โWe absolutely loved our stay at CERVO. The view, the food, the quality of the room, the amazing staff, the wonderful spa, the list goes on and on.. Itโs a funny feeling because I want CERVO to be visited by everyone visiting Zermatt, but I also wish this very special place to be a secret!! ;) Anyhow, I would recommend this place with 10 out of 10 rating, itโs just AMAZING.
We had burgers delivered to our room on the first night and they were so delicious! โ
โSehr grosszรผgiges Appartement mit top ausgestatter Kรผche. Alles sehr sauber und gepflegt. Sehr freundliche und hilfsbereite Mitarbeitende. Lage mitten im Dorf ist super (Transfer mit Elektroauto zum Parkhaus auf Anfrage mรถglich). โ
โEverything in this place is perfect. Location, vibe, customer service, cleanliness
The staff is so kind. Dinner time is like going back to Grandma's house for holidays.
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โClean room, coffee, refrigerator.
Although no clear view of Matterhorn due to construction, receptionist and other guest workers were very good. Especially, breakfast was fantastic for private guests. โ
"Best place in Zermatt !!
Very close to train station, excellent breakfast.
Reasonable price.
But in order to see Mt. Matternhorn, you need to walk down for several minutes from hotel."
"โThere was a serious sewer smell in the hotel room. The smell came from an issue with the pipe connected to the sink inside the room. A towel had already been placed under the sink, indicating that the hotel was aware of the problem, but they didnโt offer a room change because there were no available double rooms.โ"
"no safe hotel. i lost my watch in the room during the breadkfast time and my wife lost cash 8000euro. no CCTV no explanin about theif. no resposible for lost it. i never evenr got experience like this hotel. manager was tessibel for responsible about lost it. "