4/10 - ๋ณ๋ก์์
Kushal
2025๋
8์ 5์ผ
๋ณ๋ก์์: ์ง์ ๋ฐ ์๋น์ค
Stayed here before my wedding nearby and was really disappointed with the service. Despite booking out most of the rooms, the check-in was cold and unwelcoming. Staff made us feel like a burden just for arriving. When we asked about dinner for our group (something weโd emailed and called about weeks earlier), we were told it wasnโt possible and that we should have called in advance, despite already doing so but being told, they donโt take bookings. No apology, just an dismissive attitude. We even provided the name of the person we spoke to.
Later, we handed out water bottles to guests after the bar had closed (in a reused San Miguel box) and were accused of bringing in outside alcohol, even though there was clearly none and we had bought lots of soft drinks/alcohol for the hours they were open. It felt like we were being constantly questioned or treated with suspicion.
Ironically, after the stay, the venue messaged and called multiple times to ask for details of someone they assumed was a wedding planner, suddenly friendly when they wanted something.
Iโm glad we only had to stay one night, as I couldnโt deal with that customer service for longer. Itโs a shame as the grounds are lovely.
I have a number of friends getting married at Froyle Park over the next year and looking for accommodation nearby, I wonโt be recommending. It definitely wasnโt a good experience as a groom but I was able to ignore most of it due to my lovely guests.
Kushal
2025๋
6์์ 1๋ฐ ์๋ฐํจ
