디럭스룸, 침실 1개 | 거실 공간 | 평면 TV
예약 가능 여부 확인

브레이크프리 코스모폴리탄 여행 후기

3 out of 5
브레이크프리 코스모폴리탄
3142 Surfers Paradise Blvd, Surfers Paradise, QLD

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 203개 이용 후기 중 64개" "
평점 8 - 좋아요. 203개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 203개 이용 후기 중 35개" "
평점 4 - 별로예요. 203개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 203개 이용 후기 중 3개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

2/10 - 너무 별로예요

MooKun

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
냄세 엄청남...
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

William 님, 인천

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭한 룸컨디션과 도시 중앙에 위치해 있는 좋은 접근성. 그리고 합리적인 가격
외관은 비록 그렇게 훌륭하지는 않지만, 도심 가운데 위치하고 있어서 접근성이 상당히 훌륭하고, 가격이 여타의 숙소와 비교해서는 상당히 합리적인 숙소입니다. 여기에서 3박 4일을 머물면서 정말로 기억에 남는 휴가를 보낼 수 있었습니다. 다만 호텔과 같이 매일 방을 청소해 주는 서비스를 원하거나, 식사를 모두 외식으로 계획하시는 분들에게는 차라리 다른 호텔 및 레지던스를 권하고 싶습니다. 주방에 모든 것이 갖추어져 있어서 직접 요리를 할 수 있습니다.

8/10 - 좋아요

John

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The reception staff were excellent. The property is a bit noisy at night but location is excellent
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Kayo

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
フロントの方がみんな優しかったのが印象的でした。駅近で、スーパーや飲食店、お土産屋さんが近くて便利でした。ホテルの看板は駅からすぐ見えるので建物は分かりますが、私には入り口が分かりにくかったです。 逆バンジーを夜中遅くまでやっているので、叫び声がかなりきこえます。イースターの時期だったからなのか、外の賑やかさは部屋にいても分かります。部屋は広く清潔感もありました。また泊まりたいです。
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Fiona

가족 여행
좋아요: 숙박 시설 상태 및 시설
Empty beer cans rolling around all night in an area fenced off from our balcony kept us awake all night. Obviously the cleaners are not looking at the surrounding areas.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Mitchell

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Good budget accommodation in the centre of Surfers Paradise. Noise can be an issue if located on a lower floor like I was. You're also surrounded by construction that starts early in the morning 6-7am and a slingshot ride that operates late into the night. But sometimes thats a realistic sacrifice for the convenience of having the tram stop right out front and being so close to Cavill Ave. My particular room also had loud plumbing and was right next to the garbage shoot. Wouldn't recommend to light sleepers.
2024년 2월에 8박 숙박함

8/10 - 좋아요

shane

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 객실의 편안함
Excellent choice for centre of Surfers
Spacious deluxe 1 bedroom apartment in the centre of Surfers. Old but in good condition and clean. Lovely views of city and sea. Convenient and easy basement parking. Centre of Surfers means rather noisy at night, but closing the balcony doors solves this if a bother. Good desk staff but limited hours. Overall excellent value for money when under $150 / night.
2023년 12월에 7박 숙박함

6/10 - 괜찮아요

Kate

연인과의 여행
좋아요: 편의 시설/서비스
The property was good for the price. However, the couch was falling apart leaving leather debris all over the floor. The dryer needed clearer instructions and the pole holding the kitchen countertop was broken and wasn’t touching the ground. Yet the rooms were clean and the view was good for the location. The amenities were clean and useable. Overall, not bad.
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Y M

2023년 10월에 5박 숙박함

4/10 - 별로예요

Jen

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Garry

2023년 8월에 4박 숙박함

8/10 - 좋아요

Robert

2023년 8월에 7박 숙박함

8/10 - 좋아요

Matthee

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함

8/10 - 좋아요

VIC

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 8월에 6박 숙박함

8/10 - 좋아요

Gavin

연인과의 여행
The hotel was in a great location, close to the centre of Surfers and also trams. We had a great vie from our room. It is not a new building and that is evident in the rooms but did not impact our stay. The only real downside is the pillows were like bricks.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Celeste

좋아요: 청결 상태, 객실의 편안함
2023년 7월에 2박 숙박함

8/10 - 좋아요

Nozomi

サーファーズゲートに近くGリンクの駅に3分くらいで行けます。近くにスーパーあり､部屋も洗濯洗剤と食器洗剤ありで利便性はいいと思います。 チェックイン時刻より早く到着する事を事前に伝えていたら当日部屋の準備が出来たとエクスペディアのメッセージでお知らせがありました。 早朝フライトでフロントいない時間帯でもポストに鍵を返却すればokでした。 利用明細もあとからメールで送られてきました。 部屋によっては老朽化が目立つみたいですが私の利用した部屋は許容範囲内でした。 ただサーファーズに面した部屋だったので夜中まで外の騒音が聞こえて寝れなかったです。 平日ならそんなに気にならないのかもです。 騒音気にならない人にはめちゃくちゃおすすめです。

8/10 - 좋아요

myles

2023년 6월에 9박 숙박함

10/10 - 훌륭해요

Bruce

좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 5월에 5박 숙박함

8/10 - 좋아요

Jade Nicole

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great! The only negative was there was no wifi.

