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타운플레이스 스위트 바이 메리어트 게인즈빌 노스웨스트 여행 후기

3 out of 5
타운플레이스 스위트 바이 메리어트 게인즈빌 노스웨스트
7451 West Newberry Road, Gainesville, FL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 541개 이용 후기 중 272개" "
평점 8 - 좋아요. 541개 이용 후기 중 131개" "
평점 6 - 괜찮아요. 541개 이용 후기 중 55개" "
평점 4 - 별로예요. 541개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 541개 이용 후기 중 40개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sang jik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: Kandace Williams 님, 2018년 1월 30일
Thank you for your review!

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Narlin, Amanda excellent
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Lisa

Never went my father passed away and they would not refund me the money for the and I never went there and never will again
2024년 4월에 1박 숙박함
답변 제공: Owner 님, 2024년 5월 2일
Thank you for taking the time post about your experience, Lisa. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. Thank you.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 15일
James, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 - 별로예요

Jesus

좋아요: 청결 상태
별로예요: 직원 및 서비스
Breakfast was trash, Coffee was trash, limited lighting in parking lot. Staff needs to be retrained
2024년 2월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 5일
Thank you for taking the time to review us, Jesus. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is very spacious. Comfy beds. Staff is polite
2024년 2월에 1박 숙박함
답변 제공: Owner 님, 2024년 2월 12일
Michael, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Stewart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Owner 님, 2024년 1월 22일
Stewart, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Shauna

2024년 1월에 1박 숙박함
답변 제공: Owner 님, 2024년 2월 8일
Shauna, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice for gainsville
답변 제공: Owner 님, 2024년 1월 10일
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 - 훌륭해요

Ross

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable hotel
When we travel we like to have a room that has plenty of storage areas so we can unpack. This hotel had more than enough! It also had lights over each side of the king bed -- a small perk, perhaps, but for those of us who read in bed at night, a great perk! Plus, the staff was extremely friendly and attentive, and the free breakfast each morning was very good! We will definitely stay here again!
2023년 11월에 6박 숙박함
답변 제공: Owner 님, 2023년 12월 12일
Ross, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Yufan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s close to UF
답변 제공: Owner 님, 2024년 3월 14일
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 - 훌륭해요

Valery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Owner 님, 2023년 12월 11일
Valery, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 - 괜찮아요

Lindsey

2023년 11월에 2박 숙박함
답변 제공: Owner 님, 2023년 12월 22일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 - 훌륭해요

Patricia

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Owner 님, 2023년 11월 29일
Patricia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Randall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Owner 님, 2023년 11월 24일
Randall, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Owner 님, 2023년 11월 20일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 - 훌륭해요

Emelia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Owner 님, 2023년 11월 18일
Emelia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Gene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shower concern
We stayed in a handicap room & the biggest concern I had was the shower. It was for someone in a wheelchair & water was all over the floor as neither of us uses a wheel. I put most of the linens on the floor to soak up the water so we wouldn’t slip. The drains did not handle the volume of water well.
2023년 11월에 1박 숙박함
답변 제공: Owner 님, 2023년 11월 17일
Gene, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 - 훌륭해요

Cale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 11월에 1박 숙박함
답변 제공: Owner 님, 2023년 11월 15일
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 - 좋아요

Yvette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very short stay of one night and it served its purpose.
2023년 10월에 1박 숙박함
답변 제공: Owner 님, 2023년 11월 8일
Yvette, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Timothy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and friendly staff
2023년 10월에 3박 숙박함
답변 제공: Owner 님, 2023년 11월 3일
Timothy, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Owner 님, 2023년 10월 19일
Melinda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 - 좋아요

Ariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room style unavailability
We had reserved a king bed with sleeper room and received a two queen room without sleeper sofa. When I questioned this I was asked to check in the morning for availability for the following day. A bit disheartening that they did not take my name and room number to alert me of availability and left me to try and chase reserved-style room down. The room was otherwise fine and clean.
2023년 9월에 2박 숙박함
답변 제공: Owner 님, 2023년 9월 26일
Ariana, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 - 훌륭해요

sonja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean facility and great staff
2023년 9월에 1박 숙박함
답변 제공: Owner 님, 2023년 9월 25일
Sonja, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Owner 님, 2023년 9월 18일
Patricia, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 - 훌륭해요

DEXTER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 15일
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 - 좋아요

Sonia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Owner 님, 2023년 8월 30일
Sonia, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 8월에 5박 숙박함
답변 제공: Owner 님, 2023년 8월 30일
Linda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great pet friendly place to stay! Clean rooms with a lot of space…. Quiet as well
2023년 8월에 1박 숙박함
답변 제공: Owner 님, 2023년 8월 30일
Robert, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

olivier

2023년 8월에 1박 숙박함
답변 제공: Owner 님, 2023년 8월 28일
Olivier, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 - 좋아요

Ritesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location and spacious room. Limited breakfast items.
2023년 8월에 5박 숙박함
답변 제공: Owner 님, 2023년 8월 28일
Ritesh, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 - 괜찮아요

Narciso

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
good
2023년 8월에 1박 숙박함
답변 제공: Owner 님, 2023년 8월 23일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

2/10 - 너무 별로예요

Karen

2023년 8월에 2박 숙박함
답변 제공: Owner 님, 2023년 9월 4일
Thank you for taking the time to review us, Karen. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 - 훌륭해요

