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컨트리 인 & 스위트 바이 래디슨, 엠포리아, 버지니아 여행 후기

3 out of 5
컨트리 인 & 스위트 바이 래디슨, 엠포리아, 버지니아
107 Sadler Lane, Emporia, VA

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 248개" "
평점 8 - 좋아요. 1000개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 218개" "
평점 4 - 별로예요. 1000개 이용 후기 중 167개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 124개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Mario

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room had nails behind the bed like a picture was there before, stain carpets there was A hole in bath tub. Needs updating, elevator was not working so took the stairs that was dirty Would not stay there again
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 6일
Thank you for taking the time to leave us a review. We are sorry to hear of the issues you experienced during your stay. We will be using your feedback as a coaching session with our entire team to ensure these issues do not occur again. Thank you for bringing the issue with the elevator to our attention, as it was rectified immediately. We do hope you give us another chance to exceed your expectations in the future.

2/10 - 너무 별로예요

Chad

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was convenient, but the property has issues. Our room had a mold problem (room 215) , immediately upon entering our room we could tell there was a mold issue. I told management about it, but we slept with the window open. Also, no vent fans in the bathrooms, which could also be a contributing factor.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Thank you for taking your time to leave us a review. We have addressed your concerns with our maintenance staff, and we assure you that we are working diligently to ensure this will not be an issue again in the future.

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a broken hair drier. At the breakfast bar the oh machine was broken. Breakfast otherwise was very good.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Thank you for taking the time out to leave us a review. We have replaced the hair dryer in your room, as well as fixed the issue with our juice machine. We hope you enjoyed your stay and we look forward in seeing you again soon.

6/10 - 괜찮아요

Eleanor

좋아요: 직원 및 서비스
Property was okay, felt it really needs a renovation. Breakfast was normal, staff were friendly and it was convenient getting off 95.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Thank you for leaving us a review. We appreciate your business and we hope to see you again soon.

2/10 - 너무 별로예요

Catherine

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked last minute, for a one night stay. As soon as we opened the door to the room, the smell of mildew overpowered us. The couch and chair were filthy. I honestly wanted to run, but it was 12:30am and we just drove 8hrs, my kids were exhausted. The beds weren’t bad but the smell kept me up all night. I couldn’t wait to check-out.
답변 제공: GM 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We have shared your review amongst our team, and we will be using your feedback in making im

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice staff!
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We appreciate your feedback and we are happy to hear you had a pleasant visit at our facility. We hope to see you again soon!

4/10 - 별로예요

Dona

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Thank you for taking the time out to leave us a review. We are happy to hear you had a pleasant stay with us, and we hope to see you again soon.

2/10 - 너무 별로예요

Elizabeth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

2/10 - 너무 별로예요

Sophia

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
absolutely awful. we waited 20 minutes to check in at the front desk, and then went to our room and found stains on the walls, curtains and sheets. we were not able to be refunded by the hotel because we booked through expedia but i would not ever stay here again.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for leaving us a review and bringing this matter to our attention. We have used your review for a coaching session with our housekeeping and front desk staff. We are very sorry we did not meet your expectations during your visit.

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time to leave us a review. We appreciate your business and feedback. We look forward to having you stay with us again in the near future.

8/10 - 좋아요

onjanette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Just did an overnight stop. Room needs some updates. Shier wall warped and both beds major sink hole. But was convenient for what we needed
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for leaving us a review, and bringing these matters to our attention. We have used your review for a coaching session with our housekeeping and front desk staff. We are very sorry we did not meet your expectations during your visit. We would love to mention that we will be undergoing full-property renovations very soon with all new guestrooms and amenities.

8/10 - 좋아요

Raymond

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope to see you again soon.

8/10 - 좋아요

Michael

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We appreciate your feedback, and hope to see you again soon!

