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레드 루프 인 포트 워스 사우스 여행 후기

2 out of 5
레드 루프 인 포트 워스 사우스
6600 South Fwy, Fort Worth, TX

이용 후기

6.0
평점 10 - 훌륭해요. 245개 이용 후기 중 66개" "
평점 8 - 좋아요. 245개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 245개 이용 후기 중 27개" "
평점 4 - 별로예요. 245개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 245개 이용 후기 중 74개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

6/10 - 괜찮아요

Jeanette

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very dirtty. Walls have sains it was a smoke free room and still smelled like cigarettes
2024년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 7일
Hello Jeanette,Thank you for taking a moment to complete a survey of our Red Roof Inn Forth Worth South. It is nice to see your 3/5 score of our property, however, we strive to provide guests with all the comforts of home, so I am disappointed to see your comments regarding the room being unclean, stains on the walls and an odor in the room. This is nowhere near the standard of service that we aim to provide here at Red Roof, as we hold our housekeeping staff to the highest standard. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all our guests.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Katiria

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 8일
Hello Katiria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT WORTH SOUTH and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Neriah

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It looked disgusting. I literally checked in looked at the rooms and bathroom and left . The sheets had several holes looked like from cigarette lighters, there was no shower curtain and it honestly just made me feel really unsafe .
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 8일
Dear Neriah,Thank you for taking the time to tell us about your experience at the RED ROOF INN FORT WORTH SOUTH. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as uncleanliness and feeling unsafe among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

8/10 - 좋아요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
room was small but it worked. good value for money
2023년 12월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 1월 3일
Dear Stephen,Thank you for taking the time to share your honest feedback regarding your experience at the Red Roof Inn Fort Worth South. I am glad to see that the value to price ratio met your expectations, prompting your 8/10 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding as the size of the room was not to your liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Don

2023년 12월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 1월 2일
Hello Don, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fort Worth South and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Rosa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Liked that it was nice and quiet. But didn’t like the fact that they didn’t have coffee to be able to make, in the rooms AND that their vending machines didn’t work for any midnight snacks!!
2023년 12월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 12일
Thank you for taking a moment to leave a review, Rosa. The staff and I at the Red Roof Inn Fort Worth South appreciate your 5/5 score following your stay. I am happy that your stay with us was nice and quiet. However, you stay that the lack of coffee, the vending machine situation and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 - 좋아요

Donn

2023년 10월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 10월 23일
Hello Donn,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT WORTH SOUTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Felipe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 10월 11일
Hello Felipe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT WORTH SOUTH and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Samuel C.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was the best i couldn't have asked for any better.. thanks redroof staff
2023년 8월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 8월 16일
Hi Samuel,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fort Worth South. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our service. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Larry

별로예요: 숙박 시설 상태 및 시설
Not good
There was no water pressure from the sink faucet, tv didn’t work and the room smelled of marijuana.
2023년 8월에 1박 숙박함
답변 제공: NIK 님, 2023년 8월 11일
Sorry for the inconivence you had to face and Thank you so much for letting us know and your feed back

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: nik 님, 2023년 7월 2일
Thank you so much we really appreciate your business and your feedback

10/10 - 훌륭해요

Charles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great owners and costumer service
2023년 6월에 1박 숙박함
답변 제공: NIK 님, 2023년 6월 17일
Thank you so much Charles And We really appreciate your business and your feedback and hope to see you again .

6/10 - 괜찮아요

Darijo

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: NIK 님, 2023년 6월 17일
Thank you so much Darijo And We really appreciate your business and your feedback and hope to see you again .

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Could use a deep cleaning ar least 2 times a month to get the hotel all the way up to standards! Could be alot better with a lil more effort!
2023년 6월에 2박 숙박함
답변 제공: NIK 님, 2023년 6월 4일
Thank you for bringing this issue to our attention .And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 4박 숙박함
답변 제공: NIK 님, 2023년 5월 7일
Thank you so much James And We really appreciate your business and your feedback and hope to see you again .

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mr. Mississippi stayed here
Friendly staff. Fair prices nice stay
2023년 4월에 3박 숙박함
답변 제공: NIK 님, 2023년 5월 5일
Thank you so much Sir And We really appreciate your business and your feedback and hope to see you again .

10/10 - 훌륭해요

Caron 님, San Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice staff. Room was clean.
2023년 4월에 2박 숙박함
답변 제공: NIK 님, 2023년 5월 3일
Thank you so much Caron and We really appreciate your business and your feedback and hope to see you soon .

