Dear Guest,Thank you for such a positive review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back.Best wishes,Harmony De Smet, Manager

Beste Patrick,Bedankt voor uw beoordeling.Uw lovende woorden over de prachtige locatie van ons hotel en de vriendelijkheid en behulpzaamheid van ons personeel vervullen ons met trots. Het doet ons deugd dat u de netheid en moderniteit van onze kamers op prijs stelde, evenals de kwaliteit van ons heerlijke ontbijt.Desondanks spijt het ons te horen dat de bereikbaarheid met de auto voor enige uitdaging heeft gezorgd. Ons hotel is gevestigd in een autovrije zone, wat kan leiden tot enige verwarring bij onze gasten. Wij streven ernaar om dit middels duidelijke aanwijzingen op onze website en in de bevestigingsbrief te communiceren. Uw feedback hierover is waardevol en wordt ter harte genomen.Tot slot zijn wij verheugd dat de voorzieningen in uw kamer naar wens waren. Wij hopen dat de espresso machine en de andere kamerfaciliteiten hebben bijgedragen aan een comfortabel verblijf. Hotel Harmony zet zich in om elke gast een harmonieuze ervaring te bieden en wij zijn dankbaar dat u dit heeft mogen ervaren.Met hartelijke groeten,Harmony De Smet, Manager

Dear Erin,Thank you very much for this kind review.We are thrilled to know that the historical charm of our location added to the allure of your visit, and that you found the check-in process to be smooth and welcoming.The view from our rooms is indeed one of the features we are most proud of, and it's always heartening to hear when it has been a highlight for our guests. The vibrant atmosphere of Ghent, coupled with our old-world charm and modern amenities, is something we strive to perfect, and your recognition of these efforts is most rewarding.Comfort is paramount, and we are glad that you appreciated the quality of our linens, HVAC system, and the hot water availability in your room. Our team works diligently to ensure that every aspect of your stay is comfortable and convenient.Your kind words about the service and cleanliness at Harmony are a testament to the dedication of our staff. We are also pleased that you enjoyed the unique experience of our rooftop pool, which offers a refreshing retreat amidst the city's historic skyline.Lastly, we are delighted that our hotel's proximity to Ghent's renowned restaurants and pubs allowed you to fully immerse yourself in the local culture and flavors. Thank you for choosing Harmony, and for highlighting the many aspects that made your stay memorable.We look forward to welcoming you back on a future occasion. Best wishes,Harmony De Smet, Manager

Dear Yun,Please accept our thanks for taking the time to review your visit.It is delightful to hear that our central yet tranquil location contributed positively to your experience in Ghent, allowing you easy access to local cuisine and attractions such as the nearby castle.We are pleased that the recent refurbishments met your expectations, providing a blend of modern comfort within our historic building. We apologize for the minor inconveniences you encountered; we are continuously working to perfect our guest experience and appreciate your understanding.Your kind words regarding the hospitality of our staff are greatly appreciated. Our team strives to create a welcoming and friendly atmosphere for all our guests.We look forward to welcoming you back.Best regards,Harmony De Smet, Manager

Beste Tom,Bedankt voor uw beoordeling en feedback.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u bij een volgende keer opnieuw te mogen verwelkomen!Met vriendelijke groeten,Harmony De Smet, Manager

Dear Maynard,Thank you for this positive review.We are truly heartened to hear that you found our hotel to be a lovely abode during your eight nights with us. Our team is delighted that you appreciated the prime location and the high standards we strive to maintain.It is always our aim to provide a comfortable and welcoming atmosphere, akin to a 'home away from home', and we're glad to have achieved this for you. Your commendation of the room's cleanliness, the hotel's condition, our dedicated service, and the range of amenities offered is greatly appreciated.We believe that every detail counts in ensuring an exceptional stay for our guests, and your positive feedback is a wonderful affirmation of our efforts.We look forward to welcoming you back on a future occasion. Best wishes,Harmony De Smet, Manager

Dear Samantha,Thank you for this kind review about your recent visit.We are glad you had an enjoyable stay; our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back. Best wishes,Harmony De Smet, Manager

