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모텔 6 조지타운, 사우스캐롤라이나 - 마리나 여행 후기

2 out of 5

이용 후기

4.8
평점 10 - 훌륭해요. 342개 이용 후기 중 47개" "
평점 8 - 좋아요. 342개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 342개 이용 후기 중 58개" "
평점 4 - 별로예요. 342개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 342개 이용 후기 중 132개" "

4.6/10

청결 상태

5.8/10

직원 및 서비스

4.4/10

편의 시설/서비스

4.4/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

6/10 - 괜찮아요

Leonard C

별로예요: 편의 시설/서비스
There is construction next to the property. It becomes quiet in the evening. The lock would not work on my room after the initial check in. The property is understaffed so it took an hour and a half to resolve the problem. My belongings were in the room and I couldn't leave the room until it was fixed (which didn't happen.) Management finally gave me another room.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jamee

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Advertised pool was concreted over
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 16일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Chadwick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it and I will stay again
2024년 4월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 16일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean , perfect low key place
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 9일
Hi Raul, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 - 괜찮아요

Jennifer

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Michal

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very newly remodeled, new clean bed. Flooring and bathrooms were dirty as staff did not clean well but otherwise nice and budget friendly. Better then any other Motel 6 I've stayed in.
2024년 3월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Michal, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 - 너무 별로예요

Kiara

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It's an old place, renovated and under new owners, they have to work on. Staff in the evening unfriendly, in the morning the Man was very friendly. Front building regular AC is very loud.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi MichaelThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 - 훌륭해요

Ann

2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 23일
Hi Ann,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Brooks

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 20일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 - 좋아요

LORRAINE

2024년 1월에 4박 숙박함

2/10 - 너무 별로예요

Pedro

별로예요: 청결 상태
Alguien interesó a mi cuenta y cambio mi correo
2024년 1월에 7박 숙박함

6/10 - 괜찮아요

derwin

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Julius

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함

4/10 - 별로예요

Robert

출장 여행
별로예요: 편의 시설/서비스
I was on a business trip and stayed there for 4 days. Not once did anyone clean the room or even take out the trash or bring fresh towels. I guess like they say You get what you pay for.
2024년 1월에 4박 숙박함

8/10 - 좋아요

Rickey

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Burness

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 25일
Dear Burness,Thank you for the 5-star rating! We appreciate your positive feedback. We look forward to hosting you again for another positive experience!Sincerely, Hotel Manager

10/10 - 훌륭해요

Brannon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is little old but room was very clean and spacious, shower was very good. Nice quiet place and staff were very friendly. Parking was adequate and well lit. Bed was extremely comfortable so that I had a very good sleep. Food options near by are very good. Good value for price in the town.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Dear Brannon,Thank you for the 5-star rating! We appreciate your detailed feedback. We're glad to hear that, despite the property being a bit old, you found the room very clean and spacious, with a good shower. It's wonderful that you enjoyed the quiet atmosphere, friendly staff, well-lit parking, and the extremely comfortable bed that contributed to a good night's sleep. We're also pleased that you found good food options nearby and considered it a good value for the price in the town. If there's anything more you'd like to share or if you have any suggestions, please feel free to let us know. We look forward to providing you with another great experience in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Carolyn

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear John,Thank you so much for your wonderful rating! We are elated to hear that you had a 10-star experience with us. We strive to provide the best possible service for all of our guests, and it is great to hear that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Lisha

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 22일
Dear Lisha,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Rodger

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Rodger,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Angela

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE AND DIRTY
If you have meager standards, then this is the place for you. It was so dirty. It smelled moldy. The bathroom vent was moldy, and God only knows what else was stuck on it. The floors were dirty. There was broken glass by the chair. There was something sticky all over the chair. The bed was like sleeping on a box spring alone. The mattress didn't fit on one side. I still feel "skeezed" out by staying there. There needs to be some strict regulations for places like this. I believe it's a health hazard and shouldn't be allowed to operate like this. DO NOT STAY HERE.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Angela,We are truly sorry to hear about the unsatisfactory conditions you encountered during your stay. Your experience is not reflective of our standards, and we deeply regret the inconvenience and discomfort you faced. We take your feedback seriously and will investigate the issues you mentioned to ensure improvements. Your health and well-being are our top priorities, and we appreciate your bringing this matter to our attention. We apologize for any distress this may have caused and understand your concerns.Sincerely, Hotel Manager

4/10 - 별로예요

Karen

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Karen,I am disappointed to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will write to us in detail about where we went wrong so we can rectify the issues and gain a 10-star rating.Sincerely, Hotel Manager

2/10 - 너무 별로예요

dusty

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Floors were dirty. Only had 3 tv channels and could not even get a news station. Could see handprints on headboard and bathroom mirror upon arriving
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Guest,We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. Your feedback is important, and we will address these concerns to ensure a more pleasant experience for our guests. Please be assured that we take your comments seriously. We hope to have the opportunity to make amends and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Sarah

