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베스트 웨스턴 엑서터 로드 할든 컨트리 호텔 여행 후기

3 out of 5
베스트 웨스턴 엑서터 로드 할든 컨트리 호텔
Haldon Drive, Dunchideock, Exeter, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 331개 이용 후기 중 127개" "
평점 8 - 좋아요. 331개 이용 후기 중 144개" "
평점 6 - 괜찮아요. 331개 이용 후기 중 44개" "
평점 4 - 별로예요. 331개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 331개 이용 후기 중 7개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly service. Beautiful setting with lovely views and grounds. Quiet and comfortable. Dog-friendly which is a bonus.
2024년 3월에 1박 숙박함
답변 제공: RECEPTION 님, 2024년 4월 14일
Thank you for reviewing our hotel. We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.

10/10 - 훌륭해요

Parvaiz

2023년 11월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 12월 3일
Thank you for reviewing our hotel. We hope to see you again in the future.

8/10 - 좋아요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely location, excellent surroundings, very clean, friendly staff, excellent breakfast. The room was a little tired and the bathroom needs an update. However, it was very clean and comfortable and we would stay again.
2023년 10월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 10월 23일
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.

6/10 - 괜찮아요

Richard

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: RECEPTION 님, 2023년 10월 3일
Thank you for reviewing our hotel. We hope to see you again.Kind regards,Reception

6/10 - 괜찮아요

Ad

연인과의 여행
Ruim en gratis parkeerterrein Prachtige locatie Vriendelijke ontvangst Goed bed - Hele smalle en slechte toegangswegen Buiten en binnen vraagt het gebouw nog het nodige onderhoud. Geen airco op de kamer. Heel simpel sanitair waar nog veel aan te verbeteren valt Gehorig Tip: Probeer de eerste keer bij daglicht te arriveren anders weet je in het donker niet waar je terecht gekomen bent.
답변 제공: RECEPTION 님, 2023년 10월 3일
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: RECEPTION 님, 2023년 10월 3일
Thank you for reviewing our hotel. We hope to see you again in the future.Kind regards,Reception.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 8월 21일
Thank you for reviewing our hotel. We hope to see you again in the future.Kind regards,Reception.

8/10 - 좋아요

Patricia

연인과의 여행
좋아요: 직원 및 서비스
A lovely location with beautiful gardens. Very helpful staff. The bathrooms could do with updating but the building is amazing if you like period properties which we do.
2023년 7월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 8월 2일
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future. Kind regards,Reception.

10/10 - 훌륭해요

alan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice surprise
Nice quiet old country house. Public areas a bit tired but my room looked recently updated. Food was good. Gardens and view are lovely.
2023년 7월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 8월 2일
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.

8/10 - 좋아요

GILL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Just an overnight stay. Difficult to find. Surroundings lovely with some nice walks. Staff lovely but service a little slow and evening meal order incorrect.
2023년 6월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 8월 2일
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We apologise about your evening meal being incorrect. We hope to see you again in the future.Kind regards,Reception.

10/10 - 훌륭해요

Jason

2023년 6월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 8월 2일
Thank you for reviewing our hotel. We hope to see you again in the future.Kind regards,Reception.

8/10 - 좋아요

Jayne

2023년 3월에 1박 숙박함

8/10 - 좋아요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly Place!
Room a little old fashioned (bathroom had been refurbed though), mattress awful (really bad). Location, grounds, view and staff amazing. Didn't get any GPS close by so was a little frustrating to find initially. Drive up to hotel is full of potholes which probably belongs to a neigbouring property, however it is pretty bad and some are very deep, could be damaging.
2023년 4월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 4월 28일
Good morning,Thank you for your review on our hotel. We apologise for the problems with your stay. We are making improvements to the hotel. We hope to see you again.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A restful stay
First impressions was that check in was a little slow, ringing the phone at reception didn’t work so I found the bar where there was a member of staff. Food was excellent both breakfast and supper and service staff were attentive and efficient. Generous smoked salmon with scrambled egg. Bed was very comfortable, rooms warm, decor a little tired and bathroom needing a small amount of DIY. Seeing to the base of the bath. Walks are terribly thin, some guests are incredibly selfish when it comes to noise levels. We were very happy with our stay and would definitely come back. Thankyou a much needed break.
2023년 4월에 2박 숙박함
답변 제공: RECEPTION 님, 2023년 4월 28일
Good morning,Thank you for your review on our hotel. We are glad to hear you enjoyed your stay. We are always looking to make improvements to our hotel. We hope to see you again in the future.

8/10 - 좋아요

TOM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel off the beaten track
Decent hotel off the beaten track.
2022년 10월에 1박 숙박함
답변 제공: RECEPTION 님, 2023년 12월 3일
Thank you for reviewing our hotel. We hope to see you again in the future.

