매일 현지식 아침 식사(1인당 MYR 18.00)
예약 가능 여부 확인

루프 온 리스 호텔 페낭 여행 후기

3 out of 5
루프 온 리스 호텔 페낭
29 Leith Street, George Town, Penang

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 53개 이용 후기 중 19개" "
평점 8 - 좋아요. 53개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 53개 이용 후기 중 7개" "
평점 4 - 별로예요. 53개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 53개 이용 후기 중 1개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Super

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close by everything within five minutes walking distance
2024년 5월에 2박 숙박함

8/10 - 좋아요

Nuzhat Tasnim

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was overall a good experience, but I would have liked it better if they could have shared plates for the room.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Wai Meng

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only negative were the bath towels. They smelled like they were smoked and with an odd smell to it.
2024년 1월에 4박 숙박함
답변 제공: Raj 님, 2024년 2월 3일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop on Leith! We are glad you had a great stay with us and thanks for updates regarding our cleanliness. We’re sorry to hear of your less-than-satisfactory experience with Loop on Leith Hotel, Penang and hope you will accept our sincerest apologies. Being known for our great customer service, we would like to make things right. We shall be more cautious and diligent in our cleaning, even though we acknowledge that the bath towels has some stains. We value our customers' opinions and would like to thank you for bringing this to our attention. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Comfortable bed, friendly reception. The only cons is the check in time, 3pm was a bit off. They should think about readjusting that rules.
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 5일
Dear Valued GuestThank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We're sorry to hear that you had a long wait time for your room and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

8/10 - 좋아요

RYAN K K

2023년 9월에 3박 숙박함
답변 제공: Raj 님, 2023년 10월 20일
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review on Agoda. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

6/10 - 괜찮아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스
Excellent location in terms of convenience to shops and food. Hotel staff is extremely polite and friendly. However, sound insulation is not the best both from hallway and next door. All in all, may consider depending on the price again.
2023년 10월에 4박 숙박함
답변 제공: Raj 님, 2023년 11월 24일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We understand that the noise from the neighbouring door and the roadway made your stay uncomfortable, and we sincerely apologize. Since our rooms are not very soundproof, we will bring this up with management. We are glad you had a great stay with us and we hope to welcome you back soon!Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스
Never again
Lost my hotel room card and admitted during check out. Was charged RM20 for it, which I didn’t mind since it was my fault I misplaced it. No receipt for that either. Handed the frontdesk staff a RM100 note. She returned me 20 pieces of RM1, and notes amounting to RM80 in total. When I asked what she meant by that, she took the notes back and handed me a RM20 note instead. The contempt in her response was disappointing. And I haven’t even started on the room.
2023년 7월에 2박 숙박함
답변 제공: Raj 님, 2023년 11월 24일
Dear Valued GuestThank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

4/10 - 별로예요

CHUNG CHING

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함
답변 제공: Raj 님, 2023년 11월 24일
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

8/10 - 좋아요

Milena

2023년 6월에 3박 숙박함
답변 제공: Raj 님, 2023년 11월 24일
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

4/10 - 별로예요

Hiu Tung Joe

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
房間完全沒有清潔
2023년 3월에 3박 숙박함
답변 제공: Raj 님, 2023년 11월 24일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop on Leith! We are glad you had a great stay with us and thanks for updates regarding our cleanliness. We’re sorry to hear of your less-than-satisfactory experience with Loop on Leith Hotel, Penang and hope you will accept our sincerest apologies. Being known for our great customer service, we would like to make things right. We shall be more cautious and diligent in our cleaning, even though we acknowledge that the room has some stains. We value our customers' opinions and would like to thank you for bringing this to our attention. . We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Für die Preisklasse war alles super
2023년 1월에 13박 숙박함
답변 제공: Raj 님, 2023년 3월 7일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay with us and we hope to welcome you back soon!Best Regards,RajFront Desk Admin

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 7일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

