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세컨드 애비뉴 비치사이드 아파트먼츠 여행 후기

4 out of 5
세컨드 애비뉴 비치사이드 아파트먼츠
3 Second Avenue, Burleigh Heads, QLD

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 365개 이용 후기 중 237개" "
평점 8 - 좋아요. 365개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 365개 이용 후기 중 19개" "
평점 4 - 별로예요. 365개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 365개 이용 후기 중 6개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The building is going through renovations but our first room (2 bdrms 2 bathrooms) was not a renovated one and had visible water damage through the wall from the shower in the main ensuite and heavy black mould around the 2nd bath. But they moved us at our request into a fully renovated room and we had a wonderful space without any mould. So, I would say their upgrade is going to be fantastic! Of course, it is noisy outside at the moment because so many other hotels are being upgraded totally on the street, too. And a new one has just been started right out front. By next year this will be an amazing place to stay. Enjoyed the beautiful view and the noise stopped by 3:00pm every day. Had a very relaxing time. Loved the exercise circuit along the beach boardwalk. Fun exercise equipment permanently set up. Absolutely loved being so close to the beach!
2024년 5월에 4박 숙박함
답변 제공: 2nd Avenue Team 님, 2024년 5월 11일
Hi Susan thank you for taking the time to review our property we really appreciate the feedback and hope to host you again next year when all the construction work around us has finished.

10/10 - 훌륭해요

Samuel Richard Vaux

2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Nadine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay and will definitely be back!!
2024년 2월에 11박 숙박함
답변 제공: 2nd Avenue Team 님, 2024년 3월 4일
Hi Nadine, thank you for taking the time to review our property. We appreciate your feedback and look forward to seeing you again in the near future.

2/10 - 너무 별로예요

Joseph

2024년 2월에 7박 숙박함

8/10 - 좋아요

John

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay with incredible view and location
2024년 1월에 6박 숙박함
답변 제공: 2nd Avenue Team 님, 2024년 2월 1일
We are delighted you enjoyed your stay with us, and we are looking forward to welcoming you back to 2nd Avenue.

8/10 - 좋아요

Kasey

2024년 1월에 7박 숙박함
답변 제공: 2nd Avenue Team 님, 2024년 1월 29일
Thank you we are glad you enjoyed you stay.

8/10 - 좋아요

Yuk Lan

2024년 1월에 5박 숙박함
답변 제공: 2nd Avenue Team 님, 2024년 1월 29일
Glad to see you had an enjoyable stay.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Amazing view from the 23rd floor. Apartment neat and tidy not a big apartment. Only minor complaint no wall clock in kitchen/dining area.
2023년 12월에 7박 숙박함
답변 제공: 2nd Avenue Apartments 님, 2024년 1월 9일
Thank you, we are glad you enjoyed our amazing views and had a comfortable stay.

10/10 - 훌륭해요

Jamie Bruce

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was amazing and the apartment was also to a high standard. Access was easy and the allocated basement parking made life very easy. Although we only used it a few times, the pools were so clean and very nice to use. My only negative point is that there was a spare roll of carpet in one of the wardrobes and there was also a drawer missing but these were minor points compared to the apartment overall.
2023년 10월에 21박 숙박함
답변 제공: Second Avenue Team 님, 2023년 11월 20일
Thank you for your fantastic review! We're thrilled you enjoyed the stunning view, high-quality apartment, convenient parking, and pristine pools. We strive to provide a wonderful experience and we're delighted you had a great stay!

8/10 - 좋아요

Helen

가족 여행
좋아요: 편의 시설/서비스
It was great and will be perfect once the work is finished. There was no problem with night noise and we were out most of the day so was no real problem.
2023년 11월에 3박 숙박함
답변 제공: Sahra 님, 2023년 11월 12일
Hi Helen,Thank you for your positive review! We're glad you had a great stay. We're working to complete ongoing improvements and appreciate your understanding. Your feedback is valuable, and we look forward to welcoming you back for an even better experience.Kind regards,2nd Avenue Apartments

