정자

트래블로지 유진 다운타운/오리건대학교 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 168개" "
평점 8 - 좋아요. 1000개 이용 후기 중 359개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 266개" "
평점 4 - 별로예요. 1000개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 70개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Location, location, location!!!
숙소 자체는 그냥 그랬습니다. Non-smoking 이었는데 옆에서 weed 냄새도 났고요. 하지만 아침으로 바나나, 귤, 사과 등 과일이 생각보다 잘 나왔구요. 무엇보다 위치가 너무 좋았습니다! 매우 안전하고 주변 즐길거리가 많아서 다음에도 이용할 생각이예요.
2018년 8월에 1박 숙박함
답변 제공: Manager 님, 2018년 8월 16일
We appreciate the comments, especially with regards to your opinion of our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스

6/10 - 괜찮아요

실제 이용하신 고객

저렴한 가격에 쉴 수 있는 곳
시내에 위치하고 있어서 주변 편의시설에 접근하기가 쉬었습니다. 침대 상태는 보통이었고 객실의 청결상태도 보통이었습니다. 직원들은 친절했구요. 아침은 간단하게 빵, 시리얼 등이 제공되었습니다.

10/10 - 훌륭해요

Seong C 님, portland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend
The motel was so clean. Best! Breakfast was pretty good and the receptionist was very kind. The best thing was a flat TV. Most cheap motels have old TV. however this motel has the new TV. Also, I liked the location. It was near downtown. If I visit this area again, I probably will stay this motel.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was disgusting. There was someones old shorts under the bed skirt, and sweat stains on the mattress that were very visible through *hopefully* clean sheets. There was hair left in the shower. Cleanliness 0/10. I slept fully clothed, and actually looked around for bed bugs. All that being said- the staff was pleasant, and we were in a pinch to find some where to sleep on a road trip, so we had to take what we could.... I wish we would have just kept driving.
2019년 10월에 1박 숙박함
답변 제공: Manager 님, 2020년 12월 25일
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Alexis 님, Eugene, OR

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a quiet place to stay. Staff was friendly and polite
2020년 8월에 4박 숙박함
답변 제공: Manager 님, 2020년 9월 18일
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 - 너무 별로예요

Johny 님, Orgony

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked this hotel just a couple days before hand. Got to the site and...... Wait for it....it was closed out of business and I was charged and they charged a non refundable rate so guess I'm out bad business decision to rent out rooms but not be in business
2020년 9월에 2박 숙박함
답변 제공: Manager 님, 2020년 9월 8일
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.

4/10 - 별로예요

Andrew 님, Portland

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has gone downhill are used to stay there for a long time but my son and I stayed there this last weekend everything was dirty sketchy people about the parking lot I think people are living there there was an even old car there. Spend an extra $10 and stay somewhere else
2020년 8월에 2박 숙박함
답변 제공: Manager 님, 2020년 8월 29일
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We hope to someday see you again and completely transform your view of our service and hospitality.

8/10 - 좋아요

Skip 님, Medford, OR

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower and the desk were comfortable to use. There was a cat-pet smell to the room but other than that the room was pleasant.
2020년 8월에 1박 숙박함
답변 제공: Manager 님, 2020년 8월 11일
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our shower and your insights regarding our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

6/10 - 괜찮아요

RamiroC 님, San Francisco

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here on July 2020. The carpet was dirty, smelled bad, sticky, I couldn’t sleep because I didn’t felt safe. I picked this place just to sleep while in a road trip and since is so close to Oregon University I thought it was a “ok” area, but it was creepy.
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 8월 10일
Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower was nice. BLM was protesting but didn’t have any problems.
2020년 7월에 3박 숙박함
답변 제공: Manager 님, 2020년 8월 1일
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our shower. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 - 너무 별로예요

Jovie 님, Washington

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most terrible place that I’ve stayed so far.The supposedly non smoking room smells like cigarettes or the carpet is never been clean. The bathroom is terribly small and there’s hair from previous occupants. Flies in the room. Wall is so thin you can here everything like traffics, screaming kids that lives in the property and the fighting outside where the police were called. They should update their photos in the website because it’s deceiving. This is terrible hotel/motel.
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 8월 2일
Thank you for taking the time to write this review and share your experience. I am sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that smokers do not smoke in our non-smoking rooms; and when a situation like this occurs, we address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A frat party was going on in the room next to mine even though I talked to the desk about being away from the street noise, and police arrests. The party went on until 5:30 AM. The room was worth less than what I paid. I do not plan on coming here again.
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 31일
Thank you for sharing your rating of our hotel. I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep.

