โWe arrived at 2am after a long drive and were quickly checked in and in our room within 15 minutes. The room was extremely clean and well stocked. The hotel was quiet and the free breakfast was delicious and coffee was available 24 hours and was always hot and delicious as well.
We were in Dallas for a concert at the American Airlines Center and traffic made exiting the hotel parking lot difficult at times, but that was the only drawback to our experience!! โ
โshuttle to and from airport and very friendly staff, I would stay here again. and as always free breakfast, full breakfast not a continental breakfast.โ
โI appreciate the Customer Service. I made a mistake booking my room thru a 3rd party ands itโs usually a huge hassle, thanks to Douglas for being extremely understanding. I slept like a baby once I finally laid to restโ
โI love the ZaZas Hotels, they put extra effort in the decorations!
I just have two comments:
The mattress needs to be changed, and
No coffee machine for my morning coffee?? Really? Oh yes, and they provided me with a 16 oz water bottle, the rest was for saleโฆ
But I would still go back!โ
โThe room was clean and luxury. Good location. Fine amenity.
Self parking fee is not included and expensive because hotel doesn't have designated parking lot. Only valet parking is available with additional cost.โ
