Just a short distance from Surfers Paradise Beach, Crystal Bay on the Broadwater offers a garden setting and sauna. Guests can enjoy the spa tub, gym, and free WiFi, with attentive staff providing assistance throughout their stay.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Hot tub
Kitchen
Washer
Dryer
The current price is ₩194,675
₩194,675
₩214,142 total
includes taxes & fees
May 26 - May 27
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Located near the beach, Crystal Bay on the Broadwater is in Labrador, a neighborhood in Gold Coast. Cavill Avenue and SkyPoint Observation Deck are notable landmarks, and travelers looking to shop may want to visit Chevron Renaissance and Robina Town Centre. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Gold Coast travel guide
Located close to Chevron Renaissance and Cavill Avenue, Crystal Bay on the Broadwater provides a garden, laundry facilities, and car rentals on site. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a hot tub.
You'll also enjoy perks such as:
An outdoor pool along with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
Barbecue grills, tour/ticket assistance, and free newspapers
Guest reviews speak highly of the helpful staff and location
Room features
All 52 individually furnished rooms offer comforts such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Lever door handles
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Smoking not allowed
Services and conveniences
Blackout drapes
Free newspapers in lobby
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Phone
Tour and ticket assistance
Vending machine
Weekly housekeeping
Location highlights
Near the boardwalk/promenade
Things to do
Gym
Golfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
14 floors
52 units
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in hours are 8:30 AM - 12:30 PM on Sunday.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 30.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 30.0 per day
Rollaway bed fee: AUD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision
Frequently asked questions
Does Crystal Bay on the Broadwater have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Crystal Bay on the Broadwater?
As of May 25, 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on May 26, 2026 start from ₩194,675, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crystal Bay on the Broadwater pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Crystal Bay on the Broadwater?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Crystal Bay on the Broadwater?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Does Crystal Bay on the Broadwater provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crystal Bay on the Broadwater located?
Located in Labrador, this aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Crystal Bay on the Broadwater Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property is perfect location , amazing view of the ocean, great place to relax and walk along the shore. I love to stay there again. The apartment needs a little bit of upgrade but still overall cozy place to stay.
Arlen
Stayed 24 nights in Feb 2026
Verified
8/10 Good
john
Feb 5, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
john
Stayed 7 nights in Jan 2026
Verified
10/10 Excellent
Shirley
Dec 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great stay. Room was amazing, amenities great and staff very friendly.
Ideal spot for a relaxing stay. Rooms are spacious and well equipped. Restaurants and cafes at Chirn Park are excellent albeit 20 minute walk. Restaurants and Cafes at Broadwater and near Aqua Building are very good and only 10 minute walk. Extended our stay for an extra 2 weeks
Andrew
Stayed 21 nights in Mar 2026
Verified
10/10 Excellent
REBEL
Dec 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place and location.
REBEL
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Matt
Jan 22, 2026
Liked: Cleanliness, communication
Staff very helpful and friendly
Matt
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
LEAH
Dec 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
LEAH
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Robert
Dec 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent view. Great aircon and friendly staff. 👍👍
Robert
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Amanda
Jan 4, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Beautiful view! Very clean. Loved it
Amanda
Stayed 1 night in Jan 2026
Verified
8/10 Good
Wade
Nov 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good. Nice clean facilities.
Great pool and spa area
Wade
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Harley
Sep 21, 2025
Liked: Cleanliness, property conditions & facilities, communication
Great service, clean rooms very comfortable and child friendly
Harley
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Angela
Dec 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean apartment and a room with a view. Highly recommend!
Angela
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Tavia
Nov 30, 2025
Liked: Cleanliness, amenities, communication
beautiful views, relaxing living environment, equipped with most of the kitchen wares you need. Helpful staffs.
Tavia
Stayed 4 nights in Nov 2025
Verified
8/10 Good
Tracey
Jan 5, 2026
Liked: Cleanliness, amenities, communication
Staff were courteous and welcoming. Check in and check out were seemless and easy. The apartment could do with some extra cleaning of fans in bathroom, spa jets and ledges on big windows. TV and wall fan in one of the bedrooms did not work so that was disappointing but overall our stay was good. Location was excellent for what we needed also.
Tracey
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Jack
Dec 31, 2025
room is clean, staff is helpful, reception not available when checking in, rang up to get keys from security box and instructions.
Jack
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Lynette
May 6, 2025
Liked: Cleanliness
Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Lynette
Stayed 6 nights in Apr 2025
Verified
10/10 Excellent
Jason
Apr 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet area, nice view alone the beach, very nice staff at reception,