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오션 로열 여행 후기

3.5 out of 5
오션 로열
4 Britannia Avenue, Broadbeach, QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 304개 이용 후기 중 123개" "
평점 8 - 좋아요. 304개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 304개 이용 후기 중 38개" "
평점 4 - 별로예요. 304개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 304개 이용 후기 중 2개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Charity

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The view from our balcony is fantastic. Very close to the beach, restaurants and shopping center.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

deborah

연인과의 여행
Position, clean, really just everything 👍
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Vincent

2024년 3월에 3박 숙박함

8/10 - 좋아요

Eeva

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
A few issues that need attention. Shower rose needs cleaning, dryer full of lint (fire hazard), hot plate needs replacing (rusted and terrible condition), door to balcony near floor has plaster board damaged, ensuite door does not close. The redeeming factor is the view, but charging those rates I feel these issues should be addressed.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Khongorzul

별로예요: 숙박 시설 상태 및 시설
Location of apartment was not we are expecting.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Ehsan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very enjoyable time. Nice and peaceful quiet very friendly staff. Had a great time
2023년 11월에 13박 숙박함

4/10 - 별로예요

Natasha

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We stayed for 5 nights and walked down to Broadbeach restaurants most nights. Approximately 10 minutes. Great room with fantastic views of the ocean as promised. Very friendly staff, good pools, close to the beach and handy to all Broadbeach offers.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Bev

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to beach
2023년 9월에 4박 숙박함

8/10 - 좋아요

Jenny

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 7nights in a smallish , one bedroom apartment with fantastic ocean views. It was older style but in reasonable condition, apart from minor paint maintenance jobs that need doing. Bed was good size and comfortable. Lounge furniture fairly new but quite slippery to sit on and outdoor cushions used on the couch kept sliding off. Kitchen good size and everything worked. Bathroom a tad small but great shower. Enough hanging space for clothes . Carpet could have been cleaner as there were a few stains , a good steam clean would not go astray. For the price per night so close to the beach it was a good deal. Balcony fairly big and furniture in good condition. Wonderfull sunrises!! The indoor pool and spa were very good- very nice temperature and fairly clean, although some of the tiles above the waterline could have been cleaner(not sure if this is a scale or chlorine problem). The outdoor pool was very nice but we didn’t use it. The walk to Oasis shopping centre took us longer than the stated ten minutes as one of us had sore knees(both in our 70’s), so for older people of average mobility it does take longer than 10 minutes( about 20 minutes). It’s also a fair walk to the nearest light rail stop at North Broadbeach. It does depend on how mobile you are of course . Dining options are plenty and great at Oasis but nothing close to the apartment. Overall we had a pleasant and relaxing week, excellent access to the beach for our daily beach walks. We would book again.
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

NEVILLE 님, Auckland

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay, beautiful sea views , couple minutes from the beach. 8 minutes walk to shopping mall. Property was clean, staff were great. Will be back.
2023년 7월에 6박 숙박함

8/10 - 좋아요

Hayley

단체 여행
좋아요: 청결 상태
Staff at reception were very friendly and informative, the accomodation could do with a refurb but having said that, the apartment was clean and tidy and perfectly situated.
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

Leo

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
there were no saunas in either of the penthouse or down stairs and there was no rubish shutes. the place needs renovation and upkeep,do not advertise that the penthouse has a sauna when there is none available
2023년 5월에 4박 숙박함

8/10 - 좋아요

Brent

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very central to both Broadbeach and Surfers. Easy to locate . Great view from sea facing unit. Nice and quite at night , no traffic noice.
2023년 4월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

I made this booking for my brother and his wife to celebrate their anniversary and obviously wanted them to have a room with a decent view of the ocean. I received a confirmation that the room was on level 12 so i did not call them separately though i had mentioned on the booking notes this was an anniversary celebration holiday. When they got there, they gave them a room on level 2 with very limited view of the ocean. I rang their number which went to their after hours service who did take my message but i did not recieve any response. I am very disappointed with their lack of response, proper communication and care for guests.
2023년 3월에 2박 숙박함
답변 제공: Alex 님, 2023년 3월 7일
Hi Anonymous. We are sorry to hear your brother and his wife were disappointed with their stay. As I explained to them on arrival, we had been advised by the cleaner that the dishwasher in the room they were allocated was not working and there was a bad odour in the kitchen. We only had one room available and unfortunately it was on a lower level. It is regrettable that this should happen but we had no option. Thank you for your understanding.

