실내 수영장

스프링힐 스위트 바이 매리어트 게인스빌 헤이마켓 여행 후기

2.5 out of 5

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 259개 이용 후기 중 210개" "
평점 8 - 좋아요. 259개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 259개 이용 후기 중 8개" "
평점 4 - 별로예요. 259개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 259개 이용 후기 중 4개" "

9.6/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Idriss

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Short stay overnight to see a concert but the front desk at check in was super friendly and helpful. I wish I would have thought to get her name and include it in this review.
2024년 5월에 1박 숙박함
답변 제공: Tabitha 님, 2024년 5월 20일
Dear Sarah,Thank you so much for sharing your experience at SpringHill Suites Gainesville Haymarket. We appreciate the 5 out of 5 review of your stay and the kind comment about our front desk associate's friendliness and helpfulness. We hope to see you for the next concert!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Tabitha 님, 2024년 4월 29일
Dear Heather,Thank you for taking the time to share your feedback. We appreciate the 5 out of 5 rating of your stay at SpringHill Suites Gainesville Haymarket! We hope to see you the next time you travel to our area. Thank you, and take care!

8/10 - 좋아요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Tabitha 님, 2024년 4월 29일
Dear Kathy,Thank you for taking the time to share your review of your stay at SpringHill Suites Gainesville Haymarket! We appreciate your business and hope to see you the next time your travels bring you our way. Thank you, and take care!

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good
2024년 3월에 1박 숙박함
답변 제공: Tabitha 님, 2024년 3월 4일
Dear Josh,Thank you for taking the time to share your experience at SpringHill Suites Gainesville Haymarket! We appreciate the 5 out of 5 rating and are delighted you enjoyed your stay with us. We hope to see you the next time your travels bring you to our area. Thank you, and take care!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tabitha 님, 2024년 3월 4일
Dear Sarah,Thank you for the 5 out of 5 rating of your stay at SpringHill Suites Gainesville Haymarket. We are delighted that you enjoyed your stay, and hope to see you next time you travel to the area. Thank you, and take care!

10/10 - 훌륭해요

Robert 님, Knoxville

좋아요: 청결 상태, 직원 및 서비스
Excellent location and easy in/out access… May want to service the noisy heater
2024년 2월에 2박 숙박함
답변 제공: Tabitha 님, 2024년 3월 4일
Dear Robert,Thank you for sharing your experience at SpringHill Suites Gainesville Haymarket! We appreciate the 5 out of 5 rating of your stay. We hope to see you the next time your travels bring you to our area. Thank you, and take care!

6/10 - 괜찮아요

Aasim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Tabitha 님, 2024년 1월 3일
Dear Aasim,Thank you for taking the time to rate your stay with us. We always appreciate honest feedback as it allows us an opportunity to improve our services for our guests. I would love to hear more about your experience so that we can learn from it in an effort to improve. Thank you so much for your business, and we hope to see you the next time you are in the area. Take care!

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First timers - we’re fans.
First time at a SpringHill Suites, and we’re fans! Such cozy and comfortable stay. Thank you!
2023년 12월에 1박 숙박함
답변 제공: Tabitha 님, 2024년 1월 3일
Dear Martin,We are so pleased that you enjoyed your first time stay at a SpringHill Suites and are honored you chose our Gainesville Haymarket location! Thank you for the 10 out 10 review and sharing your experience. We hope to see you the next time you travel to the area. Thank you again, and take care!

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 12월 18일
Dear William,Thank you for the 5 out of 5 rating of your experience at SpringHill Suites Gainesville Haymarket! We are so glad you enjoyed your stay, and we hope to see you the next time your travels bring you to our area. Thank you, and take care!

10/10 - 훌륭해요

Walter

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: Tabitha 님, 2023년 12월 18일
Dear Walter,We genuinely appreciate your 5 out of 5 rating of your experience at SpringHill Suites Gainesville Haymarket! We are delighted that you enjoyed your stay. We hope to see you the next time you travel to the area. Thank you, and take care!

10/10 - 훌륭해요

KYLE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 12월 18일
Dear Kyle,Thank you for taking the time to review your stay at SpringHill Suites Gainesville Haymarket. We appreciate the 10 out of 10 rating of your visit, and we hope to see you the next time your travels bring you to the area. Thank you, and take care!