2/10 - 너무 별로예요

Wyatt

별로예요: 청결 상태, 편의 시설/서비스
2023년 3월에 2박 숙박함
답변 제공: NIK 님, 2023년 4월 28일
Sorry for your inconvenience you had to face Wyatt .And Thank you so much we really appreciate your business .

4/10 - 별로예요

Jose

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Plaga de cucarachas no esta bien
2023년 4월에 3박 숙박함
답변 제공: NIK 님, 2023년 4월 7일
Thank you for bringing this issue to our attention Jose And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

2/10 - 너무 별로예요

Angel

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check out came at 11 and I stayed on the stairwell doing some computer work 45 minutes past and I went to the front to return my card and the lady then looked at me and told me to get out before she calls the cops. Lol I asked for a bathroom while trying to hand the key back, and she told me to get out the yelling at me, she followed me outside as I proceeded to leave as she stated and I was planning on anyways and she followed me antagonize me saying that she was going to call the cops on me when I initially I just was returning the key and was going to try to use the bathroom .. it was delay overtime between cleaning rooms and I had already purchased a room, but could not access till 3 PM. I went to go and get in my room and they denied me services as I did not do nothing at all wrong but try to return the door key and ask for a bathroom . I own a construction renovation company I can help fix there place up .. I can’t fix the roaches but I can do the rest
2023년 4월에 1박 숙박함
답변 제공: NIK 님, 2023년 4월 5일
I can understand your frustration Angel and Sorry for the inconvenience you had to face And please accept my sincere apologies .

2/10 - 너무 별로예요

Jamicia

2023년 3월에 1박 숙박함
답변 제공: NIK 님, 2023년 3월 20일
I can understand your frustration Jamicia and Sorry for the inconvenience you had to face And please accept my sincere apologies.

10/10 - 훌륭해요

Lyteka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Real nice place to stay
I love staying here, everyone is so nice and they make my children and I feel comfortable. I will always come and visit.
2023년 3월에 7박 숙박함
답변 제공: NIK 님, 2023년 3월 18일
Thank you so much Lyteka and We really appreciate your business and your feedback and hope to see you soon .

8/10 - 좋아요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had the best time. My butler and I were very pleased with our stay. Only problem was the coke machine didn't work and the bed was a little squeeky.
2023년 3월에 2박 숙박함
답변 제공: NIK 님, 2023년 3월 14일
Sorry for your inconvenience you had to face Natalie And Thank you so much we really appreciate your business .

4/10 - 별로예요

Claudia

가족 여행
별로예요: 청결 상태, 객실의 편안함
The restroom don’t work. We can use it
2023년 3월에 1박 숙박함
답변 제공: NIK 님, 2023년 3월 13일
Thank you for bringing this issue to our attention Claudia And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

2/10 - 너무 별로예요

Ginger

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude staff didn't want to correct issues with room.
2023년 3월에 1박 숙박함
답변 제공: NIK 님, 2023년 3월 9일
Sorry for your inconvenience you had to face Ginger And Thank you so much we really appreciate your business .

4/10 - 별로예요

Andrew

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sink didn't work
2023년 3월에 1박 숙박함
답변 제공: NIK 님, 2023년 3월 9일
Thank you for bringing this issue to our attention Andrew And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

6/10 - 괜찮아요

Ginger

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sat n my car cuz of rain & room was full of water clerk said I waited 2 long & reluctantly put me in a different room then key didn't work but after that it was good
2023년 3월에 1박 숙박함
답변 제공: NIK 님, 2023년 3월 3일
Thank you for bringing this issue to our attention Ginger And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

8/10 - 좋아요

Francine

출장 여행
좋아요: 직원 및 서비스
2023년 2월에 1박 숙박함
답변 제공: NIK 님, 2023년 2월 16일
Thank you so much Francine We really appreciate your business and your feedback .And hope to see you soon again.

4/10 - 별로예요

Roxanna

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 2월 14일
Hello Roxanna,Thank you for taking a moment to leave a review. Myself and the staff at theRED ROOF INN FORT WORTH SOUTH is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRediResponse Specialist

10/10 - 훌륭해요

Travis

2023년 2월에 1박 숙박함
답변 제공: NIK 님, 2023년 3월 6일
Thank you so much Travis We really appreciate your business and your feedback .And hope to see you soon again.

2/10 - 너무 별로예요

Linda

2023년 1월에 2박 숙박함
답변 제공: NIK 님, 2023년 3월 6일
Sorry for your inconvenience you had to face Linda And Thank you so much we really appreciate your business .

