야외 수영장, 09:00 ~ 19:00 오픈, 일광욕 의자

서퍼스 비치 리조트 2 여행 후기

3.5 out of 5
서퍼스 비치 리조트 2
193-197 Surf Parade, Surfers Paradise, QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 70개 이용 후기 중 32개" "
평점 8 - 좋아요. 70개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 70개 이용 후기 중 6개" "
평점 4 - 별로예요. 70개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 70개 이용 후기 중 1개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

sangah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족스럽습니다
계단으로 올라가야 한다는 것 말고는 전반적으로 만족스러웠습니다~ 그런데 위치가 저희는 차가 있어서 괜찮았는데 서퍼스 비치까지는 걸어서 15분정도 거리? 정도 됐었어요 5분거리에 트램타는 저류장이 있는데 호주 교통비가 비싸서 ㅠㅠ 숙소는 깔끔하고 넓은 편이었습니당
2018년 1월에 2박 숙박함
답변 제공: Elaine 님, 2018년 2월 4일
Hi Sangah Thank you so much for your review. All 3 storey buildings on the Gold Coast do not have lifts which reflects the price. Glad you enjoyed your stay. Regards Cam and Elaine

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 5박 숙박함
답변 제공: Elaine 님, 2020년 2월 1일
Thanks for the fabulous review.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 4박 숙박함
답변 제공: Elaine 님, 2019년 11월 20일
Thank you so much

10/10 - 훌륭해요

Ng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful place to stay!
Wonderful place to stay!!! Staff are really helpful and lovely place! Thanks staff warm welcome and support!
2019년 7월에 8박 숙박함
답변 제공: Elaine 님, 2019년 8월 14일
Hi Ng Fabulous to read your wonderful review. Thank you so much. Glad you and your boys enjoyed your stay and enjoyed our beautiful winter weather. Hope we see you again. Regards Cam and Elaine

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 4박 숙박함
답변 제공: Elaine 님, 2019년 7월 24일
Thanks so much, glad you enjoyed your stay. Regards Cam and Elaine

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday
Very comfortable apart, easy access to beach and public transport. Manager very welcoming.
2019년 7월에 7박 숙박함
답변 제공: Elaine 님, 2019년 7월 12일
Hi Philip Fantastic to read your review. We loved having you stay with us. Hope to see you again soon. Regards Cam and Elaine

6/10 - 괜찮아요

실제 이용하신 고객

2019년 6월에 6박 숙박함
답변 제공: Elaine 님, 2019년 6월 26일
Thanks for taking the time to leave a review. A little disappointed you thought it was okay considering our low rates at the moment. A little hard to respond when review is left anonymously. Regards Cam and Elaine

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, close to beach, pub, club. 900m walk to shopping centres.
2019년 6월에 8박 숙박함
답변 제공: Elaine 님, 2019년 6월 26일
Thanks so much for your fabulous review. Glad you enjoyed your stay. Regards Cam and Elaine

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great unit friendly staff
Great little unit. Fantastic welcome.
2019년 5월에 3박 숙박함
답변 제공: Elaine 님, 2019년 5월 19일
Thanks for the fabulous review. Glad you enjoyed your stay. Regards Cam and Elaine

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 3박 숙박함
답변 제공: Elaine 님, 2019년 4월 3일
Thank you so much we are glad you enjoyed your stay.

10/10 - 훌륭해요

Chrissie 님, christchurch. NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Close to beach transport and shopping. Great staff so helpful will all Rooms clean and fresh Can’t wait to go back for another stay
2018년 9월에 10박 숙박함
답변 제공: Elaine 님, 2018년 9월 19일
Hi Chrissie It made our day to read your fabulous feedback. Glad you enjoyed your stay. We loved having you here. Hope we see you again soon. Regards Cam and Elaine

10/10 - 훌륭해요

Leroy 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet, clean hotel, 5 min away from the beach, lovely
2018년 8월에 3박 숙박함
답변 제공: Elaine 님, 2018년 8월 29일
Hi Leroy It was a pleasure having you here. Thank you for the fantastic review. Hope we see you again. Regards Cam and Elaine

