숙박 시설 정면 - 저녁/밤

이비스 버짓 샤를루아 에어포트 여행 후기

1 out of 5
이비스 버짓 샤를루아 에어포트
33, Avenue Jean Mermoz, Fleurus

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 751개 이용 후기 중 158개" "
평점 8 - 좋아요. 751개 이용 후기 중 354개" "
평점 6 - 괜찮아요. 751개 이용 후기 중 149개" "
평점 4 - 별로예요. 751개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 751개 이용 후기 중 32개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Ivano

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

jody julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel disponible et arrangeant.chambre très propre rapport qualité prix top.
2024년 5월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 5월 7일
Chère Jody,Merci d'avoir pris le temps de rédiger ce commentaire sympathique.Votre satisfaction concernant la propreté de nos chambres et l'état de l'hôtel nous enchante. Nous sommes ravis que vous ayez trouvé le rapport qualité-prix à la hauteur de vos attentes. Il est gratifiant pour nous de savoir que nos services ont répondu à vos besoins. À l'ibis Budget Charleroi Aeroport, nous faisons de notre mieux pour offrir des prestations et des équipements qui contribuent à une expérience positive pour nos clients.Nous vous remercions également pour la reconnaissance de l'engagement de notre personnel, qui vise toujours l'excellence dans l'accueil et le service. Votre appréciation nous encourage à poursuivre nos efforts pour offrir une expérience mémorable à chacun de nos clients.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi.Bien à vous,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Paolo

연인과의 여행
Comodo per i voli al mattino presto
2024년 4월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 5월 7일
Gentile Paolo,La ringraziamo per il suo commento sul nostro hotel.Siamo lieti che abbia trovato comoda la posizione del nostro ibis Budget Charleroi Aeroport per i suoi spostamenti mattutini. Ci dispiace, tuttavia, se alcuni aspetti delle nostre sistemazioni non hanno incontrato appieno le sue aspettative.Per quanto riguarda i servizi in camera, ci impegniamo costantemente per offrire un comfort adeguato e funzionale. La nostra reception è disponibile 24 ore su 24 per assistere i nostri ospiti e rispondere ad eventuali esigenze durante il soggiorno.Ci auguriamo che gli altri servizi offerti, come la nostra posizione vantaggiosa vicino all'aeroporto e la nostra formula Speriamo di avere molto presto il piacere di ospitarla di nuovo al ibis Budget Charleroi Aeroport in futuro. Cordiali saluti,Christophe ARTELS, Hotel Manager

6/10 - 괜찮아요

Tommaso

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Price is top but rooms are very very tiny, it’s good but just for one night if you have to take a flight early in the morning (airport is a 25minutes by walk) food and drinks dispense e machines work only with coins or cash and no cards, there is a pizza-matic near the hotel’s gate and you can have an hot pizza in 4 minutes… the only way to eat something hot. Room wasn’t very clean
2024년 4월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 5월 7일
Dear Tommaso, Thank you for taking the time to review your stay.We are pleased to hear that you found our pricing competitive and our proximity to the airport convenient for your travel needs.However, we regret to hear that the room size did not meet your expectations and that the vending machines' payment options posed an inconvenience. We also apologize for any shortfall in room cleanliness; rest assured that daily housekeeping is a standard practice at our hotel. Concerning the room amenities, we are continuously reviewing guest feedback to enhance their experience, while abiding by the strict hygiene rules in Belgium.We are encouraged to know that you were satisfied with the overall condition of the hotel and the level of service provided by our team. Your positive comments are greatly appreciated and motivate us to maintain our high standards.We are looking forward to welcoming you again. All the best!Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Sandra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zweckmäßige Unterkunft sehr nah am Flughafen. Recht hellhörig.
2024년 4월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 4월 29일
Liebe Sandra,vielen Dank für Ihren Besuch und Ihr Feedback.Mit Wohlgefallen lesen wir, dass Sie mit Ihrem Aufenthalt in unserem Hotel ibis Budget Charleroi Aeroport und unserer Lage nur 200 m Fußweg vom Flughafen entfernt äußerst zufrieden waren. Jedoch möchten wir uns für die Unannehmlichkeiten bezüglich der Geräuschkulisse entschuldigen. In solchen Fällen können Sie sich immer gerne direkt an unser Rezeptionsteam wenden, damit unsere Mitarbeiter Ihnen dabei behilflich sein können, eine gute Lösung zu finden.Wir bedanken uns herzlich für Ihren Besuch und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit freundlichen Grüßen,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Anthony Marco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
to enter facility there is a fence that should be opened by reception before being able to get to the entrance: there is always a long wait before they open the fence!!
2024년 4월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 4월 24일
Dear Anthony, Thank you for taking the time to review your stay.We're delighted to learn that you found the room cleanliness, hotel condition, service, and amenities to our high standards. We regret any inconvenience experienced with the entrance gate and assure you that we strive to provide swift access while maintaining security protocols. The ibis Budget Charleroi Aeroport team thanks you for choosing us for your accommodation needs and looks forward to the opportunity to welcome you back.We are looking forward to welcoming you again. All the best!Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

