Hotel North Pole

Property class: 2

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Located close to Santa Claus House, Hotel North Pole provides free continental breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
The current price is ₩306,878
₩331,428 total
includes taxes & fees
Oct 18 - Oct 19

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Handicap Accessible Queen Room

Room

Handicap Accessible Queen Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Handicap Accessible Double Queen Room

A hotel room with two beds, a window with curtains, a bedside lamp, and a thermostat.

Handicap Accessible Double Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Mini Suite Queen Room

A hotel room with a large bed, two bedside tables with lamps, a chair, and a red curtain.

Mini Suite Queen Room

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Mini Suite Double Queen Room

A hotel room with two beds, a nightstand with a lamp, and a red curtain.

Mini Suite Double Queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Superior Suite, 1 Queen Bed

Room

Superior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Extended Stay Suite

A hotel room with a large bed, two bedside tables, a nightstand, a mirror, and a carpeted floor.

Extended Stay Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Double Extended Stay Suite

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and a wall clock.

Double Extended Stay Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Santa Suite

A hotel room with two beds, a nightstand with a lamp, a wall-mounted wreath, and a framed picture.

Santa Suite

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
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About the neighborhood

North Pole is home to Hotel North Pole. The area's natural beauty can be seen at Chena River and Pioneer Park, while Fairbanks Ice Museum and University of Alaska Museum of the North are cultural highlights. Santa Claus House and Fort Wainwright are two other places to visit that come recommended. Visit our North Pole travel guide
Map
449 N Santa Claus Lane, North Pole, AK, 99705

What's nearby

  • A snowy park with flagpoles, a wooden bench, and a signpost.
    Morning Star Park
    9 min walk - 0.8 km
  • A building with a red and white striped facade, labeled "Santa Claus House," and a mural of Santa Claus.
    Santa Claus House
    17 min walk - 1.4 km
  • A serene lake surrounded by dense forest and a fallen tree trunk in the foreground.
    Beaver Lake
    18 min walk - 1.6 km
  • North Pole Plaza
    2 min walk - 0.2 km
  • North Pole City Hall
    8 min walk - 0.7 km

Getting around

  • Fairbanks Intl. Airport (FAI)
    23 min drive

Restaurants

  • McDonald's
    1 min walk
  • North Pole Alehouse
    12 min walk
  • North Pole Crepery
    2 min walk
  • Pagoda Chinese Restaurant & Bar
    4 min walk
  • Sunrise Bagels & Espresso
    5 min walk

About this property

Hotel North Pole

  • Hotel near Santa Claus House
  • At Hotel North Pole, you can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
  • You'll also enjoy perks such as:
    • Free self parking
    • Free newspapers, luggage storage, and barbecue grills
    • Smoke-free premises, a vending machine, and tour/ticket assistance
  • Room features
  • All 70 rooms have comforts such as air conditioning, in addition to perks like free WiFi and free newspapers.
  • More amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Microwaves, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide rollaway/extra beds.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel North Pole pet-friendly?

Yes, Hotel North Pole allows dogs (limit 2 total). There's a fee of USD 40 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel North Pole?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Hotel North Pole on Oct 18, 2026 start from ₩306,878, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel North Pole?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel North Pole?

Check-out is at 11:00 AM.

Where is Hotel North Pole located?

Situated in North Pole, this hotel is 0.4 mi (0.6 km) from Santa Claus House and 9.1 mi (14.7 km) from Chena River. Fort Wainwright and Fairbanks Ice Museum are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel North Pole Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 161 out of 282 reviews
Rating 8 - Good. 92 out of 282 reviews
Rating 6 - Okay. 21 out of 282 reviews
Rating 4 - Poor. 6 out of 282 reviews
Rating 2 - Terrible. 2 out of 282 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and staff was very friendly.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Great central location near attractions and great restaurants.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cloth chairs, very comfortable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Staff is really great
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Clean rooms, restaurants within walking distance
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual location for a hotel but turned out to be so special! The staff was excellent and super helpful
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy & Clean

This hotel is very classy and comfortable. It is always extremely clean and that is why we stay here.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff! We would definitely return here!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful and great to talk to! They recommended me food and sightseeing options that I loved.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pet friendly! They even give you a dog bed and bowls!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness
The room was decent. Customer service was nice. We tried to like the stay it’s just that we didn’t get a bathtub. Traveling with kids and ending the day with a bath would’ve been nice.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option to stay in North Pole. The room was excellent. Bed was comfortable. It was nice to have an included breakfast. I would stay here again.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, convenient to food and groceries, it’s undeniably overpriced but there aren’t many options in the area. Very clean and the staff is extraordinarily kind. It’s my go-to spot for business trips to Moose Creek.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the highway, but quiet. It was very convenient. It was very clean and the staff was very friendly.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel. The room was very nice and clean.Very nice breakfast also. The only thing I would like to see improved on is most people associate the North Pole with Christmas so we thought the lobby area would be decorated and overwhelm us, but it was decorated in Halloween.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and efficient enjoyed speaking with them. Room was spacious and clean. Toilet didn’t flush very well, but other than the stay was nice.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, nice people, decent amenities, mediocre location - The Hotel North Pole is probably the best place to stay in North Pole. You have to set your expectations to the location. This is a very small town outside of the "larger small town" of Fairbanks. The entire region is very industrial. Gravel parking lots and heavy equipment abound. This location is at the end of a stip mall parking lot. We thought North Pole was some kind of of quaint little town like you'd see in New England. Not so. This is a working town made up of small suburb developments and strip malls. It is functional but not what we would call scenic. It is a bedroom community to the two Army and Air Force bases. Again - everyone was awesome here. The little restaurants were excellent. The hotel staff were lovely. If you need a clean and convenient place to stay, this is it. We will probably stay here again when we visit family.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful, even before I arrived. Thank You Hiliary
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were great and very nice. The not so good. The breakfast included was a microwave your pick of a grocery store breakfast bowl. The room was clean but an odd layout with a separate shower toilet room and separate room for sink. The furniture and bed were old and the chair in the room had no cushion remaining. For the money not a very good room.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient to area attractions and clean and comfortable; however the shower was weak and for someone four feet tall.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several nights, and enjoyed the breakfast offered very much. Someone was diligent to keep the options refilled as needed. There was an ice machine on our floor.
Stayed 9 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness
The room was clean- Breakfast was minimal and just ok Our TV never worked- they just kept saying they were coming to fix it
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and comfortable. Lots of room to spread out your stuff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Enjoyed our stay.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok...potatoes were hard and had to wait for the waffle batter mix to be brought out and eggs. No bacon.
Stayed 1 night in Oct 2026