로비

라 퀸타 인 & 스위트 바이 윈덤 포트 워스 시티 뷰 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 418개" "
평점 8 - 좋아요. 1004개 이용 후기 중 294개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 129개" "
평점 4 - 별로예요. 1004개 이용 후기 중 94개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 69개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Cynthia

연인과의 여행
별로예요: 청결 상태
I Had to wipe down bathroom doors and headboard. Walls and Carpets need to be cleaned.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Cynthia, We appreciate your feedback and will share it with our housekeeping team for further improvement. Our aim is always to provide a clean and comfortable environment for our guests.

8/10 - 좋아요

Russell

The door to my room would not lock all the time Needs some work.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Russell,Thank you for sharing your feedback with us. We appreciate your suggestions and will make sure to look into the matter promptly. Your thoughts are valuable in helping us improve our services for future guests.

8/10 - 좋아요

Richard 님, Sylmar

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice rooms except for the beds and lack of a box spring. Wi-Fi went out on day 2 of our 10 day stay. It was never restored nor was anyone working on it. Staff were nice and accommodating.
2024년 3월에 10박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Richard,We appreciate your feedback regarding our rooms and staff. We're glad to hear you found our staff accommodating. For any concerns about your stay, we recommend reaching out to our management directly for further assistance. Thank you for choosing our hotel, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Antinesha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Expedia lied about this place said they had a hot tub robes & much more was in disbelief that hotel was just as bad as a Motel 6 smh the price for the hotel & the actual hotel was a waste
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Antinesha, We apologize for any disappointment you experienced during your stay. Our amenities are accurately represented on our official website to manage expectations. We value all feedback and will share your comments with our team for future improvements. Thank you for sharing your thoughts with us.

8/10 - 좋아요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
need new mattress
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Ricardo, We appreciate your feedback regarding the mattress and have forwarded it to our management for review. Please do not hesitate to reach out to our team to discuss your experience further.

8/10 - 좋아요

Lamar

가족 여행
좋아요: 직원 및 서비스
Ok - clean - staff was great
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Lamar, We appreciate your feedback on the cleanliness and our staff's service. We strive to provide top-notch experiences for all our guests. If there's anything else you'd like to share or if you plan to visit again, feel free to reach out to us.

4/10 - 별로예요

Valentin

Location
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Valentin, Thank you for sharing your feedback on the location. We appreciate your input and will take it into consideration for future improvements. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly.

6/10 - 괜찮아요

Sabrina

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Sabrina, We appreciate you staying with us. If there is any specific feedback you would like to share with us about your experience, please reach out. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jose

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 6박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Jose,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 - 괜찮아요

sylvain 님, muel

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Dommage que le personnel ne soit pas du tout attentif (trop souvent sur son téléphone), l'hotel et la chambre sont grands mais la propreté de la chambre laisse à désirer. Du café est à disposition, enfin si vous avez de la chance...
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello sylvain, We value your feedback and apologize for any inconvenience you experienced. Your comments will be shared with the team to ensure a better guest experience in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

cara

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello cara,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was nice and friendly. The room was clean and quiet.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Eric,We are delighted to hear that you found our staff nice and friendly and that you enjoyed a clean and quiet room during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back soon for another pleasant experience.

10/10 - 훌륭해요

cara

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello cara,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back again soon!

8/10 - 좋아요

Glendi

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Glendi, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

audra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing fancy, but it was super clean, and the owner and his family were so kind
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello audra, We're pleased to hear that you appreciated our cleanliness and experienced kindness from the owner and his family during your stay. If you have any further feedback or suggestions, please feel free to reach out to us. Your comments are valuable as we strive to continuously improve our guests' experiences.

6/10 - 괜찮아요

Rosalind

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came for a youth football championship. The ONLY ISSUE we experienced was the room phone did not work.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Rosalind, We appreciate your feedback regarding the room phone issue during your stay. Our team will ensure all amenities are in top condition for future guests' convenience. Thank you for choosing our hotel for the championship event.

10/10 - 훌륭해요

Joey

연인과의 여행
Easy to get to!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Joey,We appreciate you sharing your feedback on the hotel's convenient location. If there's anything else we can assist you with, please don't hesitate to reach out to our management team.

