“We were asked for a deposit when we checked in. Alledgedly, it was to cover anything we broke. There was also an extensive list with prices for items in case we stole anything. (We didnt break or steal anything ) I've stayed in many, many hotels/motels and have never been asked for a deposit for those reasons. I know the owner is going to tell me all the reasons they do this but excuses are just that and are not a sign of good customer service. He needs to do better. The room was non smoking but...
“We were asked for a deposit when we checked in. Alledgedly, it was to cover anything we broke. There was also an extensive list with prices for items in case we stole anything. (We didnt break or steal anything ) I've stayed in many, many hotels/motels and have never been asked for a deposit for those reasons. I know the owner is going to tell me all the reasons they do this but excuses are just that and are not a sign of good customer service. He needs to do better. The room was non smoking but...
Debra