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Hotel
Situated on a quiet street, short walk to the tram and beach. Property managers were great with communication and helpful. Unit was tidy and clean has everything you need. The apartment did smell of smoke as you walk in but once the doors were open it was fine. Would stay here again.
2018년 4월에 2박 숙박함
답변 제공: Elaine 님, 2018년 4월 15일
Hi Thank you so much for your fabulous review we really appreciate it. Glad you enjoyed your stay. Not sure why the apartment smelt of smoke as we leave all the windows open to let the fresh air in while cleaning, unless it was guests smoking on a nearby balcony? Hope to see you again. Regards Cam and Elaine

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location
Great location, great room with everything you need for a short or longer stay in Brisbane very close to everything in the centre of the city but still away from the noise and traffic, right across from a couple of beautiful parks and only 5min from the Central train station
2018년 3월에 3박 숙박함
답변 제공: Elaine 님, 2018년 3월 16일
Hi William Thank you so much for taking the time to leave us a fabulous review. We love the location here also. Hope to see you again. Regards Cam and Elaine

10/10 - 훌륭해요

Rose 님, Sydney, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jus right!
This self contained apartment was perfect for what we needed. Staff were so accommodating and a genuinely nice couple. It is not situated in the heart of Surfers Paradise, it is closer to Broadbeach (but that is what I wanted, as I don’t like to be where all the hustle and bustle is). It was a 3 minute walk to the beach with flags which was an added bonus. I was able to walk along the beach to both Broadbeach Oasis and/or Surfers Paradise main strip. I would definitely stay here again.
2018년 1월에 5박 숙박함
답변 제공: Elaine 님, 2018년 1월 22일
Hi Rose So nice to read your great review. We loved having you here. Hope we see you again. Regards Cam and Elaine

10/10 - 훌륭해요

Sandra 님, Stockholm, Sweden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, friendly hotel close to the beach!
Best location in Surfers and the owners were the best!
2017년 12월에 7박 숙박함
답변 제공: Elaine 님, 2018년 1월 14일
Hi Sandra So happy to read your fabulous review. Glad you enjoyed your stay. Hope to see you again. Regards Cam and Elaine

8/10 - 좋아요

Jakob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stort och bekvämt
Trevlig och hjälpsam personal, nära stranden och nära spårvagn för att ta sig längre avstånd. Stort rum med bra kök, tvättmaskin, torktumlare och uteplats.
2017년 11월에 7박 숙박함
답변 제공: Elaine 님, 2017년 11월 27일
Hi Jakob Thank you so much for your fabulous review. We are glad you enjoyed your stay. We love our location here also. Hope to see you again next time. Regards Cam and Elaine

10/10 - 훌륭해요

Geraldine 님, Auckland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short break away
Had a short break away in Surfers and stayed at Surfers Beach Resort 2. Lovely little apartment with everything you need as well as being in a handy location. The bus stops right outside the apartment, and the G is one road over so access to all areas is very easy. A great stay.
2017년 10월에 4박 숙박함
답변 제공: Elaine 님, 2017년 11월 3일
Hi Geraldine So glad you enjoyed your stay. Thanks for the lovely feedback. Hope to see you again next time. Regards Cam and Elaine

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good flat for a relaxation beach time
Very comfortable flat with everything you need during your stay. Short walk to the beach.
2017년 5월에 6박 숙박함
답변 제공: Elaine 님, 2017년 9월 17일
Thank you so much for the great feedback. We love our location. Hope to see you again. Regards Cam and Elaine

8/10 - 좋아요

MS TRACEY U KING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute place
Handy location good clean place is way to find secure carpark
2017년 7월에 4박 숙박함
답변 제공: Elaine 님, 2017년 8월 13일
Hi Tracey Thank you so much for your wonderful review. We love the location also and guests love the free secure car parking as well. Hope to see you again. Regards Cam and Elaine

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy with unfriendly staff.
2017년 6월에 7박 숙박함
답변 제공: Elaine 님, 2017년 8월 5일
Both Cam and myself are at a loss as to who left this review as you have left it anonymously. We are sorry you felt like this and have no idea why. If you could have let us know while you were here we could have addressed the matter straight away. We always strive to make our guests stay a pleasure. Regards Cam and Elaine