10/10 - 훌륭해요

Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel smelled good aa soon as you walked in. Room was very clean and cozy. The staff was welcoming and efficient. Very enjoyable stay!!
2023년 12월에 2박 숙박함
답변 제공: Tabitha 님, 2023년 12월 11일
Dear Ann,Thank you so much for taking the time to share your experience at SpringHill Suites Gainesville Haymarket! We are so happy that you enjoyed your stay! We hope to see you the next time you travel to our area. Thank you again, and take care!

10/10 - 훌륭해요

mechelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 12월 10일
Dear mechelle,We are delighted that you enjoyed your visit and appreciate your 10 out of 10 rating of your stay at SpringHill Suites Gainesville Haymarket! We hope to see you the next time your travels bring you to our area. Thank you, and take care!

10/10 - 훌륭해요

mechelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 12월 9일
Dear mechelle,Thank you for the 10 out of 10 rating of your stay with us at SpringHill Suites Gainesville Haymarket. We are delighted that you enjoyed your visit and we hope to see you the next time your travels bring you to our area. Thank you, and take care!

8/10 - 좋아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room wasn’t clean enough and the breakfast wasn’t good
2023년 11월에 4박 숙박함
답변 제공: Tabitha 님, 2023년 12월 9일
Dear Ahmed,Thank you for sharing your honest feedback regarding your recent stay with us. I am very sorry to hear that your room wasn't clean enough and that you did not enjoy the complimentary hot breakfast buffet. I will share your experience with our team to help us better improve our services for our guests. I do hope you will allow us another opportunity in the future to provide you with a positive and memorable stay. Thank you, and take care!

2/10 - 너무 별로예요

Pamela

2023년 11월에 3박 숙박함
답변 제공: Tabitha 님, 2023년 12월 18일
Dear Pamela,We are very sorry to hear that you were unhappy with your stay with us. Please feel free to contact the hotel directly to share your experience and concerns with us so that we may address them and allow us the opportunity to better improve our services. We look forward to hearing from you. Thank you, and take care!

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and convenient
2023년 11월에 5박 숙박함
답변 제공: Tabitha 님, 2023년 11월 23일
Dear Eric,Thank you for taking the time to share your experience! We appreciate the 5 out of 5 rating of your stay, and are delighted that you found our property to be clean and convenient. We hope that you will choose us again the next time you travel to our area. Thank you for your business, and take care!

8/10 - 좋아요

Ahmed

2023년 9월에 2박 숙박함
답변 제공: Tabitha 님, 2023년 10월 23일
Dear Ahmed,Thank you for the 4 out of 5 review! We love feedback so please let us know how we can improve to make your next stay a 5 out of 5 experience. Thank you so much for staying with us, and we hope to see you the next time you travel to our area. Take care!

10/10 - 훌륭해요

Jennifer M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff & very clean
2023년 9월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 10월 23일
Dear Jennifer M,Thank you so much for the kind words and the 5 out of 5 review of your stay with us at SpringHill Suites Gainesville Haymarket. We are delighted that you enjoyed your visit and hope to see you the next time you travel to our area. Thank you for your business and take care!

10/10 - 훌륭해요

Salina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
The room was great. Very spacious and clean! The front desk service was excellent and fast. The area was so convenient to all shopping and restaurants, ample parking and nice safe area. My only suggestion would be the Continental could use a little better variety. Less breads maybe just meats, eggs, potatoes. There were only two bfast sandwiches offered and sone ppl can’t eat bread. Overall though it was an excellent hotel.
2023년 8월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 10월 23일
Dear Salina,Thank you so much for taking the time to share your kind comments, and the thoughtful review of the complimentary breakfast buffet. We will certainly share your feedback with our team, and we appreciate the 10 out of 10 rating of your stay with us. We hope to see you the next time you are visiting the area. Thanks, and take care!

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 11월 1일
Dear Ashley,Thank you for the 5 out of 5 rating of your stay with us at SpringHill Suites Gainesville Haymarket! We are happy you enjoyed your visit, and we hope to see you the next time you travel to our area. Thank you for your business and take care!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 10월 23일
Dear Anonymous,Thank you for the 10 out of 10 review of your stay at SpringHill Suites Gainesville Haymarket! We hope to see you again the next time you travel to the area. Thank you for your business and take care!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 편의 시설/서비스
Very kind and helpful staff. Room was clean and very nice. Great breakfast!
2023년 8월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 10월 23일
Dear Jennifer,Thank you for the 5 out of 5 review of your stay at SpringHill Suites Gainesville Haymarket! We are delighted that you found your room to be clean and enjoyed the complimentary hot breakfast buffet. Thank you for the kind comments about our team, too! We hope to see you the next time you travel to our area. Take care!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Stephanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff was very friendly and helpful, our room was very nice, found out they even had complimentary toothbrushes and such available at the front desk after realizing we forgot to pack ours, overall great experience.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Called a day or two ahead for early checkin inquiry. Lisa at the front desk stayed on top of it for me and even called me that morning to let me know that my room was ready for my arrival. Top-notch service!
2023년 8월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 8월 10일
Dear Michael,We appreciate your taking the time to share your experience at SpringHill Suites Gainesville Haymarket. Thank you for the 5 out of 5 review and lovely comment regarding Lisa's stellar service! We appreciate positive feedback and I will certainly share your review with the team so we can celebrate Lisa's successful customer care story! Thank you, and we hope to see you the next time you travel to our area. Take care!

