내부
예약 가능 여부 확인

로드웨이 인 & 스위트 여행 후기

2 out of 5
로드웨이 인 & 스위트
101 Access Drive, Enterprise, AL

이용 후기

5.4
평점 10 - 훌륭해요. 331개 이용 후기 중 47개" "
평점 8 - 좋아요. 331개 이용 후기 중 66개" "
평점 6 - 괜찮아요. 331개 이용 후기 중 58개" "
평점 4 - 별로예요. 331개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 331개 이용 후기 중 114개" "

5.6/10

청결 상태

6.4/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Rob

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zero customers. Hotel looked in disrepair. Didn’t bother to check in. Lost $100 but worth it.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Denzel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 9박 숙박함

10/10 - 훌륭해요

Sylvia

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Harvey

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Ativut

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet and the staff are very nice.The rooms are clean and spacious
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

shanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was great. It reminds me of traveling with my parents as a kid.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Billy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked having the suite so we had a couch and chair that was comfortable to sit and rest.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Caren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fit the bill
We needed an inexpensive place to stay in the Enterprise area. This fit the bill. Our main criteria was it be clean. And it was. The employees we dealt with were friendly and helpful.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Janet

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is at best 1-2 stars. No breakfast as advertised. Pet fee more than advertised. Bathrooms needs major renovations. Neighborhood seems sketchy. Lots of vagrants. Ok for 1 to nights.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The foyer, if you can call it that reeks of urine and B.O. It was so bad that the smell stuck with me and I smelled it all night. The mattress collapsed on one side and I rolled out of bed. The live entertainment next door made things interesting. Seems there is an all night commercial operation going on. $40 seems to be the going rate for the numerous customers. I heard her scream "Daddy" along with other amorous taunts but I'm suspect of any real family resemblance.
2023년 9월에 1박 숙박함
답변 제공: sam 님, 2023년 9월 20일
Dear Andrew,Thank you for taking the time to complete our online survey regarding your recent visit at Rodeway Inn & Suites.Our team strives to provide a comfortable accommodation and it saddened me to hear that the condition of the property. I understand the frustration this has caused you. Certainly, your feedback will greatly help us with our constant goal to grow and improve our facility.I hope that if you are ever back in the area, you will reconsider staying with us.Sincerely,Sam

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Didn’t even have the room that I booked ( 2 double beds) put us in a room with a king size bed and a sleeper sofa ( no bedding for sofa. Had to bring a room key back later on. Was charged for 2 nights even though we checked out about an hour after checkout the next day once we learned that our power was back on in Florida after hurricane Idalia had turned and sparred our area. Wouldn’t refund any money on the second day at all. Would not recommend
2023년 8월에 2박 숙박함
답변 제공: Sam 님, 2023년 9월 20일
Dear Sir/Madam,Thank you for taking the time to complete our online survey regarding your recent visit at Rodeway Inn & Suites.Our team strives to provide a comfortable accommodation and it saddened me to hear that the condition of the property, cleanliness of the room and the service you encountered from our staff were not up to your expectations. I understand the frustration this has caused you, especially being a Choice Privileges member. Certainly, your feedback will greatly help us with our constant goal to grow and improve our facility.I hope that if you are ever back in the area, you will reconsider staying with us.Sincerely,Sam

2/10 - 너무 별로예요

Julie

Reserved room. Reservation cancelled no refund.
I booked, called to confirm and was told they were cancelling my reservation they have no rooms. My credit card still got charged. Now to start a claim to get the charges reversed. I called 5 minutes after booking online to be told there are no rooms don't come. Now to just get my deposit, room fee back. 83.10 for nothing.
2023년 8월에 1박 숙박함
답변 제공: sam 님, 2023년 9월 7일
Hello, Julie we have cancelled on our site and its just waiting on expedia side to cancel and refund.Thank you,Sam

10/10 - 훌륭해요

Billy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We loved that we had a couch and chair.The bed was a little hard Not to bad .The sink in front had a leak and my husband almost fell because of water in the floor.
2023년 8월에 3박 숙박함
답변 제공: Sam 님, 2023년 9월 20일
Dear Billy,Thank you for taking the time to complete our online survey regarding your recent visit at Rodeway Inn & Suites.Our team strives to provide a comfortable accommodation and it saddened me to hear that the condition of the property, cleanliness of the room.I understand the frustration this has caused you. Certainly, your feedback will greatly help us with our constant goal to grow and improve our facility.I hope that if you are ever back in the area, you will reconsider staying with us.Sincerely,Sam

