점심 식사 및 저녁 식사 제공

말드론 호텔 샌디 로드 골웨이 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 428개" "
평점 8 - 좋아요. 1006개 이용 후기 중 386개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 128개" "
평점 4 - 별로예요. 1006개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 27개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Daehoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
it's just 10 minutes from the Galway city center by taxi And receptionist was really kind. If I go there again, I'll book this hotel reallt nice hotel
2017년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Far from city center but very helpful stuff
need to work about 20min from city center. But around hotel has big shopping mall.that was so helpfull and stuff was so kind and helpful for trip.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic time at Hotel, very clean, nice atmosphere and great staff, so very helpful and easy going. If we were to visit Galway again, we will be using this hotel again
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Doliski 님, Yonkers

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you for making our stay so wonderful.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Eamonn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 3월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Thomas

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Jackie

출장 여행
I have stayed here a couple of times for work purposes. This time it was decidedly average. My room was tired and cold. Staff were ‘visible’ but were ‘disengaged’.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Salih Enes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ewan Plenderleith General Manager 님, 2024년 1월 10일
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Damian

2023년 12월에 1박 숙박함
답변 제공: Ewan Plenderleith General Manager 님, 2024년 1월 10일
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2023년 12월에 2박 숙박함
답변 제공: Ewan Plenderleith General Manager 님, 2024년 1월 10일
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

Marie

2023년 12월에 1박 숙박함
답변 제공: Ewan Plenderleith General Manager 님, 2024년 1월 10일
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Addiel

2023년 12월에 1박 숙박함
답변 제공: Ewan Plenderleith General Manager 님, 2024년 1월 10일
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Darlene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I recommend staying here
Every thing in this hotel was fabulous
2023년 12월에 1박 숙박함
답변 제공: Ewan Plenderleith General Manager 님, 2024년 1월 10일
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were simply fantastic here. Super helpful. Room was clean, tidy and well-appointed. I'd recommend this hotel to anyone needing to stay in Galway - it's close enough to the city centre to walk wherever you want to go, but otherwise there are an abundance of transportation options they have a free, easy-to-access parking deck for hotel guests.
2023년 12월에 1박 숙박함
답변 제공: Ewan Plenderleith General Manager 님, 2023년 12월 7일
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Daniela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay. Free parking, and you can walk 20 min downtown. Many shops and restaurants nearby.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ewan Plenderleith General Manager

8/10 - 좋아요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ewan Plenderleith 님, 2023년 11월 22일
Thank you for your great review of our hotel. We are glad to hear that you enjoyed your stay and we hope to welcome you back to Galway very soon.Sincerely,Ewan PlenderleithGeneral Manager

6/10 - 괜찮아요

Debbie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t waste your money on breakfast
The hotel itself is fine. Nice building and decor. Kept clean. Beds comfy, rooms roomy. However for our 3 night stay our room was not serviced. Breakfast a disaster. 3 mornings we had breakfast the one and only coffee machine was out of service several times during breakfast. Either no milk in it or it was self cleaning. People queuing up waiting on the staff member to sort it out. Clearly not a suitable machine for the level of use it gets. Only one service staff member each morning trying to keep food replenished and help guests with queries and fetching items not out in the buffet. Food itself was only mediocre, not enough to go round, constantly had to wait for fresh hot eggs, sausages, bacon etc. I would recommend room only. Evening meals had a nice selection and the 3 meals we had were tasty. Even though more than one server on for evenings, they were still under pressure as not enough of them on. Again nobody senior to help out. The service staff throughout the hotel are very young, teenagers at most. All were extremely friendly and helpful, but always over worked and nobody senior to direct them or help them. On our checkout we were told we owed €30 as we had not paid the full amount on check in (which was paid for by card and cash) The person who checked us in was struggling to figure out how to process the cash and card and clearly got her calculations wrong. The young friendly overworked serving & bar staff are the saving grace for this hotel
2023년 11월에 3박 숙박함
답변 제공: Emily 님, 2023년 11월 8일
Dear Debbie,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Emily

10/10 - 훌륭해요

Jamie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay here. The room was spacious, clean and appealing. Conveniently located near city centre and walkable!
2023년 10월에 1박 숙박함
답변 제공: Emily 님, 2023년 11월 1일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

4/10 - 별로예요

Loren

별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Emily 님, 2023년 11월 1일
Dear Guest,I would like to start by thanking you for the time spent on rating our property, I am sorry that your experience did not live up to your desired expectations. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Emily

10/10 - 훌륭해요

Neha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the hotel. Spacious and large rooms. Very clean. Excellent staff. Only downside is it is further from the city center than expected, but that is my fault for not noticing. It’s about a 25 min walk to the city center. A taxi is about 10-12 euros and easily available. Seemed safe enough to walk around after dark but preferred taxis.
답변 제공: Emily 님, 2023년 11월 1일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

6/10 - 괜찮아요

Hayley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Emily 님, 2023년 11월 1일
Dear Guest,Thank you for the rating of our hotel! We do hope that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

2/10 - 너무 별로예요

Sharon

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Won’t be staying again
I was allocated a room on the 4th floor. The lift didn’t work past the 3rd floor Room temp was uncomfortably hot Buzzing noise in room That never got fixed
2023년 10월에 2박 숙박함
답변 제공: Emily 님, 2023년 10월 24일
Dear Guest,Thank you for taking the time to share your feedback. Unfortunately only one of our elevators goes to the 4th floor which can be confusing so i am sorry to hear that it was not working during your stay. We will also look into why the air conditioning was not working. We do hope we could welcome you back to our hotel!Sincerely,Emily