8/10 - 좋아요

R p

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A must if your near Exeter
Really nice hotel, rooms were a great size and tea , coffee provided. A bit tricky to find the place but it's well worth it when you arrive. Staff were really good both reception and waiter/bar person could not have been more polite and helpful. Would definitely stay again if I'm in the area
2023년 3월에 2박 숙박함
답변 제공: Reservations 님, 2023년 4월 28일
Thank you for your review on our hotel. We are glad to hear you experienced the high quality service our staff are expected to give. We look forward to seeing you in the future.

10/10 - 훌륭해요

Elizabeth

2023년 3월에 1박 숙박함
답변 제공: Reservations 님, 2023년 3월 25일
Hi Elizabeth,Thank you for your review.We are glad you enjoyed your stay with us and hope to see you again.Kind regards,Reservations

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
Staff were really friendly and helpful. Room and bathroom were spotless. Room spacious and comfortable Food was very nice. Corridors were a bit tired
2023년 3월에 1박 숙박함
답변 제공: Reservations 님, 2023년 3월 24일
Thank you for reviewing our hotel. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you in the future.Kind Regards,Reception.

8/10 - 좋아요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean rooms, friendly staff, good food. Only criticism is water pressure is remarkably bad so the shower is poor and it takes an age just to run a bath.
2023년 2월에 1박 숙박함
답변 제공: Reservations 님, 2023년 3월 12일
Thank you for your review. We are sorry about the water pressure and we will look into that. We are glad you enjoyed our hotel and the food. The Haldon Team.

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good room and bathroom. Quiet location in the countryside Conveniently close to A30
2023년 2월에 1박 숙박함
답변 제공: Reservations 님, 2023년 2월 15일
Thank you for your review. We are glad to hear you enjoyed your stay with us It. We look forward to welcoming you back in the future.

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely located hotel Could improve with bottles of shampoo, body wash etc fitted to the shower wall instead of small bottles
2022년 12월에 2박 숙박함
답변 제공: Reservations 님, 2023년 2월 2일
Dear Donna,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at the Lord Haldon Hotel. Our goal is always to exceed your expectations! We are moving away from the small bottles in the bathrooms in the following weeks your comment is spot on and We hope to see you soon!Best regards, The Haldon Team

8/10 - 좋아요

Godfrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the area and staff.
Generally we enjoyed our stay . It was marked a bit by the amount of light from around bedroom door. You really need to get someone who knows how to hang doors correctly..more that one.
2022년 11월에 5박 숙박함

8/10 - 좋아요

KATIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 night comfy and quiet stay
Great, peaceful location and lovely grounds to walk our dog. Warm welcome and allocated large, very clean room with modern bathroom. would have been nice to be offered help with luggage to the the top of the building. Didn't have breakfast as left early. Had bar drinks in our room. Lighting very bright in bar area. Staff all friendly and hotel reasonably priced and very quiet with lovely countryside and near to Exeter.
2022년 11월에 1박 숙박함

8/10 - 좋아요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
It was a lovely stay , very friendly , helpful staff . Rooms were clean and had everything you could need . Bath was amazing !
2022년 11월에 1박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable but tired
The hotel was comfortable and we enjoyed our short stay however the hotel is looking a little tired and dated with work needed on the driveway into the hotel grounds, which doesn’t set a good first impression. Overall the hotel is okay and convenient for our stay but the hotel could be better
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Teresa

2022년 10월에 1박 숙박함

8/10 - 좋아요

C

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: RECEPTION 님, 2022년 10월 4일
Dear Guest, Thank you for your review score. We are glad you appreciated our unique historical building. We look forward to welcoming you back. Kind regards - The Lord Haldon Team

2/10 - 너무 별로예요

Noel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was in a beautiful place but was so far off the beaten path! The room was very under whelming and needs to be updated! The hotel is no where near civilization! The staff were not very attentive or helpful!
2022년 9월에 1박 숙박함
답변 제공: RECEPTION 님, 2022년 10월 4일
Dear Noel, Thank you for your feedback. The hotel is a listed building on Haldon Hill, 8 mins drive from the outskirts of Exeter if the main road via Ide is taken. The postcode for this is EX2 9RY. We apologize that the staff were not attentive enough on your visit. Please feel free to call reception on 01392 832483 if we are able to rebook your stay to make it up to you. Kind regards - The Lord Haldon Team

10/10 - 훌륭해요

Liza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant hotel with lovely surroundings.
Visiting Exeter for university open day with son. It was located near enough to where we needed to be the next day with lovely views of the countryside. The evening meal was pleasant and the breakfast was good. The clean and tidy twin room had a large en-suite. The staff were on hand and very helpful. It provided us with everything needed for an overnight stop over. Only downside was, it was a bit tricky to find.
View from the car park.
View from the car park.
2022년 9월에 1박 숙박함
답변 제공: RECEPTION 님, 2022년 10월 4일
Dear Liza, We are very glad you had a great stay. We really appreciate your review and we love your photos of the views from our hotel! Thank you again for appreciating our building and its location. We look forward to welcoming you back. Kind regards - The Lord Haldon Team.

