외관

타운플레이스 스위트 바이 메리어트 포트 워스 다운타운 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 617개" "
평점 8 - 좋아요. 1000개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 70개" "
평점 4 - 별로예요. 1000개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 28개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Seunggu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Allie Giraldo 님, 2016년 5월 26일
Thank you so much for the 5 out of 5 stars!! Best Regards, Allie Giraldo General Manager

4/10 - 별로예요

Diane

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Noise from adjoining room was terrible; a complaint about the inhabitants was made. The carpet threshold was held together by old worn black tape. Breakfast food available was a joke.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Diane, Thank you for being our guest and for letting us know about your stay. Please accept our sincere apologies for not meeting your expectations and the difficulties you encountered due to noise from unruly guests staying in our hotel. We understand the importance of providing a peaceful environment for our guests and sincerely regret falling short in this regard. Additionally, We are sorry for the disappointment you had with our breakfast. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. We hope you will consider staying with us again.Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

Miranda

좋아요: 숙박 시설 상태 및 시설
Very clean, friendly staff
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Miranda, Thank you for taking the time to post your kind review of the TownePlace Suites Fort Worth Downtown. We are delighted to read that you had such a wonderful experience, from our clean and well-maintained hotel to your interactions with our cordial team. It was a pleasure to host you and, we hope to see you again soon. Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

Catherine

2024년 2월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Catherine, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to TownePlace Suites Fort Worth Downtown.Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

Alfonso

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints had a good stay
답변 제공: General Manager 님, 2024년 2월 23일
Dear Alfonso, Thank you for choosing TownePlace Suites by Marriott Fort Worth Downtown! We are delighted to hear that you had a good stay with us, and we appreciate your positive feedback. We look forward to the opportunity to welcome you back for another enjoyable experience in the future.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

LeWana

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Breakfast had something for everyone! Elevator malfunctioned and had to walk 4 flights but, it was fixed in the morning! They apologized for the inconvenience!
2024년 1월에 5박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Lewana, Thank you for being our guest at TownePlace Suites Fort Worth Downtown. We are pleased to know you had a nice stay and that our devoted associates helped to make your visit memorable. We are also happy you loved the breakfast we offer. However, we are sorry for the maintenance issues you encountered with the elevator, but we are glad our team resolved it to your satisfaction. We appreciate the review and look forward to having you as our guest again.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Marcus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the kitchen in the suite! Stayed for a week and it was very convenient.
2024년 1월에 5박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Marcus, We appreciate your wonderful review and are so glad that you were pleased with your accommodations. Our suites are designed to make you feel right at home, and guests often mention how great it is to have extra living space and a kitchen area. We make every effort to meet all of your in-room needs, whether you are traveling for business or pleasure, and we are glad that we exceeded your expectations. Thank you for staying at TownePlace Suites Fort Worth Downtown and taking the time to review our hotel. Please come back and visit again soon! Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

Fred

좋아요: 청결 상태
Everything was good
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Fred, Thank you for staying with us and also for the review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed your stay. We hope to see you again soon, and we wish you all the best with your travels. Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Charles

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice stay. Rooms were great, clean and comfortable, front desk staff was exceptionally friendly and helpful, good location being close to both downtown and the Stockyards and not far from AT&T Stadium. One of the most reasonably priced hotels in the area as well for the quality that it is. Would stay again.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Charles, Thank you for choosing TownePlace Suites Fort Worth Downtown and also for your review. We are glad you enjoyed our relaxing accommodations and the courteous service provided by our front desk associates. We also appreciate you mentioning our convenient location and that you found us to be of great value. We hope to welcome you again soon.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Dianne 님, Denton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super friendly. The room was clean and the bed very comfortable. I'm sure we will stay here again.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Dianne, Thank you for being our guest at TownePlace Suites Fort Worth Downtown. We are pleased you enjoyed our spotless accommodations and the courteous service provided by our associates. We appreciate the review and look forward to having you as our guest again.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Jose

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nice and clean. Only bad thing about room 430 was the A/C closet door didn’t shut and the filter was just standing up next to the unit. Other than that it was great
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 5일
Dear Jose, Thank you for sharing your feedback regarding your recent stay at TownePlace Suites Fort Worth Downtown. We are delighted to hear that you enjoyed our well-kept property. However, we sincerely apologize for the inconvenience you encountered with the air conditioning unit. We appreciate your bringing this to our attention, and please be assured that your comments will be addressed with our maintenance team to ensure an overall guest experience. Your understanding is deeply valued, and we look forward to welcoming you back the next time you are in the area.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear Theresa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Fort Worth Downtown; we hope to see you again soon. Happy Holidays and Happy New Year!Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