8/10 - 좋아요

Roslyn 님, Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great position most enjoyable stay
we only stayed 3 nights but its location meant we did lots in the time we were there
2017년 7월에 3박 숙박함
답변 제공: Elaine 님, 2017년 7월 29일
Hi Roslin Thank you for the lovely review glad you enjoyed your stay. Sorry about the shower head we will attend to this as we were unaware. Hope to see you again. Regards Cam and Elaine

10/10 - 훌륭해요

Willow 님, malaysia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice apartment hotel close to beach
Enjoyed the stay. Clean, spacious ang honey. Very helpful managers. Only problem was with the internet
2017년 6월에 7박 숙박함
답변 제공: Elaine 님, 2017년 7월 9일
Hi Willow Thank you so much for your fabulous review. Not sure what your problem was with the internet as we are not aware of any. Next time please let us know while you are here. Hope to see you again. Regards Cam and Elaine

8/10 - 좋아요

Mr Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and value for money
Super location and value for money! Smokey smell in hallways and room, but otherwise we had a great stay!
2017년 6월에 4박 숙박함
답변 제공: Elaine 님, 2017년 6월 30일
Hi Michael Thanks so much for your review. We love the location here as well. Sorry about the smoke smell in the hallway, unfortunately guests (should be) smoking on their balcony which then sometimes blows into the hallways and other apartments. Hope we see you again. Regards Cam and Elaine

10/10 - 훌륭해요

Beti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location,clean & comfy
Owners were awesome and apartment was newly refurbished. Will definitely stay here again as location is very central.
2017년 6월에 4박 숙박함
답변 제공: Elaine 님, 2017년 6월 30일
Hi Beti Thank you so much for your fabulous review. It was lovely having you stay with us, hope we see you again soon. Regards Cam and Elaine

10/10 - 훌륭해요

Jayden 님, Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to everything
Staff were nice, helpful people. Room had everything you needed. Would stay again
2017년 5월에 6박 숙박함
답변 제공: Elaine 님, 2017년 6월 7일
HI Jayden Thank you so much for your terrific score and review. Hope to see you again next time. Regards Cam and Elaine

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel to stay
Excellent hotel to stay. Very friendly and helpfull. Nothing was a problem. Is our choice of hotel to stay now. Thanks for the best stay we have ever had. Close to everything. Great furnishings.
답변 제공: Elaine 님, 2017년 5월 2일
Hi William Cam and I are so appreciative of your review, you made our day. It was so nice to have you both stay with us and we hope the new car is going well. Hope to see you again next time. Regards Cam and Elaine.

10/10 - 훌륭해요

Jardine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Very clean rooms, on-site managers were very helpful and friendly. Great price. Highly recommended.
답변 제공: Elaine 님, 2017년 3월 18일
Hi Jardine Thank you so much for your fabulous feedback it helps our business so much. We do try very hard to please all of our guests. Hope we see you again. Regards Cam and Elaine

8/10 - 좋아요

pan pac games 님, G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would come back again
Nice place to stay will come back next Master Pan Pac Games
답변 제공: Elaine 님, 2016년 11월 16일
Thank you for your feedback, was lovely having you here, yes we will see you again next year. Regards Cam and Elaine

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
nice California feel complex
답변 제공: Elaine 님, 2016년 11월 16일
Thanks for taking the time to give us feedback, yes we love it here. Sorry about the smokers on the balcony, yes they annoy us to. Just unfortunate we cannot do anything about it for now. Hope to see you again. Regards Cam and Elaine

8/10 - 좋아요

richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location, quite street
Great location and staff very friendly. Good grocery store (Spar) just down the street. plenty of eateries 1 block away
답변 제공: General Manager 님, 2016년 11월 2일
Thank you so much for taking the time to leave us feedback. Glad you enjoyed your stay and yes the Spar grocery store is great and very popular. We hope to see you again. Regards Cam and Elaine