8/10 - 좋아요

Gregory

Wish there were more restaurants instead of just fast food. But we got a good night’s sleep…
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 - 훌륭해요

Marina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

2/10 - 너무 별로예요

dewey

별로예요: 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

6/10 - 괜찮아요

Robyn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

6/10 - 괜찮아요

Luc 님, Saint Jean sur Richelieu

연인과의 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Barbara

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

6/10 - 괜찮아요

Carol

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태
Pros for this stay were no road noise and people around us were very quiet. Cons: Rugs are very dirty, curtain in our room was torn and hanging, toaster at breakfast didn’t stay down, juice dispensers were broken. Also not much variety.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time to leave us a review. we genuinely appreciate your feedback. We have used your review as a coaching session, and we are working diligently to ensure these matters do not occur again.

6/10 - 괜찮아요

Alexandre 님, Greenville

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First down was staff, not welcoming. Second the facility is not well maintained and clean.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 31일
Thank you for taking the time out to leave us a review. Your feedback is very important to us. We would like to apologize on behalf of our staff for not being welcoming and we will use your review as a coaching session with our front desk, housekeeping and maintenance team to ensure a similar instance does not happen again.

8/10 - 좋아요

Malissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

6/10 - 괜찮아요

John

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Dahlia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback and look forward to seeing you again soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great front desk
2023년 12월에 1박 숙박함

8/10 - 좋아요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

8/10 - 좋아요

Devin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time out to leave us a review. We appreciate the feedback and look forward to seeing you again soon.

10/10 - 훌륭해요

Carline 님, Pomona

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpets need to be cleaned aside from that very pleasant place and staff.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Arnold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

4/10 - 별로예요

Michael

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rug in the lobby was filthy (that should have been the first red flag to cancel and find another hotel). Once checked in we proceeded to the elevator (the vinyl on the floor was peeling and the walls were filthy).We got to our room and it just smelled stale. The bathroom wasn't clean at all (mildew and mold in the corners of the tile). Lesson learned, just because it's a "HILTON" affiliate, does not make it a "HILTON". Stay clear of this hotel. Luckily it was a short stay for us.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Patricia

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

David 님, Orleans

2023년 11월에 1박 숙박함

4/10 - 별로예요

Patricia

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Warning to pet owners. First there is a $20 additional charge for each pet. Secondly if you book (and pay for in advance as I did) a larger suite type room and you are traveling with your pet they will not place you in that room as only standard rooms are “pet friendly”. I didn’t see that mentioned at booking time. So I didn’t get what I paid for and no adjustment to the price was given or offered. Also, the breakfast that is offered is not available on Sundays until 7am, so if you are an early riser just looking to hop back on I-95 to get to where you’re going you are out of luck as far as anything to eat. My husband asked if maybe we could get a couple of containers of yogurt to take with us and he was told no, they are not offering anything until the breakfast starts. The king bed in our room was incredibly uncomfortable (like sleeping on a bag of rocks). We’ve stayed here before as the location is convenient but they are under different management than when it first opened and i am disappointed by the change.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Marcus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Paige

Just one compliant, coffee pot didn’t work.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Jaroslaw

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower curtain moldy. Lamp shade broken. Stained carpet.
2023년 11월에 1박 숙박함

8/10 - 좋아요

France

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

James

Nothing
2023년 10월에 1박 숙박함

8/10 - 좋아요

Ann

가족 여행
Everything about this property was nice. Room was clean, lobby was nice and surrounding area was clean and well kept.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Ray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Facility looked dated. Tv size very small and had very poor quality. Big Dresser furniture had no door or drawer knobs.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Robin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad odor in elevator and hallway. Room dirty including bed frame and under the mattress. Friendly check in but no one to check us out. Would not recommend.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty
Bathroom was very dirty, tub and surrounding area was dirty and moldy. Will not use Country Inn again. Plaque on wall at check in stated hotel was privately owned.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

mark

별로예요: 청결 상태
Disappointed
Was less expensive than others but i should have paid more. Room servic every other day do we missed getting fresh towel as our two day stay was an off service day. A few small ants in the bath room. Cobweb behind the bath room door. Very minimal bath room accessories.
2023년 9월에 2박 숙박함