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was very polite and always available. My room was very clean and everything was working. The bathrooms and a/c units in the rooms could use an upgrade. Also the elevators seem old in need of updates. The breakfast was not terribly impressive. Overall, its a good place to stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Sarah,Thank you for taking the time to share your detailed feedback with us. We appreciate your kind words about our staff and cleanliness. We continuously strive to improve our services and facilities based on guest comments. Your insights on the bathrooms, a/c units, elevators, and breakfast will be shared with the relevant teams for their review and consideration. We hope to welcome you back in the future for an even better experience.

8/10 - 좋아요

Kiran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Kiran,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon..

8/10 - 좋아요

Gregory

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay here. Room was very clean. Staff efficient and helpful. The downside was breakfast. The area was so messy (split food not cleaned up, some items empty and not replenished, dirty tables not cleaned / generally so bad we skipped the breakfast provide on two days and ate at a nearby IHOP.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Gregory,We are pleased to hear you enjoyed your stay with us and found our rooms clean with efficient and helpful staff. Thank you for your feedback on the breakfast area; we will share this with our team for improvements. We hope to welcome you back in the future for a better experience.

10/10 - 훌륭해요

Shawnda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Shawnda,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Helena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Helena,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Rian

좋아요: 직원 및 서비스
N/a
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Rian,We appreciate you sharing your feedback with us. We encourage you to reach out to our management team should you need assistance with your anything. Thank you for choosing to stay with us, we hope to welcome you back in the future.

10/10 - 훌륭해요

Amber

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Only thing made did not clean bathroom good or vacuum carpet dog hairs was all on carpet
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Amber,We appreciate your feedback regarding your recent stay. We recommend contacting our management team directly to address any concerns you have encountered during your visit. Our team is always eager to assist in ensuring a comfortable stay for all our guests.

8/10 - 좋아요

Raymond

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Raymond, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Ricardo,We're delighted to hear you had a pleasant stay with us! Please feel free to reach out to us directly with any feedback you might have, so we can continue to improve our services for future visits.

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Ricky,We are delighted to hear that you had a wonderful experience with us! We hope to welcome you back soon for another enjoyable stay.

8/10 - 좋아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s great for the price
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Ahmed,We're pleased you found our hotel to be a good value. We aim to provide a comfortable experience for all our guests. Feel free to share any further feedback with our management team for future improvements.

2/10 - 너무 별로예요

Selene

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
i liked how close it was to everything but i didn’t like that i heard dogs barking all night and people slamming doors and acting out. when i went to check in there was nobody at the front desk, i had to call multiple times to get some service. i would’ve left but i had already paid for my stay. the elevators are broken and the wifi never worked.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Selene, We apologize for any inconvenience you experienced during your stay with us. We value your feedback and will address these concerns with our team. Please reach out to our management team directly to discuss your stay further.

10/10 - 훌륭해요

Deanna 님, Granbury

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was clean and the bed was comfortable. The elevator closest to our room was out of order. Please add a second waffle maker to your breakfast to speed things along. Also, I waited 10 minutes for coffee at breakfast and never got it.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Deanna,We appreciate your feedback on the cleanliness and comfort of your room. We apologize for the inconvenience regarding the elevator and breakfast service. Your comments will be shared with the team for review. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Randy

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Randy,We are thrilled to hear that you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 - 훌륭해요

Tonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Tonnie,We are delighted to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back for another perfect stay.

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in and Checkout were seamless. There was alot to do in the area and everything was within walking distance.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Christian,We're delighted to hear you found our check-in and check-out process smooth. It's wonderful you enjoyed the convenient location with plenty of attractions nearby. Your positive feedback on the area is greatly appreciated.

8/10 - 좋아요

Patricia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here almost every month for work. The elevators NEVER work. And the ice machines dont either. Everything else ia great!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Patricia, We appreciate your loyalty and feedback on your recent stay. We are glad you enjoyed most aspects of your visit. Your comments about the elevators and ice machines have been noted, we will address these concerns with our team for improvements. Thank you for choosing our hotel and we look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Steve O

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Steve O,We're thrilled to hear you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another fantastic experience at our hotel.

4/10 - 별로예요

Alejandra D.

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There was a dog barking two nights and it was loud The carpet was dirty and sticky, I walked barefoot and my feet where black, it was disgusting. The bathroom had a dirty floor as well.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Alejandra D., We appreciate you taking the time to share your experience with us. We always strive to meet our guests' expectations and will address your feedback with our team to ensure future guests do not encounter similar issues. We apologize for any inconvenience caused during your stay.

