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"The staff were pleasant and helpful when we asked for extra tea bags. Bed comfortable, room warm and a guest controllable heater. "

"Room very modern. Excellent shower."

"I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the lady on reception and someone from the reservations team…. I can’t remember either of their names, did everything they could to help and even got me a refund on the room that I incorrectly booked and I can’t thank them enough. If you ever stay in Windsor, then make sure you stay here "

"Great room and facilities. Friendly staff and good breakfast!"

"Wonderful hotel! The Staff is very friendly and helpful, they make you feel at home and very Welcome. The lobby and lounge areas are super well design and the Gym is wonderful all good quality equipment! Internet works good as a digital nomad. Rooms are very spacious and bed is nice and big. And Super Important they are Pet friendly!! So I can stay with my little one no prob, they even give her treats and toys! Thanks for caring! My Top choice when Im in reading! Thanks you! @travelergirlanddoggy "

"Nice hotel, happy with our stay."

"A lovely stay in a great suite (The Bourne). Easy parking, lovely room and great breakfast. "

"Excellent staff"

"Room was excellent and the hotel and facilities were great "