8/10 - 좋아요
Kathy
가족 여행
2024년 4월 28일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Billy, the young man that checked us in, was absolutely amazing!!! He accomodated us in every possible way. When I booked with Expedia, when prompted about special needs, I specifically asked for a handicap accessible room with a roll away bed. We have three young teens, one of which has just finished nine months of chemo and had his lower left leg amputated This information was nit shared with Baymont! They don't have wheelchair accessability ramps, bathrooms nor roll-away beds. For the two night stay, the children had to take turns sleeping on the floor. I feel like Expedia should make this up to my family for the extreme inconvenience. Needless to say, my grandson couldnt take a shower either! My husband and I highly commend Billy for going the extra mile fir us!
Kathy
2024년 4월에 2박 숙박함