10/10 - 훌륭해요

Edward

좋아요: 청결 상태
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
There was roaches in all the rooms
2023년 8월에 1박 숙박함
답변 제공: Sam 님, 2023년 9월 20일
Dear Sir/madam,Thank you for taking the time to complete our online survey regarding your recent visit at Rodeway Inn & Suites.Our team strives to provide a comfortable accommodation and it saddened me to hear that the condition of the property, cleanliness of the room I understand the frustration this has caused you, your feedback will greatly help us with our constant goal to grow and improve our facility.I hope that if you are ever back in the area, you will reconsider staying with us.Sincerely,Sam

8/10 - 좋아요

Robert

연인과의 여행
Great price, clean room, polite staff
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

Rene

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
You get what you pay for
2023년 4월에 1박 숙박함
답변 제공: Sam 님, 2023년 4월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Sam 님, 2023년 3월 16일
Thank you for taking the time to review, We appreciate your business.

4/10 - 별로예요

Juan

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: sam 님, 2023년 4월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

2/10 - 너무 별로예요

Meagan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do NOT stay here
Worse experience. Cockroaches. Rock hard bed. Pretty sure i broke my toe on the floor transition into the bathroom. Door looked like it's been kicked in then replastered to the wall. Deadbolt wouldnt lock. Service at check in was terrible. Booked a non-smoking room online and was told at check in that it would be am additional $50 deposit for the non-smoking room id already booked!!! If we didn't need to get in to get ready for a wedding we'd of left.
2022년 11월에 1박 숙박함
답변 제공: Sam 님, 2023년 4월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

8/10 - 좋아요

Sybil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todd in housekeeping was great. He is a hard worker and very professional with his work. Very kind and respectful.
2022년 10월에 2박 숙박함
답변 제공: Sam 님, 2022년 11월 3일
Thank you for taking the time to review our staff, we are happy that we could help. We appreciate your business.

8/10 - 좋아요

Cannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was in on a quick trip for a funeral and this hotel was close and worked out for a quick turnaround. I got in around 10 and was able to grab a quick bite from local fast food that evening and the next morning. Everyone was nice and gave me some condolences for the lose. I was able to get a late check out after the service to change, it was much appreciated.
2022년 8월에 1박 숙박함
답변 제공: Sam 님, 2022년 9월 26일
Thank you for taking the time to review our hotel, we are happy that we could help. We appreciate your business.

6/10 - 괜찮아요

Ronald

별로예요: 직원 및 서비스
Decent
Walking barefoot inside would get your feet dirty
2022년 8월에 4박 숙박함
답변 제공: Sam 님, 2022년 9월 26일
Thank you for taking the time to review our hotel. We will ensure our Housekeeping team is aware of the situation.

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태
Good place to stay for a nights rest. Good value for the money.
2022년 7월에 1박 숙박함
답변 제공: amanda 님, 2022년 7월 9일
Thank you James. We are glad you enjoyed your stay and look forward to seeing you again.

2/10 - 너무 별로예요

Stacey

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Showed up at navigation spot to find there was no Rhodeway Inn but instead named Hillcrest. There was mold in the rooms and the caulking in the bathrooms were horrible. Where one room had bugs in the bed and no mattress cover. Other rooms had no working lights and smoke detectors covered with plastic and tape. There were no phones in the room nor any shape form or fashion of comfort. Hotels.com needs to update their website because the website showed a lot better quality accommodations than what was actually encountered.
2022년 4월에 1박 숙박함
답변 제공: Sam 님, 2022년 6월 14일
Hello, Sorry for the Negative Experience at our property, we are in process of changing over the name and remodeling.

