Hi Seong thank you for your great review.

Hi JeongHa, thank you for your great review we are very happy you and your children enjoyed your stay here.

Thank you

Thank you so much for staying with us and we are glad you enjoyed your stay. We hope to see you again next time you are on the Gold Coast.Marty and Dorelle - Managers

Thanks for staying with us and we are glad you enjoyed your stay and found our location convenient and your stay to be comfortable. We hope to see you again next time you are visiting the Gold Coast. Marty and Dorelle - Managers

Thanks for staying with us and we are glad you had a great stay. Looking forward to welcoming you back next time you are on the Gold Coast.

Thank you for staying with us and we are glad you enjoyed your stay. Marty and Dorelle - Managers

Sharon, we are so glad you enjoyed your stay and thanks for the great review, we look forward to welcoming you back next time you come to the Gold Coast, Marty and Dorelle

We are glad you enjoyed your stay and we look forward to welcoming you back next time you return to the Gold Coast.

Thank you for staying with us and we are glad you enjoyed your stay. We hope to see you again soon. Marty and Dorelle - Managers

We are so glad you enjoyed your stay and we look forward to welcoming you back next time you are on the Gold Coast, Marty and Dorelle - Managers

We are so glad you enjoyed your stay and thank you for taking the time to review our property and letting us know about the maintenance items, we have already organised the repairs. We hope to see you again next time you holiday on the Gold Coast, Marty & Dorelle - Managers

Thanks Cameron we look forward to welcoming you again next time you stay at the Gold Coast, Marty and Dorelle - Portobello Resort

Thanks

Hi Chantal thanks for making your review glad to hear you had a nice stay with us.

Thank you for making your review.

Hi Sharon and thank you immensely for taking the time to review us. Kind regards

Thanks for your review Krikor pleasure having you stay here.

Thank you very much for your review and glad you will be back again.

Thank you very much for your review :)

This is disappointing I will raise this with the housekeeper and fix it immediately.

Thank you for taking the time to review us Chong we hope you can stay longer next time. Gerard Manager

Thank you for your review it will help other guests looking at our business we really appreciate your input, thank you. Gerard Manager

Well thank you for placing this fantastic review we would welcome you back anytime of course, Gerard manager :)

Thank you for taking the time to review your stay Lauren it will assist others in making their decision too :) Gerard Manager

Thank you Diane. Hope to see you back soon.

Thank you

Thank you, Anon that's awesome

Thank you for your review, Gerard Manager :)

Hi our office hours are outlined on our site and opening hours on the front door for you help. Other than that we hope you enjoyed being here. :)

Yes you are quite right but if the sofa bed is needed there is a charge for this and it covers the extra linen for this. The WiFi is free the longer you are here the larger the package. It's not designed for massive downloads you wanted it for. Kind regards Gerard Manager

Hi Christine, thank you for taking the time to make your review it will definitely assist others making their bookings directly. Kind regards Gerard

Thanks

Thanks for your review score that will help others decide to pick us. Kind regards Gerard manager

Thanks Chris appreciate the response.

Thanks for your review Troy it was a pleasure to have you stay here with us. Gerard Manager

Thanks it will help others

Awesome thank you we are most appreciative of you comments and very happy you enjoyed your stay here.

Thank you making the time to review us. Gerard Manager

Hello and thank you for using this chance to tell others of you positive experience we would love to see you back and take advantage of the return guest benefits. Gerard and Shirley Managers

Hi there Anon! It would help if you could advise us what apartment you stayed in so we could address the issue of the shoe print. Our housekeeper is very precise and would like some feedback on this. There is a broom in each unit for your use. The rubbish bins are clearly signed on the paths and garage and anything else you need to know about the resort is in the unit compendium for your help. You paid for great check in service a secure safe clean property with a heated pool and hot spa in a very central location, glad you enjoyed it. The cleaning bill is paid for by the owner, unless you leave the place like a tip or caused some damage which causes the housekeeping team to charge us more for their work. In this case you must have left the apartment clean. Are you sure you didn't book via Air BNB and not direct with the resort? Thank you.

And you scored us a 2 I don't understand, glad you had a nice time

Hi we are happy you did enjoy yourselves, we do have large packages of WiFi for streaming if required but there is a small cost for this.