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly helpful staff. Convenient location.
Nice clean premises. Staff very helpful and friendly. Convenient location with bus stop right outside and tram stop just around the corner. Walking distance to town and the beachfront, all flat walking too. We would recommend this apartment to anyone.
답변 제공: Elaine 님, 2016년 9월 17일
It was so nice having you both stay with us and thank you so much for your fabulous feedback as you know it helps our business. We hope you come back again. Regards Cam and Elaine

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
답변 제공: General Manager 님, 2016년 9월 13일
Thanks so much for taking the time to leave us feedback. Glad you enjoyed your stay. Regards Cam and Elaine

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place in a great location
Really enjoyed our stay, friendly staff, didn't have any noise problems from guests or locals, and is easily accessible to the tram and beach. Bus to the theme parks is at the door too. Really enjoyed our stay, and would definitely return there again.
답변 제공: Elaine 님, 2016년 7월 2일
It was a pleasure having you here. Your feedback is greatly appreciated. Hope you had a good trip home and yes hope to see you again. Regards Cam and Elaine

8/10 - 좋아요

Simon 님, Dee Why

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy and affordable
Checking in and checking out was simple and easy. The staff, Cam and Elaine were friendly and helpful.
답변 제공: Elaine 님, 2016년 5월 2일
Thank you Simon for your great feedback, it was a pleasure having you here. Nice that you were able to catch up with your family while you were here. Hope to see you again. Regards Cam and Elaine

10/10 - 훌륭해요

jess 님, nsw

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Close to Touristy stuff but I would of appreciated being offered new towels or toilet paper, even if the fries had been thrown out off the table in our room before we were allowed in
답변 제공: Elaine 님, 2016년 4월 27일
Hi Jess Thank you for feedback and score. As they are self contained apartments there is a washing machine and dryer for your towels and 2 rolls of toilet paper is the standard supplied as we are not a hotel and the apartments are not serviced daily hence the price. Not sure what you mean about 'fries being thrown out'. We do hope you come back again. Regards Cam and Elaine

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cam the manger was great... He help us with an early check in of 5am... The room was a great price for the four nights... Pool n BBQ area were nice n peaceful... Will defently be bak to stay here..,
답변 제공: Elaine 님, 2016년 4월 19일
Hi Renee Thanks so much for your fabulous feedback, we like to help out our guests when we can. It was lovely having you here and yes we hope to see you again. Regards Cam and Elaine

8/10 - 좋아요

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좋아요: 객실의 편안함
답변 제공: Elaine 님, 2016년 4월 12일
Thank you so much for great feedback, hope we see you again. Regards Cam and Elaine

8/10 - 좋아요

Monique 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel will stay again
Hosts friendly and helpful. Hotel was great & reasonable priced for the fantastic location. Was also great to have full Foxtel & air conditioning.
답변 제공: Elaine 님, 2016년 3월 20일
Hi Monique Thanks so much for your review it was a pleasure having you here. Hope you had a good trip home. Yes the air conditioning does help especially with the summer weather we are still having here. Hope you choose to stay with us again. Regards Cam and Elaine

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Too dirty and not safe to stay
Someone will enter your room when you are away. lucky we didn't have any valuable at room... felt totally unsafe to stay. Toilet was dirty we had to clean ourselves cockroaches around kitchen and microwave. they clean rooms only once a week, if you want pay extra toilet papers you have to pay $1 per roll Not a good place to stay Only found Staffs were nice.
답변 제공: Elaine 님, 2016년 2월 28일
Thank you for your feedback. Sorry you did not enjoy your stay. As we mentioned the complex was being painted and the painters had to get onto each balcony. Myself or my partner would knock on each apartment door and if not answered escort the painters onto the balcany for painting, we can assure you your valuables would have been safe. Cam and I take pride in ourselves in cleaning the apartments and have not heard of any cockroaches? Yes toilet paper is extra but you are given 2 rolls when you check in and as it is not a hotel but a self contained apartment most guests supply their own after that. And yes the apartments get cleaned once a week as we are not a hotel and the price does reflect that. Not sure what you mean about security? We have security walk around the building 3 times a night and have had no issues. We do live on site and would have loved to have heard from you while you were here. Regards Cam and Elaine

