실내 수영장, 일광욕 의자

하얏트 플레이스 그랜드래피즈-사우스 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 613개" "
평점 8 - 좋아요. 1006개 이용 후기 중 246개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 88개" "
평점 4 - 별로예요. 1006개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 23개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

완수

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
하얏트플레이스 숙박 - 좋아요..^^
호텔의 점수를 아래와 같이 10점 만점에 객실 - 10점 청결도 - 9점 편의시설도 - 9점 호텔위치가 주변 상점이나 음식점들이 조금 불편함 - 차로 10분정도 이동 전반적인 분위기는 10점 만점에 8~9점으로 좋았습니다.
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

b

Very clean hotel, they really take pride in upkeep and housekeeping. Breakfast was great. My new go to hotel when in Grand Rapids.
답변 제공: General Manager 님, 2024년 3월 25일
Thank you so much for sharing your experience while staying with us here at Hyatt Place GRS. We are so happy to hear you enjoyed your stay and can't wait to welcome you back to our property.

6/10 - 괜찮아요

Santia

별로예요: 편의 시설/서비스
I didnt know you have to ask for a microwave in my room!!
2024년 3월에 3박 숙박함
답변 제공: njg 님, 2024년 3월 19일
Thank you for your review, yes sorry we no longer have microwaves in our rooms, Hyatt Standard. We do fortunately have a few on property to allow guests to use if needed.

10/10 - 훌륭해요

Jana

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to hospital
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thank you so much for sharing your experience with us, we look forward to welcoming you back to our property.

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient for business in the area.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Thank you for leaving us a review, we appreciate you choosing to stay with us and look forward to welcoming you back to our property.

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, well maintained. Good spot if you are looking for a quiet stay.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Thank you for the review, So happy your stay was to your standards. We look forward to welcoming you back to our property.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Thank you for sharing your experience while staying with us at Hyatt Place Grand Rapids South. We are so happy to hear you enjoyed your stay and we look forward to welcoming you back to our property.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was definitely above expectations in terms of amenities. The only comment I would have is some rowdy kids but they did quiet down before 10:00 p.m.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Thank you for sharing your experience while staying with us here at Hyatt Place, We are happy to hear you enjoyed your stay and that the room met your standards. We look forward to welcoming you back to our property.

10/10 - 훌륭해요

Mandy 님, Wyoming

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Thank you for sharing your experience while staying with us, We are happy to hear your stay was to your standards. We look forward to welcoming you back to our property.

8/10 - 좋아요

Heath

가족 여행
좋아요: 직원 및 서비스
We didn’t get complimentary water this time. We stayed there a few weeks back a did. Was also told when I called Saturday morning breakfast started at 630am so I then booked it for Saturday night as we had to be on the road by 7am but apparently on weekends they don’t start until 7am. Not happy about that!!!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Hello Thank you for sharing your experience while at Hyatt Place GRS, We appreciate you choosing to stay with us. I apologize about the miscommunication from the front desk, our breakfast hours are always mon-fri 6:30a-9a and sat & sun 7a-10a Hyatt Standard. We always Place 2 bottles of water in every room and the water at the front counter is for you i apologize if they did not offer. please feel free in the future stays to take your 2 daily waters from the market area. We look forward to welcoming you back to our property.

10/10 - 훌륭해요

Holly 님, Traverse City

가족 여행
좋아요: 숙박 시설 상태 및 시설
.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Thank you for leaving us a great review, we look forward to welcoming you back to our property.

4/10 - 별로예요

Reem

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was helpful but we checked in around 11pm, so I asked the front desk person if there were any restaurants nearby he mentioned Denny’s and a Truck Stop. I then inquired if there were any restaurants that delivered he said those two places were the only places that delivered. He neglected to mention that the bar they had was able to provide simple things like sliders and chicken tenders. I discovered this later bc of the sign they had in the room and then I spoke with the front desk in the morning,and they confirmed it. The only 24 hour Walgreens was 13 miles away! We needed to pick up a couple things we forgot at home…we checked in at 11 but were unable to get back to the room until 1:30am bc the Denny’s was busy and had only one server. I realize the whole restaurant situation may seem irrelevant but it impacted us getting a restful nights sleep. Also the room was improperly cleaned there was a gatorade bottle under the sofa bed cushion along with crumbs and candy wrappers it looked as if it hadn’t been properly cleaned in some time. There was no iron in the room, which they were able to provide but it didn’t work well which created chaos in the morning, since we were short on time I didn’t address the iron problem with the staff.I have stayed at Hyatt Place before in different cities and had a wonderful experience I wouldn’t say it’s the hotel per se. However, this location was less than impressive and I won’t stay here again nor would I recommend it.
2024년 2월에 1박 숙박함
답변 제공: njg 님, 2024년 2월 22일
Thank you for the response.

10/10 - 훌륭해요

Parker

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room, nice shower and comfortable. There was a slight smell in the room but that could have just been from cleaning products. Other than that, 9.5/10
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Thank you so much for sharing your experience while here at Hyatt Place GRS, We are so happy to hear you enjoyed your stay and we look forward to welcoming you back to our property.

8/10 - 좋아요

Tia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very accommodating
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Thank you for sharing your experience about your stay at Hyatt Place GRS. We look forward to welcoming you back to our property.

10/10 - 훌륭해요

Heath

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room. Cool setup with a touch of privacy for watching TV and unwinding!!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Thank you for sharing your experience about your stay at Hyatt Place GRS. We look forward to welcoming you back to our property.

8/10 - 좋아요

Norene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. Peaceful.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Thank you for sharing your experience here at Hyatt Place, we look forward to welcoming you back to our property.

