Had to switch rooms due to dead battery in smoke alarm…chirp, chirp. Didn’t start until around 8:45 - after I had unpacked, changed clothes, etc. No apology, no offer to deliver new key, no one available to come change the battery, no one at the desk when I went do to get it. New room was right at the elevator, sheet and mattress cover didn’t fit the bed. Dead clock in exercise room. Generally, just ok.