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The motel need attention the floor was dirty, there was no towels in the room! Spiders was in the room and when I went to check out there was no one there!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 12일
Dear Sarah,I'm sorry to hear about the issues you encountered during your stay. The conditions you described fall below our standards, and we sincerely apologize for the inconvenience and discomfort you experienced, including the dirty floor, lack of towels, presence of spiders, and the absence of staff during check-out. We take these concerns seriously, and we will address them promptly with our team. We appreciate your understanding, and we hope to have the opportunity to provide a more positive experience in the future. Safe travels.Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First Choice in Georgetown
Very impressed by customer service provided by Chris over the phone and in person. Nice location and nice facility. Good value.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 10일
Dear Guest,Thank you for your excellent feedback! We're thrilled to hear that you had a 10 out of 10 experience and that Chris provided exceptional customer service. It's great to know that you found the location, facility, and overall value to be impressive. We appreciate your positive comments and look forward to being your first choice in Georgetown for future stays. Safe travels!Sincerely, Hotel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst Hotek
This property is disgusting. There were needles and trash and cigarettes all over the ground. People smoking weed at all hours. I didn’t feel comfortable leaving my room alone. My boyfriend was working at left early. The room smelled like musty mold. The mattress cover was disgusting. The first set of sheets was dirty. At 830pm I requested a new set and the attendant didn’t know if she had any. We slept on a blanket we had in the car. We stayed because it was pet friendly and our friends were at the quality next door, which was significant better. I honestly think $111 a night was exceptionally overpriced for this hotel. I never felt safe or clean.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 30일
Dear Guest,We are sorry to hear that your stay with us was not up to your expectations. We strive to provide each and every guest with a five-star experience, and we apologize that we were unable to do so during your stay. We take your feedback seriously and have discussed it with our staff. We are addressing the issues you listed, and we hope that you will give us another chance to show you the level of service we are capable of providing. Thank you for taking the time to provide us with your valuable feedback.Sincerely,Hotel Manager

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They may be trying to upgrade this place but they sure have a long way to go.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 30일
Dear David,We appreciate your feedback, and we apologize for any inconveniences you experienced during your stay. We are continuously working on improvements, and your input helps us in this process. We hope to provide a better experience during your next visit. Thank you for your patience.Sincerely, Hotel Manager

6/10 - 괜찮아요

Darius

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty headboards, mirrors, sinks not working & floors filthy
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 30일
Dear Darius,We apologize for the cleanliness and maintenance issues you encountered during your stay. This is not up to our standards, and we take your feedback seriously. We will address these concerns to provide a more comfortable experience for our guests in the future. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Blake

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Blake,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

4/10 - 별로예요

James

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a dirty property toilets did not work properly,mold and midew on the base boards ,carpets were dirty and the pillows were very uncomfortable i would choose something different in Georgetown
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 24일
Dear James,We apologize for the disappointing experience you had during your stay. Your feedback is important, and we will work to address these issues to ensure a cleaner and more comfortable environment for our guests. We appreciate your input, and we hope you consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Jesse

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Not clean
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 18일
Dear Jesse,I'm sorry to hear that you found the hotel not as clean as expected. Cleanliness is essential to providing a positive guest experience. Your input can be valuable in helping them make necessary improvements.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Cedric

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check Your Sheets Before Getting in Bed!
The first night, I was so tired that I went to bed without checking the sheets. In the morning, I noticed red spots on the sheet along where my left leg was. I also found a piece of hair that was not mine! I pulled the cover up on the other side where I had not slept and saw that it was dirty too. I complained to the manager and someone came and replaced the sheets and blanket, but the room was never cleaned during my 2-night stay. No one brought clean towels to the room. I went to the desk late Saturday night to get the towels. I could write more about this negative experience, but why bother? I'm not going back. If you decide to choose this hotel in spite of my comments, then I highly recommend that you check your sheets before getting in bed!
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Cedric,We're truly sorry to hear about the cleanliness issues you encountered during your stay. This falls far below our usual standards, and we apologize for the inconvenience and discomfort you experienced. We appreciate your feedback and take this very seriously. We will address these concerns with our team to ensure such incidents are not repeated in the future. Thank you for bringing this matter to our attention.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Libby

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room we received was terrible. There were bugs crawling on the bed.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 10일
Dear Libby,We're very sorry to hear about your unpleasant experience with bugs in your room. This is certainly not the standard of cleanliness we aim to provide to our guests. We take such reports seriously, and we will address this issue with our housekeeping team to ensure it doesn't happen in the future. Please accept our apologies, and we hope you'll consider staying with us again in the future for a much-improved experience. Thank you for bringing this to our attention.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Shawn

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 9일
Dear Shawn,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Libby

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t like the room nor the food
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 14일
Dear Libby,We apologize that you didn't enjoy your room or the food during your stay. Your feedback is important, and we appreciate your input. If there are specific aspects you'd like us to improve, please feel free to share, as it helps us enhance our services for a better guest experience. Thank you for staying with us.Sincerely, Hotel Manager

4/10 - 별로예요

Vicki

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at many Baymont properties. This property has not been kept up.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 2일
Dear Vicki,We appreciate your loyalty to the Baymont brand and apologize that your recent stay at this particular property did not meet your expectations. Guest feedback is important to us, and we will ensure your comments are shared with the management team responsible for this location to address any issues and improve the overall guest experience. We hope you'll consider giving Baymont another chance in the future at a different property that meets your standards. Thank you for sharing your feedback.Sincerely, Hotel Manager