François

2024년 4월에 1박 숙박함

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideal for what I needed. Cheap hotel next to the airport.
2024년 4월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 4월 13일
Dear Adam,Thank you for taking the time to share your feedback.We are delighted to hear that our proximity to the airport and our value for money met your travel needs. It is our top priority to provide a convenient stay for our guests, especially those catching flights from Charleroi Airport.We appreciate your recognition of the room cleanliness and the overall condition of our hotel. Our team works diligently to maintain high standards, so it's rewarding to know that these efforts are noticed.Your commendation of our service is greatly valued. We strive to offer attentive and helpful service to all our guests, ensuring a comfortable and enjoyable stay.We hope to welcome you back.Best wishes,Christophe ARTELS, Hotel Manager

6/10 - 괜찮아요

Gracia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Assez déçue
2024년 3월에 2박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 4월 7일
Chère Gracia,Merci pour votre commentaire.Nous sommes ravis de lire que vous avez apprécié la qualité de notre service et nous transmettrons vos compliments à notre équipe. Concernant vos remarques sur la propreté de la chambre et l'état de l'hôtel, nous sommes sincèrement désolés que votre expérience n'ait pas répondu à vos attentes. Nous attachons une grande importance à la propreté de nos établissements et à la satisfaction de nos clients. Soyez assurée que votre retour est pris très au sérieux et que nous mettrons tout en œuvre pour améliorer ces points.Nous espérons avoir l'opportunité de vous accueillir à nouveau afin de vous offrir une expérience améliorée.Nous serions enchantés de vous accueillir à nouveau,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Nadja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ich habe dieses Hotel ausgewählt, weil Preis und Lage hat mich überzeugt, und war hier zwei mal als zwischen Stopp beim Flug. Es ist bequem, nicht weit vom Flughafen entfernt,man kann Flughafen auch zu Fuß in 30 min erreichen. Im Hotel hat man alles nötigste. Für mich für eine Nacht war alles optimal.
2024년 3월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 4월 3일
Liebe Nadja,haben Sie vielen Dank für Ihre ausführliche und nette Bewertung unseres Hotels.Es erfüllt uns mit Freude zu hören, dass Sie die Nähe unseres Hotels zum Flughafen und unser Preis-Leistungs-Verhältnis schätzen. Wir verstehen, dass die Lage für Reisende, die einen Zwischenstopp einlegen, von größter Bedeutung ist und sind stolz darauf, diesen Komfort bieten zu können.Unsere Ausstattung ist darauf ausgerichtet, unseren Gästen alles Nötige für einen angenehmen Aufenthalt zu bieten, und wir freuen uns, dass wir Ihre Erwartungen für einen kurzen Aufenthalt erfüllen konnten. Wir bedauern, falls einige Aspekte nicht vollständig Ihren Vorstellungen entsprochen haben, aber es ist unser Ziel, kontinuierlich zu verbessern und den Bedürfnissen unserer Gäste gerecht zu werden.Wir hoffen, dass Sie uns bei Ihrem nächsten Flug erneut berücksichtigen und danken Ihnen für Ihre Wahl des ibis Budget Charleroi Aeroport.Mit freundlichen Grüßen,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

