Dear Joong,Thank you for this kind review.We're thrilled to hear that our team's kindness made a positive impact on your stay, reflecting our commitment to excellent service. It's also wonderful to know that the cleanliness of our hotel met your expectations, as we pride ourselves on maintaining a pristine environment for our guests. We understand that you found our room amenities to be satisfactory, and we appreciate your input. Our rooms are designed with modern decor and essential equipment to ensure a comfortable stay, including a 42” flat-screen TV with Chromecast and complimentary high-speed Wi-Fi.We're glad you chose to stay with us and hope you had a memorable time exploring the vibrant city center of Ghent.It would be an absolute pleasure to welcome you again in the future. Best regards,Jérémy Vandenhole, Deputy Manager

Dear Kim, Thank you for your rating. We're sorry your experience hasn't been fully satisfying. We would love to know what would have made your stay even better. We hope to welcome you back for a return visit, Best regards, Gregory Lannoy, Hotel Manager

Dear Beryl,Thank you for such a positive review.We are overjoyed to hear that our commitment to cleanliness and attentive service met your expectations and contributed to your peaceful experience at B&B Hotel Gent Centrum. It's wonderful to know that the room amenities added a touch of comfort to your visit.The heart of the old town, with its myriad dining and shopping options, is indeed a vibrant place to be, and we are glad you found our location convenient for exploring the scenic spots around. Our aim is to provide a snug haven amidst the lively surroundings.We're always here to ensure your stay is as enjoyable and comfortable as possible, and it's rewarding to learn that we have succeeded in making your visit memorable. Should you have any suggestions or need further assistance in the future, our multilingual staff is available around the clock to help you.It would be our pleasure to have you return on another occasion. Very best wishes,Jérémy Vandenhole, Deputy Manager

Beste gast,Hartelijk dank voor deze uitmuntende score.Het verheugt ons dat u tevreden was over onder andere de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Graag tot een volgende keer.Hartelijke groeten,Jérémy Vandenhole, Deputy Manager

Dear Heidi,Thank you for such a positive review.We are absolutely thrilled to hear that you found our rooms charming and that the prime location in the heart of a shopping district added to your delightful experience. It's wonderful to know that the historical sights and dining options of Ghent were just a stone's throw away, making your stay with us both convenient and memorable.Our team works tirelessly to maintain our hotel's condition and provide impeccable service, so it's rewarding to see these efforts reflected in your 100% satisfaction with the room cleanliness and amenities. Your commendation is a testament to the dedication we have to offer a stay that's not only comfortable but also enriching.It would be our pleasure to have you return on another occasion. Very best wishes,Jérémy Vandenhole, Deputy Manager

Dear Pam,Thank you for such a positive review.Your kind words about our staff and the strategic location of B&B Hotel Gent Centrum have brightened our day. We're delighted to know that the convenience and walkability of our surroundings contributed positively to your experience with us. It's wonderful to hear that the cleanliness and condition of our hotel met your expectations, and that our service left a lasting impression.We continually strive to offer the kind of service and environment that makes our guests want to return, so we're grateful for your high recommendation.Jérémy Vandenhole, Deputy Manager

Beste Kevin,Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u onder andere tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Vriendelijke groet en graag tot ziens,Jérémy Vandenhole, Deputy Manager

Dear Céline,Thank you for such a positive review.It's music to our ears to hear that the serenity of the surroundings contributed to your enjoyable stay. Our team puts heart and soul into ensuring our rooms are a beacon of cleanliness, and your acknowledgment makes our efforts all the more worthwhile.Your kind words about our staff have been shared with the team, and it has certainly brightened our day! We're all about spreading joy and providing a friendly atmosphere here at B&B Hotel Gent Centrum, so it's rewarding to know we've hit the mark with you.Thank you once again for your wonderful feedback. We're here to ensure that your next stay is just as delightful, with the same pristine rooms and cheerful service you've come to expect from us.It would be our pleasure to have you return on another occasion. Very best wishes,Jérémy Vandenhole, Deputy Manager

Dear Ana,Thank you for this kind feedback concerning your visit.We are so glad to hear that you enjoyed your stay with us.We look forward to welcoming you back. Kind regards,Jérémy Vandenhole, Deputy Manager

Beste gast,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen.Jérémy Vandenhole, Deputy Manager