2/10 - 너무 별로예요

Andria

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thankfully I only book for 1 night as the room was really small and had a bad stain on the bedsheet and the wall had bad moldy water mark when the hotel is claimed as refurbished. The car park is super narrow and small which I have no idea how a car park is being created that way.
답변 제공: Raj 님, 2023년 1월 7일
Thank you for taking the time to share your feedback on Expedia and for choosing to stay at Loop on Leith, Your Trusted Local Companion, during your visit to Georgetown, Penang. Your feedback is of great assistance in the improvement.Your experience is of great concern to us and we deeply regret that the aspects of our product did not reflect the quality we strive for. We sincerely apologize for all that transpired during the course of your stay especially pertaining to the cleanliness standards and lack of parking. I will be sure to address these shortcomings with the respective team concerned. Please be so kind to contact me personally, via email, should there be any other concerns that you may want to share with me personally, so that we can ensure your future stays with us are memorable.

8/10 - 좋아요

ADNAN KASHOGI

아이를 동반한 가족 여행
Is ok
2022년 9월에 2박 숙박함
답변 제공: Owner Rep 님, 2022년 10월 14일
Dear Adnan,Thank you for taking time to share your feedback. We are glad you had a good stay and found the Hotel to be good. We hope to welcome you back again soon. Thank you

6/10 - 괜찮아요

Hew Jhee

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Sound proofing is bad.. I think when is peak season.. can get all kinda noise from others room.. other then that, location is just too good
2022년 4월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 3일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We understand that the noise from the neighbouring door and the roadway made your stay uncomfortable, and we sincerely apologize. Since our rooms are not very soundproof, we will bring this up with management. We are glad you had a great stay with us and we hope to welcome you back soon!Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for the price paid.Very good location.
2021년 5월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Good location at the city centre with easy access to many cafes, restaurants and bars.
2021년 4월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 - 훌륭해요

Faizal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함
답변 제공: raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 - 훌륭해요

Farah Syahierra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

6/10 - 괜찮아요

JULIANA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
A lot of improvements can be made. During our stay we got Magenta room and it’s not as spacious as in the picture on the website which is what I’d expected. The lobby was full with pile of towels and bedsheets. Parking lot is quite limited. Unfortunately when we wanted to have bath, the heater did not function well as the water wasn’t hot enough and my husband got fever but the front desk staff was at least willing to send a pail of hot water to us since there was no maintenance staff on duty. Hope they can improve it.
2020년 12월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 3일
Dear Valued GuestThank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

10/10 - 훌륭해요

NURUL AMIRAH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love the concept Decorations all are is perfect
2020년 9월에 2박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 - 훌륭해요

Mark 님, KL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice and new. Good check-in process. Small but cosy room. The mattress was a little too firm for my liking but overall a good stay.
2020년 8월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 3일
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Improvement Required & Limited Parking Space
Clean hotel, but improvement required for the receptionist in the morning session during my checkout time. She don't even checked and refund my deposit until the time I remind her. This shouldn't happen as you should check all the details and info when dealing to your guest. And important point for those who drive there, the parking at the hotel area is very limited. we forced to park overnight at the open carpark opposite hotel which cost us rm30 per night.
2020년 7월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 3일
Dear Valued GuestThank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

10/10 - 훌륭해요

WOEI YANG

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel
it is comfortable and very clean!
2020년 7월에 4박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 - 훌륭해요

Miew chee

2020년 7월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 - 훌륭해요

VInogran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 - 좋아요

HY 님, KL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Design of the hotel looks very trendy, strategic location, there's convenient store and restaurant within walking distance. Free parking available too!
2020년 7월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

6/10 - 괜찮아요

Jayakumar

좋아요: 청결 상태
2020년 7월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 - 훌륭해요

Faizal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Raj 님, 2023년 1월 19일
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

6/10 - 괜찮아요

Eddy 님, Ipoh

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location of the property is good, within walking distance to many eateries and attraction. Traffic isn't heavy at this hotel.
2020년 3월에 2박 숙박함
답변 제공: Janet Tan 님, 2020년 3월 25일
Dear Eddie Thanks for staying at LOOP on Leith. We look forward to your return in the near future.

