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화이트 오크 로지 & 리조트 여행 후기

화이트 오크 로지 & 리조트
170 White Oak Resort Way, Gatlinburg, TN

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 37개 이용 후기 중 24개" "
평점 8 - 좋아요. 37개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 1개" "
평점 4 - 별로예요. 37개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 0개" "

9.8/10

청결 상태

8.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Joanne 님, Sanford FL

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태
2020년 5월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 4박 숙박함
답변 제공: Chris 님, 2019년 12월 17일
Thank you for the 5 star rating and we hope to see you again soon!

10/10 - 훌륭해요

Corey 님, NY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything about the place and its location. Close to Gatlinburg and Pigeon Forge, beautiful view and very clean. Staff were very friendly.
2019년 10월에 5박 숙박함
답변 제공: Chris 님, 2019년 10월 22일
We are so glad to hear you enjoyed your stay with us and we hope to see you again VERY soon. Chris Global Connections

6/10 - 괜찮아요

JC

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Cabin. Clean and comfortable. Service needs improvement. Strict, early checkout time.
2019년 1월에 6박 숙박함
답변 제공: Chris 님, 2019년 1월 8일
Juan, I am glad to see you enjoyed the cabin overall and would like to see you stay with us again. Please note that our check out times are strict so our housekeeping staff has enough time to clean all of cabins for our next guest that comes in at 4PM the same day you check out.

8/10 - 좋아요

bigshe64 님, Ephrata, PA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean cabin with a great bed and showers. Main disadvantage is how far you have to drive to get to any amenities. Management could be a little more cordial, but not everyone is a talker. Overall, great stay for the price!
2018년 9월에 4박 숙박함
답변 제공: Chris 님, 2018년 10월 3일
Thank you for staying with us and we hope you come back again very soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice Cabin Resort
Rented multiple cabins for our group which worked out very well. Cabins were very clean and both two bedroom cabins had washer/dryer, dishwasher and hot tub in the units. The cabins were well equipped with everything you might need for your stay. The pool, basketball/tennis court and fitness center were great!! Would highly recommend the resort to anyone. The only downside to our stay was that the property does recommend you do a personal cabin inventory check when you checkin with a pre-printed list of all items in the cabin. This for the most part just provides UNNECESSARY stress to the customer that is there to escape stress and enjoy a vacation. Without the inventory check this property would be EXCELLENT!!!! This property is very close to Gatlinbury (approximately 10 miles) and close to Smokey National Park entrance. Very nice location, we will be back for sure!!!
2018년 8월에 5박 숙박함
답변 제공: Chris 님, 2018년 8월 17일
Thank you very much and we are very happy to hear you enjoyed your stay!

10/10 - 훌륭해요

ruth 님, quincy mich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i would recommenced to friends, it was very clean , comfortable
2018년 7월에 6박 숙박함
답변 제공: Chris 님, 2018년 8월 1일
Thank you very much.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, clean "cabin" for our family!
We wanted to stay out of the craziness that is Gatlinburg, but we also wanted to be close enough to still enjoy the activities of the area. We enjoyed our stay at White Oak! We rented a two-bedroom cabin. The view of the mountains was gorgeous, and the cabin was clean. Check-in was easy. We had plenty of room for our family of five. My kids enjoyed the pool. My only complaint would be the hot tub. The water smelled and the porch was full of spider webs, but I realize the webs are just a part of the wooded area that was right behind us. We would definitely stay again without a doubt!
2018년 7월에 4박 숙박함
답변 제공: Chris 님, 2018년 7월 30일
Thank you for the wonderful review! You are correct about the spider webs and being that close to the Smokey Mountain National Park, we will always have the occasional spider web. I will follow up with the resort about the water smell of the hot tub. We drain and refill the hot tub after every guest checks out, so we will address it. Thank you again!

8/10 - 좋아요

Debi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 6박 숙박함
답변 제공: Chris 님, 2018년 7월 6일
Thank you for staying with us!

