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SureStay Plus by Best Western Benbrook Fort Worth 여행 후기

2.5 out of 5
SureStay Plus by Best Western Benbrook Fort Worth
590 Winscott Rd, Benbrook, Fort Worth, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 232개 이용 후기 중 109개" "
평점 8 - 좋아요. 232개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 232개 이용 후기 중 28개" "
평점 4 - 별로예요. 232개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 232개 이용 후기 중 21개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to resturant, gas station.
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 22일
Dear Jim,It's great to hear that the location worked out well for you! Being close to restaurants and a gas station can definitely add convenience to your stay. Thanks for sharing your experience!

10/10 - 훌륭해요

Gayla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wasn’t a bad place at all. The only thing we were concerned about was not enough parking.
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 22일
Dear Gayla,I am glad you enjoyed you stay with us.

10/10 - 훌륭해요

grace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good stay. I like the fact that it was very quiet during week, and at nights. Comfortable bed. I will definitely stay again.
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 16일
Dear Grace,We're delighted to hear that you had a good stay and appreciated the quiet environment and comfortable bed. Thank you for choosing us, and we look forward to welcoming you back for another stay in the future!

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Camilla

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel absolutely gets an award for how clean and friendly the entire staff are! Couldn't have asked for a better stay. The beds and pillows are also GREAT!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I recently stayed at Surestay Plus by best western in Benbrook and had a fantastic experience. As a solo female traveler, safety is top priority to me, and I felt completely at ease throughout my stay. The cleanliness of the rooms was impeccable, and the attention to details was evident. The complimentary breakfast exceeded my expectations with its variety and quality. The professionalism of the staff during check-in was notable- they were efficient and courteous, making the process seamless. Upon entering my room, I was pleasantly surprised by the refreshing aroma, adding an extra touch to the already inviting atmosphere. I highly recommend Surestay Plus for its commitment to safety, cleanliness, and excellent service. A wonderful stay overall!
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Dan

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
During a recent business trip to benbrook, I needed to secure a last-minute 1-night stay. I scouted numerous nearby hotels, but their rates were unexpectedly high for a last-minute booking. Then, I stumble upon Surestay plus by best western- benbrook, and it was a game-changer. They offered the most reasonable rates in town. Upon arrival, I was pleasantly surprised by the high quality of the rooms and the overall hotel ambiance. The staff, in particular, stood out for their kindness and professionalism. My 1-day stay was exceptionally comfortable, and I must say, the slight premium in price was absolutely worth it. Surestay Plus by Best Western exceeded my expectations, and I wholeheartedly recommend it to fellow travelers.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Michael

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Carrie

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Nicole

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Xavier

2023년 12월에 2박 숙박함

8/10 - 좋아요

Amber

가족 여행
좋아요: 편의 시설/서비스
Nice hotel. My daughter loved it and loved being able to use the stairs if we wanted. Cracker Barrel was a short walk away
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Gonzalez

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Gloria A

2023년 11월에 1박 숙박함

8/10 - 좋아요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent for the price
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Drayan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s clean
2023년 10월에 1박 숙박함

8/10 - 좋아요

Monica

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Needs some cosmetic updaes but a good place.. breakfast not good at all for the price. Service was very good nice and friendly.
2023년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fair price for a fair stay
easy and quick check in, room key worked every time i used it. convenient parking and fridge in the room. clean towels and very comfy bed, my only complaint was we had to spend almost 10 minutes messing with the AC unit to get it to our liking because it was stuck on the heat setting at 75 degrees when we first checked in and didn’t switch to cool until we constantly turned it off and back on and pressed way too many buttons. the price for what i got was good and fair.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SureStay trip.
Thos was a really great place. It was a little noisy through the window, but everything else waa outstanding.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SureStay Benbrook, Ft. Worth recommended.
Overall, a nice place to stay. Good location. Not far from TCU Campus. Ez on/off to highway. Reasonably priced at $120/night. Parking is free and exceptionally well lighted. 2 hotels share the property, park in either side. Check-in woman was polite & friendly. Her computer slowed down the check-in process. Room was spacious and comfortable. Bathroom had a couple areas that could’ve been cleaned better. Although we did not partake, Free breakfast is available. We would stay here again.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

James 님, WESTMINSTER

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Troy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay here room was great and clean
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

David

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for 1 night of Travel
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Laura

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, friendly staff
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Joe A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoy our stay, comfortable, clean and everyone was nice!!
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Ronald

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointed
Upon checking in I found a silverfish in the toilet. The sheets didn’t appear to be fresh and clean as I discovered hair in the bedding. Breakfast was not up to what you normally would receive at a hotel that has free breakfast part of your stay.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Sandra

2023년 7월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checking was easy / room was clean and quiet
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Made it convenient to check in late
2023년 6월에 1박 숙박함

4/10 - 별로예요

Marie

가족 여행
별로예요: 숙박 시설 상태 및 시설
The first room had mold covering the curtains and you could smell it as soon as you walked in. The second room smelled like cigarette smoke. We were there for 5 nights and only had room service/bed/towels once. The pool was EMPTY. I do not recommend this property.
2023년 6월에 5박 숙박함
답변 제공: Sam 님, 2023년 6월 25일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Maria

2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Carmen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Loud and dirty
The facility was run down and dirty. The AC unit made an abrupt, terrible noise evertime it cycled on. It also took a long time for the front desk to show up to check us in.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 청결 상태
There was no breakfast as advertised.
답변 제공: Sam 님, 2023년 6월 25일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Ricardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place is nice. Problem I had the air conditioner was not turn on in room, it was unbearable heat. I had to leave room until it cool down
2023년 5월에 1박 숙박함
답변 제공: Sam 님, 2023년 6월 25일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Rowshonda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean and easy check in
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Holly

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

RICHARD

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and in a quiet neighborhood. Cracker Barrel near by, and a QT gas station. Clean rooms, helpful staff Great beds and big pillows, unlike most motels that give you a cheap, flat pillow
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Lauren

2023년 3월에 1박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

Carlos

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

MaKayla

8/10 - 좋아요

Bridget

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2 night stay
Check in staff was very friendly and helpful. We changed our reservation from 1 night to 2 nights with no issues. Room and beds was clean though slightly dated. TV did not work at all. Shower fixtures were loose and did not get hot. You had to make sure faucet was in the prefect spot for water to shut off and even then it dripped occasionally. Staff was very helpful in asking some noisy guests to quiet down. We didn't eat breakfast, though I read its just prepackaged cold items. Overall the price is a little high, but its quite and clean.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you
Had an amazing stay
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

James

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That staff was excellent and very nice, location was great with close proximity to the Stockyards

10/10 - 훌륭해요

Rosa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2022년 11월에 1박 숙박함

8/10 - 좋아요

Reginald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a nice clean room and the bed was comfort.
2022년 10월에 2박 숙박함

8/10 - 좋아요

James

좋아요: 직원 및 서비스
The room served it's purpose. We did one night stay so that we didn't have to travel overnight. The lobby was nice, clean and updated. The staff was friendly. The room was musty and didn't cool properly. The chair in the room had
2022년 10월에 1박 숙박함