10/10 - 훌륭해요

Zowie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great service and very friendly.. just that the walls were a little thin...
2020년 2월에 1박 숙박함
답변 제공: The team at Loop On Leith 님, 2020년 3월 4일
Dear Zowie, Thank you for your kind comments and we are all glad to read you had an amazing stay with us! Thank you for choosing Loop on Leith and we look forward to having you stay with us on your next visit to Penang! Best regards,

8/10 - 좋아요

Emad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for short stays. A day or two tops
Good value for the money. Food offered during breakfast is extremely limited to Malaysian food! No cheese at all for example!
2020년 2월에 1박 숙박함
답변 제공: The team at Loop On Leith 님, 2020년 3월 4일
Dear Emad, We are glad to read we were an important part of your Penang experience! We look forward to having you stay with us on your next visit to Penang! Best regards,

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Not sound-proof, clothes hanging place too limited, no tissue paper.
2020년 1월에 1박 숙박함
답변 제공: Jasvin Singh 님, 2020년 2월 3일
"Dear guest, We are sorry to hear that your stay was less than satisfactory. We have shared your comments with our project teams and will continue to improve the experience at our hotel. We hope to have another opportunity to have you back with us on your next visit to Penang! Best regards, The team at Loop On Leith"

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
The cafe had a very nice ambience, and was cosy. Good choice of food for buffet breakfast.
2020년 1월에 1박 숙박함
답변 제공: Jasvin Singh 님, 2020년 2월 3일
Dear Guest, Thank you for your kind words for our restaurant team! We look forward to having you back with us very soon! Best regards, The team at Loop On Leith

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loop on Leith George Town
Location was very convenient for food & Heritage areas. Overall good value for money and will stay there again next time
2020년 1월에 3박 숙박함
답변 제공: The team at Loop On Leith 님, 2020년 3월 4일
Dear Peter, Thank you for your kind comments and we are all glad to read you had an amazing stay with us! Thank you for choosing Loop on Leith and we look forward to having you stay with us on your next visit to Penang! Best regards,

8/10 - 좋아요

Susie Mulyati

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: The team at Loop On Leith 님, 2020년 3월 4일
Dear Susie Mulyati, We are glad to read we were an important part of your Penang experience! We look forward to having you stay with us on your next visit to Penang! Best regards,

8/10 - 좋아요

Jenny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable & Cosy Boutique Hotel
Hotel was new and clean, accessible location and they catered to a birthday surprise for my mum upon request. Friendly staff, always looking for feedback for improvement in all areas. It would be good if the breakfast mains can be changed on some days to provide more variety in choices. But do keep up the good work and keep striving for improvement!
2020년 1월에 4박 숙박함
답변 제공: The team at Loop On Leith 님, 2020년 3월 4일
Dear Jenny, Thank you for your kind comments and we are all glad to read you had an amazing stay with us! Thank you for choosing Loop on Leith and we look forward to having you stay with us on your next visit to Penang! Best regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were backpackers . All the way frm southern travel by bus . We reach there early in the morning but few days before , i already make a phone call to get our early checkin , as the staff said , we could get our room at 11am . But then , we need to wait up to 2pm . i can tolerate with anything causes but i already make a phone call , i told them already . I know its holiday , but i called . I let your staff know , my time arrival , request early checkin as we are so tired . But nevermind . Pls dont do that again to your other customer . Everything was excellent , the room , hotel , thank you .
2019년 12월에 2박 숙박함
답변 제공: The Team at Loop on Leith 님, 2019년 12월 29일
Dear Anonymous, Thank you for your kind comments and feedback. We thank you for sharing your situation and please rest assured that our team were doing their very best to prepare your room for you. While we regret we couldn't start your stay with us on the right note, we hope we made the rest of your stay as comfortable as possible. Kindest regards,