souchay

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 3월 25일
Chère Oucha,Merci pour votre charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Adrian-Florin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is closed to airport. Acces into property is not the best.
2024년 2월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 2월 21일
Dear Adrian,We appreciate the time you took to provide this feedback.We're delighted you appreciated the proximity of our hotel to the airport, ensuring a convenient stay for travelers like yourself. We also strive to maintain high standards of cleanliness, so we're pleased to see this reflected in your feedback. We regret to hear that you found the access to our property less than ideal. While we are close to the airport, we understand that the signage and pedestrian pathways may not have met your expectations. We always encourage our guests to contact the reception for guidance on locating the hotel from the airport.We hope to have the opportunity to welcome you back in the future.Best regards,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Louisa M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to and from airport for a fee.
2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 2월 5일
Dear Louisa, Thank you very much for the time you have taken to let us know your opinion about your stay at Hotel Ibis Budget Charleroi Aeroport.We are glad that your stay met your expectations.However, we are sorry that you did not find the taxi to and from the airport to be convenient for you and we have duly taken note of your remarks. Please rest assured that your comments regarding the shuttle have been duly noted and taken into consideration.The entire team hope that we have the pleasure of seeing you in the future. Best regards,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Francesco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo hotel
Otima notte, peccato la connessione con l'aeroporto
2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 2월 5일
Gentile Francesco,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia trovato la pulizia della stanza all'altezza delle sue aspettative e che la condizione generale dell'hotel sia stata di suo gradimento. Apprezziamo molto i suoi commenti positivi sul servizio e sul comfort della camera. Ci dispiace, tuttavia, che la connessione con l'aeroporto non sia stata del tutto soddisfacente. Il nostro hotel offre un servizio navetta a partire dalle 4 del mattino fino all'ultimo volo, e siamo sempre pronti ad assistere i nostri ospiti con il trasporto, anche se la disponibilità dei van è limitata e non possiamo garantirne la disponibilità in ogni momento.Cordiali saluti,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Ludovic

2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 2월 5일
Cher Ludovic,Merci pour ce retour positif.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Ce serait un plaisir de vous recevoir de nouveau.Bien à vous.Christophe ARTELS, Hotel Manager

4/10 - 별로예요

TABASAM MUBEEN

별로예요: 청결 상태, 객실의 편안함
Dissapointing
Not so good as services not available of any kind limited vending food only available in hotel No kettle hot water facilities of any kind would not use this hotel again.
2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 1월 28일
Dear Guest,Thank you for taking the time to share your feedback.We're sorry to hear that certain aspects of your stay did not meet your expectations. While it's true that we do not offer in-room kettles, we strive to provide a variety of amenities such as our breakfast service starting at 4.30 am, which includes a range of hot drinks. We understand the importance of having access to hot water and will take your feedback into consideration. We also offer a selection of prepared meals and a vending machine for snacks and beverages, aiming to cater to our guests' needs around the clock. Our team works diligently to ensure our rooms are clean and comfortable, and we regret if this was not reflected during your visit.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Sergei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was nice, very convenient to get from the airport for one night. The price worths it.
2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 1월 27일
Dear Sergei,Thank you for taking the time to share your feedback.We're delighted to hear that our proximity to the airport made your travel convenient and that you found the room to be clean and the overall condition of our hotel to your satisfaction. We appreciate your recognition of the value we offer. It’s also gratifying to know that our service met most of your expectations.While we note your rating on room amenities, we'd like to remind you that guests have access to a range of amenities, including our Sweet beds by Ibis, and can request items such as extra pillows and a hairdryer with a deposit. Our team strives to provide a comfortable stay, and we're always here to assist with any needs you may have during your visit.We hope that you will stay with us again many more times in the future. Best wishes,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Molto buono
personale gentilissimo (ci ha fornito posate e tovaglioli per la pizza presa al distributore), camera pulita, letto confortevole, buon wifi. Non abbiamo usufruito della colazione ma ci sono diversi distributori automatici. Offre navetta per l'aeroporto a 10 euro a camera.
2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 1월 27일
Gentile Elena,Grazie per aver averci fatto conoscere la sua opinione.Siamo lieti di sapere che ha trovato la camera pulita e il letto confortevole; la soddisfazione dei nostri ospiti è la nostra priorità e siamo felici che abbiate apprezzato questi aspetti. Inoltre, è un piacere leggere che il nostro wifi ha soddisfatto le sue aspettative, dato che ci impegniamo a fornire un servizio internet veloce e affidabile. Ci fa particolarmente piacere che abbia trovato il nostro personale gentilissimo; il team lavora con dedizione per offrire un servizio attento e personalizzato. Riguardo alla navetta aeroportuale, siamo contenti che abbia trovato comoda l'opzione da noi offerta per raggiungere l'aeroporto.Saremo lieti di poterla accogliere di nuovo presso il ibis Budget Charleroi Aeroport in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Aldo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nulla da dichiarare
2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 1월 23일
Gentile Aldo,La ringraziamo per il suo commento sul nostro hotel.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Ci farebbe davvero piacere poter avere un'altra occasione per ospitarla. Nell'attesa, le porgiamo i più cordiali saluti.Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Philippe