8/10 - 좋아요

MICHAEL

좋아요: 객실의 편안함
Spacious apartment with fantastic ocean view
First impressions were a little daunting as two floors were undergoing renovation, causing noticeable noise and odour, but once we settled in we were completely happy with our apartment.
2023년 11월에 3박 숙박함
답변 제공: Sahra 님, 2023년 11월 12일
Hi Michael,Thank you for your feedback. We apologize for the inconvenience caused by ongoing renovations. We're glad you were happy with your apartment once settled. We're committed to improvements and hope to host you again for a smoother experience.Kind regards,2nd Avenue Apartments

10/10 - 훌륭해요

keith Andrew

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had a nice stay
2023년 10월에 9박 숙박함
답변 제공: Second Avenue Team 님, 2023년 11월 3일
Hi Keith thank you for taking the time to do a review we really appreciate it and glad you enjoyed your stay with us and hope to see you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
私は23階の角部屋だったので3方向の素晴らしい景色を体験できました。テレビは映画チャンネルが見られました。他には冷蔵庫、食洗機、オーブン、電子レンジ、IHコンロ、電気ポット、洗濯機、乾燥機など。欠点は、テレビ画像やインターネットがフリーズすることと、設備全体が古いことです。
2023년 10월에 3박 숙박함
답변 제공: Second Avenue Team 님, 2023년 11월 2일
We are so glad to hear you had an enjoyable experience with us and enjoyed our amazing views.

8/10 - 좋아요

Virginia Wynifred

2023년 10월에 9박 숙박함
답변 제공: Second Avenue Team 님, 2023년 10월 28일
Thank you for your review.

2/10 - 너무 별로예요

Claire

좋아요: 청결 상태, 숙박 시설 상태 및 시설
There were building works going on at the time of my stay which I was not notified about. So drilling and hammering throughout the day during the week days. Had it not been for this I would have rated my stay highly but it had a huge impact. Staff were friendly, location great, good sized apartment.
답변 제공: Second Avenue Team 님, 2023년 10월 23일
We apologies for any inconvenience caused by the construction. We do send an email to each guest to advise of the works in advance, but we are sorry if this didn't reach you. We're glad you found our staff friendly, enjoyed the location, and liked the apartment size. Your feedback is important, and we hope to welcome you back at another time.

10/10 - 훌륭해요

YOSHIKO

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
とても良かったです!また行く機会があれば泊まりたいと思います。
2023년 10월에 3박 숙박함
답변 제공: Second Avenue Team 님, 2023년 10월 12일
We are glad to hear you enjoyed your stay and we hope to welcome you back to 2nd Avenue.

6/10 - 괜찮아요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 10박 숙박함
답변 제공: Second Avenue Team 님, 2023년 10월 26일
Thank you for your feedback, we look forward to having you stay with us again.

8/10 - 좋아요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location unfortunately there is construction in the area
2023년 10월에 3박 숙박함
답변 제공: Second Avenue Team 님, 2023년 10월 12일
Thank you for your feedback. We appreciate your kind words about our location, and we apologies for any inconvenience caused by the construction.

8/10 - 좋아요

Mark

좋아요: 청결 상태
2023년 9월에 8박 숙박함
답변 제공: Second Avenue Team 님, 2023년 10월 26일
Thank you we are glad you enjoyed your stay.

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Always love second ave. Indoor pool spa sauna. Locality etc
2023년 8월에 6박 숙박함
답변 제공: Second Avenue Team 님, 2023년 8월 28일
Thank you for the positive review. We're thrilled to hear you enjoyed our facilities and location. We look forward to welcoming you back soon.

8/10 - 좋아요

Robyn

가족 여행
We only stayed Friday night till Monday morning. Definitely do not stay Mon to Friday as the renovation noise (jackhammers) is unbearable. We had a lovely stay then Monday 8am you had to go out. Whole building was affected by noise. No chance anyone could rest or sleep or relax in apt. Aside from that I imagine price would double per night when renovations complete. Lovely spot.
2023년 8월에 3박 숙박함
답변 제공: Second Avenue Team 님, 2023년 8월 22일
Thank you for sharing your feedback! We're thrilled to hear that you had a great stay over the weekend and enjoyed our lovely location. We apologize for any inconvenience caused by the renovation noise on Monday morning. We're actively working on improving our facilities, and we appreciate your understanding. We look forward to welcoming you back once the renovations are complete for an even better experience!