Edna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
This hotel has been very nice. Everything was clean and people were nice.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear Edna, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our refreshing accommodations and the service provided by our dedicated associates. We hope to see you again soon, and we wish you all the best with your travels. Happy Holidays and Happy New Year!Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Judy, Thank you for choosing TownePlace Suites Fort Worth Downtown and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Travel overnight
Convenient to downtown, clean and comfortable, a little dated but completely acceptable, very good breakfast, kitchenette for coffee and simple meals, will return Next time in Fort Worth.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Don, Thank you for choosing TownePlace Suites Fort Worth Downtown and also for your generous review. We are glad our location near downtown added to the enjoyment of your visit. We hope to welcome you again soon.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was helpful and very friendly. Beautifully maintained. We felt very welcomed. Breakfast was wonderful! From the smiles to the little treats left on our door, I must say I have never felt more welcome! We will always choose TownPlace when we are in Texas! Thank you again for a wonderful stay!
2023년 11월에 10박 숙박함
답변 제공: General Manager 님, 2023년 12월 1일
Dear Kim, Thank you for being our guest and for your wonderful review. We are pleased to know that your stay was more than perfect in every way. Our associates take great pride in providing exceptional service and creating a welcoming atmosphere, so it's wonderful to read that they made you feel so welcome during your visit. We are also glad that you enjoyed our delicious breakfast, well-maintained property, and exceptional service. Thank you again, and we look forward to hosting you back soon. Sincerely,Debbie Diaz

10/10 - 훌륭해요

Leon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 1일
Dear Leon, Thank you for choosing TownePlace Suites Fort Worth Downtown and also for your generous review. We are glad our location added to the enjoyment of your visit. We hope to welcome you again soon.Sincerely,Debbie Diaz

8/10 - 좋아요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was clean and well kept. Downfall is there was no cleaning service. You had to go to the front desk to get towels, coffee or whatever you might need that is usually kept stocked.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Dear Joel, Thank you for your candid review of TownePlace Suites Fort Worth Downtown. We hope you had an overall pleasant stay and we are glad you liked our well-maintained property. Having said that, we are disappointed to know that our lack of housekeeping service was a source of frustration during your visit. We will share your comments with the appropriate individuals as we are continually striving to improve our guest experience. Thank you once more for your patience, and we hope to accommodate you again in the future.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is made good by their employees. They were all very nice, courteous , and accommodating. My wife and I would stay here again.
2023년 11월에 5박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Dear Roger, Thank you for being our guest at TownePlace Suites Fort Worth Downtown, and for sharing your high rating. We are thrilled to learn you and your wife enjoyed your time with us and that you especially loved our intuitive associates. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure accommodating you, and we love knowing you plan to return; we look forward to it.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Bo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Dear Valued Guest, Thank you for choosing us and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at TownePlace Suites Fort Worth Downtown. We look forward to your return and wish you all the best with your future travels.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

MARK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Courtesy clean free parking and breakfast
2023년 11월에 1박 숙박함
답변 제공: Katina 님, 2023년 11월 19일
Good afternoon,thank you for taking a moment to let us know you enjoyed your stay.Thank You

10/10 - 훌륭해요

Brandy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property and will stay again. Breakfast was over the top and staff very friendly
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 16일
Dear Brandy, On behalf of all of us at TownePlace Suites Fort Worth Downtown, thank you for the generous review. We are pleased to read you liked our service and the breakfast we servec. Thank you for choosing us for your visit to Fort Worth, and we look forward to accommodating you again soon.Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Dear Jackie, Thank you for being our guest and for the nice review. We are glad to know that we met your expectations for a great stay at TownePlace Suites Fort Worth Downtown. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Debbie Diaz

8/10 - 좋아요

Heidi

2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 2일
Dear Heidi, Thank you for the high rating of your stay at TownePlace Suites Fort Worth Downtown. We are thrilled to know you were completely satisfied with your accommodations and our service! It was our pleasure hosting you, and we hope you will choose us again.Sincerely,Debbie Diaz

10/10 - 훌륭해요

Elias

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet, room was very comfortable. Would definitely stay there again and will recommend to others.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
Dear Elias, Thank you for choosing TownePlace Suites Fort Worth Downtown and sharing your feedback, We are delighted to hear that you enjoyed our immaculate accommodations. We appreciate your recommendation and look forward to welcoming you back for another pleasant visit.Sincerely,Debbie DiazGeneral Manager

2/10 - 너무 별로예요

Robert jessie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 14박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Mr. Jessie, Thank you for being our guest and for your candid rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Vincent, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at TownePlace Suites Fort Worth Downtown look forward to your next visit.Sincerely,Debbie DiazGeneral Manager

