glad to hear you were comfortable here. We hope you will be willing to return.

2/10 - 너무 별로예요

jim 님, oregon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place is a dump!
Since room was paid for made the best of it and stayed but wondered abound vermin, etc. Definitely a not recommended place to stay.
답변 제공: Management 님, 2016년 9월 27일
I am sorry you felt that way. We do not have vermin lurking about our motel. Our place is clean and pest-free. We make a point to keep it that way as well.

6/10 - 괜찮아요

Murray 님, Woodstock

Budget accommodation in Ely.
This is basic lodging for a night over in Ely and you get what you pay for.
답변 제공: Sofia 님, 2016년 7월 18일
Our rooms have now been renovated and are warm and inviting. You should come check them out.

6/10 - 괜찮아요

stephen 님, bisbee

좋아요: 청결 상태, 객실의 편안함
great basin II
In addition to my previous review of this motel ......The internet was, at times, very slow.
답변 제공: Sofia 님, 2016년 7월 18일
Sorry for the inconvenience we will work to correct the issue.