Beste Sam,Hartelijk dank voor uw review.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!We hopen u bij een volgende keer opnieuw te mogen verwelkomen!Met vriendelijke groeten,Harmony De Smet, Manager

Beste Leen,Dank u voor uw mooie beoordeling.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!Warme groeten vanwege ons hele team,Harmony De Smet, Manager

Dear Daniel,We thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Harmony De Smet, Manager

Beste gast,Vriendelijk dank voor het delen van uw waardering.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer staan we graag weer voor u klaar.Vriendelijke groet,Harmony De Smet, Manager

Dear Tim,Thank you for your kind feedback.Our entire team is thrilled that you had such a pleasant experience with us. We do our best to provide top-notch service and ensure the complete satisfaction of our every guest, so it is rewarding to know that we could meet all your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Harmony De Smet, Manager

Chère Virginie,Un grand merci pour votre recommandation.Nous sommes ravis d'apprendre que la localisation de notre établissement vous ait convenu.Soyez assurée que la propreté et le confort de nos chambres sont de la plus haute importance pour nous et nous veillerons à examiner et à améliorer cet aspect.Enfin, nous sommes fiers de notre équipe dévouée, toujours prêt à écouter et à répondre aux besoins de nos hôtes.Ce serait un plaisir de vous accueillir à nouveau très bientôt. Bien à vous,Harmony De Smet, Manager

Beste Luc,Hartelijk dank voor uw review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u bij een volgende keer opnieuw te mogen verwelkomen!Met vriendelijke groeten,Harmony De Smet, Manager

Liebe Julia,wir danken Ihnen herzlich für Ihre positive Rückmeldung zu Ihrem Aufenthalt in unserem Hotel.Es freut uns sehr, dass Sie die zentrale Lage unseres Hauses geschätzt haben und sich durch die geschmackvolle Ausstattung unserer Zimmer wohlgefühlt haben. Unsere tägliche Reinigung und die kontinuierliche Pflege des Hotelzustands tragen dazu bei, dass unsere Gäste eine hervorragende Erfahrung machen. Wir sind auch stolz auf unseren Service und freuen uns, dass dieser Ihren Erwartungen entsprochen hat.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen.Harmony De Smet, Manager

Dear Paris,Thank you for taking the time to share your feedback,We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We hope to welcome you again in the future and wish you a Happy New Year!Best wishes,Harmony De Smet, Manager

Dear Robert,Thank you for taking the time to review your stay.We note that you were accommodated in one of our distinctive third-floor rooms. These spaces are indeed unique, offering a charming experience under the eaves of our historic building. We do understand that the unique layout of these rooms may present a challenge for our taller guests, and we hope this did not cause any inconvenience for you. For future visits, we would be more than happy to assist you in selecting a room that better suits your height and comfort preferences.We hope to welcome you back. Best wishes,

Beste gast,Hartelijk dank voor deze hoge score.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!Met vriendelijke groeten,Harmony De Smet, Manager

Dear Laurent,Thank you for this positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Harmony De Smet, Manager

Dear Jay,Thank you for taking the time to share your opinion with us.We are thrilled to hear that you loved your stay with us and found our hotel beautiful. It's great to know that you appreciated our prime location in the heart of the city, close to the Castle of Counts and other attractions.Our team takes pride in providing excellent service, and we are glad that you found our staff to be helpful and attentive. We are also pleased that you enjoyed the cleanliness of your room, the hotel's condition, and the amenities provided during your stay.We look forward to welcoming you back on a future occasion. Best wishes,

Dear Eric,Thank you for this positive feedback.We are delighted to hear that you enjoyed the modern design of your room, including the high ceilings and waterfall shower. Our prime location in the historic city center and friendly staff are indeed some of the aspects we take pride in.We look forward to welcoming you back on a future occasion. Best wishes,

Dear Mary,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you appreciated our nice team and enjoyed your stay in our great suite.We look forward to welcoming you back in the future.Best regards,Harmony De Smet, Manager

Dear Phillip,Thank you for sharing your feedback about your recent stay.We would have liked to have met all your requirements.We would welcome your suggestions on how we could have improved your experience.We hope that we may have the pleasure of welcoming you back in the future. Kindest regards,Harmony De Smet, Manager