Dear Dario, Thank you for taking the time to review your stay.It's wonderful to hear that our central location provided you with the convenience you desired and that you found the hotel's condition to be satisfactory.We regret to hear, however, that the cleanliness of the mattress did not meet our high standards. Our housekeeping team works diligently to ensure cleanliness in all aspects, and we apologize if we fell short in this instance. Rest assured, we are reviewing your feedback to prevent such an oversight in the future. Additionally, while our service did not fully meet your expectations, we strive to offer attentive and friendly assistance to all our guests. We appreciate your comment and will continue to focus on making every guest's experience exceptional.We are delighted you enjoyed the room amenities and modern decor, as we aim to provide a comfortable and enjoyable stay for all our guests.Jérémy Vandenhole, Deputy Manager

Dear Connie Patricia,Thank you for such a positive review.It's wonderful to hear that our location made your visit to Ghent convenient and enjoyable, providing easy access to the tram and nearby attractions. We're delighted that the amenities like the coffee machine at reception added a little extra comfort to your stay. Our team takes great pride in maintaining a clean and inviting environment, so your compliments about the room and common areas are truly appreciated. It's always our goal to create a space where guests can feel right at home.Thank you once again for choosing B&B Hotel Gent Centrum, and for your kind words. We look forward to the pleasure of hosting you in the future.It would be our pleasure to have you return on another occasion. Very best wishes,Jérémy Vandenhole, Deputy Manager

Beste Thai,Hartelijk dank voor deze uitstekende score.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Jérémy Vandenhole, Deputy Manager

Estimada Elizabeth,Muchísimas gracias por su reseña acerca de su experiencia en nuestro hotel.Nos alegra enormemente que la facilidad para llegar desde la estación te haya proporcionado un buen comienzo. ¡Nuestro equipo siempre está dispuesto a orientar con una sonrisa! Que describas nuestro espacio como limpio y bien ubicado nos llena de orgullo, y es que la higiene y la comodidad son tan importantes para nosotros como lo son para ti.Además, es fantástico saber que la zona te pareció adecuada; estar en el corazón de la ciudad facilita explorar cada rincón con tranquilidad. ¡Y qué decir de nuestras habitaciones! Que hayas valorado positivamente su limpieza y comodidad nos motiva a seguir trabajando con ilusión. Por cierto, ¿llegaste a probar alguna cerveza belga en nuestro lobby lounge? ¡Esperamos que sí!Sería una grata noticia que, en un futuro, nos contacte de nuevo para volver a hospedarse con nosotros. Un saludo muy afectuoso,Jérémy Vandenhole, Deputy Manager

Dear Canan,Thank you for this positive review.We're thrilled to hear that our location and the comfort of our hotel hit the mark for you! It's wonderful that you found our rooms to be spotlessly clean. Our team takes great pride in maintaining a high standard of cleanliness, ensuring a welcoming environment for all our guests.Though it seems some aspects didn't quite meet your expectations, we're always striving to improve and appreciate your feedback.We're elated that you enjoyed the prime location and the amenities we provide, like our 24/7 reception and the cozy lobby lounge for a nice Belgian beer.We hope to welcome you back in the future.Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Ludmila,It was a pleasure to receive this great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again on a future visit.Kind regards,Jérémy Vandenhole, Deputy Manager

Beste Chantal,Hartelijk dank voor uw beoordeling!Wat heerlijk om te horen dat het ontbijt in de smaak is gevallen en dat jullie de kamer netjes vonden. We doen altijd ons best om ervoor te zorgen dat onze gasten kunnen genieten van een smakelijk begin van de dag met ons uitgebreide ontbijtbuffet. Het doet ons ook goed dat jullie onze vriendelijke ontvangst op prijs hebben gesteld; ons team staat 24/7 klaar om iedereen een warm welkom te heten.Het feit dat jullie de kamer netheid en onze service zo positief hebben ervaren, betekent veel voor ons. We streven naar 100% tevredenheid en het lijkt erop dat we bij jullie verblijf dat doel hebben bereikt!Hopelijk zien we je snel nog eens!Jérémy Vandenhole, Deputy Manager

Dear Kenneth,We appreciate the time you took to provide this feedback.We're thrilled you appreciated our prime location and the cleanliness of our hotel – ensuring a welcoming atmosphere is one of our top priorities! Our team is glad to hear that you found them friendly; they always aim to provide a warm welcome to all our guests. We're sorry to hear there was a wait at the front desk; we strive to assist our guests promptly and efficiently, and sometimes, the city's charm can attract a crowd all at once. Rest assured, we're always looking for ways to make everyone's stay as smooth as possible!We hope that you will return on another occasion.Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Dilara,Thank you for this great feedback about your recent stay.We're over the moon to hear that our room cleanliness and hotel condition hit the mark for you! Our team works round the clock to ensure everything is spotless, and it seems like their hard work has paid off. It's also fantastic to see that our service left a positive impression. We strive to make every guest's stay as comfortable and enjoyable as possible, and it's always rewarding to know when we've succeeded.We hope that you will visit us again in the future. Kind regards,Jérémy Vandenhole, Deputy Manager

