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테라스 레이크스 리조트 여행 후기

2.5 out of 5
테라스 레이크스 리조트
101 Holiday Drive, Garden Valley, ID

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 201개 이용 후기 중 73개" "
평점 8 - 좋아요. 201개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 201개 이용 후기 중 27개" "
평점 4 - 별로예요. 201개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 201개 이용 후기 중 8개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

Peggy 님, Camano island

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Garden Valley is beautiful and wildlife is abundant. Rooms are clean and quiet; we never heard our neighbors. Motel room had comfortable bed, but room was SO tiny it held only a bar for hanging clothes and 2 tiny bedside tables, 1 which was taken up with a coffee maker. No refrig or microwave. No chairs; just the bed for sitting. The geothermal-heated pool and adjacent dining areas were very nice, and easily accessed by walking. Few vegan/vegetarian options; this is southern Idaho after all. ;) Office hours are limited, so although we were able to access our room key in the restaurant, we were unable to ever catch up with anyone specifically to fix our remote/TV (did not work) or coffee maker (did not work well). FYI: NO INTERNET in these rooms! And phone service coverage is spotty throughout Garden Valley. Overall, it was an okay place to sleep but we will not stay again on our next trip.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Jay

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time!
2024년 3월에 2박 숙박함
답변 제공: Judi 님, 2024년 4월 3일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice relaxing atmosphere. Restaurant was quiet and very reasonable. Food was good!
2024년 3월에 1박 숙박함
답변 제공: Judi 님, 2024년 3월 8일
Thank you for your review. We hope to see you again soon.

8/10 - 좋아요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Judi 님, 2024년 3월 8일
Thank you for your review. We hope to see you again soon.

8/10 - 좋아요

Sonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Judi 님, 2024년 3월 8일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Donnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Cozy little cabin
2024년 1월에 3박 숙박함
답변 제공: Judi 님, 2024년 2월 3일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to have a weekend get-a-way. But you don't want to go, because I really wanted it to be my best kept secret, but I cannot lie....It is an awesome place!
2023년 12월에 1박 숙박함
답변 제공: Judi 님, 2024년 2월 3일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service
Weather was amazing
2023년 12월에 1박 숙박함
답변 제공: Judi 님, 2024년 2월 3일
Thank you for your review. We hope to see you again soon.

8/10 - 좋아요

Kala 님, Meridian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only complaint is that I had drinks on the porch since it was cold enough and someone stole them. I've stayed at the motel so many times and never felt unsafe until then.
2023년 11월에 2박 숙박함
답변 제공: Judi 님, 2023년 12월 3일
Thank you for your review. We're sorry that happened to you. We hope you come again.

10/10 - 훌륭해요

William

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place ❤️
2023년 10월에 1박 숙박함
답변 제공: Judi 님, 2023년 11월 3일
Thank you for your review. We hope you will come and visit us again soon.

8/10 - 좋아요

Gregory

2023년 10월에 3박 숙박함
답변 제공: Judi 님, 2023년 12월 3일
Thank you for your review. We hope you come again.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food and very quiet.
2023년 10월에 1박 숙박함
답변 제공: Judi 님, 2023년 11월 3일
Thank you for your review. We hope you will come and visit us again soon.

2/10 - 너무 별로예요

Natalie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Honestly one of the worst experience. When we arrived at 3:05 PM, there was no one at the front desk to check us in. The man at the front area told us to come back in an hour without much professionalism or acknowledgment of our inconvenience. After a flight and an hour's drive, it was not the warm welcome we expected. Once we finally got into our room, we realized there was no data, WiFi, or phone service. This left us feeling quite unsafe, as we had no way to contact anyone if needed. The water in the bathroom came out brown. The shower drain was also clogged, making for an unpleasant showering experience. The bedding looked old and unwashed, so we had to put shirts over our pillowcases. The coffee pot was filthy, and the walls were so thin that we could hear everything happening in the neighboring rooms. To top it all off, the same man couldn't be bothered to heat up a pastry for us because he claimed the "kitchen was closed." Literally couldn’t microwave a pastry for guests that are there for 3 days. In summary, our experience at this hotel left much to be desired, and we wouldn't recommend it to others. If you have to, bring a blanket or a sheet to separate yourself from the bedding, socks or sandals for the floor, expect to sponge bath and not wash your hair if you’re a female, maybe bring walk-in talkies if you have someone with you for communication, and buy cold coffee drinks or be prepared to wait for their kitchen to open at 8am.
답변 제공: Judi 님, 2023년 11월 3일
We're sorry your experience wasn't what you would have hoped for. We hope you will try us again in the future.

10/10 - 훌륭해요

brooke

2023년 9월에 1박 숙박함
답변 제공: Judi 님, 2023년 11월 3일
Thank you for your review. We hope you will come and visit us again soon.

