"The beach is beautiful, and the staff is friendly. The food was decent but with very limited options. The hotel felt almost empty, with only a few guests, yet the service was still quite slow. I didn’t mind too much since we were on a family vacation, but the staff could have been more attentive.
It felt like a waste of space having only one buffet restaurant available. On Monday night, the same restaurant operated as à la carte, and they offered a sirloin steak with a $25 surcharge, which was not previously disclosed. My husband was upset about this, but the staff handled it well and kindly offered the steaks at no extra charge.
Desserts were not very good, and the drinks were just okay. There were no regular shows or entertainment during our stay, but they did host a karaoke night—the DJ was very funny and created a fun, upbeat atmosphere that we really enjoyed. The staff also explained that the hotel is undergoing renovations and, once completed, will feature shows, a casino, and a water park.
A special thank you to Bernard, who went out of his way to take care of my youngest child by always helping us order chicken tenders, which were not available at the buffet. His kindness and attention truly stood out.
We also really enjoyed visiting the Port Lucaya Marketplace, which was just a one-minute walk from the hotel. The hotel even offered us complimentary golf cart rides to get there, which was a nice touch. The marketplace felt like a charming, colorful little town fil"
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
