Find hotels near Empire Expo Center, Syracuse from ₩106,454

"I found a hotel approximately an hour before I got there telling them that we were coming with my 13-year-old niece to celebrate her birthday and that we would appreciate having a room on the upper floor that which we got and in that phone call I told the gentleman that we were coming to go swimming OK fine I showed up checked in all checked in going to my room and noticed the pool is closed, not understanding why the gentleman couldn’t have told me that on the telephone because I would’ve changed my reservation to somewhere else. What do you do with 2 13-year-old girls at night in a hotel with no pool during the evening we had someone try our room try to enter our room we’re four females in that room. We got up in the morning to have coffee, and went to the lobby for coffee there were no coffee cups. There were no employees there was a guy standing at the front desk waiting to check out before we came downstairs. She finally got helped after about 10 minutes if not longer. Then the young lady that came down to put in coffee cups was dressed like she walked in off the street slippers on sweatpants on winter coat hair and absolute mess. When we were checking in, the gentleman was busy paying attention to some sporting event on his phone. I understand your renovating because you just took over the hotel, but maybe some signs of explaining that or telling people that we were not the only guest discussing the fact that the hotel was a mess. We will not stay there again."

"AC kept the room cool, everything was nice."

"The room was clean. The bathroom had no heat. The fire alarm went off and the front desk staff said not to worry. The fire department will probably come and the cute firefighters. "

"Kiki checked me in and was very sweet. When I walked in my room, temp was set to 52! The bathroom door couldn’t open up all the way because it hit the sink. Weird! And there were no plugs anywhere! I couldn’t plug in my phone to charge - only in the bathroom. "

"Great day, clean rooms very spacious. Staff was very helpful. Parking was accommodating very close to food nearby the hotel."

"The room was clean and the staff were friendly. We enjoyed our stay."

"Perfect place to stay when visiting my slice! "

"Room was pretty clean but felt bare. There was a long hair on my pillow, and one of the towels smelled. The mini fridge felt like a mini-mini fridge, and there was no small freezer inside. The hand soap instantly flared up my eczema on my hands, and the mattress was hard. One of the side tables was really scuffed up and should've been replaced. The walls were very thin and I could hear everything from the hallways, rooms, and even people opening and closing their blinds."

"Everything about this hotel was perfect. Staff was great, bar was great, and the complementary breakfast was sooooo good. Didn’t taste like the typical comp breakfast. And the man who was making the omelettes was singing his absolute heart out by himself and I loved it, haha. I would definitely recommend this hotel if you’re in Syracuse :) "