6/10 - 괜찮아요

Miranda

좋아요: 청결 상태, 직원 및 서비스
Parking wasn't available. Multiple vehicles parked in two spaces.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 22일
Dear Miranda, Thank you for your candid feedback. We apologize for any inconvenience you encountered during your stay. Your comments are duly noted, we will work to address this issue to ensure a smoother experience for our guests in the future. We hope to welcome you back in the future.Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

Kevin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent and place was very clean. Only issue i had was someone banging on the floor above me at all hours of the night.
2023년 10월에 5박 숙박함
답변 제공: Dear Kevin, Thank you for being our guest at Towne 님, 2023년 10월 21일
Dear Kevin, Thank you for being our guest at TownePlace Suites Fort Worth Downtown. We are pleased to know you had an excellent stay and that our well-kept property and our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. However, we sincerely apologize for the noise concerns you experienced and its impact on your overall comfort. While we know this cannot change your recent experience with us, please know that in the future, our front desk is available at any hour to help make you as satisfied as possible. We appreciate the review and look forward to welcoming you back again soon.Sincerely,Debbie DiazDear Kevin, Thank you for being our guest at TownePlace Suites Fort Worth Downtown. We are pleased to know you had an excellent stay and that our well-kept property and our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. However, we sincerely apologize for the noise concerns you experienced and its impact on your overall comfort. While we know this cannot change your recent experience with us, please know that in the future, our front desk is available at any hour to help make you as satisfied as possible. We appreciate the review and look forward to welcoming you back again soon.Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parking was a bit skimpy and a vagrant was having a fit in the parking lot because I wouldn’t give her any money but it was overall very nice
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 21일
Dear William, Thank you for the review of your stay with us. We are glad you enjoyed your visit. However, we regret the instance you outlined about our parking area. We will look into this right away. Thank you again for your patience, and we hope this will not deter you from choosing us again.Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

Mathias

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location, superb staff, great value
2023년 10월에 7박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Dear Mathias, Thank you for choosing TownePlace Suites Fort Worth Downtown and for your perfect rating. We are thrilled to know we exceeded your expectations and that you especially loved our courteous associates and convenient location. It was also a delight to read you found us to be of great value. Thank you again for your lovely feedback, and we look forward to welcoming you back for another exceptional experience.Sincerely,Debbie DiazGeneral Manager

6/10 - 괜찮아요

Denier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Hôtel pas trop loin du centre ville mais à côté d'une voie ferrée sur laquelle passe continuellement des trains de trois Kms de long... Ca dure longtemps ! Petit déjeuner très moyen. Accueil sympathique.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Denier, Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our convenient location and accommodating service to your liking. However, we regret any inconvenience caused by the proximity of the railway line. We understand the importance of a peaceful stay and apologize for any disturbance it may have caused. Your feedback regarding the breakfast is duly noted, and we will review our offerings for improvement. We value your insights, and we hope to have the opportunity to provide a more comfortable and enjoyable experience during your future stays.Sincerely,Debbie DiazGeneral Manager

4/10 - 별로예요

Judy

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Other than the naked man knocking on doors at 4:30AM it was great. The hotel did nothing for our inconvenience.
2023년 10월에 1박 숙박함
답변 제공: Katina 님, 2023년 10월 9일
Thank you for taking the time to let us know.as it was also a guest. We wish we could have more control over, but that is not always optional. But thank you for lodging with us.

10/10 - 훌륭해요

Jesse

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1st floor a little noise with car lights coming through window
2023년 9월에 1박 숙박함
답변 제공: Katina 님, 2023년 9월 29일
Thank you so much for taking your time out of your day to leave us such a great review. We hope to see you again.

10/10 - 훌륭해요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my first time in Texas, and I would say that the hotel was in a great area to the downtown Fort Worth area. Very cozy and great breakfast
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Dear Sean, Thank you for taking the time to review your stay at TownePlace Suites Fort Worth Downtown. We are happy that you had a great experience with us and that you particularly enjoyed our delicious breakfast. It was a pleasure hosting your visit, and we hope you are already planning another visit our way.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 28일
Dear Elizabeth, Thank you for staying at TownePlace Suites Fort Worth Downtown and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

kevin Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An overall good stay . The staff was pleasant and very helpful. We will be coming back.
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 28일
Dear Valued Guest, We are delighted you had a great stay and that our associates exceeded your expectations. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at TownePlace Suites Fort Worth Downtown.Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last minute trip, had great accommodations with a good selection of breakfast.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 28일
Dear Michelle, On behalf of all of us at TownePlace Suites Fort Worth Downtown, thank you for the generous review. We are pleased to know how much you enjoyed our comfortable accommodations and complimentary breakfast offerings. Thank you for choosing us for your visit to Fort Worth, and we look forward to hosting you again soon.Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