2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 1월 8일
Cher Philippe,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Miguel

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Not bad. Airport budget hotel. Friendly staff. Good breakfast. It's what you would expect when booking. Many thanks
2024년 1월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 2월 5일
Dear Miguel,Thank you very much for this kind review.We're thrilled to hear that you found our staff friendly and enjoyed our breakfast offerings. Our team takes great pride in providing clean accommodations and we're delighted that this was reflected during your stay. We acknowledge that while our hotel's condition met most of your expectations, there might be areas that we can improve upon. Rest assured, we are continually striving to enhance our guest experience.We look forward to seeing you again on your next visit.Best wishes,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

salha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
très bien
Très bien. Hôtel très propre . Matelas un peu dure dommage mais sinon tout était parfait merci
2023년 12월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2024년 1월 3일
Chère Salha,Merci pour la rédaction de votre commentaire.Nous sommes ravis de lire que vous avez trouvé notre hôtel très propre et que votre séjour a été globalement parfait. Nous apprécions vraiment vos compliments. Concernant la fermeté du matelas, nous sommes désolés si elle n'a pas été à la hauteur de vos attentes. Nos matelas Sweet Bed by Ibis sont conçus pour offrir un confort optimal, mais nous comprenons que les préférences en matière de literie peuvent varier d'une personne à l'autre.Nous espérons vous accueillir une nouvelle fois.Bien à vous,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Xavier

2023년 11월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 12월 28일
Cher Xavier,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Ce serait un plaisir de vous recevoir de nouveau,Christophe ARTELS, Hotel Manager

6/10 - 괜찮아요

Gilberto

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 12월 18일
Dear Gilberto,Thank you for taking the time to review your recent stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to welcoming you back again in the future. Best regards,Christophe ARTELS, Hotel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Lo justo para pasar un par de horas
La habitación es un cuadrado, lo justo para la tv y pasar por al lado. Fría con un radiador pequeño que se enchufa a la luz. Moqueta antigua y con aspecto descuidado. Sin duda es el peor ibis en el que he estado. Hotel en medio de la nada. No hay restaurantes ni nada en los alrededores. A 5 minutos en coche del aeropuerto pero no para ir caminando. Al menos te facilitan el servicio de taxi por 10€ por habitación.
2023년 12월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 12월 11일
Estimado huésped,Hemos recibido su reseña.Nos complace que haya encontrado conveniente la cercanía al aeropuerto y que el servicio de taxi ofrecido haya sido de ayuda para sus traslados. Lamentamos que la habitación no haya cumplido con sus expectativas en cuanto a tamaño y calefacción. Aunque todas nuestras habitaciones cuentan con un sistema de calefacción individual y suelen proporcionar una temperatura agradable, comprendemos que las preferencias pueden variar y tomaremos en cuenta su comentario. No disponemos de restaurantes a poca distancia a pie, aunque ofrecemos comidas preparadas y un servicio de transporte para mayor comodidad de nuestros huéspedes.Quedamos a su entera disposición. Un saludo cordial,

8/10 - 좋아요

Bartlomiej

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 11월 28일
Cher Bartlomiej,Merci de nous faire part de votre retour d’expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir très prochainement,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Jade

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and close to the airport
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 11월 20일
Dear Jade, Thank you so much for these kind comments about your stay.We're delighted to hear that our team's hospitality contributed positively to your stay and that the proximity to the airport was convenient for you. It's also wonderful to know that the cleanliness of your room and the overall condition of our hotel met your expectations, as we strive to maintain high standards for our guests. We appreciate your recognition of the amenities provided in your room and are glad they enhanced your visit.It would be a pleasure to welcome you back. Best wishes,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Giovanni Andrea

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 11월 20일
Cher Giovanni Andrea,Nous sommes heureux que votre séjour parmi nous et la propreté aient été très satisfaisants.Au plaisir de vous accueillir pour une autre expérience de qualité,Christophe ARTELS, Hotel Manager

4/10 - 별로예요

Ertugrul

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are very small. Breakfast Is almost none. Only if there is no other alternative.
2023년 11월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 11월 17일
Dear Ertugrul,Thank you for this review about your recent stay.Our hotel offers compact, efficiently designed rooms that are equipped with all the necessary amenities to ensure a comfortable stay. We also ensure that our room sizes are clearly communicated on all platforms to set the right expectations for our guests. Regarding breakfast, we offer a variety of options including bread, pastries, yoghurt, cereals, and more, starting from the early hours to accommodate our guests' travel schedules. We regret to hear that it did not meet your expectations, and we will take your feedback into consideration as we continuously work to improve our offerings.The whole team hope to have the pleasure of seeing you again. Best wishes,