8/10 - 좋아요

Irina

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
great location
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Syd

2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Bryson

가족 여행
It’s wasn’t exactly like the pics, and the building was just a little outdated
2023년 2월에 3박 숙박함

8/10 - 좋아요

Julie 님, West Hindmarsh

가족 여행
좋아요: 편의 시설/서비스
Great location, very helpful and friendly staff. Apartment was spacious and great views of ocean, but could do with a thorough clean.

6/10 - 괜찮아요

Evelyn

별로예요: 청결 상태
Our room was not cleaned. Glass doors were grubby which spoilt the view looking out. Floor was not swept nor mopped. Toilet not cleaned. Couch felt dirty. Kitchen was not cleaned to the standard to receive the next guests eg toaster was full of crumbs. Kitchen needed a good wipe down. Dirty utensils. Overall, very disappointed and would not stay there again.
답변 제공: Ivan 님, 2023년 2월 3일
Thank you for your review, sorry to hear that you have a bad stay in our hotel, we are trying to improve our service and make each room clean, to make customers have a good stay in our hotel

8/10 - 좋아요

Tim

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The view of the ocean was excellent. Unit was good although in need of updating - get rid of carpet would be a start.

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함

6/10 - 괜찮아요

Joanne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Update styling & cleanliness for a penthouse!! Master bedroom needs full mirror & stying. Liked large living areas but needs a refresh of paint!!
2022년 10월에 3박 숙박함

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 객실의 편안함
Would use them again
Loved our stay here. Only 1 negative is that it says pool towels are supplied. There was no mention of having to pay to use them. We were under the impression that the money we paid for the towel was a deposit to be told later no it's not a deposit. When you get 4 beach towels it ended up $20 out of pocket. Maybe should specify that a payment is needed
2022년 9월에 8박 숙박함

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here. Beautiful views and excellent facilities. Staff were super friendly and helpful.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Emma

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We wanted to completely chill out on our second stay at Ocean Royale. We loved the views, saw whales in distance, ocean sounds, the calmness of the place, and that it was a quiet and smaller apartment with lift. Easy walking distance to everywhere, and beach access was a few seconds walk. Stayed with my 10 year old for over a week, we swam, we spa'd and we sauna'd, every single day. Walking into Surfer's Paradise or walking the other way to Broadbeach was easy and 705 bus out front or short to walk to tram. Lots of places to dine, or order in. We will definitely visit again.
2022년 9월에 11박 숙박함

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great property Well maintained Clean Top location
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태
Great location, 50 metres to the beach, North facing unit overlooked the beach but also had views North to Surfers Paradise, West to hinterland with beautiful sunsets and South to Broadbeach.
2022년 6월에 2박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 객실의 편안함
Good location
Good location
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location
2022년 6월에 14박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great accommodation, staying in the penthouse - with 3 bathrooms (4 toilets), plenty of living space for a family of six. Responsive service. Well equipped. Highly recommend for a spacious stay.
2022년 5월에 11박 숙박함

8/10 - 좋아요

Talia

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was happy with the property overall had a lovely stay .Is a little dated but that's to be expected with the older buildings with the ocean views. View was amazing loved the indoor pool with the couple of wet days during our stay. Only downfall was the unit could defiantly be cleaner we were constantly finding long dark hair everywhere. Great location walking distance to local shops and plenty of dining options.
2022년 4월에 5박 숙박함