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice and helpful. Rooms were very nice and very clean! I would recommend the Redroof Inn to my friends and family. Very satisfied with our stay!!
답변 제공: NIK 님, 2023년 1월 20일
Thank you so much Cynthia We really appreciate your business and your feedback .And hope to see you soon again.

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was great!! The rooms were very clean. Would recommend this motel to friends and family!!
답변 제공: NIK 님, 2023년 1월 20일
Thank you so much Cynthia for your feedback and We really appreciate your business.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Not worth the price and asked for card for incidental like it's a high maintenance place and etc.. No water pressure in shower or sink. Toddler couldn't take bath due to shower won't cut off nearly no hot water
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Ivan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good for a Night but Nothing Else
The smallest hotel room I’ve ever seen. We had two doubles and there was barely 2 feet of space between the two beds with both beds being pressed to the walls (one on top of the AC). A lot of wear and tear around the room. Would not recommend to anyone traveling with children.
2022년 12월에 1박 숙박함
답변 제공: NIK 님, 2022년 12월 21일
Thank you for bringing this issue to our attention Ivan And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Water…?
Overall the room was alright but the toilet constantly sounded like it was filling and there was no water pressure so showers and even just washing hands and brushing teeth were ridiculous.
2022년 10월에 2박 숙박함
답변 제공: NIK 님, 2022년 10월 24일
Thank you for bringing the issue to our attention .And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

2/10 - 너무 별로예요

adelina

2022년 10월에 3박 숙박함

4/10 - 별로예요

Matthew

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
The bed was super uncomfortable. Air conditioner didn’t seem to work well either.
2022년 10월에 2박 숙박함
답변 제공: NIK 님, 2022년 10월 11일
Thank you for bringing this issue to our attention Matthew And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

8/10 - 좋아요

Doug

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

8/10 - 좋아요

Jessica

2022년 9월에 2박 숙박함
답변 제공: NIK 님, 2022년 10월 1일
Thank you so much Jessica We really appreciate your business and your feedback .And hope to see you soon again.

6/10 - 괜찮아요

HIEP

출장 여행
Ok
2022년 9월에 1박 숙박함
답변 제공: NIK 님, 2022년 9월 21일
Sorry for your inconvenience if you have it and Thank you so much we really appreciate your business .

10/10 - 훌륭해요

marren

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cool to stay
2022년 8월에 3박 숙박함
답변 제공: NIK 님, 2022년 9월 3일
Thank you so much Marren and We really appreciate your business and your feedback

6/10 - 괜찮아요

Brandy

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for is all that needs to be said!
2022년 8월에 1박 숙박함
답변 제공: NIK 님, 2022년 8월 18일
Thank you so much Brandy and We really appreciate your business and your feedback.

8/10 - 좋아요

Gary

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

JANET

2022년 8월에 1박 숙박함
답변 제공: NIK 님, 2022년 8월 17일
Thank you so much Janet and We really appreciate your business and your feedback and hope to see you soon .

4/10 - 별로예요

Adrian

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Trashy people hangout everywhere not a safe place
2022년 8월에 1박 숙박함
답변 제공: NIK 님, 2022년 8월 14일
Thank you for bringing this issue to our attention Adrian And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

2/10 - 너무 별로예요

Kalab

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Covers were still dirty, and stains everywhere
2022년 8월에 1박 숙박함
답변 제공: NIK 님, 2022년 8월 11일
Thank you for bringing this issue to our attention Kalab And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

2/10 - 너무 별로예요

Sierra

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was DISGUSTING. We went at 11am (my fiance our son and I) because we had a power outage. It took 30 minutes just to get a key, we walked straight into the room and went to sleep a few hours later I woke up feeling something biting me and I had bite marks all over the side of me that was laying on the bed I took the sheets off and put on some that I had in my trunk and then didn't feel anything I slept for a few more hours and then woke up again a few hour later it was about 6am I went to the restroom and there were like 8 roaches crawling around in there I stayed up till 7 watching roaches on the wall till my son woke up and we could get out of there, if I had more money I would have left when I woke up the 1st time but this was unexpected and it was to hot to stay home when the power was out.
2022년 7월에 1박 숙박함
답변 제공: NIK 님, 2022년 7월 16일
Thank you for bringing the issue to our attention Sierra and please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

2/10 - 너무 별로예요

Franscisco

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Double charge me for room an refused to give me refund !!!
2022년 6월에 1박 숙박함
답변 제공: NIK 님, 2022년 7월 1일
Thank you for bringing this issue to our attention Franscisco And please accept my sincere apologies. I can understand your frustration. And sorry for your inconvenience you had to face .

2/10 - 너무 별로예요

kurby

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함