헤아폰드, 라 올리바의 스파가 있는 리조트 및 호텔

“Schlechter Service, Wellnessbereich wurde nie gereinigt- ein Pflaster vor den Stufen zum Pool lag mehr als 10 Tage an der selben Stelle. Essen schlecht , jeder zweite Teller war dreckig. ”

“I experienced multiple issues during my stay, including poor hygiene (water leaking from the bathroom ceiling with visible mould, and an insect found in food), excessive noise from unannounced maintenance work, and very inconsistent customer service. I was moved to a lower-category room than booked and had to unpack and repack my luggage multiple times due to unclear communication. Despite these issues being caused by the hotel, there was no clear apology or confirmed compensation. As a result,...