2/10 - 너무 별로예요

Stephanie

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Big changes .. bad stay
I have left amazing and supportive previous comments For this hotel as we spent many many nights here last fall for work. I was shock and saddened by my stay this time. The parking lot was full of cars, some were missing a window. One car a man had the hood up and was actually repairing his car in the lot. The police came and were there over an hour for one room and each time I went to my car there were room doors open with people congregating in them. At night there were people fighting and yelling all night and I slept very little. The drain cover was off the shower and it was like a big open hole and I cut open my toe. The toilet was clogged when we got it and it never was fixed. It felt more like a slum apartment complex then the cute safe motel I had frequented many times. The girl at the front window was rude as I couldn’t hear one word she said and charged us 12 to come early. I explained I had to go to a earlier appointment for work and had my MIL in the car if she could go to our room early. People were obviously living in many rooms and kids were riding bikes and scooters and going from one room to the next. There was also so much cigarette smoking everywhere. I was so sad to tell my husband of our favorite motels changes. I don’t know if I would go back. We stay in Eugene 3-4 times a month for work
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 31일
Thank you for sharing the details about your recent visit. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. I want to apologize for the housekeeping and maintenance issues that you experienced when staying with us.

4/10 - 별로예요

Clifford

별로예요: 청결 상태
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 23일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

8/10 - 좋아요

Day 님, Albany Oregon

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager Sunny is amazing !! He goes anouve and beyond to make sure you feel welcomed . Pristine customer service!! Definitely will recommend to anyone loking for a comfortable and happy
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 18일
We appreciate the comments, especially with regards to your opinion of our service. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

4/10 - 별로예요

Jesse

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smells like A Logger fought a wounded skunkinheat
Staff is very accommodating and friendly however upon entering the room the scent of undeniable urine and Body odor hit us in the face.we had to open our doors and windows to really even get air thst didn’t offend. We asked for Febreeze and got Lysol. It was almost like the bedding had the smell imbedded and needed to be replaced. On top of that there was a pair of someone else’s eyelashes left on the mirror. Pretty sure the room hadn’t been deep cleaned in any way prior to our reservation.
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 15일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. Thank you for bearing with us while we have restrictions regarding our breakfast service. We hope to be back to normal someday soon, and we thank you for your understanding. Thank you again for sharing your experience. We hope that during your next stay, your expectations will be far surpassed!

10/10 - 훌륭해요

Harley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 13일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bugged out
Rooms where ok untill wife was in shower and discovered she had a tick on her stomach and was latter discovered that it came from bed
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 14일
I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We have had the room professionally treated and cleaned, and we apologize that such an unusual situation has occurred. We are so sorry that this is the impression you take with you about our hotel. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis.

8/10 - 좋아요

Val 님, Poulsbo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very friendly desk person greeted us warmly and was very helpful.
2020년 6월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 26일
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Don't believe the photos of this place.
The online photos of this hotel are extremely outdated and misleading. Had the photos been honest about it's condition, we would not have stayed there. It's just an old property. They have tried to update the rooms with new carpet and nicer furniture, but the room is small, the bathroom tile old and the parking lot is old, dirty and littered with cigarette butts and other trash. We really did not feel completely safe. It said it was a "no smoking" property, but there were people sitting out in an area by the office smoking filling that area with the aroma of cigarettes when you walked by which we didn't appreciate. If it's "No Smoking" then it should be "No Smoking." The room was clean and the bed comfortable, but the sheets and blanket on the bed were old and thin. The top cover was nylon and cheap. It really felt like this place should be completely renovated inside and OUT to remain in operation. Sorry - we were only there one night and there was no refund, so we stayed and had a decent night's sleep. The A/C was very quiet thankfully because it had to be on all night.
2020년 6월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 25일
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

4/10 - 별로예요

Crystal 님, Medford, OR

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was filthy and it stunk terribly. When I laid down on a pillow, you could smell the distinct odor of cat pee. The floor had a greasy feeling to it, so I kept my shoes on every time I got up. The shower head was so broken I was afraid to take a shower to break it more and get charged for it. I know it was a cheap room, but other cheap rooms have been amazing. Cheap does not have to equal unsanitary.
2020년 5월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 17일
Thank you for reviewing your stay. We strive to deliver a superior guest experience, but it seems like your time with us did not meet your expectations. We apologize for any shortcoming that you may have encountered during your visit, and we would like to know more about how we can make your next stay with us enjoyable. Your experience is important to us, and we hope to redeem ourselves with you, should you choose to stay with us again. I do hope you'll return and let us show you a far better experience.

4/10 - 별로예요

Azra

가족 여행
별로예요: 숙박 시설 상태 및 시설
no parking bear the room shabby fridge barely working, no temperature control dial no tea bags! fan/air conditioner needs updating
2020년 6월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 13일
Thank you for sharing your experience. We truly appreciate the insight regarding our air conditioner and your insights regarding our parking. We hope to see you again in the future.