Dear Jin,Thank you for this review of your recent stay.It's fantastic to hear that you found our hotel to have everything you need, and we're delighted that our clean rooms, hotel condition, and services met your expectations. Early birds like yourself certainly do find our breakfast options convenient, and we're glad you could start your day with a hearty meal from our all-you-can-eat buffet. As for the noise concern, while we're known for our peaceful city centre location, we do provide earplugs at reception for light sleepers and are always looking into ways to make every stay as restful as possible.All of the team really do hope we may welcome you back in the future. Kindest regards,Jérémy Vandenhole, Deputy Manager

Dear Guest,Thank you for sharing your feedback.It's music to our ears to hear that our central location hit the right note with you, and that the unlimited tea and coffee in reception added a little extra harmony to your stay. We're thrilled that you found our rooms nice and the breakfast satisfactory, giving you a good start to your day without breaking the bank.Regarding the marks and scratches you mentioned, we're on it like a bonnet! While our walls aim to tell stories of travelers' joy, we want to make sure they're dressed for the occasion too. We appreciate you bringing this to our attention, and we'll ensure our decor is as spot-on as our location.We're delighted you'd recommend us, and that's sweeter than the Belgian chocolates we wish we could leave on every pillow!We hope to welcome you back. Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Mary, Thank you for this positive review of your stay.We're thrilled to hear that our prime location made exploring Ghent a breeze for you. It's always great when the city's charm is just a few steps away, isn't it? And cleanliness is next to godliness in our book, so we're beaming knowing you found everything spick and span. Our team's mission is to be as helpful as a Swiss Army knife, so it's wonderful to hear we hit the mark for you!We look forward to welcoming you back on a future visit.Kind regards,Jérémy Vandenhole, Deputy Manager

Estimado Sergio, Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.Nos complace saber que la ubicación del hotel fue de su agrado y que disfrutaron la comodidad y amplitud de nuestras habitaciones, diseñadas para proporcionar un descanso óptimo en el corazón de la ciudad. Es gratificante leer que recomendarían nuestro establecimiento, lo cual es un reflejo del compromiso de nuestro equipo por ofrecer una experiencia memorable.Quedamos a la espera de su pronto regreso. Un cordial saludo,Jérémy Vandenhole, Deputy Manager

Beste gast,Bedankt voor deze mooie review.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. We geven uw compliment zeker door aan ons team!Een volgende keer staan we graag weer voor u klaar.Vriendelijke groeten,Jérémy Vandenhole, Deputy Manager

Estimada Teresa,Hemos recibido su testimonio.Nos complace saber que encontró nuestra ubicación conveniente. Por otro lado, lamentamos que no haya sentido la calidad de servicio esperada del personal de recepción. Valoramos su retroalimentación y nos esforzamos por ofrecer una experiencia excepcional a todos los huéspedes. La satisfacción de quienes nos visitan es nuestra prioridad y sus comentarios son esenciales para nosotros.Nuestras puertas quedan abiertas si desea regresar. Un saludo cordial,Jérémy Vandenhole, Deputy Manager

Cher Luca,Nous vous remercions pour votre commentaire sur notre hôtel.Nous sommes ravis d'apprendre que la propreté de nos chambres ait répondu à vos attentes à 100%, et que vous ayez trouvé l'état de l'hôtel impeccable. Nous sommes également heureux que vous ayez été globalement satisfait de nos services et des équipements de la chambre.Nous regrettons toutefois que des serviettes aient manqué durant votre séjour. Soyez assuré que notre équipe de réception est disponible 24h/24 pour répondre à ce genre de besoins et assurer votre confort.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois bientôt.Bien cordialement,Jérémy Vandenhole, Deputy Manager