2/10 - 너무 별로예요

ROSALBA

The rooms were very dirty and moldy… the room had a moldy smell. I think if cleaning staff would take time to clean in depth it would be ok.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello ROSALBA, We appreciate your feedback on your recent stay. We encourage guests to contact us directly during their stay so we can address any concerns promptly and ensure a comfortable experience. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Katherine

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Katherine,We are delighted to hear that you enjoyed your stay with us! If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 - 좋아요

Traci

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Traci, We appreciate you taking the time to review our hotel. Should you have any feedback to share from your recent stay, please do not hesitate to reach out to us so we can address any concerns. We hope to welcome you back in the future for an even better experience!

10/10 - 훌륭해요

Susan

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Susan,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

4/10 - 별로예요

Angellique

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was okay. Staff is terrible at this location. Needs new management ASAP. Very unprofessional The phone in my room doesn’t even work so if something was to happen we couldn’t call emergency. Was thinking about extending again but never again. I wouldn’t recommend this location
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Angellique,We appreciate your feedback and apologize for any inconvenience you experienced. Please know that your concerns will be addressed with the team for improvement. It is important to us that all aspects of our guests' stay meet expectations. Thank you for bringing these issues to our attention.

2/10 - 너무 별로예요

Elizabeth

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We had no cold water to shower and they gave us another room. I opened the door and someone was in the shower. Loading and unloading my clothes for another room was a lot and they told me I would get a discount and never did
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Elizabeth, I'm sorry to hear about the inconvenience you faced during your stay. Your feedback is truly valuable and I will ensure to share it with the concerned team for improvement. For any concerns regarding the promised discount, please reach out to our management for further assistance.

6/10 - 괜찮아요

Joe

출장 여행, 가족 여행
Hotel was old and toilet was not working in our room. Call the front desk and he just said they will provide us with a plunger. We have to unclog it ourself.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Joe, We appreciate your feedback regarding your recent stay. Our team strives to address maintenance issues promptly. Please accept our apologies for any inconvenience and know that we have shared your comments with the relevant departments for review and improvement.

8/10 - 좋아요

Lucia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Overall stay was fine. However, there were problems with the fire alarm going off.
답변 제공: Manager 님, 2024년 3월 12일
Hello Lucia, We are glad you had an overall fine stay. We apologize for any inconvenience caused by the fire alarm. Your comments will be shared with our team for improvement. Thank you for your valuable feedback.

6/10 - 괜찮아요

Charles

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A clean, noisy, needing repairs sort of place. Located in a shoping area. Staff was friendly and responsive.
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Charles, We appreciate your feedback on our friendly staff. For any noise or maintenance concerns, please reach out to our management for further assistance. Thank you for staying with us and we hope to welcome you back in the future.

6/10 - 괜찮아요

Starla

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Starla, We appreciate you choosing our hotel for your stay. If you have any concerns or suggestions about your experience, please feel free to contact us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

TIFFANY

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I would not stay here again. It smelled like everyone was smoking weed in their room. Property was run down and dated. Elevator was broke. They said they served breakfast from 7-10 but we went down on a Saturday morning around 9:30 and there was no food anywhere. Now the area around the hotel is nice. Alot of eateries in walking distance. Sams, Costco and Target very close as well as the highway. So if you don't mind weed smoke this may be the spot for you.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello TIFFANY, We're sorry to hear about your experience and thank you for your feedback. We appreciate that you found the surrounding area convenient. Your valuable comments will be shared with our team for their review. Please feel free to contact our management team directly for further assistance.

10/10 - 훌륭해요

Robin

가족 여행
Everything has been great and the guy who checked us in was truly amazing and extremely helpful
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Robin,We are delighted to hear that you had a pleasant check-in experience with our exceptional team member. Their dedication to providing excellent service is commendable. Your feedback is truly appreciated as we strive to create memorable stays for all our guests.

10/10 - 훌륭해요

Diana

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Diana,We're delighted to hear you had an excellent stay at our hotel! We look forward to welcoming you back soon for another fantastic experience.

2/10 - 너무 별로예요

Timothy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Changed our room beacuse our original room wouldnt lock. Then got told we couldnt change the charge without the manager. The manager seems to never be there and i tried calling multiple times throughout the weekend and week after. They wouldnt change the charge and lied to expedia once they did get ahold of them. My bank fixed the charge but do not stay at this hotel
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Timothy,Thank you for sharing your experience with us. We regret to hear about the inconveniences you faced and the difficulties encountered in resolving the matter. We recommend reaching out to the hotel's management directly for assistance with any billing concerns. Your feedback is appreciated as it helps us improve our services for future guests.