Beste Ad,Bedankt voor uw feedback.We zijn blij te horen dat u onze locatie en het hotel in het algemeen fantastisch vond. We kijken ernaar uit u in de toekomst opnieuw te verwelkomen.Graag willen we meedelen dat alle kamers met bubbelbad begin 2024 worden vernieuwd.Het spijt ons te horen dat u problemen heeft ondervonden met de koelkast in uw kamer. We zullen dit zeker onder de aandacht brengen van ons onderhoudsteam om ervoor te zorgen dat dit probleem wordt aangepakt. Uw comfort en tevredenheid zijn voor ons van het grootste belang.Met hartelijke groeten,Harmony De Smet, Manager

Dear Guest,Thank you for your review of your recent stay.We are glad to hear that you appreciated the cleanliness of your room and the service provided by our staff. However, we are sorry to hear about the unpleasant smell in the corridor and the noise from the room above. Our hotel is designed with soundproofing features to ensure a comfortable stay for our guests, and we provide earplugs at the reception for additional noise reduction if needed. We will investigate the source of the smell and take appropriate measures to address it.We hope to welcome you again in the future. Best wishes,

Dear Russell,Thanks for this review and your insight.We are delighted to hear that you found our location perfect and enjoyed the cleanliness and comfort of our hotel. We appreciate your feedback regarding the bathroom design in your room and will take it into consideration for future improvements.We apologize for any inconvenience caused by the parking situation. Our hotel parking is indeed limited and subject to availability, which is why we recommend guests to reserve a spot in advance. We understand that this information might not have been clear on the booking platform you used, and we will look into this matter. For future reference, our website and confirmation emails provide detailed information about parking options, including nearby public parkings (200m from the hotel). We also assist our guests with the Low Emission Zone registration upon check-in to ensure a smooth experience.We hope to welcome you again in the future. Best wishes.Harmony De Smet, Manager

Dear Heather,Thank you for sharing the review of your stay with us.We are delighted to hear that you found our rooms to be elegant and modern, with many amenities for your comfort. It's great to know that you enjoyed the beautiful tub and the coffee maker in your room. Our prime location near the castle and on the canal certainly adds to the charm of our hotel, and we are glad it contributed to your enjoyable stay.We hope that you will visit us again in the future. Kind regards,

Dear Ioannis,Thank you for taking the time to review your stay.We are thrilled to hear that we exceeded your expectations and that you had a lovely stay with us. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back on a future occasion. Best wishes,Harmony De Smet, Manager

Beste Georges,Bedankt voor uw enthousiaste beoordeling!Wij vinden het fantastisch te lezen dat u genoten heeft van uw verblijf in ons hotel.We hopen u bij een volgende keer opnieuw te mogen verwelkomen!Met vriendelijke groeten,

Dear Jacob,Thank you for this positive feedback.We are delighted to hear that you enjoyed our central location in the heart of Ghent, surrounded by numerous cafes, restaurants, and shops. Our staff takes great pride in providing friendly and helpful service, and we are glad that they were able to assist you with city guides during your stay.We appreciate your kind words and recommendation, and we hope to welcome you back to Hotel Harmony in the future.We look forward to welcoming you back on a future occasion. Best wishes,

Dear David,Thank you for sharing your feedback about your recent experience.We are delighted to hear that you found our hotel and location convenient for visiting central Ghent. Our prime location in the historic city center indeed offers easy access to major attractions and shopping areas.We understand that navigating to our hotel by car can be challenging due to the car-free zone and street signs. We apologize for any inconvenience this may have caused. For future reference, we recommend following the route description provided on our website and confirmation letter, as GPS systems may not be updated with the latest traffic plan. Additionally, our hotel is available 24/24hr to guide you to our hotel, and we are always happy to assist you with directions.We hope to welcome you back. Best wishes,

Dear Luis,Thank you for positively reviewing your time at our hotel.We are delighted to hear that you enjoyed our prime location in the city and the beautiful night view from your room's balcony. Our team takes great pride in providing excellent service, and we are glad that you found them to be amicable.We look forward to welcoming you back on a future occasion. Best wishes,