8/10 - 좋아요

Erica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Second Avenue Team 님, 2023년 8월 10일
Hi Erica thank you for your review and we hope that you will come and stay again at 2nd Ave .

8/10 - 좋아요

Melanie

아이를 동반한 가족 여행
좋아요: 청결 상태
Good location, great sea views. Good indoor pool, outside pool was too cold to swim. Flat had all the commodities like washing machine appreciated for families. But our flat needed a soft refurbishment. Also Quilts would be appreciated for winter. Noisy because of busy highway at the back of property. Property would need a ramp for suitcases and pushchair.
2023년 7월에 5박 숙박함
답변 제공: Second Avenue Team 님, 2023년 8월 4일
H Melanie that you for taking the time to review our property. Our location in Burleigh Heads is great for beach views from the balcony. Glad you enjoyed our indoor pool. We do appreciate your feedback. All of our Apartments are individually owned and your comments regarding furnishing will be passed on to the owners. We do hope we can host you again in the future.

10/10 - 훌륭해요

Rod

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff (Phil), great location. Would highly recommend.
2023년 7월에 4박 숙박함
답변 제공: Second Avenue Team 님, 2023년 7월 16일
We're delighted that you had such a positive experience with us, and we greatly appreciate your recommendation. Thank you for choosing us, and we look forward to welcoming you back soon!

8/10 - 좋아요

Andra

아이를 동반한 가족 여행
좋아요: 청결 상태
Whilst the apartment itself was a bit tired, it had everything you needed for a great family holiday and a fully functioning kitchen which made making meals easy. The location is fantastic with the beach directly across the road, restaurants a short walk away and great parking for when you do day trips elsewhere.
2023년 7월에 6박 숙박함
답변 제공: Second Avenue Team 님, 2023년 7월 14일
Thankyou Andra for taking the time to review our property. It means a lot to us and so glad you enjoyed the great views and the fantastic location.We look forward to having you back to stay with us again

8/10 - 좋아요

Sharon Lee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of work going on but wasn’t a problem at all ,great location
2023년 6월에 3박 숙박함
답변 제공: Second Avenue Team 님, 2023년 6월 19일
Thank you, Sharon, we are glad you enjoyed your stay.

4/10 - 별로예요

Elise

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was not good. The carpet was filthy and crusty on touch of the foot. The whole place needed a dust, dust hanging from the pictures above the bed and walls. We moved the ottoman in the lounged room and the carpet so was dirty and food underneath. Our room clearly used to be a 2 bedroom, and has had a wall knocked down and made a larger main bedroom. The orientation of the bed faced the wall not the ocean. The couch also faced the wall not the ocean. Could not watch tv and look out to ocean at same time. Dining room and lounge needed to be swaped around. Couch was too far away from TV which made the remote difficult to work. No TV in bedroom. Neighbours were smoking pot all weekend which seeped into our apartment.
2023년 6월에 3박 숙박함
답변 제공: 2nd Avenue Apartments 님, 2023년 7월 9일
Dear Elise,Thank you for your review and for sharing your concerns about your recent stay. We apologize for the issues you encountered regarding the cleanliness of the room, the layout, and the disturbance caused by neighbours. Your feedback is valuable to us, and we will take immediate action to address these matters and ensure a more pleasant experience for our guests. We hope you will give us another opportunity to provide you with a superior stay.Best regards,Sahra2nd Avenue Apartments

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place to stay. amazing sea views.
2023년 5월에 4박 숙박함
답변 제공: Reservations 님, 2023년 5월 14일
Thank you for the great review. We are glad you enjoyed your stay.