8/10 - 좋아요

Rose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room very comfortable room staff was friendly and helpful . Would come back and stay when Im not here for buisness great city.
2020년 6월에 3박 숙박함
답변 제공: Manager 님, 2020년 6월 10일
On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

6/10 - 괜찮아요

Ceslie

좋아요: 객실의 편안함
2020년 6월에 2박 숙박함
답변 제공: Manager 님, 2020년 6월 9일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

8/10 - 좋아요

Dawn 님, Tacoma Washington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not bad. For a one night stay. The sheets were clean had a fridge and coffee maker ; there is a pool although it needs to be cleaned. Service was friendly. College town
2020년 6월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 7일
Thank you for being a valued guest and for providing us the feedback regarding our service and comments about our pool. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Wont stay here again.
2020년 6월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 6일
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 - 훌륭해요

Harry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 3일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Smelled like cigarettes, even with non smoking rooms
2020년 6월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 3일
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

8/10 - 좋아요

Harry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 2박 숙박함
답변 제공: Manager 님, 2020년 6월 3일
On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are clean and the friendly staff was amazing
2020년 1월에 4박 숙박함
답변 제공: Manager 님, 2020년 5월 27일
Thank you for sharing your experience with us. We appreciate the input referring to our staff. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 - 괜찮아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All the staff at travel lodge are very kind. They took good care of us duringy our 1 and half to 2 week extended stay. We will definitely be going back there soon, and definitely going to insist to all friend’s and family that they give travel lodge A shot as well. Especially during a time of Krizz
2020년 5월에 1박 숙박함
답변 제공: Manager 님, 2020년 5월 21일
Thank you for sharing your experience with us. We appreciate the input referring to our staff. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Chandra

2020년 5월에 1박 숙박함
답변 제공: Manager 님, 2020년 5월 28일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

8/10 - 좋아요

Chandra

2020년 5월에 3박 숙박함
답변 제공: Manager 님, 2020년 5월 24일
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 - 좋아요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 31일
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

Yuri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 29일
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dated but everything works and clean.
Great property for the rate we paid. Maybe add a garage bin near the pet walking area?
2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 20일
We appreciate the time you have taken to bring to our attention your feedback with regards to our area and also our rate. Your voice is very valuable to us and we hope you will return on your next travels.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
It was fine for one night and in a good location. Bathroom was very outdated and the shower had paint and other stuff chipping off.
2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 14일
Thank you for choosing to stay with us and rating your recent experience at our property. We hope your stay was pleasant and comfortable. It was a pleasure to host you, and we hope to welcome you back soon and impress you once again with an exceptional level of service and hospitality. Hope to see you again and thank you for staying with us!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff were great, helpful and jumped right on an issue I had with my room, which is why I've upped my initial review from 1 star to 3 stars, the staff tried to make things right. Yes, it is old and tired, I expected that, it is what I paid for LOL so not complaining about that. could of been cleaner, but they did make that right asap, so kudos for the staff. Bed, not soft and cushy like some other Travelodge's around the NW. Parking, tight but easy to find a spot near the room Would I go back? probably, because the staff is great
2020년 3월에 2박 숙박함
답변 제공: Manager 님, 2020년 3월 10일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us

10/10 - 훌륭해요

실제 이용하신 고객

2020년 3월에 3박 숙박함
답변 제공: Manager 님, 2020년 3월 9일
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

6/10 - 괜찮아요

실제 이용하신 고객

2020년 3월에 3박 숙박함
답변 제공: Manager 님, 2020년 3월 10일
Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the best hosts ever
Mr.Samir the owner is a fantastic man. very helpful. and the front desk lady peggy well i cant say enough great things about her. i throughly enjoyed my stay and hope to go again.
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 3일
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our front desk. We hope you will return so that we can provide you an even superior experience.

8/10 - 좋아요

Theresa.671 님, Maite, Guam

좋아요: 직원 및 서비스, 편의 시설/서비스
Free small type complimentary breakfast pastries/fruits. Rooms were old, but if you not there for long term stay, you should be fine. Bring slippers for shower. Bathroom style was very out dated, but clean. Great additional in-room amenities such as refrigerator, microwave and heater/air-con.
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 29일
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our breakfast and your comments about our shower. I hope that we will impress you with exemplary service during future visits.

10/10 - 훌륭해요

douglas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room was a little smaller compared to others that I stayed at.
2020년 2월에 2박 숙박함
답변 제공: Manager 님, 2020년 2월 29일
Thank you for your valuable opinion regarding our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 29일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

8/10 - 좋아요

Carry

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
My business trip
It was a nice stay
2020년 2월에 2박 숙박함
답변 제공: Manager 님, 2020년 2월 29일
Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 29일
Thank you so much for the incredible rating. We look forward to your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 26일
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Fine, about what could be expected for the price. Friendly service!
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 25일
Guest satisfaction is our number one objective so we really appreciate the input regarding our service and your insights regarding our price. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Manager 님, 2020년 2월 19일
Thank you for your honest feedback. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!