We went this past weekend for a trip to Gatlinburg, and booked this hotel online. Checkin was closed by the time that we made it for our first night, and we had to get another hotel for that night. The next morning, we went to check into this original hotel booking. After walking in the hotel room, we immediately decided we were not going to be staying. The door struggled to shut, the glass in the peephole had been broken (the hole was stuffed with a paper towel), and there was mold and water damage all around the room, but especially around the fridge area. Would not even recommend this hotel to somebody that I hated. Unsafe.