Beste Ilse,Hartelijk bedankt voor deze mooie review.We zijn blij te horen dat u onze mooie kamers en het vriendelijke en behulpzame personeel waardeerde. We hopen u in de toekomst opnieuw te mogen verwelkomen voor een nog betere ervaring.Warme groeten vanwege ons hele team,

Beste Diederik,Hartelijk dank voor dit zeer positieve oordeel.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u bij een volgende keer opnieuw te mogen verwelkomen!Met vriendelijke groeten,Harmony De Smet, Manager

Dear Peter,Thank you for sharing your kind review.We are thrilled to hear that you found our hotel to be well-run and appreciated the cleanliness, condition, and service provided by our team. Our staff takes great pride in ensuring that our guests have a comfortable and enjoyable stay.We look forward to welcoming you back in the future. Best regards,Harmony De Smet, Manager

Dear Nerida,Thank you for taking the time to share your review.We are delighted to hear that you enjoyed our prime location on the canal and in the heart of the city. It's great to know that you appreciated the spacious room with canal views.We apologize for any noise disturbances you may have experienced during your stay. While our rooms are soundproofed, we understand that noise from outside and other guests can sometimes be an issue. For future stays, please feel free to request a room on a higher floor or at the back of the hotel, which are generally quieter. Additionally, we do provide earplugs at the reception for our guests' convenience.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,Harmony De Smet, Manager

Dear Eugene,Thank you for this positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,

Dear Michael,We would like to thank you for reviewing your experience.We are delighted to hear that you appreciated our beautiful canalside setting, clean and well-appointed rooms, and central location. Our team strives to provide a comfortable and enjoyable stay for all our guests.We apologize for any inconvenience you may have experienced during your stay. We understand that a welcoming reception is important, and we will address this with our team to ensure better service in the future. Regarding your request for a kettle, we do provide them upon request at the reception, and we are sorry for any delay in fulfilling your request. As for the USB charger issue, we appreciate your feedback and will look into it to ensure it is resolved. We also apologize for the glasses left in the bar area and will make sure to improve our attention to detail in this regard.We hope to welcome you back. Best wishes,

Cher Marc,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'opportunité de vous recevoir de nouveau parmi nous. Bien cordialement,

Kære Betina.Tusinde tak for din anmeldelse af opholdet på Harmony.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os.Vi håber at se dig igen snart for endnu en fantastisk oplevelse. Med venlig hilsen,

Cher Alain,Merci pour votre commentaire.Nous sommes ravis que vous ayez aimé notre hôtel ainsi que l'amabilité de notre équipe à qui nous transmettons vos compliments.Le prix notre petit déjeuner est généralement jugé équilibré par nos hôtes. Toutefois, si vous le réservez inclus avec la chambre, vous bénéficiez d'un tarif plus attractif.C'est également un plaisir de savoir que notre emplacement de choix a contribué à la réussite de votre séjour.Nous espérons avoir l'opportunité de vous recevoir une nouvelle fois pour un séjour plus réussi.Bien à vous,Harmony De Smet, Manager

Cher Marc,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Bien à vous,Harmony De Smet, Manager

Dear Donald,Thank you for this great review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Harmony De Smet, Manager

Dear Janette,Thank you for taking the time to review your stay.We would like to express the thanks of the entire team for your kind words. We are pleased that you appreciated our convenient location and spacious rooms.We look forward to seeing you again. Best wishes,Harmony De Smet, Manager

Dear Teresa,Thank you for this kind review about your recent visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope you will return for another memorable stay.Best wishes,Harmony De Smet, Manager

Dear Peter,Thank you for your kind feedback.We regret we were not able to meet all your requirements.We would welcome your suggestions on how we could have improved your experience.Thank you again; we hope that you will return. All the best,Harmony De Smet, Manager

Dear Catherine,Thank you for sharing your opinion after your recent stay.We are delighted that you had such a memorable stay with us and found our location to be so suited to your needs.We hope to have the occasion to welcome you back. Kind regards,Harmony De Smet, Manager

Dear Rachael,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future visit.Kind regards,Harmony De Smet, Manager

Dear Tim,Thank you for your kind review of your recent stay at our hotel.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back on a future occasion. Best wishes,Harmony De Smet, Manager