10/10 - 훌륭해요

Natasha 님, Mechanicsburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This was a great property! Only negative for me was the pool was closed for maintenance and i love an early morning swim.
2023년 8월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 8월 10일
Dear Natasha,Thank you so much for taking the time to share your experience at SpringHill Suites Gainesville Haymarket. We appreciate the 5 out of 5 rating! I am so sorry that the pool was unavailable for your early morning swim, but I do hope that the next time you are in the area, you will choose to stay with us again and get that morning swim in! Thank you, and take care!

10/10 - 훌륭해요

Nathalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed every minute of it.
2023년 8월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 8월 7일
Dear Nathalie,Thank you for sharing your experience at SpringHill Suites Gainesville Haymarket, and for the 5 out of 5 review! We are absolutely delighted that you enjoyed your stay with us, and we hope to see you the next time your travels bring you to the area. Take care!

8/10 - 좋아요

Megan R

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds and pillows were very comfortable!
2023년 8월에 2박 숙박함
답변 제공: Tabitha 님, 2023년 8월 7일
Dear Megan R,Thank you for taking the time to share your experience at SpringHill Suites Gainesville Haymarket! Our goal is to provide our guests with a clean, safe, and comfortable stay and I am delighted that you found the beds and pillows to be comfortable. Thank you for staying with us and we hope to see you the next time your travels bring you to the area!

8/10 - 좋아요

Licheng

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s pretty place to stay.
2023년 7월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 7월 24일
Dear Licheng,Thank you for taking the time to share your experience at SpringHill Suites Gainesville Haymarket! We appreciate your business, and we hope to see you the next time your travels bring you to the area. Thank you, and take care!

10/10 - 훌륭해요

Maya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice and clean
2023년 6월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 7월 13일
Dear Maya,Thank you for staying with us at SpringHill Suites Gainesville Haymarket and sharing your 5 out of 5 review! We are delighted that you enjoyed your visit, and we hope to see you the next time you travel to our area. Thank you, and take care!

10/10 - 훌륭해요

Robin Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything we needed and friendly people.
2023년 6월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 6월 26일
Dear Robin Jean,Thank you for taking the time to share your experience at SpringHill Suites Gainesville Haymarket. We appreciate the 5 out of 5 rating of your stay with us, and delighted that you found everything that you needed and friendly staff. Thank you for your business and we hope to see you again soon. Take care!

2/10 - 너무 별로예요

James

가족 여행
Did not check in , you set me up with the wrong date
2023년 6월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 6월 26일
Dear James,I am very sorry to hear of the discrepancy with your reservation dates and subsequent disappointment. My best suggestion is to always double check your booking dates and locations against your reservation confirmation, and to verify the information with the chosen hotel. I do hope you will give us another opportunity in the future to accommodate your stay. Thank you, and take care!

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 6월 8일
Dear Linda,Thank you for the 10 out of 10 review of your stay with us at SpringHill Suites Gainesville Haymarket! We are so happy you enjoyed your stay, and we hope to see you again the next time you travel to our area. Thank you and take care!

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, room looks like the picture. Friendly staff
2023년 5월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 6월 8일
Dear Patricia,Thank you so much for the 5 out of 5 review of your stay at SpringHill Suites Gainesville Haymarket! I am delighted that you enjoyed your stay with us. We hope to see you the next time your travels bring you to the area!

10/10 - 훌륭해요

Sheila

2023년 5월에 2박 숙박함
답변 제공: Tabitha 님, 2023년 6월 26일
Dear Sheila,Thank you for the 5 out of 5 review of your stay with us at SpringHill Suites Gainesville-Haymarket! We are delighted that you enjoyed your visit, and we hope to see you the next time you are in the area. Take care!

