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Candlewood Suites Erie by IHG

2.5 star property
Travelers find the perfect balance at this Erie hotel, where the indoor pool offers relaxation while the 24-hour business center keeps productivity flowing

Choose dates to view prices

Candlewood Suites Erie, an IHG Hotel sits near Millcreek Mall and Erie Zoo. Guests can golf on site, swim in the indoor pool, or work out in the gym. The 24-hour business center and free WiFi keep everyone connected, while barbecue grills add a homey touch that guests appreciate.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩129,640
₩146,494 total
includes taxes & fees
Jun 7 - Jun 8
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About this property

Candlewood Suites Erie by IHG

  • Hotel near Millcreek Mall
  • Located close to Erie Zoo, Candlewood Suites Erie by IHG provides golfing on site, a shopping mall on site, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
  • Other perks include:
    • An indoor pool
    • Free self parking
    • An elevator, barbecue grills, and free newspapers
    • A front-desk safe and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 68 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free newspapers.
  • More amenities include:
    • Kitchens with full-sized refrigerators/freezers, dishwashers, and microwaves
    • 42-inch flat-screen TVs with premium channels and DVD players
    • Toasters, stovetops, and freezers

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Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay

Service animals are welcome, and are exempt from fees

2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Candlewood Suites Erie by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Candlewood Suites Erie by IHG?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Erie by IHG on Jun 7, 2026 start from ₩129,640, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Erie by IHG pet-friendly?

Yes, Candlewood Suites Erie by IHG allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Erie by IHG?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Candlewood Suites Erie by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Erie by IHG located?

Situated near the airport, this hotel is 0.2 mi (0.4 km) from Millcreek Mall and 3.1 mi (4.9 km) from Erie Zoo. Presque Isle Downs and Casino and Lake Erie are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 193 out of 502 reviews
Rating 8 - Good. 123 out of 502 reviews
Rating 6 - Okay. 68 out of 502 reviews
Rating 4 - Poor. 57 out of 502 reviews
Rating 2 - Terrible. 61 out of 502 reviews

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. We didn’t use anything extra, but the room was clean and nice!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Judy

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Everything needed a very good cleaning. The floors seemed sticky…. Attention to detail would make a big difference. The recliner chair was broken when I arrived and although I was booked to stay for a week and called about the matter twice, it was never addressed. Staff was excellent though, did their personal best, and worked very hard. Laundry facilities were top notch. Parking was easy and free.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive & helpful!
Stayed 13 nights in Dec 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk was great. I believe her name was Naomi..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
The only thing that we didnt like was there was no mirror in the sleeping area to do hair or put make up on. The staff was very nice.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice, but could use some maintenance. Friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
It was a great properly that was very quiet with amazing staff ready to help. We had a great stay!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Staff
Stayed 1 night in Feb 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a 4 star

It was a good stay. Easy to get to. Great location walking distances to alot of stores and restaurants
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well maintained basic accommodation with a very helpful and friendly staff. Very close to food and services and there were no issues. Perfect for just a good restful place to stay.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Steffanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff & cean rooms

Staff was great, friendly and helpful. Room & facility was clean.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Markisha

Liked: Cleanliness, staff & service, property conditions & facilities
Last min trip planned to Erie with my family . We all booked here and enjoyed our stay , hotel was clean , staff were very friendly and beds were comfy. I would definitely book again !
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Clean and modern. Full kitchen is a nice convenience. Check in staff very personable and kind.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back!

Place was very clean, name brand amenities, complimentary coffee and fruit, and dead stack in the middle of everything great about Erie. Never drove more than 10 minutes to anything we wanted to do or see.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. Stay ended up costing $28 less than expedia stated at checkout.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place. Only complaint is the fridge is loud (not enough to complain) and no Netflix or wifi tv. So clean and the staff are very friendly and helpful. One of my best hotel experiences!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will for sure be back.

My fav hotel in Erie for sure!! Great staff. My first room had a weird smell coming from the ac so they moved our room, no questions asked. Kids loved the pool.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Suzanne

Liked: Staff & service
All the dishes and utensils were in the dishwasher dirty when I arrived. Food in little store was sparse—poor selection. No carts available at checkout. I’ve been at much nicer Candlewoods. Nice fellow checked me in, but you needed at least 3 of him to take care of all the management deficits!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Caroline

Liked: Property conditions & facilities
Disliked: Staff & service
Upon arrival at 4:00 (check-in is 3:00), they gave us the wrong room. They changed our reservation from a king to a queen suite. They corrected it, but we had to wait 20 mins for them to get the room ready. The hand soap bottle was empty, the bathroom not fully clean. Leftovers found in the fridge. Desks/counters dusty. Disappointed overall. The location is good, close to shops, eateries, all within walking distance. Staff was friendly and it was quiet on the plus side.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Erica

Liked: Staff & service
It needs a deep clean. Someone else’s hair was on the wall of the shower and the bathroom had a general grubbiness where you could tell the floor wasn’t cleaned properly. The pool is small and was full of children who did not care about sharing and being respectful of others. The staff were friendly.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Shawn

Disliked: Staff & service
They only had 1 staff member there at all times. No towels at the pool and extremely restricted hours at the pool as well even tho the sign said 6am-10pm. No toilet paper in the lobby bathrooms. The room was ok. It was large and pretty clean. I certainly would not use anything in the kitchen tho. I did appreciate that they had five products in the bathroom. But with our overall experience I would not stay here again. There are too many choices in a place like Erie.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Timons

Liked: Amenities, property conditions & facilities
The place was clean, the suites are nicely set up, with lots of desk space (which I need) and a galley. But the bulb over the bathroom mirror was out, my room wasn't serviced (though I stayed two nights) and from 1am to 3:30am there was a loud party in the next room (folks kept trying to come through the connecting door) and though I complained to the front desk, nothing was done.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room not ready when we arrived at 4:30. Not good. Luggage carts were anemic. Come on! Otherwise, stay was very good. We liked the room and the hotel proximity to Presque Isle and dining.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Tamara

Liked: Staff & service
Disliked: Cleanliness, amenities
There were bags of trash in the hall all weekend. They were the same bags as when I arrived to when I left. The elevator had a water bottle on the floor all weekend. I took my own lysol wipes and lysol spray for the room. The elevator floors were not clean at all. The front desk staff tho was super friendly and polite and knowledgeable.
Stayed 1 night in Aug 2024