8/10 - 좋아요

James

2022년 5월에 1박 숙박함

8/10 - 좋아요

Yvonne

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Excellent stay weather perfect and such a quiet location. Staff friendly and helpful.
2022년 5월에 1박 숙박함
답변 제공: Reservations 님, 2022년 7월 9일
Thank you very much for your lovely review. We are happy to have given you the experience you were hoping for.

8/10 - 좋아요

Mrs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Secret getaway
Tucked away in the middle of nowhere. Stunning views, with a beautiful garden. Updating is on going. (Some dooms were a lot better than others) Outlook to rear rooms needs attention. Staff very helpful. Food menu was quite basic. Entrance drive has a couple of potholes that need filling. Back of hotel needs a bit of tlc.
2022년 5월에 2박 숙박함

6/10 - 괜찮아요

steve

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly acceptable for a trip to the races
Hotel is in a pleasant rural area accessed via single track lanes. The hotel has an unusual layout - it doesn't exactly flow and the restaurant lacks atmosphere. The bathroom was recently refitted and very pleasant. The checkout was a farce as each of our three parties was overcharged having already paid for breakfast upon booking we then had to prove this before additional breakfast charge was removed. Food was uninspiring, the scampi and chips was clearly frozen rather than fresh. In all I would describe as an acceptable but uninspiring hotel set in nice grounds
2022년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice quiet bolthole
Lovely peaceful venue with clean, well presented rooms and bathrooms. Didn’t manage to try out bar and restaurant but will certainly stay again.
2022년 4월에 1박 숙박함

8/10 - 좋아요

Sarah

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room and excellent food
My stay was for a business trip and I must say it was very pleasant. The room was excellent and comfy with a supersized bath which was so relaxing after a busy day. The one downer on the room was that everywhere else I have stayed for this kind of trip have always done daily housekeeping and topped up supplies but unfortunately they didn’t here and I had to ask on a couple of occasions for top ups, not a major issue but just something I noted. The big big plus is the food, it is a minimal menu but everything I had was superb, maybe they have it right and have few dishes but do them really well, compliments to the chef and kitchen staff👏👌 All staff were really pleasant and helpful.
View from the car park
2022년 2월에 4박 숙박함

8/10 - 좋아요

james

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Jessie

2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely situation overlooking Exeter but a rather difficult lane to find Hotel, and Sat Nav no help . We had a dog and it was very accommodating.staff friendly and courteous. Room comfortable. Nice place to meet though access not easy from A39. Surrounded by country lanes, but an interesting place.
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

2021년 10월에 3박 숙박함

6/10 - 괜찮아요

stefania

좋아요: 청결 상태, 직원 및 서비스
A pleasant stay
We had a pleasant stay. Staff was polite and helpful, bed was comfortable and food at the restaurant was very good. Structure is a bit dated and could do with modernisation.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Susan

좋아요: 직원 및 서비스
2021년 9월에 1박 숙박함

8/10 - 좋아요

LANA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함

8/10 - 좋아요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Whilst the staff were lovely and the hotel was well placed for our trip and comfortable, it did feel quite dated and in need of some updating and TLC. There were no recycling facilities either which leads me to believe it’s not being done which, in 2021 is mad! But it was a nice relaxing stay and the building itself & grounds are beautiful.
2021년 8월에 2박 숙박함

8/10 - 좋아요

Jean

Relaxing break
Not the bestest Best Western hotel. Room was large and bright but very dated and had a few problems i.e. shower handle was broken, toilet seat would not stay up (for gents) hot and cold taps feel sure should have been the other way round felt the whole place could do with uplifting. Not very clear on check in regarding COVID and housekeeping when we went to ask for milk we were told we had to request everything down to clean towels as there was no room service would have helped if we were advised at time of check in. Pricing in the bar was hit and miss two nights never the same price but same drinks. Very expensive too. Breakfast was ok up to last morning and poached eggs came as fried they were willing to take back but we accepted, would not like to see them thrown away. Waitress was off reception and said they were busy can’t see why that would make your order wrong. All in all surroundings were very peaceful so we had a relaxing break.
2021년 8월에 3박 숙박함

8/10 - 좋아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely view - although access to hotel was down very narrow lanes. The staff and service were excellent - the best we've seen in a long time; especially the man on reception when we arrived, who then also became our very efficient waiter. The food was also good - evening meal and breakfast. The only thing I didn't like was having a wash basin in the bedroom rather than in the ensuite. Decor was a little tired but all clean.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a fab hotel in the most stunning setting. The staff couldn't be any more accommodating. We will definitely stay again en route home.
2021년 8월에 1박 숙박함