6/10 - 괜찮아요

YL 님, Kuala Lumpur

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We booked a room with special request providing clean room. When we checked in, they gave us room number 213, and the room didn't clean up at all from previous guest ( we have proof) When we called the staff, they asked us to come down lobby instead of asking their staff to comfort us or accompany us for the incidents. They didn't apology at all (even after check out), and kept silent, gave us another room 111. We was so disappointed after few hours to arrive Penang with this welcome. We are looking forward that the staff should be more professional (please give them training - at least on how to say sorry to guest for the incidents) . The room's facilities are new, modern, automatically. Location is excellent. Overall, the hotel is excellent with the price. It would be greater if the staff know how to resolve the issue.
2019년 12월에 2박 숙박함
답변 제공: The Team at Loop on Leith 님, 2019년 12월 27일
Dear YL, Thank you for your kind comments on our rooms and our unparalleled location! We truly appreciate your feedback on your stay and it is with valuable words like yours that we can motivate and develop our new team to be better. We thank you again and hope for an opportunity in the future to regain your trust in our teams' ability to make your stay at Loop a memorable one!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perhaps it’s new, just opened in November 2019, the place is clean and what else? Looks new. The best thing about this place is its location. Close to most of the tourist spots and eating places. Walking distance ( just turn a corner) to Love Lane and Chulia Street. 15 mins walk to China House and to Komtar. And so many places are close. A great location. The property itself is functional, although small room, we only used the room to sleep anyway. Great place to chill out over a few days. Will stay again. Hope they can keep up with the cleanliness.
2019년 12월에 2박 숙박함
답변 제공: The team at Loop on Leith 님, 2019년 12월 27일
Dear Anonymous, Thank you for your encouraging words and we are glad to read that we made your stay in Penang even more enjoyable. We look forward to welcoming you back on your next adventure in Penang!

10/10 - 훌륭해요

Merali 님, Atlanta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brand new hotel with great location. All the staff were great, starting from front-desk, security, office-staff and restaurant staff. Hotel Manager went out of his way to meet and welcome us, which is rare. Good breakfast, side from not having black tea. Will definitely come back.
2019년 11월에 7박 숙박함
답변 제공: The team at Loop on Leith 님, 2019년 12월 27일
Dear Merali, Thank you for your kind words and we are glad we made your stay delightful. We look forward to having you back with us soon!

8/10 - 좋아요

Albert 님, Singapore

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This is a newly open hotel. All items are new & good. -But the rain shower mounting was loose in both of our connecting room. -The hot shower system took longer time to heat up & the water heater tank capacity is small. Once the heated water in the tank used up , you will get cool water for shower. - Room sound proofing was bad. - Reception staffs efficiency & knowledge need to be improved
2019년 11월에 1박 숙박함
답변 제공: The team at Loop on Leith 님, 2019년 12월 27일
Dear Albert, Thank you for your kind comments and feedback. Please rest assured we have our project teams working on the comments you have made during our opening phase. We hope to have you back with us soon for an even better stay!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Heritage area, place still new n a bit dusty, breakfast need to be improve
2019년 11월에 1박 숙박함
답변 제공: The team at Loop on Leith 님, 2019년 12월 27일
Dear Anonymous, Thank you for your feedback! As the hotel is newly opened, we are continuously working to make your next stay with us even better! We look forward to your return!

8/10 - 좋아요

Yeen Ching

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: The team at Loop on Leith 님, 2019년 12월 27일
Dear Yeen Ching, Thank you for your lovely rating and hope your stay with us was lovely! We hope to welcome you back soon!

4/10 - 별로예요

Henry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: The team at Loop on Leith 님, 2019년 12월 27일
Dear Henry, Thank you for your lovely rating of our hotel and we hope to see you back very soon!

10/10 - 훌륭해요

Lee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We love the feel and functionality of this room despite it being small. Location wise is perfect to venture out to the streets and alleyway. Top marks for the service especially the wonderful surprise on my birthday. Will definitely be back to enjoy more of it.
2019년 11월에 1박 숙박함
답변 제공: The team at Loop on Leith 님, 2019년 12월 27일
Dear Lee, Thank you for your glowing comments on our location and unique rooms! Thank you for choosing to celebrate your birthday with us and we hope to have you back with us for more special occasions!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good accomodation. New property and helpfull staffs. Strategic location. Buffet breakfast. Easy access.
2019년 11월에 1박 숙박함
답변 제공: The Team at Loop on Leith 님, 2019년 12월 27일
Dear D, Thank you for sharing your glowing review of our hotel! We hope to continue to impress you on your future stays with us!