6/10 - 괜찮아요

Wayne

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The property was clean, the pool was relaxing but the service there was poor. When trying to check in at 3 pm there was no one in the office. Then another personal tried to check us in but couldn't. Said the person who could would be there shortly. Finally she showed up. Turns out I she was golfing.
답변 제공: Judi 님, 2023년 9월 11일
Thank you for your review. We apologize for your inconvenience. She was with the golf pro, but was not golfing. We hope that you will come visit us again

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is an older place with not many amenities, it is not a bad thing.
2023년 8월에 1박 숙박함
답변 제공: Judi 님, 2023년 9월 11일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly, room was clean and comfortable. Very economical...I highly recommend anyone traveling through looking for inexpensive lodging to stay here. Excellent value!
답변 제공: Judi 님, 2023년 9월 3일
Thank you for your review. We hope you come visit us again soon.

6/10 - 괜찮아요

Cathy

가족 여행
좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Judi 님, 2023년 9월 3일
Thank you for your review. We hope you come visit us again soon.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Compact cabin, but well organized with nice bathroom.
2023년 8월에 1박 숙박함
답변 제공: Judi 님, 2023년 9월 3일
Thank you for your review. We hope you come visit us again soon.

10/10 - 훌륭해요

Lona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an older property but has been well maintained. The main room and bathroom were smaller but the rooms were super clean. The staff was helpful. The restaurant on the property had great food I recommend their hash browns as the were crispy not soggy like I’ve had in other restaurants. If we are spending a night again in the Garden Valley, ID area we will check them first for a reservation.
2023년 8월에 1박 숙박함
답변 제공: Judi 님, 2023년 9월 3일
Thank you for your review. We hope you come visit us again soon.

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for a stay
Quick and easy check in to a really sweet cabin in the trees. The cabin was spotless and comfortable. We had a nice time meeting the locals in the bar. Everything about our stay was relaxing and enjoyable. We did not get in the pool this visit but we plan to next time.
2023년 8월에 1박 숙박함
답변 제공: Judi 님, 2023년 9월 3일
Thank you for your review. We hope you come visit us again soon.

2/10 - 너무 별로예요

Choon Ja

2023년 8월에 1박 숙박함
답변 제공: Judi 님, 2023년 9월 3일
Thank you for your review. We hope you come visit us again soon.

8/10 - 좋아요

Edward

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Judi 님, 2023년 8월 3일
Thank you for your review. We hope you come visit us again soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Judi 님, 2023년 8월 3일
Thank you for your review. We hope you come visit us again soon.

8/10 - 좋아요

Sheila

2023년 7월에 3박 숙박함
답변 제공: Judi 님, 2023년 8월 3일
Thank you for your review. We hope you come visit us again soon.

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Loved the property and people. Room was small but clean and adequate. Property is so beautiful. We will be back!
2023년 7월에 1박 숙박함
답변 제공: Judi 님, 2023년 8월 3일
Thank you for your review. We hope you come visit us again soon.

8/10 - 좋아요

shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not big. Not fancy but it did what I needed and more. Pool is a nice touch. WIF or cell service would have been nice but I lived without it
2023년 6월에 2박 숙박함
답변 제공: Judi 님, 2023년 7월 3일
Thank you for your review. We hope you come see us again soon.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The warm water pool and the tennis and the basketball and the Sunday art fair - all great.
2023년 6월에 1박 숙박함
답변 제공: Judi 님, 2023년 7월 3일
Thank you for your review. We hope you come see us again soon.

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved this place!
Room was small but enjoyable, Staff was friendly and helpful.
2023년 6월에 1박 숙박함
답변 제공: Judi 님, 2023년 7월 3일
Thank you for your review. We hope you come see us again soon.

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Judi 님, 2023년 6월 20일
Thank you for your review. We hope you come again.

6/10 - 괜찮아요

Gary

별로예요: 객실의 편안함
clean but very small. Noise from rooms nearby. AC noisy
2023년 6월에 1박 숙박함
답변 제공: Judi 님, 2023년 6월 3일
Thank you for your review. We hope to see you again soon.

8/10 - 좋아요

Michael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Judi 님, 2023년 6월 3일
Thank you for your review. We hope to see you again soon.

8/10 - 좋아요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful place, great golf course, pool, ..
2023년 5월에 3박 숙박함
답변 제공: Judi 님, 2023년 6월 3일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Levis

좋아요: 청결 상태, 직원 및 서비스
Overall decent place to stay amongst many natural hot springs. Room was small and bathroom had no venting. Pool was very nice.
2023년 5월에 3박 숙박함
답변 제공: Judi 님, 2023년 6월 3일
Thank you for your review. We hope to see you again soon.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good stay for the price
Good night stay for the price.
2023년 5월에 1박 숙박함
답변 제공: Judi 님, 2023년 6월 3일
Thank you for your review. We hope to see you again soon.

