"Excellent stay! Loved the lady at reception who was super friendly and helpful! She def was the main heart of the place doing so much :)
Fantastic room! Fab pool! Great stay would definitely stay again! X"
"Nice clean hotel. Right next to railway sration, food and a few shops nearby. Regular buses into City centre. Staff were friendly and helpful. Pizza from hotel restaurant was delicious and fairly priced. "
"We had a nice overnight stay in this hotel, the evening meal in the restaurant was really good and the breakfast was excellent (we both had the delicious Eggs Benedict but also appreciated the fresh fruit pots and mini pastries). Room was clean and the only reason I've gone for 4 stars is that the plug in the bathroom sink got stuck although when we reported it to reception we were offered the chance to move rooms so they did try to rectify the situation. The only other thing to note was that our visit happened to coincide with a party in the marquee outside although the loud music did stop at midnight and we had received a message from the hotel earlier in the week warning us there was an event on so not a big problem. We're planning on a return visit to make use of the spa facilities."
"Glass in window broken and taped up, TV did not tune in so member of staff had to be called to rectify. Usual banging of neighbouring doors was an annoyance at unsociable hours. Only one occasional chair provided when two occupants. We were told that towels were complimentary from the spa when checking in with reception only to find that they were chargeable and then discovered that they were provided in the room. Sadly replacement towels for additional visits to the spa were chargeable, baring in mind the spa was not the cleanest of places with dirty coffee cups and water beakers left in in the rest areas. Spa area feels tired. Rusting beams and stained loungers. When requested help from reception staff were ignored whilst waiting and all they were concerned about were people taking there fan away. Although a 4* hotel feels more like a 3 star hotel."
"I had a wonderful time at this hotel and would recommend it to anyone traveling to this location. I appreciated having quiet, clean space as well as friendly and helpful staff."
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