Gentile Massimo,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia apprezzato la pulizia delle nostre camere e la varietà della nostra colazione, anche se ci dispiace non aver incluso waffel o pancake. È bello sapere che ha goduto della vista dalle sue stanze. Per quanto riguarda le raccomandazioni del personale, ci impegniamo continuamente a fornire consigli autentici e ci dispiace se in questa occasione non siamo riusciti a soddisfare le sue richieste in merito a locali per musica e danza fiamminga. Apprezziamo il suo feedback e ci assicureremo di migliorare la nostra conoscenza locale per offrire suggerimenti che arricchiscano l'esperienza dei nostri ospiti. Grazie anche per aver sottolineato l'eccellenza del nostro servizio di deposito bagagli e le bevande calde gratuite disponibili.In attesa di poterla accogliere di nuovo presso il B&B Hotel Gent Centrum, le porgiamo i nostri più cordiali saluti.Jérémy Vandenhole, Deputy Manager

Dear Gemma,We would like to thank you for taking the time to review your stay.We're thrilled to hear that our central location made your visit to Ghent convenient and that our team's friendly and helpful service contributed to a pleasant stay. It's wonderful to know that the cleanliness of your room met your expectations, providing a tidy and welcoming environment. We appreciate your feedback regarding the bed and pillows; our team is always on hand to ensure you have everything you need for a comfortable night's sleep. While we don't offer coffee or tea-making facilities in the rooms, we're glad you found the coffee and water machines on the ground floor to be handy. We regret to hear that the pillows weren't to your complete satisfaction, but we're happy to provide additional amenities upon request to enhance our guests' comfort.We hope to welcome you back.Best wishes,Jérémy Vandenhole, Deputy Manager

Beste Yi,Heel erg bedankt voor uw beoordeling.We zijn blij dat we u van dienst konden zijn met ons hotel. We noteren uw feedback en zullen kijken wat we kunnen verbeteren.Met vriendelijke groeten en graag tot ziens,Jérémy Vandenhole, Deputy Manager

Apreciado Daniel,Nos complace saber que encontró todo a su gusto y que el servicio brindado por nuestro personal cumplió con sus expectativas. Es un honor recibir comentarios como el suyo, que destacan la limpieza de nuestras habitaciones y la condición de nuestro establecimiento. Nos alegra que haya disfrutado de las comodidades ofrecidas durante su estancia.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,Jérémy Vandenhole, Deputy Manager

Sehr geehrter Gast,vielen Dank für Ihr Feedback.Wir sind begeistert, dass Sie einen sehr schönen Aufenthalt bei uns hatten und insbesondere unsere zentrale Lage in der Nähe der wichtigsten Interessenpunkte als besonders positiv hervorheben.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit besten Grüßen,Jérémy Vandenhole, Deputy Manager

Dear Alejandro,Thank you for this positive review.We're thrilled to hear that our multilingual staff made your stay more comfortable and that our central location contributed to a memorable visit. It's wonderful to know that the cleanliness of our rooms met your expectations and that you found them to be spacious and well-appointed. Your comfort is our priority, and we're glad that you recognized the effort our team puts into maintaining our high standards.We look forward to welcoming you back on a future occasion.Best wishes,Jérémy Vandenhole, Deputy Manager

Dear Asha,We would like to thank you for taking the time to review your stay.We're delighted to hear that our central location in Gent met your expectations and that our professional team was able to assist you around the clock. It's also great to know that the comfort of our beds contributed to a pleasant stay. While we understand that parking can be a concern, we're glad the public parking lot provided a convenient solution just a short walk away. Our commitment to cleanliness and maintaining our hotel's condition is something we take great pride in, and your recognition of these efforts is truly appreciated.We hope to welcome you back for another enjoyable experience. Kind regards,Jérémy Vandenhole, Deputy Manager

Beste Marije,Hartelijk dank voor uw positieve beoordeling.We zijn blij dat u genoten heeft van uw verblijf en heeft kunnen ontspannen. We zijn blij dat u tevens genoten heeft van het uitgebreid ontbijt.We hopen u in de toekomst opnieuw te mogen verwelkomen.Hartelijke groet,Jérémy Vandenhole, Deputy Manager

Beste Caroline,Hartelijk dank voor uw positieve beoordeling.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Een volgende keer staan we met plezier weer voor u klaar.Vriendelijke groeten,Jérémy Vandenhole, Deputy Manager

Beste Nadia,Hartelijk dank voor uw feedback.We zijn blij dat we u van dienst konden zijn met ons hotel. We noteren uw feedback en zullen kijken wat we kunnen verbeteren.Vriendelijke groeten en graag tot nog eens,Jérémy Vandenhole, Deputy Manager

