골든 그로브, 부크의 수영장이 있는 호텔

“The beach view was excellent! However, the staff was poor, I think mostly not trained well…. Upon checking, we received no information about the enmities of the property, or map, or even a card for our room keys, w the WiFi information on it. It seemed every question we asked the staff, they did not know, & to ask someone else. A late checkout cost was exorbitant The bartender had to look up how to make a Tanqueray and Tonic! Then needed help finalizing the bill for me. The next morning...

“the front desk personel were very helpful and pleasent. the concierge desk lady was rude and did not seem to care about assisting us with their advertised paid property tour. she clearly did not care who i was. i would not let rude staff member affect the other great staff and change my option to consider the hotel for another stay. our room was far from the restaurant and i asked to upgrade at our cost however there were no rooms available. seemed untrue as there were very little cars and...