8/10 - 좋아요

Kate

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location as walking distance to main shops, restaurants and beach. Stunning view from 8th floor and beautiful to wake up to. There was construction works happening in the upper levels of the building which meant some disruption. Some amenities weren’t working or serviced like the spa and steam room.
2023년 5월에 3박 숙박함
답변 제공: 2nd Avenue Apartments 님, 2023년 7월 9일
Dear Kate,Thank you for your review and for highlighting the great location of our hotel, with easy access to shops, restaurants, and the beach. We apologize for the inconvenience caused by the construction works and the amenities not being fully functional. We appreciate your understanding, and we will address these issues promptly. We hope to welcome you back for a better experience in the future.Best regards,Sahra2nd Avenue Apartments

10/10 - 훌륭해요

Erylin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and view. Easy walk to beach and headland
2023년 4월에 3박 숙박함

4/10 - 별로예요

Belinda Eileen

2023년 4월에 4박 숙박함

2/10 - 너무 별로예요

Rodney

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The view was amazing but everything else about our apartment was extremely disappointing, including: *The noise from the renovation was terrible and we couldn't wait to get out of our apartment each morning before we got a headache from the demolition of tiles, which seemed to be occurring directly above our heads. I spoke to the receptionist who indicated that the renovation was noted on the booking website. I checked the booking website and there is a note right at the very bottom of the site under Policies. It should have been much more prominent given the noise and access impact of the renovations. *The apartment was extremely dirty and run down (I've even got photos of tiles falling off the wall, piles of dirt in the corners, marks all over the walls, holes in the sheets, difficulty opening and closing cupboard doors etc). *The main air conditioning unit sounded like it was about to 'take off' and you could hardly hear the TV above the noise of the unit. I've travelled the world and even stayed in many Backpacker Hostels that were of a much higher standard than this apartment. I've never left a bad review but this apartment really deflated our family holiday. I would definitely NOT recommend staying at 2nd Avenue Beachside Apartments.
2023년 4월에 5박 숙박함

8/10 - 좋아요

Louise 님, Torquay

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself is quit aged but you can move past that very quickly when you get to wake up to that view everyday. The staff are lovely and my kids loved that there was a PS3 with games in the room!! I would recommend staying.
2023년 4월에 8박 숙박함

8/10 - 좋아요

john

가족 여행
좋아요: 청결 상태, 객실의 편안함
Nice apartment, needs new furniture.
Location was ideal, view spectacular and the building with all its amenities were great. 2 bed executive, 21c was spacious comfortable and well equipped. The furniture in the living area and balcony was very poor. All very old and worn, sofa and chairs were what you expect in a student flat, not a upmarket Gold Coast apartment. Outdoor furniture was plastic junk from the 80s, only 2 seats for a apartment for 4 people. Cleanliness was fine on the surface, but in need of a good deep clean, sills, window frames etc. Update the furniture and lighting fixtures to the 21st century and the place would be brilliant.
2023년 3월에 5박 숙박함
답변 제공: Second Avenue Team 님, 2023년 3월 16일
Thank you for taking the time to review your recent stay with us. We are glad you enjoyed our location the views & found the building amenities great. We appreciate you feedback regarding the furnishings and will pass your comments regarding the cleanliness onto our housekeeping team to address straight away.We hope to welcome you back to stay with us again.

8/10 - 좋아요

Morag

연인과의 여행
좋아요: 편의 시설/서비스
Liked Amazing Ocean view Liked balcony Liked Spaciousness Didn’t like rubber backed curtains smelled with the sun hit them.
2023년 3월에 3박 숙박함
답변 제공: 2nd Avenue Team 님, 2023년 3월 14일
Thank you so much for your very kind review. We are pleased to hear that you enjoyed the view and found our apartment spacious. We also appreciate the feedback regarding the curtains.

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall I had the most wonderful stay. The view is stunning and the rooms are lovely plus it’s so close (stones throw) to the beach. The staff also went above and beyond to ensure I had the best stay! Will definitely be back. Big thank you again to Bec, Vanessa & Phil for a wonderful stay!
답변 제공: 2nd Avenue Team 님, 2023년 3월 7일
Hi Alice, many thanks for taking the time to leave a review of our property. We do thank you for your kind words and hope that we can welcome you once again soon to 2nd Avenue Apartments in Beautiful Burleigh.Kind regards, The 2nd Ave team