6/10 - 괜찮아요

Janele

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Ok not the best
Not the cleanest but not too bad reserved a king smoking and got 2 queens non smoking. No mirror in our room. New owners are trying to make it better at this hotel though. No breakfast no phone in the room. Convenient location
2022년 3월에 5박 숙박함
답변 제공: Sam 님, 2023년 4월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

2/10 - 너무 별로예요

Kandi W

2022년 4월에 1박 숙박함
답변 제공: Sam 님, 2023년 4월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

4/10 - 별로예요

Erich

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Liveable but barely
Terrible; only a sheet on the bed; roaches in sink, only 1 towel, no toilet paper holder. Walls were patched everywhere. Completely misrepresented; said kitchen not even close.
2022년 3월에 1박 숙박함
답변 제공: sam 님, 2023년 4월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

8/10 - 좋아요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have a friendly staff
2022년 3월에 1박 숙박함
답변 제공: Sam 님, 2022년 4월 4일
Thank you for sharing a review of your recent experience. Our team here at Hilcrest inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

6/10 - 괜찮아요

Kathleen

연인과의 여행
별로예요: 편의 시설/서비스
Didn’t have but 1 towel and 1 wash cloth and 1 bar of soap in the room asked for more towels didn’t get any
2022년 3월에 1박 숙박함
답변 제공: Sam 님, 2022년 3월 8일
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. Please give us another chance to prove ourselves sometime soon.

4/10 - 별로예요

Rita

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
unclean room
OMG the room was so dirty and coaches running around the sink and on the floor table are dusty didn't have good night sleep at all its dead end hotel. they need to take a better care of it.
2022년 2월에 1박 숙박함
답변 제공: Sagar 님, 2022년 2월 11일
Dear Rita, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months as there is change of ownership. Our rooms will be getting new mattresses, bed skirts, window treatments. In taking great care of our HilcrestInn hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Mrs. Donaldson 님, 2022년 2월 25일
First let me apologize for any issues. We are now under new management and would like for you to revisit our facility and experience a new adventure. Thank you

2/10 - 너무 별로예요

Yosniel Pérez

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nada me gustó
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Glacier Baby

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was TERRIBLE I mean TERRIBLE the only positive thing was the price and that was barley because the owner comes up with his own pricing depending on his mood THIS PLACE NEEDS TO BE CONDEMNED
2022년 1월에 2박 숙박함
답변 제공: G 님, 2022년 2월 9일
We sincerely apologize for your inconvenience. We would like for you to give our place another try. We are under New Management!

10/10 - 훌륭해요

Billy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
We love staying here but all the rooms weve been in have toilets that wont quit running .They are really clean and room service will try to get what you need .Would be nice if they had continental breakfast.
2021년 12월에 2박 숙박함

2/10 - 너무 별로예요

Marisa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty Place with rude staff….
The address on this site was wrong, the number listed of the establishment was not answered when I called several times to verify the address.then when we finally going the place the front desk person was rude. When we got to the room,the pull out couch had stains all over it,each double sized bed only had 1 pillow per bed. There was only one towel in the bathroom.no face or hand towels at all.when we went to tell the staff there was no one at the front desk.nor was there anyone when we went to check out the next morning. Horrible place and we will never be staying or recommending it tagain to anyone.
2021년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the worst ever
Arrived a little after midnight. A lady attended me at front desk after 5 door bell rings, with pajamas on and bare foot. Didn't check my ID and just handed over a card with no guides at all like where the room is or whatever. I asked for a non-smoking but the room was full of smoking smell. The carpet in the room was the dirtiest I've ever seen. Started itchy as soon as I stepped on the carpet. A chair was abandoned on a corner of the room with seemingly no purpose, full of durt and stains. The microwaves was not functioning. You have to run it like 15 minutes to give 2-minute-normal-effect. I chose the motel just for the location and for overnight sleep only, but it was a really unpleasant experience.
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Catina

2021년 11월에 2박 숙박함

2/10 - 너무 별로예요

Sandi

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
There were lots of bugs
2021년 11월에 1박 숙박함

8/10 - 좋아요

Billy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They got towels and other things when needed .
2021년 11월에 3박 숙박함

8/10 - 좋아요

Jay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything an everone was great ..thanks
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Jacquetta

2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Catina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Catina

2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Brittany

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
It was a nice place but air didn’t work good at all curtain fail and tv wasn’t set up where you could use it
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jeffrey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wrong information listed
2021년 9월에 1박 숙박함