4/10 - 별로예요
Timothy
2024년 6월 4일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
- 1st room I was given: cardkey didn't work, went back reception, was told to go back and someone will meet me back at the room. Went back and waited - with a cello on my back, computer bag and suitcase. Someone came with a metal master key - struggled to get in. Finally got in, staff member left. Had a quick inspection of the room - saw 4-5 drops of what appeared to be blood on the floor. No carpet in the room and no curtains. Instantly felt unsettled - why is there droplets of blood on the floor? Why is there no carpet - was it because of the blood? Why is there no curtains?
- Went back downstairs, with all my belongings. Lady at reception was very helpful and also concerned. She asked what was wrong while I was in line behind other guests and I decided not to announce it to everyone in the lobby. She quickly assigned another room for me. I later told her quietly what I saw in the first room.
Second room was nicer - had curtains and carpet - no blood stains. There was a large light brown stain on the boxspring cover. The desk, tables, nightstand surfaces didn't feel clean to the touch.
The fitness centre looked nice.
A lot of stains on the carpet throughout the hotel.
I really feel Radisson needs to make a dedicated effort to spruce up this hotel. It was my first stay and visit in Fort St. John and I will not be staying in this facility again.
Timothy
2024년 6월에 1박 숙박함