6/10 - 괜찮아요

Chris

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 10일
Dear Chris,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

4/10 - 별로예요

Adam

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the area, even though it is a blue collar style motel, should have been in better shape. In particular, the look of the long term stay/residents
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 15일
Dear Adam,Thank you for sharing your thoughts on the condition and ambiance of our motel. We appreciate your feedback, and we strive to continuously improve the appearance and quality of our facilities. We'll take your comments into consideration and work on addressing any areas that need improvement to provide a better experience for our guests. Your feedback is valuable in our efforts to enhance the overall atmosphere and image of our property.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Doug

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad odors and unclean. One towel in room.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 3일
Dear Doug,We apologize for the issues you encountered during your stay, including bad odors and a lack of cleanliness in your room. Additionally, having only one towel in the room is not acceptable, and we're sorry for this oversight. Your feedback is essential, and we will address these concerns to ensure a more pleasant and comfortable experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with an improved stay on your next visit.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Cynthia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Will never stay there and do not recommend it.
Came late due to Hurricane. Checked in went to room was turning on floor lamp and a cockroach was climbing the wall and it wasn’t a Florida bug. The tub was so old and stained we too sponge baths. The was an empty beer bottle where we parked. No bath mat, no wash cloths
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 3일
Dear Cynthia,I'm truly sorry to hear about your disappointing experience during your stay at the hotel. Your feedback regarding cleanliness and the overall condition of your room is concerning, and we sincerely apologize for falling short of your expectations. We take such matters seriously and will address them to ensure a better experience for our guests in the future. Your comments are important, and we appreciate your understanding. Thank you for bringing this to our attention.Sincerely, Hotel Manager

2/10 - 너무 별로예요

richard

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They need more workers!!!
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 28일
Dear Richard,Thank you for your feedback. We appreciate your observations about our staffing levels. We're constantly working to provide the best experience for our guests, and your input is valuable to us. We'll take your comments into consideration as we evaluate our staffing needs to ensure efficient service and guest satisfaction. We're committed to improving and providing a better experience for our guests. Thank you for sharing your thoughts.Sincerely, Hotel Manager

4/10 - 별로예요

Jay

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 20일
Dear Jay,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Adam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 17일
Dear Adam,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

4/10 - 별로예요

Jim

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Advertised swimming pool but it’s filled with concrete. Coffee maker in room missing tray to hold coffee do it was useless. TV didn’t work
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 10일
Dear Jim,We apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us, and we're sorry that the swimming pool was not available and that there were issues with the amenities in your room. We'll make sure to address these issues to ensure a better experience for our future guests.Sincerely, Hotel Manager

4/10 - 별로예요

Rachael

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rode hard and put up wet. Cabinet door would not stay shut. Hair in sink. Not just a little. No towels (corrected). Lamps without bulbs. Both stairwells blocked with caution tape do to wet paint (no elevator). Stayed here to save money. Will not stay again.
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 8일
Dear Rachael,We apologize for the inconveniences you encountered during your stay. Your feedback is important to us, and we're sorry that your experience did not meet your expectations. We will address these issues with our team to ensure improvements are made. Thank you for bringing these concerns to our attention, and we hope you will consider giving us another chance in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Marlo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owners do not do anything about the staff hanging out with the drug addicts that stay here. A person’s checks were stolen out of his room by employees & the staff wasn’t even allowed to call the police. The door does not seal, I could completely see the outside & had a crab in my room, in addition to seeing roaches!
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 8일
Dear Marlo,Thank you for sharing your concerns with us. We're sorry to hear about the issues you encountered during your stay, including the staff's behavior, the theft of checks, and the presence of insects in your room. We take all feedback seriously and will work to address these issues and improve our hotel for future guests. Also, please note that we never condone any anti-social elements like drug addicts or any kind of theft on our hotel premises. We apologize for any inconvenience or discomfort you experienced and hope that you will give us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Brianne

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The website said there was a pool and there was not. They gave us hand towels to dry off on, that we had to go get from the office. We ended up paying almost $200 for our family of five to stay one night in a $50 a night hotel.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 1일
Dear Brianne,We apologize for the inconvenience and misunderstanding regarding the pool. It's regrettable that your experience did not meet your expectations. We strive to provide accurate information on our website, and we are sorry that the pool was not available during your stay. Additionally, we will address the issue with the towels and ensure that it is resolved promptly. Your feedback is appreciated, and we hope to have the opportunity to improve your impression in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Could not lock door, no towels, dog continually barking next door. Opened drawer in desk and it was full of bugs. Odd people hanging around outside. Needless to say we didn’t stay
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 1일
Dear Jon,We are truly sorry to hear about the disappointing experience you had during your visit. This is certainly not the kind of stay we strive to provide our guests. Your feedback is valuable to us, and we will address these issues immediately to ensure they are not repeated. We hope you will consider giving us another chance in the future to show you the excellent service we are known for. Thank you for bringing this to our attention.Sincerely, Hotel Manager