Thank you!

I am very sorry about this experience you encountered. While I can assure you, we did dot resell your room and only had to do this as last resort, we still understand the frustrations. Our deepest apologies.

Thank you!

Thank you!

Thank you!

Thank you!

Thank you!

I am so sorry you had a poor experience with us. We would like to know what exactly happened, so we can do better.

Thanks!

Thank you!

Thank you!

Thank you so much!

Thank you! We are going through an extensive renovation as well in the near future and look forward to sharing it with you!

Thank you!

Thank you!

Thank you!

Thank you.

Thank you! See you next time!

Thank you!

Thank you!

Thank you!

Thank you!

Thank you, very much!

Thank you very much! We appreciate the feedback and will share the parking feedback with our corporate team.

Thank you, we look forward to you coming back and trying more of our delicious desserts!

Thank you!

Thank you so much! Very happy we had fresh cookies ready for you both!

Thank you!

Thank you!

Thank you.

Thank you, very much!

Thanks!

Thank you!

Thank you!

Thank you!

I am so sorry we did not do more for you to earn a better score. I hope we get the chance for you to stay with us again to show you a great stay.

Hello, our apologies. We have been charging for parking for several years now as most all hotels around this area of town do. We understand how frustrating this can be and will share this feedback with our ownership team.

Thank you for the review. We understand for the parking fee. We do have it posted on all platforms.

Thank you for letting us know about your recent stay. I did check to confirm on your stay and we did only charge 12 for parking, as it is still a surprise for some, this market being by airport, all hotels do charge for parking. Our parking lot is also all paved so we will take a look to see if some rocks got pushed along the lot to make sure it is cleaned up. I am very sorry your stay did not go well. We have addressed the cleanliness issues with the hallways and will make sure this is not an issue moving forward.

Thank you!

Thank you!

Thank you!

So sorry we could not do more to earn a better score. I hope we get another chance to serve you and give you a great stay next time.

We are sorry we did not do more to earn a 5. We will work harder to ensure we give better service and give a better stay. We hope to see you again soon to get an opportunity to show you a great stay.

Thank you very much!

Thank you!

Thanks!

Thank you for the review of your recent stay. I do apologize for not meeting your expectations. We have shared these comments with the team.

Our deepest apologies on not meeting or exceeding your expectations while with us. We will take these comments and work to do much better for all of our valued guests, such as yourself.

Thanks!