4/10 - 별로예요

jason 님, meridian

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good time of year to visit, being very swcluded and quiet. Lots of wildlife to see. Facilities were lacking upkeep, no emergency contacts, minimal staff help.
2023년 4월에 2박 숙박함
답변 제공: Judi 님, 2023년 5월 2일
Thank you for your review. We hope you come back and see us again.

8/10 - 좋아요

Emilia Mirela

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Judi 님, 2023년 3월 6일
Thank you for your review. We hope you come again soon.

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 2월에 1박 숙박함
답변 제공: Judi 님, 2023년 2월 5일
Thank you for your review. We hope you come and visit us again soon.

8/10 - 좋아요

Kati

2023년 1월에 1박 숙박함
답변 제공: Judi 님, 2023년 3월 6일
Thank you for your review. We hope you come again soon.

4/10 - 별로예요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
There was no hot water in our room. Our room was not in the lodge. The lodge is not the motel. The motel is a trailer with a cover on it. Very misleading.
2023년 1월에 2박 숙박함
답변 제공: Judi 님, 2023년 2월 3일
Thank you for your review. We have never advertised that the motel was in the Lodge. Our website shows were it is as well as the cabins. We are sorry you didn't enjoy your stay here. Hopefully you will give us another chance.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: Judi 님, 2023년 2월 3일
Thank you for your review.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태
Get what ya pay for
Not the best place to stay. Shower wasn’t clean, had hair all over the walls and the water was either boiling hot or freezing cold, no in between. The toilet also had hair all over it. Bed was clean but too soft and springy for me. Walls are also very thin-heard one guy snoring all night and another couples whole conversation.
2023년 1월에 1박 숙박함
답변 제공: Judi 님, 2023년 2월 3일
Thank you for your review. We apologize that you didn't have a good time with us. We hope that you will try us again in the future.

8/10 - 좋아요

Timothy 님, Emmett

좋아요: 청결 상태, 직원 및 서비스
Love this property but this stay was not good.. had average snowfall over the weekend. However no one around to remove snow from motel steps.
답변 제공: Judi 님, 2022년 12월 11일
Thank you for your review.

8/10 - 좋아요

Lance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They had the hot water to our room freeze the night before and tried to contact us but we didn't have service. They were very accommodating and even brought in an extra space heater. We had hot water by check out. The service was great!
2022년 11월에 2박 숙박함
답변 제공: Judi 님, 2022년 12월 3일
Thank you for your review. We hope you come and see us again.

2/10 - 너무 별로예요

April

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We got stuck in the parking area in front of this motel, thick ruts of mud and snow and we couldn’t even get out of our truck without stepping up to our ankles in mud. The baseboard heat didn’t work properly, we had to keep getting up during the night to either turn it up or down. Never did find hot water to shower. We finally left.
2022년 11월에 1박 숙박함
답변 제공: Judi 님, 2022년 12월 3일
Thank you for your review. It was unfortunate that we had a broken line right before you got here and that is why there was mud. We're sorry you didn't enjoy your stay and we hope that you will come again and maybe try one of the cabins or condos.

4/10 - 별로예요

Gerald

단체 여행, 가족 여행
별로예요: 직원 및 서비스
Disappointing stay
Arrived about 6:00pm to find the office had closed at 5:00pm. Had to check in with worker at restaurant to get key. Cabins are confusingly marked since there are duplicate numbers for the rental "motel" cabins and the what I assume owned cabins. Once we found the correct cabin we were disappointed with small size. Since there were 3 of us and there were only 2 towels in the room we attempted to get another towel but to no avail- the office was closed. We also noticed the rotten egg smell of the water only to find out the next morning (too late to use it) the property has a geo-thermal pool. However, you have to rent a towel for $2.00 to use. Parts of the property are very well kept but others are run down. This was a last minute rental so I chalked this one up to experience- do your homework before booking. The only plus to this stay was the worker at the restaurant who was great and working his rear end off and the food was really good. Would not stay here again.
2022년 10월에 1박 숙박함
답변 제공: Judi 님, 2022년 11월 1일
Thank you for your review and we are sorry you didn't enjoy your stay. Our website has the hours of operation in all departments as well as stating that we have a geothermal pool. We have hundreds of people who come and love our facility. We hope you do give us another chance and maybe try the condos that we have for rent.

10/10 - 훌륭해요

Thomas

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great property to stay at in garden valley, ID. The staff are all very friendly and caring for customer's experience. The food they make and service at the bar are great.
2022년 9월에 1박 숙박함
답변 제공: Judi 님, 2022년 10월 3일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a back woods type of stay. Worked for a one night. They may have larger rooms that would be a little nicer but it worked for a night.
2022년 9월에 1박 숙박함
답변 제공: Judi 님, 2022년 10월 3일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Judi 님, 2022년 9월 20일
Thank you for your review. We look forward to seeing you again.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스
2022년 9월에 1박 숙박함