10/10 - 훌륭해요

Alec

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great modern hotel to stay if visiting Galway
Rooms were large and very well appointed. Nice towels. Breakfast was great. Easy 15 minute walk into town center or inexpensive taxi ride. Free protected parking. Very friendly staff. Was able to check in early.
2023년 10월에 2박 숙박함
답변 제공: Emily 님, 2023년 10월 17일
Dear Alec,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was a both further away from centre than expected but, easy to access transport to centre . Staff very helpful.
2023년 10월에 2박 숙박함
답변 제공: Emily 님, 2023년 10월 17일
Dear Susan,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Caroline

Tres bien
2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 10월 17일
Dear Caroline,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Emily 님, 2023년 10월 9일
Dear Guest,Thank you for the rating of our hotel! We are hope that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

jane

2023년 10월에 1박 숙박함
답변 제공: Emily 님, 2023년 10월 9일
Dear Jane,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Polina 님, macedonia

2023년 10월에 2박 숙박함
답변 제공: Emily 님, 2023년 10월 26일
Dear Polina,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Modern Hotel
It was the perfect hotel for out one night stay in Galway. The hotel met our three criteria: car park, king size bed and an easy walk into town.
2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 10월 4일
Dear Jay,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Kathy

2023년 9월에 3박 숙박함
답변 제공: Emily 님, 2023년 10월 4일
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

John

2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 10월 2일
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Emily 님, 2023년 10월 2일
Dear Guest,Thank you for the rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Ashlyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spotlessly clean, spacious, comfortable room. The staff were very helpful and efficient. There are department stores, convinience stores, and fast food within 5 minutes of the hotel. The city centre is about a 15 minute walk away, but the path is fairly well-lit and busy.
2023년 9월에 3박 숙박함
답변 제공: Emily 님, 2023년 10월 4일
Dear Ashlyn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Sonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very professional and helpful. Loved that parking was included in price and secure underground. Rooms were so comfortable and spacious. Full breakfast, which was included, and supper in dining room were delicious. Shopping nearby. Very reasonably priced for what you get.
2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 9월 29일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay
We enjoyed our stay. The hotel is modern with free on site parking. Room was spacious and the bathroom was well equipped and roomy. Great bath tub for those who don't like showers. Large selection for breakfast. On site restaurant was good with a nice selection to choose from. We found the hotel a bit out of the way though and perhaps should have stayed closer to the Latin quarter. My one large complaint is that room was very badly lit. The main room was only lit by the two small bedside lamps, a small desk lamp and a standing lamp. We found if difficult to read and had to face the bedside lamps onto our reading material. Management, please install a central ceiling light so that the room is not so gloomy.
2023년 9월에 3박 숙박함
답변 제공: Emily 님, 2023년 9월 29일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Emily

10/10 - 훌륭해요

Marianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much to do in the immediate area
2023년 9월에 2박 숙박함
답변 제공: Emily 님, 2023년 9월 29일
Dear Guest,Thank you for the great rating of our hotel! We hope that you enjoyed your stay and hope to see you again very soon.SincerelyEmily

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Clean and about 30 mins walk from Galway attractions.
2023년 9월에 3박 숙박함
답변 제공: Emily 님, 2023년 9월 25일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

8/10 - 좋아요

Bill

2023년 9월에 2박 숙박함
답변 제공: Emily 님, 2023년 10월 17일
Dear Bill,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Solid Hotel Facilities and Staff.
2023년 9월에 4박 숙박함
답변 제공: Emily 님, 2023년 9월 19일
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

6/10 - 괜찮아요

Roger

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Items were covered in dust, sky lights and windows were filthy
2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 9월 19일
Dear Roger,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Emily

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great, as advertised
2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 9월 18일
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

8/10 - 좋아요

lauren

2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 9월 18일
Dear Lauren,Thank you for the rating of our hotel! We hope that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Derek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay
2023년 9월에 2박 숙박함
답변 제공: Emily 님, 2023년 9월 20일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Liam

2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 9월 18일
Dear Liam,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스
Would definitely recommend this Hotel
2023년 9월에 2박 숙박함
답변 제공: Emily 님, 2023년 9월 12일
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

10/10 - 훌륭해요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Emily 님, 2023년 9월 12일
Dear Carl,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

6/10 - 괜찮아요

Susanne

단체 여행
좋아요: 청결 상태
Hotel is quite a ways away from Galway sights.
2023년 8월에 2박 숙박함
답변 제공: Emily 님, 2023년 9월 11일
Dear Susanne,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Emily

10/10 - 훌륭해요

vikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Id stay again
Excellent stay. Easy check in, super comfortable room with ample space, very clean, great breakfast and onsite parking garage that was free.
2023년 9월에 3박 숙박함
답변 제공: Emily 님, 2023년 9월 7일
Dear Vikki,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily

8/10 - 좋아요

Kitty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Exactly as shown in photos. Helpful staff. Conveniently located, a 20 minute walk to the Latin Quarter or a quick drive over. Their hot buffet breakfast is worth it and served inside their nice restaurant. We will definitely stay here again!
2023년 9월에 1박 숙박함
답변 제공: Emily 님, 2023년 9월 7일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emily