8/10 - 좋아요

Rakesh 님, Sydney Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly service and nice location.
We enjoyed our stay.
답변 제공: Elaine 님, 2016년 2월 3일
Hi Rakesh Thank you for your fabulous feeback glad you enjoyed your stay. It was a pleasure having you here. Hope you choose to stay with us again. Regards Cam and Elaine

6/10 - 괜찮아요

Alfred 님, Nürnberg

좋아요: 청결 상태
Hübsches Hotel in Strandnähe
nettes Zimmer,sehr geräumig, keine Klimaanlage jedoch wird es abends kühl und es zieht gut durch
답변 제공: Elaine 님, 2016년 1월 29일
Thank you for your feedback, yes the 2 bedrooms do not have air conditioning as is advertised on the website and the price does reflect that. Hope to see you again. Regards Cam and Elaine

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place! 3 min walk to the beach, nice caffe around the corner, friendly staff, quiet....I loved it!
답변 제공: Elaine 님, 2016년 1월 22일
Thank you so much for your review. Glad you enjoyed your stay, yes we love it here. Hope to see you again. Regards Cam and Elaine

8/10 - 좋아요

Chen-Yin 님, 臺灣

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice apartment
It's a great experience for staying the apartment. Cam and Elaine are very friendly managers. The kitchen is with all kinds of equipments. If we want to cook by ourself, we just drove 10 to 15 minutes to the Woolworth and bought what we need. Our room has washing machine and dry machine, so we can always have clean clothes. It's a good choice for holiday.
답변 제공: Elaine 님, 2016년 1월 20일
Hi Chen-Yin Thanks so much for your fabulous review, it helps our business a great deal. Glad you enjoyed your stay and hope to see you again. Regards Cam and Elaine

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Elaine 님, 2016년 1월 20일
Thank you very much for your great review.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, close to beach and bus/tram.
Took bus from Coolangatta via Pacific Fair to the front door. Caught the tram out and back in the evening - no problems at all. Walked toward the beach to have a lovely beach breakfast. All good!
답변 제공: Elaine 님, 2016년 1월 15일
Hi Thank you so much for you great feedback, yes we think we are in a lovely location. Hope you choose to stay with us again. Regards Cam and Elaine

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice hotel clean tidy nice and quite during the day
답변 제공: Elaine 님, 2015년 11월 3일
Thank you for your fabulous feedback. Cam and I try to make our guests stay as enjoyable as possible. Regards Cam and Elaine

6/10 - 괜찮아요

Dianne

good price during school holidays
was comfortable and cleanish. Our room stunk of cigarette smoke though and bathroom was tiny with no fan. No water pressure either. Had allocated secure parking spot. Sofa bed was completely out of whack and should be replaced and carpet was a old too. Otherwise all good for price and location.
답변 제공: Elaine 님, 2015년 12월 5일
Hi Dianne Thank you for your feedback it helps us improve our business. Sorry about the cigarette smoke as you mentioned it was a good price for school holidays that was partly why that apartment was cheaper as it is being re tiled soon. Did not know about the water pressure we will look into that. The bathroom is of standard size for a one bedroom apartment. The building has an air evacuation system so there is no actual fan. Yes the sofa bed is being replaced we did mention that to you and offered a fold out sofa bed which you declined. We do hope you choose to stay with us again. Regards Cam and Elaine

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean hotel friendly staff
Comfortable..but staff need to put more toilet paper dishwasher liquid there was bare essentials
답변 제공: Elaine 님, 2015년 9월 8일
Hi Thank you for your feedback, it helps us improve our service. Two rolls of toilet paper and one sachet of dish washer powder is standard. These are self contained apartments and they are courtesy supplies. Hope you choose to stay with us again. Regards Cam and Elaine

8/10 - 좋아요

Kerryn 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will return!!
Great location and super friendly managers!!
답변 제공: Elaine 님, 2015년 10월 24일
Hi Kerryn Thank you for your feedback it means a great deal. Glad you enjoyed your stay, hope to see you again. Regards Cam and Elaine