10/10 - 훌륭해요

james akin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 3박 숙박함
답변 제공: Chris 님, 2018년 6월 26일
Thank you for the 5 of 5 rating. Hopefully you will back again soon to see us

10/10 - 훌륭해요

Meme 님, Tennessee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and private!! Bed was comfy as well. We only had 1 minor hiccup; Our cabin wasn't ready on time however that gave us time to look around.
2018년 6월에 5박 숙박함
답변 제공: Chris 님, 2018년 6월 18일
Thank You Very Much for the wonderful review and our staff is very sorry about the delay in having your cabin ready. We hope to see you again very soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 3박 숙박함
답변 제공: Chris 님, 2018년 6월 18일
Thank you for the review

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
FABULOUS. CANT WAIT TO GO BACK
2018년 5월에 5박 숙박함
답변 제공: Chris 님, 2018년 6월 18일
Thank you and we cant wait to have to back again real soon.

10/10 - 훌륭해요

Randi 님, Lake Dallas, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Cabins
The cabin was beautiful! I will definitely go back. Very close to all activities we were doing.
2018년 5월에 3박 숙박함
답변 제공: White Oak Lodge 님, 2018년 5월 15일
Thank you for the kind response. We look forward to seeing you again real soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: White Oak Lodge 님, 2018년 4월 5일
I are very glad to hear you enjoyed your stay and we look forward to seeing you again soon!

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable, very nice
It was super clean and cozy, had all the extras we needed like soap, paper towels, snacks, etc.!
답변 제공: Chris 님, 2018년 2월 26일
Thank you for staying with us and we look forward to you staying again very soon!

10/10 - 훌륭해요

JULIE

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place
Amazing and very clean
2017년 6월에 4박 숙박함
Thank you very much and we hope you enjoyed your stay! We look forward to seeing you again very soon White Oak Lodge

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great cabin.
Clean and spacious cabin in Gatlinburg. Pool table and hot tub were fun. Really neat salt water pool with fountains and changing lights. We were very happy here and could have stayed longer.
2017년 8월에 3박 숙박함

8/10 - 좋아요

tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 3박 숙박함
Tim! Thank you for your great review. We look forward to you staying with us in the future.

8/10 - 좋아요

crisber 님, winterswijk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fijne lodge voorzien van alle gemakken!!
Een ruime lodge met veel faciliteiten; een complete keuken; 2 ruime slaapkamers met beide een badkamer; een pooltafel; een veranda met een hottub! We hebben genoten!
De hottub op de veranda
Bubbelbad
De pooltafel
De lodge
2017년 7월에 3박 숙박함
답변 제공: White Oak Lodge 님, 2017년 8월 7일
Thank you very much for staying with us and we are happy to hear you loved your stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Love the cabin, loved the area, didn't love the check in process. Didnt get a check in code since we booked through travelocity so it took about 15 minutes to call and find the right person to get into our cabin, we arrived on a Saturday at 4:30, then had to wait until Monday morning to check in officially. Didn't love the fact that you get a few rolls of toilet paper and then you need to purchase your own? Thought that was strange, especially for a full weeks stay with 5 people. Not a huge deal, just something nice to know in advance. Those are small things, the cabin was great, the area was great, the pool was great! Close enough to Gatlinburg to be convenient!
2017년 7월에 7박 숙박함
답변 제공: White Oak Lodge 님, 2017년 8월 7일
We are very sorry to hear about your issues with the check in process. We are working for a better solution for this issue. We are happy to hear you enjoyed your stay at our resort and would love to have you back on a future vacation.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Resort!!!!
This resort was unbelievably beautiful. The cabin we stayed in was extremely nice and clean.
2017년 7월에 3박 숙박함
Thank you very much and please come back and see us again soon!

10/10 - 훌륭해요

Alain 님, Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The perfect place for your family.
This is one of this places you always want to come back and have a good time. Cabins are more than amazing.

8/10 - 좋아요

taylor 님, indiana

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice cabins near gatlinburg
We loved the cabin, however staff not so much. When we checked in, the office was closed. We checked in on a Sunday so I had to call the emergency number to get my room keys. Check out was the same way! I was told to leave my keys on top of the lock box. I really didn't feel comfortable with this, because anyone could have grabbed those and I could potentially be charged a huge fee. Other than this, we had a pleasant stay.