10/10 - 훌륭해요

Jesus

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 5월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 5월 29일
Dear Jesus,Thank you so much for taking the time to share your 5 out of 5 rated review of your stay at SpringHill Suites Gainesville Haymarket! We are delighted that you enjoyed your visit and we hope to see you the next time you are in the area. Thank you, and take care!

8/10 - 좋아요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, near to restaurants, shops.
2023년 5월에 3박 숙박함
답변 제공: Tabitha 님, 2023년 5월 16일
Dear Yolanda,Thank you for taking the time to share your experience at SpringHill Suites Gainesville Haymarket. I am so glad your enjoyed our convenient location to local restaurants and shopping. Thank you for your business and we hope to see you the next time you visit our area. Take care!

10/10 - 훌륭해요

Kimberly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very help. The place was clean and in walking distance to many restaurants and shopping.
2023년 4월에 4박 숙박함
답변 제공: Tabitha 님, 2023년 4월 18일
Dear Kimberly,Thank you for taking the time to share your experience at SpringHill Suites Gainesville Haymarket! We appreciate your 5 out of 5 rating, and are delighted that you found our team to be helpful, the hotel to be clean, and our convenient walking distance to restaurants and shops. I hope we will see you again the next time you are in the area. Thank you!

10/10 - 훌륭해요

Dorothy

2023년 4월에 2박 숙박함
답변 제공: Tabitha 님, 2023년 4월 11일
Dear Dorothy,Thank you for the 10 out of 10 rating of your stay at SpringHill Suites Gainesville Haymarket! We appreciate your taking the time to share your experience with us, and we hope to see you the next time you visit the area. Thank you for staying with us!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 4월 4일
Dear Anonymous,Thank you for the 10 out 10 review of your stay with us at SpringHill Suites Gainesville Haymarket! We are so delighted that you enjoyed your visit, and we hope to see you the next time you travel to our area. Thank you for your business and take care!

10/10 - 훌륭해요

Dee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was clean and room was spacious
2023년 2월에 1박 숙박함
답변 제공: Tabitha 님, 2023년 2월 28일
Dear Dee,Thank you for taking the time share our experience at SpringHill Suites Gainesville Haymarket! We appreciate the 10 out of 10 rating of your stay, and we are delighted that you found the hotel to be clean and the rooms spacious. We genuinely appreciate your business and hope that we will see you the next time you are in the area. Thank you, and take care!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, friendly, great location.
2023년 1월에 2박 숙박함
답변 제공: Tabitha 님, 2023년 1월 23일
Hi Susan! Thank you for the 5 out of 5 review rating! We're so happy that you enjoyed your stay with us at SpringHill Suites Gainesville Haymarket! Thank you for your business and we hope to see you again soon!

10/10 - 훌륭해요

Landry

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
답변 제공: Tabitha 님, 2022년 12월 30일
Dear Landry,Thank you for the 5 out of 5 rating of your stay with us at SpringHill Suites Gainesville Haymarket! We're proud of our staff and I am delighted to hear that they took great care of you. I will be sure to share your comment with the team. Thank you for staying with us, and we hope to see you the next time you are back in our area!

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: Tabitha 님, 2022년 12월 30일
Dear Adriana,Thank you for the 10 out of 10 rating of your experience at SpringHill Suites Gainesville Haymarket! We are delighted that you enjoyed your stay with us, and we look forward to your next visit.

10/10 - 훌륭해요

Alexander

6/10 - 괜찮아요

Timothy 님, New York

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Have stayed here several times, including over holidays before. This time my room was infested with ladybugs (killed 12 of them just in one 24 hr period) crawling up the walls or falling from the ceiling over my bed. The carpet under the window had a few more dead ones. The desk of my suite had some kind of dried crustiness smeared across it. When the heat would come on, the radiator would eventually start rattling really loudly. Both water glasses in the coffee nook were caked in some dirty brown film. On Thanksgiving day, the minimal maid service (just towels and trash) never showed up to my room.
2022년 11월에 3박 숙박함
답변 제공: Tabitha 님, 2022년 11월 29일
Dear Timothy,Thank you for taking the time to share your experience with us. Providing our guests with a fresh and clean atmosphere within our guest rooms and common areas is always a key priority for us, and I am so sorry to hear that this was not your experience. On behalf of the entire team at SpringHill Suites Gainesville Haymarket, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback you have provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you again for your valuable feedback and giving us the opportunity to review and better our services. Take care and we wish you all the best this holiday season!