8/10 - 좋아요

Dawn

연인과의 여행
좋아요: 편의 시설/서비스
The property was in a great location, lovely views and within walking distance to cafe's. But looking a bit tired and not as clean as I would like. Shower and kitchen drawers needed a scrub. Balcony door corroded and didn't lock.
2022년 5월에 2박 숙박함

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and helpful. Loved the indoor pool area and location was great too..
2022년 5월에 4박 숙박함

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location and lovely ocean views. Apartment needs a lot of updating, old and dated but it had everything you needed.
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Amelia

좋아요: 청결 상태, 객실의 편안함
Spatime
I enjoyed the spa
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Douglas

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very impressed with the property. Very clean and great location,good amenities and huge choice of dining just a 5 minute walk. Although set one block back from the beach still had uninterrupted views of the ocean. Fully recommend this apartment as the ocean views are great.
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Graham

2022년 3월에 2박 숙박함

4/10 - 별로예요

Peter

가족 여행
별로예요: 청결 상태
the position is fantastic but needs a lot of upgrade and more care of cleanliness I don't think I would like to stay there at this stage
2022년 3월에 14박 숙박함

4/10 - 별로예요

lisa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty. Hair dryer didn’t work. Very limited reception time
2022년 3월에 2박 숙박함

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money, nice little unit, great location, nice ocean view.
2022년 2월에 2박 숙박함

6/10 - 괜찮아요

Richard

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The owners of this apartment need to give this place a very good spring clean and some TLC.
2022년 2월에 3박 숙박함

8/10 - 좋아요

Sylvia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Ocean views.
2022년 2월에 3박 숙박함

8/10 - 좋아요

Stacey

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 8박 숙박함

6/10 - 괜찮아요

Michelle

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Whilst initially impressed by the location/view and the two pools, our stay was quite a disappointment. Firstly, the after-hours check-in service was frustrating as we had to wait on hold for ages to talk to someone at two separate entry doors, to then be given a code to a key safe inside the property. After a long trip it wasn’t the most relaxing start to our holiday. Whilst the apartment was spacious and had a full kitchen and laundry, it was noticeably dated and dirty (especially the windows and windowsills) and the scatter cushions on the couches had stains. Outdoor furniture on the patios haven’t been replaced since the 80’s, and we had issues with not being able to close the patio doors again after opening them. We experienced 3 awful nights of no sleep with winds/gusts of 40-50km that banged and whistled the windows and doors that visibly moved in and out (we were on level 12). I had to use some cardboard to fill in some gaps just to minimise the noise, but it was still impossible to sleep. Reception and after-hours phone were no help at all or provided any sympathy to the situation. I get weather is out of their control, but the building should be maintained so that it can withstand strong winds and the windows/doors are actually sealed properly. Poor wifi signal and Netflix on the TV never worked (reception told us it was a network issue). We loved the indoor and outdoor pool and the view was to die for, but I wouldn’t stay again due to the issues we had.
2022년 1월에 5박 숙박함

6/10 - 괜찮아요

Kylie

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Pros: Staff lovely, great location/view and good amenities. Unit was good size for a couple. Cons: Unit was old and outdated. Foxtel not working and TV has green band on screen. Was too old for chromecast use Curtains perishing with all the hooks rusted. Mattresses old with no toppers. Stained when sheet pulled back No air con in bedroom
2021년 12월에 4박 숙박함

8/10 - 좋아요

DIANNE

좋아요: 청결 상태, 객실의 편안함
Comfortable unit for a long or short stay
Good affordable accommodation in a centrally located property. Close to waterfront. More coffee, milk and soap would have been welcome. We would certainly stay there again.
View from 5th floor
Bedroom
Dining area
2021년 11월에 2박 숙박함

4/10 - 별로예요

Darren

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool area was nice and the ocean view. The bed was so uncomfortable. The shower door was broken. The fan in bedroom provided no breeze at all. The lounges were small and uncomfortable. The spa has several jets broken. No screens in doors and air con struggled to keep room cool.Very disappointing and i certainly won't stay there ever again.
2021년 11월에 2박 숙박함