6/10 - 괜찮아요

Carolyn Lorraine

연인과의 여행
좋아요: 편의 시설/서비스
Very noisy on a weekend with night life going to about 2am
2023년 4월에 5박 숙박함

8/10 - 좋아요

Joanne

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and views. Comfortable beds, but furniture and rooms do need a little freshen up. Staff were friendly and amenities good. Would go back again
2023년 1월에 3박 숙박함
답변 제공: Kylie 님, 2023년 1월 27일
Dear Joanne,Thank you for your review. We are pleased to hear that you enjoyed your stay with us. I can confirm that we are currently in the process of freshening up the rooms & hope that this is completed before you return next.We look forward to welcoming you back in the future.Kind RegardsKylie Batt

4/10 - 별로예요

Michael

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Japan

2022년 10월에 5박 숙박함

8/10 - 좋아요

OLIVIER

좋아요: 청결 상태, 객실의 편안함
Hôtel très bien situé, mais bruyant
Hôtel très bien situé, mais très bruyant jusqu’à 22 heures au moins, avec les bars et activités autour.
2022년 10월에 5박 숙박함

6/10 - 괜찮아요

Miodrag

좋아요: 청결 상태
2022년 10월에 3박 숙박함

6/10 - 괜찮아요

JOHN

Great holiday in Surfers.
An older building and I would guess the apartments are individually owned so lucky dip on the condition. Hotel is well located and we had a view to die for. Great reception staff but rooms only serviced once in 12 days. Our room was getting tired with dirty carpet and not overly clean . The washing machine , dryer fridge etc very good. Bit of night club noise at night, but overall we got it for a cheap price so was great value.
Visitors
Views
2022년 7월에 12박 숙박함

8/10 - 좋아요

Chris

단체 여행
좋아요: 편의 시설/서비스
The reception staff were brilliant particularly Kylie. There was a mistake in the booking (caused by my misunderstanding) and she fixed it up perfectly. Highly efficient, friendly and genuinely helpful.
2022년 7월에 6박 숙박함
답변 제공: Kylie 님, 2022년 8월 6일
Dear Chris, We very much appreciate your comments regarding your stay at the BreakFree Cosmopolitan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Kylie

8/10 - 좋아요

craig

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to transport and places I wanted to go.
2022년 7월에 7박 숙박함
답변 제공: Kylie 님, 2022년 7월 29일
Hi Craig, Thank you for your review. We are so pleased to hear that you enjoyed your stay & our central location. We hope you had a safe journey home & we look forward to welcoming you back in the near future. Kind Regards Kylie

2/10 - 너무 별로예요

Jaimin

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location Location Location and thats where the positives end. Unfortunately, the experience was very disappointing as most of the amenities in the room were faulty and issues related to cleanliness like bed sheets were stained. Aiva at reception was extremely rude throughout multiple conversations during the day and only after we demanded refund, a new room was allocated for the night. That was 6pm on the day before our checkout but they had already lost what could have been a happy customer. Hate to do this to a business but am never returning to this place again or would ever recommend anyone as we did not feel we were treated well.
2022년 6월에 4박 숙박함
답변 제공: Kylie 님, 2022년 8월 6일
Dear Jaimin, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Kylie

2/10 - 너무 별로예요

JEAN GABRIEL

2022년 5월에 3박 숙박함
답변 제공: Kylie 님, 2022년 6월 4일
Dear Jean, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Kylie

8/10 - 좋아요

Regan 님, PARKHURST

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Great location. Walking distance to Cavill Ave and tram. Great ammenities. Room was not very clean with rubbish and food under the beds. Could do with a deep clean before next visitors. Despite this I would stay again.
2022년 5월에 5박 숙박함
답변 제공: Kylie 님, 2022년 5월 19일
Good Afternoon, Thank you for your feedback. I am pleased to hear that you enjoyed your stay & our central location. I am sorry to hear of these housekeeping issues. Please rest assured that I will address these with my team to prevent future reoccurrence. We hope you had a lovely journey back home & we look forward to welcoming you back next time. Kind Regards

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태
Apartment was spacious and very clean. Staff helpful & polite. In the heart of surfers, close to everything. Will be staying again.
2022년 4월에 4박 숙박함
답변 제공: Kylie 님, 2022년 5월 1일
Hi Alan, Thank you for your lovely review. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards Kylie

8/10 - 좋아요

Sarah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay again
2022년 4월에 7박 숙박함
답변 제공: Kylie 님, 2022년 4월 28일
Good Morning, Thank you for your review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the future. Kind Regards Kylie

8/10 - 좋아요

Jeremy

가족 여행
좋아요: 청결 상태
Central location but be mindful of the late night clubbing noise. Staff were very friendly and helpful. Pool and spa were good but overall the property is dated.
2022년 4월에 7박 숙박함
답변 제공: Kylie 님, 2022년 4월 28일
Hi Jeremy, Thank you for your lovely review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the future. Kind Regards Kylie