Dear Dolly,Thank you for sharing your review.We're delighted to hear that our staff's proactive communication made a positive impact on your stay, especially during the unforeseen train delays. It's heartening to know that our team's friendliness and helpfulness stood out to you. We also appreciate your recognition of our hotel's prime location, providing easy access to local attractions and amenities.We take great pride in maintaining high standards of cleanliness and are glad you found the room to your satisfaction. Furthermore, it's rewarding to see that the overall condition of our hotel and the room amenities provided a comfortable and enjoyable experience for you.Thank you again; we hope to welcome you back soon.Kind regards,Jérémy Vandenhole, Deputy Manager

Apreciado Amaury,Nos ha encantado que nos haya elegido como su alojamiento ideal y nos alegra que se lleve tan buen recuerdo de su experiencia en nuestro B&B Hotel Gent Centrum.Nos complace saber que la ubicación y las instalaciones han sido de su agrado y que nuestro personal ha contribuido positivamente a su estancia. Agradecemos sus comentarios sobre la disposición de nuestro equipo para ofrecer ayuda y resolver dudas. Es un placer confirmar que, efectivamente, disponemos de café y agua de cortesía en el lobby y que nuestras televisiones están equipadas con Chromecast para el disfrute personalizado de contenidos multimedia en las habitaciones.Jérémy Vandenhole, Deputy Manager

Beste Anita, Bedankt voor uw beoordeling.We zijn verheugd te horen dat u onze service en de vriendelijkheid van ons team zo positief heeft ervaren. Onze medewerkers doen altijd hun uiterste best om gasten van handige tips te voorzien en het verblijf zo aangenaam mogelijk te maken.Het spijt ons te vernemen dat de ontbijtruimte niet geheel aan uw verwachtingen voldeed qua grootte. We nemen uw feedback ter harte en streven ernaar de ervaring van al onze gasten continu te verbeteren.We hopen u in de toekomst opnieuw te mogen verwelkomen en u een nog betere ervaring te bieden. Met vriendelijke groet.Jérémy Vandenhole, Deputy Manager

Dear Melania,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear you appreciated the impeccable cleanliness of our rooms, and it's wonderful to know that our hotel's condition met your expectations. Your satisfaction with the services provided by our dedicated team is truly gratifying, and we're thrilled that our room amenities contributed positively to your stay. Rest assured that we will continue to uphold the high standards you experienced.We all look forward to welcoming you back in the future.Kind regards,Jérémy Vandenhole, Deputy Manager

Beste Jan,Hartelijk dank voor uw review.Fijn dat u genoten heeft van uw verblijf bij ons en dat u onze ligging ideaal vond. We vinden het fijn dat alles zo naar wens was.We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet.Jérémy Vandenhole, Deputy Manager

Dear Susi,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to hear your stay was pleasant.It would be our pleasure to have you return on another occasion. Very best wishes,Jérémy Vandenhole, Deputy Manager

Dag Jos,Bedankt voor uw review.Het spijt ons dat uw verblijf niet helemaal naar wens was.Graag horen we hoe we onze service zouden kunnen verbeteren.Hartelijke groeten en beste wensen voor 2024,Jérémy Vandenhole, Deputy Manager

Chère Christelle,Merci d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez trouvé notre situation idéale pour visiter Gand et que la propreté de la chambre ait répondu à vos attentes. Votre appréciation du service nous touche particulièrement, sachant que notre équipe est dédiée à offrir une expérience mémorable 24/7. En ce qui concerne l'état de l'hôtel, bien que nous ayons reçu une note de 80%, nous restons attentifs afin de maintenir notre standard de qualité élevé, correspondant à notre établissement récemment ouvert en mai 2021. Nous sommes heureux que vous ayez apprécié les équipements de la chambre et nous continuerons à nous assurer que ceux-ci répondent parfaitement aux besoins de nos clients.Nous espérons vous revoir très bientôt pour un autre séjour réussi. Bien à vous,Jérémy Vandenhole, Deputy Manager

Dear Petro,Thank you very much for this kind review.We are so glad to hear that you enjoyed your stay with us.We look forward to seeing you again soon.Best regards,Jérémy Vandenhole, Deputy Manager

Beste Ann,Hartelijk dank voor deze uitstekende score!Het doet ons veel plezier dat u genoten heeft van uw verblijf bij ons. Fijn dat u tevreden was met het comfort en de rust van onze kamers en de vriendelijkheid van onze medewerkers.Hartelijke groeten,Jérémy Vandenhole, Deputy Manager