8/10 - 좋아요

Justin M.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice getaway.
Stayed here for two nights. It was very clean and nice location to get away from all of the attractions. Big home, lots of space.

10/10 - 훌륭해요

jennifer

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
great anniversary getaway!!
We had an amazing time. The cabin was very clean and very spacious. The pictures do not serve the cabin justice. We will definitely return in the future. It has everything you need. Supermarket is within ten miles and about 20 miles from downtown gatlinburg

10/10 - 훌륭해요

Bianca H.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Best hotel experience ever!!!!!
I enjoyed my stay so much I did not want to leave. White Oak Lodge is a must stay for the Gatlinburg area. I will be there again next year!!!!!

10/10 - 훌륭해요

Jose H.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Awesome place to stay as family
Everything was perfect. Everything was close by, the lodge was in a quiet area we loved it.

10/10 - 훌륭해요

Jessjames721

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Best vacation ever
Check in was smooth . Cabin was larger then expectited . Pool was clean . Fully stocked kitchen great stat

10/10 - 훌륭해요

DAJ1786

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfect Holiday!!
Had a great time over this weekend when we(2 families with a kid) stayed at White Oak Lodge and Resort!! Its picture perfect 2BR/2BA cabin and most of the photos don't justify what one experiences there in White Oak. If one is looking for a tech free space this cabin experience cannot disappoint you. But if you still want to be connected via wifi while you are at vacation this is not the place. Wifi is almost invisible. But since it wasn't of any importance to us...i wouldn't negate any points!!

10/10 - 훌륭해요

Cobbers

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
vacation
These cabins were very nice, clean, and had everything we needed! We will definitely stay there again!

8/10 - 좋아요

Lisa1208

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great romantic getaway
Loved this place. Will defiantly go back. Very pretty location and the cabin was great.

10/10 - 훌륭해요

Baking momma

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The perfect family cabin experience
We absolutely loved this cabin. It was very clean and included everything we needed for our stay. Popcorn, crackers, one pack of coffee, soap, other toilletries, makeup removers and plently of towels. They had huge baths and showers. It was so nice. We would go back in a heartbeat. The only problem we had was that the front office was only open from 10 -6. We didn't realize that but they were very friendly and helped up out even though we were late for our arrival.

10/10 - 훌륭해요

meme5 님, Bluffton, SC, USA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Your home away from home
My family fell in love with the cabin as soon as we walked in the door. Two bedrooms with a game loft upstairs. The 10 min drive from Gatlinburg was quite nice. It was quiet at the resort and if we needed anything all you have to do is call. Will stay there on our next trip.

8/10 - 좋아요

Grandma Holly

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfect family get a way
We absolutely loved this place! The price was great for our family to escape and be able to enjoy the town also. We were close enough to downtown to be able to go enjoy all the holiday festivities and far enough to be out of all the hustle and bustle of the crowds. The cabins were amazingly beautiful, peaceful, and extremely clean. The rooms were huge which made it so nice for the kids to have space to run around and play. I would definitely recommend this place to others for a great vacation.

10/10 - 훌륭해요

DussexFamily1 님, Winchester, KY 40391, USA

좋아요: 청결 상태, 객실의 편안함
Beautiful cabin
These cabins were very beautiful and well planned out. We made a Thanksgiving feast and had everything we needed to cook the meal except a couple bowls but other wise it was a fully supplied kitchen. The beds were comfy and there was an air mattress that came in handy. The setting was really pretty and it wasn't too far from the real world. The hot tub was ice cold and took over a day to warm up but then it was nice and toasty. The TV's were a bit small but we didn't spend much time watching TV and the internet was spotty. All in all it was a wonderful get away and I will return in the future.
Cooking Thanksgiving dinner

8/10 - 좋아요

Anonymous

좋아요: 청결 상태, 객실의 편안함
nice facilities, a little far from town
We were there to go the Smokies. The cabin was new and especially nice. The hot tub worked very well. It was 20 minutes or so to town, so we spent more time getting out to eat and to the Park than we would have preferred.