FERNANDO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with a great location, in a safe zone, near dowtown, restaurants, sundance, and attractions. Rooms were comfortable, have kitchen and clean. The staff was very nice and helpful. I will come back for sure.
2023년 8월에 16박 숙박함
답변 제공: General Manager 님, 2023년 8월 23일
Dear Fernando, Thank you for being our guest at TownePlace Suites Fort Worth Downtown and for the feedback. We are delighted to know we exceeded your expectations and appreciate you mentioning our ideal location, comfortable accommodations, and devoted associates. It was a pleasure having you here, and we look forward to welcoming you again.Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

perla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 16일
Dear Perla, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Fort Worth Downtown; we hope to see you again soon. Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Leon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 20일
Dear Leon, Thank you for rating your stay at TownePlace Suites Fort Worth Downtown. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nw
2023년 8월에 1박 숙박함
답변 제공: Katina 님, 2023년 8월 13일
Thank you so much for taking the time to let us know how your stay was . Please be safe on your future travels.

10/10 - 훌륭해요

Trudi 님, Dillon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is amazing and so is the daily breakfast. The servers for the breakfast are very professional. The room was cleaned every other day and they did a great job. The pool is amazing. I love the free parking. It is hard to find a spot to park if one comes in late, which is a problem. They are talking about charging for parking in the future and it may cause me to find another place as that was a consideration for staying there. Besides that, I have nothing but good to say about the hotel and the staff.
2023년 7월에 7박 숙박함
답변 제공: General Manager 님, 2023년 8월 10일
Dear Trudi, Thank you for sharing your kind review of TownePlace Suites Fort Worth Downtown. We are glad that you had an enjoyable stay. With that said, we have also taken note of your additional comments and will use them to improve our service going forward. We appreciate your business and look forward to seeing you again soon.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

tomoki

2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 28일
Dear Tomoki,Thank you for your fabulous rating and for letting us know your stay at TownePlace Suites by Marriott Fort Worth Downtown was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Debbie DiazGeneral Manager

6/10 - 괜찮아요

Nelson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The standup showers did not have the proper base and the water was flowing outside the curtain, It is not designed properly.
2023년 7월에 5박 숙박함
답변 제공: General Manager 님, 2023년 7월 28일
Dear Nelson,Thank you for taking the time to comment on your stay. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing these concerns regarding your bathroom to our attention. We look forward to hosting you again the next time you are in the area.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Martin Wayne 님, Louisville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were incredible kind. The hotel was very clean, and the pool was excellent. I would also say the breakfast each day was as good as we had had at a hotel while traveling.
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 26일
Dear Martin, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our hospitality and delicious breakfast. It is also nice to know the spotless accommodations and refreshing pool added to the comfort. We hope to see you again soon and wish you all the best with your travels. Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

DILIP

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t know there is extra charge at the facility $20/night, and we paid extra $80 for four nights. It was shocking. Expedia and hotel should put this kind of extra charge at facilities as alarm before customer completes payment online. Otherwise, it will be treated as cheating the customer.
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 31일
Dear Dilip, Thank you for taking the time to show us your concern. Your feedback and patience are much appreciated. We will share your message appropriately. Sincerely,Debbie Diaz,General Manager

10/10 - 훌륭해요

Marizabel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Debbie Diaz General Manager 님, 2023년 7월 20일
Dear Marizabel, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at TownePlace Suites Fort Worth Downtown, I invite you to come back and stay with us again whenever you are in the area!Sincerely,Debbie DiazGeneral Manager

8/10 - 좋아요

Mercedes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is ideal if you want to be close enough for the stockyards but far enough to be away from the hassle of busy streets! Breakfast was suppose to be included but didnt really offer much aside eggs and meat.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 15일
Dear Mercedes, Thank you for choosing TownePlace Suites Fort Worth Downtown and for your generous review. We are glad you liked our location near stockyards. We have also taken note of your feedback regarding our breakfast choices; we always appreciate hearing from our guests and learning what would enhance their visit. We hope to welcome you again soon.Sincerely,Debbie DiazGeneral Manager

10/10 - 훌륭해요

Pernille

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel nær centrum
Dejligt hotel. Fint værelse. Sovesofaen var ikke så komfortabel. Morgenmaden var rigtig fin, meget at vælge imellem. Lå tæt ved centrum, nemt at gå ind til fx Water Gardens rigtig god service ved tjeck-in.
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 8일
Dear Pernille, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our delicious breakfast and convenient location. We look forward to seeing you again soon and wish you all the best with your travels. Sincerely,Debbie DiazGeneral Manager