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"New Hotel, great accomodating staff, quiet stay hotel was in the Temple Mall parking lot by several stores and restaraunts. Clean room with a little kitchenette, we will be back ♡"

"Friendly and helpful staff"

"My room had a dead roach but other than that the rest of my stay was great. The staff was great as well "

"Clean room but I wasn’t told about deposit until I arrived"

"Did not use the gym"

"I booked a Jr Suite. Upon arrival I was asked if I needed the accessible room and I told them not really just needed the king size bed. They put me in a smaller room at the SAME RATE as the Jr Suite. I told them if I had know that I would have kept my booking as is. The beds were hard. I normally do not stay at Hiltons because they are pricey so this was a huge let down. I feel like I could have rented at Motel 6 for half the price for what we got. The saving grace was San Juana. I told her what had happened and she was able to move us to a Jr Suite and offered 2 days of complimentary breakfast. She wasn't rude, very professional and kind. SAN JUANA you deserve a raise!"

"Front desk reported no rooms clean at 12:45 pm after I paid $25 extra for early check in. Tv in room had an error that stated “ no internet connection” so I couldn’t enjoy entertainment. Also, breakfast was ground beef and eggs with poorly scrambled eggs. Breakfast was cheap and tasteless"

"ROOM WAS EXTREMELY CLEAN AND STAFF WAS TOP SHELF. COURTEOUS, HELPFUL AND FRIENDLY"

"I was unable to get actual hot water for a shower both nights even after letting the water run for 10 minutes which was suggested by the front desk clerk. The water temperature was barely tolerable. Apart from that everything was fine."