8/10 - 좋아요

Robyn

좋아요: 청결 상태, 객실의 편안함
2022년 3월에 3박 숙박함
답변 제공: Kylie 님, 2022년 4월 15일
Hi Robyn, Thank you for your 8/10 rating. We hope that you enjoyed your stay & we look forward to welcoming you back in the near future. Kind Regards

6/10 - 괜찮아요

Charmaine

좋아요: 객실의 편안함
2022년 1월에 6박 숙박함

10/10 - 훌륭해요

nick

2021년 12월에 5박 숙박함

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a hotel.located in the heart of Surfers Paradise the room was quiet when the external doors were shut.
2021년 9월에 3박 숙박함

8/10 - 좋아요

Ange 님, Forest Lake

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location right in the heart of Surfers (Cavill Ave) everything at your doorstep! Apartment was great, right size, great spacious balcony, had everything we needed! Only complaint would be the couches are outdated, they peeled all weekend making a horrid mess everyday all through the apartment but other than that we had a GREAT STAY AND WOULD STAY AGAIN!
2021년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located. Close to everything. Value for money. If you are upto level 7or8 then you may find it little noisy. Otherwise it is great accomodation.
2021년 7월에 5박 숙박함
답변 제공: Timur Mertalioglu, General Manager 님, 2021년 7월 20일
Dear Guest, We are pleased to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Regards,

10/10 - 훌륭해요

ashley

좋아요: 청결 상태, 객실의 편안함
Centre of surfers
Great location in centre of Surfers. Opposite Cavill av. 😀
2021년 5월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 6박 숙박함
답변 제공: Timur Mertalioglu, General Manager 님, 2021년 7월 20일
Dear Guest, Thank you for choosing to stay at Breakfree Cosmopolitan Hotel

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 4월에 3박 숙박함
답변 제공: Timur M. General Manager 님, 2021년 4월 20일
Dear Guest, Thank you for choosing to stay at Breakfree Cosmopolitan Hotel. We look forward to welcoming you back. Kind Regards,

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태, 객실의 편안함
Nice property
The units were nice and clean staff were helpful close to shops and beach and very close to trams and resturants would definitely stay again
2021년 3월에 7박 숙박함
답변 제공: Kylie 님, 2021년 4월 2일
Good Afternoon Ricky, Thank you for your feedback. We are so pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the future. Kind Regards Kylie

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Situated right in the centre! Old property! Average outlook. My basic was overflowing. I had booked a superior deluxe 1 bedroom which had no feels of deluxe! Lol. Could not sleep at night because people on street scream till 2am over weekend. Beach was hardly visible from 7th floor. Would NOT recommend this property for people who need luxury!
2021년 2월에 3박 숙박함
답변 제공: Timur Mertalioglu - General Manager 님, 2021년 3월 3일
Dear Guest, Thank you for taking the time to share your comments with us. We would like to take this opportunity to remind that we offer rooms as deluxe category not superior deluxe, also we don't sell sea view category rooms, however due to our fortunate location Eastern part of the building has Ocean Views and higher floors may have better views. At the price point, a lot of our guests would agree that they are receiving prime product. We apologise if we have not met your expectations. Kind regards, Timur Mertalioglu General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very centrally located and close to some nice eateries. Reception staff are friendly and helpful, check in is a little protracted due to COVID but it’s understandable. The room was well appointed with decent sized balcony and some sea views. Can be a little bit noisy due to close proximity to a night club but not overly so.
2021년 2월에 7박 숙박함
답변 제공: Kylie 님, 2021년 2월 12일
Good Afternoon, Thank you for your 5 Star Review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the near future. Kind Regards Kylie

8/10 - 좋아요

Sarah 님, Melbourne

좋아요: 청결 상태, 편의 시설/서비스
Great central location to Cavil Ave. Room was nice & clean. Only let down was the noice. We were on the 8th floor and it sounded like the noice was right out the front of the window. We could definitely tell there was no double glazing on the windows. Otherwise no other issues.
2021년 1월에 3박 숙박함
답변 제공: Timur Mertalioglu General Manager 님, 2021년 2월 15일
Dear Sarah, Thank you for sharing your feedback. We are pleased to read that you were happy with the room and with our hotel in general. Windows issue is being resolved very soon and we are replacing the windows partially in March and hopefully throughout the year all windows will be replaced. Thank you again for choosing to stay with us and we look forward to welcoming you back in the near future. Kind Regards, Timur Mertalioglu General Manager

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The air conditioning unit was not clean and a little concerning.
2021년 1월에 3박 숙박함
답변 제공: General Manager 님, 2021년 1월 15일
Dear Guest, Thank you for your feedback. We will immediately address your concern with our Housekeeping team. Thank you for choosing to stay with us and we look forward to welcoming you back to our hotel in the near future. Kind Regards, Timur Mertalioglu General Manager