8/10 - 좋아요

Martine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Proper kamers, basic ontbijt. Goed en niet ver van luchthaven. Goed hotel om te overnachten, voor vertrek luchthaven.
2023년 11월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 11월 13일
Beste Martine,Bedankt voor deze mooie beoordeling.We zijn blij te horen dat u tevreden was met de nette kamers en de nabijheid van de luchthaven. Ons hotel is inderdaad ideaal gelegen voor gasten die een overnachting nodig hebben voor hun vertrek vanaf de luchthaven.Wat betreft het ontbijt, we bieden een basisontbijt aan met verschillende soorten brood, gebak, yoghurt, ontbijtgranen, vleeswaren, kaas, fruit en warme dranken. We hopen dat u heeft genoten van de aangeboden opties en staan open voor suggesties om ons ontbijt verder te verbeteren.Een volgende keer staan we met plezier weer voor u klaar.Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Yannick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
Nickel. A 25 minutes à pied de l'aeroport. Propre et calme.
2023년 11월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 11월 6일
Cher Yannick,Nous sommes ravis de lire que vous avez apprécié la propreté et le calme de notre établissement. Il est vrai que notre hôtel est situé à une distance raisonnable de l'aéroport, ce qui permet de s'y rendre à pied en environ 25 minutes. Néanmoins, pour plus de confort, nous proposons également un service de navette en taxi pour faciliter les déplacements de nos clients.Ce serait un plaisir de vous recevoir de nouveau,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Jakub

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price this was a great find. I only stayed the night before an early flight and it was great. Staff was friendly during check in & check out. Bed was quite big and perfectly comfortable. Only downside was that if people were in the halls you heard them very clearly, but Ibis provides earplugs for the rooms so it works out.
2023년 10월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 11월 1일
Dear Jakub,Thank you for your review.We are delighted to hear that you found our staff friendly and the bed comfortable during your stay. Our team strives to provide a pleasant experience for all our guests.We apologize for any inconvenience caused by the noise from the hallways. While our hotel has good soundproofing from outside noise, we understand that interior soundproofing may not be perfect. We appreciate your understanding and thank you for mentioning the provided earplugs as a helpful solution.We hope to have the opportunity to welcome you back.With very best wishes,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Canto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buono per una notte
Mi serviva esclusivamente per una notte considerato il volo presto la mattina seguente. Ottimo il servizio navetta per l’aeroporto a 10 euro per tratta per chi non vuole farsi più di un km a piedi e considerato che il taxi costa 20 euro e spesso si rifiutano di portarti. Fornito di distributore automatico di cibo e bevande
2023년 10월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 10월 25일
Gentile Canto,Grazie per averci fatto conoscere la sua opinione.Siamo contenti che il servizio navetta sia stato utile per lei, specialmente considerando il volo presto al mattino. Offriamo questo servizio a 10 euro per tratta, come un'alternativa conveniente al taxi, che può costare 20 euro. Inoltre, siamo felici che abbia trovato utile il distributore automatico di cibo e bevande, disponibile 24/24 per i nostri ospiti.In attesa di poterla accogliere di nuovo presso il ibis Budget Charleroi Aeroport, le porgiamo i nostri cordiali saluti.Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Condiciones del edificio descuidado, le hace falta una renovada
2023년 10월에 2박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 10월 23일
Estimado Roberto,Gracias por tomarse el tiempo de escribir sobre su experiencia con nosotros.Nos complace saber que encontró la limpieza de la habitación y el servicio a su satisfacción. Agradecemos sus comentarios sobre las condiciones del edificio y nos gustaría informarle que nuestras habitaciones fueron renovadas en 2017. Siempre estamos trabajando en mejoras y actualizaciones para garantizar la comodidad de nuestros huéspedes.Lamentamos que no haya quedado completamente satisfecho con las comodidades de la habitación. Siempre estamos dispuestos a escuchar las sugerencias de nuestros huéspedes y agradecemos su opinión para seguir mejorando.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Christophe ARTELS, Hotel Manager

6/10 - 괜찮아요

Corinne

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 10월 23일
Chère Corinne,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Brent

