I stayed at this hotel in Pennsylvania, and it was such a terrible experience that I couldn’t even stay the full time I had booked. From the moment I arrived, I was disappointed. The room was not clean, it smelled bad, and it just didn’t feel safe or welcoming. I tried to give it a chance, but after one night, I realized I couldn’t stay another day. It was that uncomfortable.
I went to the front desk and let them know I wanted to check out early. The staff didn’t seem to care at all and told me there was nothing they could do. No apology, no understanding, and definitely no refund or even a partial credit. I said okay, handed them the room keys, and left the hotel. They didn’t even officially check me out until the next day, which made the situation even more frustrating.
I would not recommend this hotel to anyone. The service was poor, the conditions were unacceptable, and the way they handled my early check-out was very unprofessional. It’s disappointing to spend your hard-earned money on a place that treats guests this way.