6/10 - 괜찮아요

Peter

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Problem with cockroaches
2023년 2월에 4박 숙박함
답변 제공: 2nd Avenue Team 님, 2023년 3월 8일
A very good morning Peter, we do thank you for taking the time to leave a review. We do take these issues very seriously and maintain our pest control systems to ensure the property is not adversely affected by pests. In the days prior to your experience, we did have the building pest control through to spray internally on all floors. The pest control measures do not kill the cockroaches straight away as much as we would like it to. As we do live in a tropical part of the world the eradication of all cockroaches in the local environment is not possible and as they do have the ability to fly through open windows and doors that may be left open by guests. It is a continual effort required to keep them out of the building. We are always vigilant to act on reports of pests and do not take it lightly. Once again we thank you for your comment and hope that we are able to welcome you back to 2nd Avenue Apartments in the future

8/10 - 좋아요

Cindy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot ..
2023년 2월에 5박 숙박함
답변 제공: 2nd Avenue Team 님, 2023년 2월 15일
Thanks Cindy. Don't hesitate to call us and book your next stay

10/10 - 훌륭해요

Shelley

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The swimming facilities were excellent. Shame the steam room was not working for our stay but that can't be helped. Appreciated the comms about the construction work on the property so we were prepared.
2023년 2월에 5박 숙박함
답변 제공: 2nd Avenue Team 님, 2023년 2월 15일
Thanks so much for taking the time to write this review. We look forward to welcoming you back. Also, we do have the steam room up and running again :)

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2nd Ave apartments never disappoint; awesome proximity to beach and all the shops/restaurants - everything within easy walking distance. Although the building is quite old, the pools, common areas and gardens are all well maintained and the staff onsite are always very pleasant and accommodating regards any requests. This was our 3rd stay and we can’t wait to come back!
2023년 2월에 3박 숙박함
답변 제공: 2nd Avenue Team 님, 2023년 2월 10일
Hi Kelly thank you for taking the time to review our property, we really appreciate it. So glad you enjoyed our facilities and lovely restaurants and cafe. Look forward to seeing you again in the near future.

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 객실의 편안함
10
We would highly recommend staying at 2nd Avenue Apartments very spacious very clean and great location
2022년 11월에 7박 숙박함
답변 제공: 2nd Avenue Team 님, 2022년 12월 3일
Hi Kerry thank you so much for taking the time to review our property. We are glad you enjoyed your stay, and we hope to see you again in the near future.Reservations

6/10 - 괜찮아요

Ashley

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff, great location and burleigh beach is the absolute best!! The property itself though seemed worn out, including the facilities which made it a little disappointing. The apartment was really poorly cleaned, floors were sticky, all the kitchen appliances and utensils were so dirty and stained. Linen was ok. Overall, it is still a convenient location but not the most comfortable place to stay if your looking for a relaxing vacation
2022년 11월에 3박 숙박함
답변 제공: 2nd Avenue Team 님, 2022년 11월 28일
Thank you for your feedback. We are happy to hear that you found our staff lovely & enjoyed our great location.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great ocean views, unit and ammenities were perfect
2022년 11월에 3박 숙박함
답변 제공: 2nd Avenue Team 님, 2022년 11월 28일
Thank you for the great review.

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great ocean view.
답변 제공: 2nd Avenue Team 님, 2022년 11월 13일
Thank you for the 5-star review. We are glad you enjoyed our amazing ocean views.

6/10 - 괜찮아요

Margaret

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful view but the apartment needs alot of work
2022년 10월에 3박 숙박함
답변 제공: 2nd Avenue Team 님, 2022년 11월 13일
Thank you for your feedback. We are glad to hear you enjoyed the view, we agree they are amazing.

8/10 - 좋아요

Grant

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great for younger and older kids, good spot to relax if your lucky enough to be kid free.
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Toshio

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view, great location, comfortable bed, great pools.
2022년 6월에 3박 숙박함
답변 제공: 2nd Avenue Team 님, 2022년 6월 24일
A very heartfelt thank you Kelly. Thanks for taking the time out to leave a review of your stay. We do very much hope that we will be able to welcome you again to 2nd Ave Apartments in the near future.

10/10 - 훌륭해요

David 님, Scarborough

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception check in was easy, access to room was convenient, views from the balcony were stunning, comfortable and very well furnished. Would stay there again no problems
2022년 6월에 3박 숙박함
답변 제공: 2nd Avenue Team 님, 2022년 6월 22일
Hi David thank you for taking the time to review our property. Your feed back is important to us. Glad you enjoyed the location and our great views. We do look forward seeing you again.