출장 여행
좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 10월 18일
Dear Brent,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 10월 16일
Kjære Anne, Takk for at du valgte oss.Vi er glade for å høre at du satte pris på rensligheten på rommet, hotellets tilstand og komforten på rommet. Det er flott å vite at vårt engasjerte personale kunne levere en utmerket service under ditt opphold. Vi jobber kontinuerlig med å forbedre våre fasiliteter og tjenester for å sikre at våre gjester har en hyggelig opplevelse.Vi beklager eventuelle ulemper du måtte ha opplevd og vil ta dine tilbakemeldinger i betraktning for å forbedre oss ytterligere. Vennligst husk at vi tilbyr et utvalg av romtyper og utsikter som kan bidra til å forbedre ditt neste opphold hos oss.Vi ønsker deg velkommen tilbake ved en annen anledning. Med vennlig hilsen,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

daniel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Avant départ en avion, parfait
Séjour transitoire avant départ en avion. A pleinement rempli son office
2023년 10월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 10월 6일
Cher Daniel,Nous sommes ravis de lire que votre séjour avant votre départ en avion a été satisfaisant et que notre hôtel a pleinement rempli son rôle. Nous nous efforçons de fournir un service de qualité à nos clients et sommes heureux de constater que cela a été le cas pour vous.Nous espérons avoir l'occasion de vous accueillir à nouveau lors de vos futurs voyages.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Jean Antoine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bonne étape avant embarquement
Ras
2023년 9월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 9월 21일
Cher Jean,Nous vous remercions pour ce retour très positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

AINITZE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 9월 20일
Estimada huésped, Con gran alegría recibimos su excelente comentario tras su alojamiento en nuestras instalaciones.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

ABADOU

2023년 9월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 9월 18일
Cher Hôte,Merci pour cette évaluation très positive.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 9월 18일
Cher Jerome,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce fut une joie de vous recevoir et nous attendons avec plaisir votre prochaine visite,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Stav

2023년 8월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 9월 6일
Dear Stav,Thank you for sharing this positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Christophe ARTELS, Hotel Manager

6/10 - 괜찮아요

Emanuell

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 9월 1일
Dear Emanuel,Thank you for your kind review.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Christophe ARTELS, Hotel Manager

10/10 - 훌륭해요

Deborah

2023년 8월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 8월 31일
Gentile Deborah,Grazie per aver recensito il nostro hotel.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Speriamo di avere presto il piacere di ospitarla di nuovo presso il ibis Budget Charleroi Aeroport. Nel frattempo, le porgiamo i nostri cordiali saluti.Christophe ARTELS, Hotel Manager

2/10 - 너무 별로예요

Boubacar

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 8월 22일
Chère Bouba,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez apprécié la propreté de votre chambre et le confort qu'elle offrait. Cependant, nous regrettons que l'état général de l'hôtel n'ait pas été à la hauteur de vos attentes. Veuillez noter que nos chambres ont été rénovées en 2017 et nous nous efforçons de maintenir un niveau de qualité élevé pour nos clients.Nous vous remercions pour vos commentaires et nous espérons avoir l'occasion de vous accueillir à nouveau pour vous offrir une expérience encore meilleure.Nous espérons sincèrement que vous nous donnerez l'opportunité de regagner votre confiance par un séjour à la hauteur habituelle de nos prestations.Bien à vous,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

stephane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 8월 22일
Cher Stephane,Merci pour cet aimable commentaire sur notre établissement.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Als goed
2023년 8월에 1박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 8월 22일
Beste Jacob, Hartelijke dank voor deze enthousiaste beoordeling.Erg leuk te lezen dat u een fijne tijd heeft gehad en genoten heeft van het lekkere eten en de kamer.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Christophe ARTELS, Hotel Manager

8/10 - 좋아요

marika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 8월 22일
Gentile Marika,Grazie per aver recensito la nostra struttura.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Con la speranza di averla ancora come nostra gradita ospite, le porgiamo i più cordiali saluti.Christophe ARTELS, Hotel Manager

8/10 - 좋아요

Oluwatoyin

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Christophe ARTELS, Hotel Manager 님, 2023년 8월 7일
Dear Oluwatoyin, Thank you very much for the time you have taken to let us know your opinion about your stay at Hotel Ibis Budget Charleroi Aeroport.We are glad to hear that you appreciated the condition of our hotel, which has been recently renovated in 2017. However, we are sorry to learn that you found the room cleanliness and comfort to be below your expectations. We take pride in maintaining a high standard of cleanliness and comfort for our guests, and our housekeeping team cleans the rooms daily. We will address your concerns with our team to ensure that we continue to improve our services.We look forward to welcoming you back for another pleasant stay. Best wishes,Christophe ARTELS, Hotel Manager