Lila

2023년 7월에 1박 숙박함
답변 제공: Owner 님, 2023년 8월 21일
Lila, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Maria Gabriela

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Owner 님, 2023년 8월 2일
Maria, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was just an overnight stay due to our ac not working. We are so grateful there was availability close in proximity to where we live. Thank you for the wonderful hospitality! 10/10 rating!!
2023년 7월에 1박 숙박함
답변 제공: Owner 님, 2023년 7월 28일
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

6/10 - 괜찮아요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I went to my room, the linens were all on the floor and one of the mattresses was flipped up on the floor as well. The front desk was quick to apologize and get us a new room when I explained the situation. The rooms are spacious and well appointed with a 2 burner cook top, dishwasher, dishes and glasses, and a good size fridge. I was impressed with how nicely they designed the room to accommodate guests. The front desk clerk also greeted guests by name as they entered the facility. I would stay here again.
2023년 7월에 1박 숙박함
답변 제공: Owner 님, 2023년 7월 5일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 - 훌륭해요

Nohelia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good for the length of my stay, but The shower curtain had a stain, and the breakfast was not good, which was another reason to select the hotel. I will say, the personnel was extremely nice.
2023년 6월에 1박 숙박함
답변 제공: Owner 님, 2023년 7월 5일
Nohelia, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

4/10 - 별로예요

Barbara

가족 여행
별로예요: 숙박 시설 상태 및 시설
Not impressed!
It's never comforting when they give your room to someone else when you are in that room! I'm glad I had the safety lock so that they did not walk in while I was changing. The sink in the bathroom was very slow to drain as well.
2023년 6월에 1박 숙박함
답변 제공: Owner 님, 2023년 6월 28일
Thank you for taking the time to review us, Barbara. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
i like kitchen but outdated furnitures and bed need to be replace. Sagging closet to bathroom
2023년 6월에 1박 숙박함
답변 제공: Owner 님, 2023년 6월 23일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 - 훌륭해요

Norma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffing was super friendly & everything was clean. Definitely would stay there again.
2023년 6월에 1박 숙박함
답변 제공: Owner 님, 2023년 6월 14일
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

2/10 - 너무 별로예요

Sudhir 님, Naperville

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Room not clean. No sheets for sofa bed. No toilet paper or doap
2023년 6월에 1박 숙박함
답변 제공: Owner 님, 2023년 6월 12일
Thank you for taking the time to review us, Sudhir. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 - 훌륭해요

Andrea 님, Coral Gables

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un lugar de muy fácil acceso, limpio y una atención increíble.
2023년 6월에 2박 숙박함
답변 제공: Owner 님, 2023년 6월 7일
Andrea, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Andrea 님, Coral Gables

좋아요: 청결 상태
2023년 5월에 1박 숙박함
답변 제공: Owner 님, 2023년 5월 29일
Andrea, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 - 별로예요

victor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
Super dirty, everything was dirty.
2023년 5월에 5박 숙박함
답변 제공: Owner 님, 2023년 5월 26일
Thank you for sharing feedback on your guestroom during your recent stay, Victor. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious with kitchen
friendly staff, spacious room, black out curtains, clean and safe feeling.
2023년 5월에 1박 숙박함
답변 제공: Owner 님, 2023년 5월 22일
Brenda, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 - 별로예요

Scott and Denise

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
MEH
We were in a room with two queen beds. One of the beds had brown spots in the fitted sheets. The room was neat. Although we asked the front desk to put fresh sheets on the next day, when we ran into housekeeping, they were unaware of it. However, housekeeping was very nice and cleaned up the room. Rooms are refreshed every other day. since housekeeping came in on day 2, they did not "refresh" the room until day 5. We had to ask for clean towels regularly. We went to breakfast 20 minutes before it was over. There was no hot breakfast. Oatmeal was never made. There was one plate. They had cereal and milk, but no spoons. when we asked the front desk, they said they were low on supplies. The room was not as pictured. It had a chair and foot stool. no desk. It had a kitchen table that was broken on the edge. No couch, no desk.
2023년 5월에 1박 숙박함
답변 제공: Owner 님, 2023년 5월 15일
Thank you for taking the time to share your feedback about your recent stay, Scott and Denise. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

4/10 - 별로예요

Stacey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Owner 님, 2023년 5월 15일
Thank you for taking the time to review us, Stacey. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

4/10 - 별로예요

Robert

2023년 5월에 1박 숙박함
답변 제공: Owner 님, 2023년 5월 9일
Thank you for taking the time to review us, Robert. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

6/10 - 괜찮아요

Holly

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Upon check in, their system was down. I understand it happens. Also a boil water notice on all doors. The hotel is in need if many repairs and it hasnt been kept up. The walls in our room had what looked like water drips or someone had thrown a beverage on the walls and window. I had to clean the windows, it was disgusting. Seemed to need alot of drywall repair all over the hotel. The hotel beside ours had the police at it at least 3x. People coming and going all day and night, slipping on and out of the shadows. And the parking was in that direction., so i felt concerned about my car. There was also a lady that had checked out of the hotel and was laying facedown on the concrete by the chairs in front of the hotel. All in all, not a pleasant stay and i dont recommend.
2023년 5월에 2박 숙박함
답변 제공: Owner 님, 2023년 5월 8일
Thank you for taking the time to share your feedback about your recent stay, Holly. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.