10/10 - 훌륭해요

DeArest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanness freshness of the room, and open hands honesty from staff and team members
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 29일
Thank you so much for your review. We hope to see you again soon :)

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Thank you for sharing your experience here at Hyatt Place, we look forward to welcoming you back to our property.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Thank you for sharing your experience here at Hyatt Place, we look forward to welcoming you back to our property.

10/10 - 훌륭해요

Fredrick

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Thank you for leaving us a review, we look forward to welcoming you back to our property.

10/10 - 훌륭해요

Kevin

좋아요: 숙박 시설 상태 및 시설
Nice okace
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Thank you so much for sharing your experience her at Hyatt Place GRS, We look forward to welcoming you back to our property.

8/10 - 좋아요

larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Thank you for sharing your experience @ Hyatt place GRS. We look forward to welcoming you back to our property.

8/10 - 좋아요

Yasuhiro

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 19일
Thank you for your review :)

8/10 - 좋아요

Roxei

2024년 1월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 10일
Thank you for taking time to leave us a review.

6/10 - 괜찮아요

Tawanna

The property was ok.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Thank you for taking time to leave us a review.

4/10 - 별로예요

Kenneth

좋아요: 청결 상태, 직원 및 서비스
Pool was ice cold. Could only take a shower. The bath part did not work for my son. Breakfast was good and nice location.
2023년 12월에 1박 숙박함
답변 제공: njg 님, 2024년 2월 5일
Thank you

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 3일
Thank you for sharing your experience @ Hyatt Place GRS, we look forward to welcoming you back to our property.

2/10 - 너무 별로예요

Cabernae

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: njg 님, 2024년 1월 3일
Thank you for leaving a review.

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet and clean
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 3일
Thank you for sharing your experience @ Hyatt Place GRS, we look forward to welcoming you back to our property.

8/10 - 좋아요

Kari

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had an allergic reaction in the room. When we called the desk to ask if it was a pet free room, they replied that there were no pet free rooms. They said they deep clean after a pet is in there. Does that mean they steam clean the couches, carpet and bed every time? There should be rooms designated as pet free. Also, we were told there was a Starbucks on campus. There was not.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 3일
Thank you for sharing your experience @ Hyatt Place. I apologize we do not keep a pet free room available, something I will look at for sure. We look forward to welcoming you back to our property.

10/10 - 훌륭해요

Mary

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Thank you so much for taking time to leave us a review. We appreciate you choosing to stay with us and look forward to welcoming you back to our poroperty.

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 12월에 5박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Thank you for taking time to leave us a review. We appreciate you choosing to stay with us and cant wait to welcome you back to our property.

10/10 - 훌륭해요

edward

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Thank you so much for the great review. We appreciate your review and our happy to hear you enjoyed your stay. We can not wait to welcome you back.

10/10 - 훌륭해요

DeArest

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Thank you so much for the great review, we appreciate it and thank you for choosing to stay with us. We are so happy you enjoyed your stay and we can not wait to welcome you back to our property.

10/10 - 훌륭해요

Nagy

2023년 12월에 6박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Thank you for sharing your experience @ Hyatt Place GRS, we are so happy to hear you enjoyed your stay and we look forward to welcoming you back to our property.

10/10 - 훌륭해요

Maureen

2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 10일
Thank you for taking time to leave us a review.

10/10 - 훌륭해요

william

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, an excellent choice for lodging. However, breakfast (eggs, Canadian bacon, hash browns) were dry, & flavorless. The fruit yogurts breads were better alternatives. The hot items were just dry & over cooked
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for taking time to leave us a great review, we are please to hear you enjoyed your stay.We look forward to welcoming you back to Hyatt Place GR South.

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and comfortable. It was a little different that the sink was not in the bathroom, but I liked that better. We could get ready while the other was showering. Out of the congested area, but close to everything.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for taking time to leave us a great review, we are please to hear you enjoyed your stay.We look forward to welcoming you back to Hyatt Place GR South.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend stay
Very accommodating staff and very clean buildings and rooms. The breakfast was fantastic as well
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for taking time to leave us a great review, we are please to hear you enjoyed your stay.We look forward to welcoming you back to Hyatt Place GR South.

10/10 - 훌륭해요

MAUREEN

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the time we walked in the gentleman on the desk was excellent. The room was spotless as well as the property. Very quiet hotel and easy access. The breakfast was delicious and the surroundings very nice. I would definitely recommend this hotel.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for taking time to leave us a great review, we are please to hear you enjoyed your stay.We look forward to welcoming you back to Hyatt Place GR South.

8/10 - 좋아요

Ken

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for taking time to leave us a great review, we are please to hear you enjoyed your stay.We look forward to welcoming you back to Hyatt Place GR South.

10/10 - 훌륭해요

Karen 님, Clinton Township

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Thank you for sharing your experience @ Hyatt Place GR South. We look forward to welcoming you back to our property.

2/10 - 너무 별로예요

Margarita

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: njg 님, 2023년 11월 29일
thank you for sharing your experience with us.

8/10 - 좋아요

JAVIER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine until when we check in they give me the room that didn’t ask Nicely good
2023년 11월에 1박 숙박함
답변 제공: Natalie Kirkdorfer 님, 2023년 11월 27일
Thank you for leaving us a review!

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for taking time to leave us a great review, we are please to hear you enjoyed your stay.We look forward to welcoming you back to Hyatt Place GR South.

10/10 - 훌륭해요

Karen 님, Clinton Township

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Natalie Kirkdorfer 님, 2023년 11월 27일
Thank you for leaving us a review!

10/10 - 훌륭해요

Antonio

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for taking time to leave us a great review, we are please to hear you enjoyed your stay.We look forward to welcoming you back to Hyatt Place GR South.

10/10 - 훌륭해요

Dave

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for taking time to leave us a great review, we are please to hear you enjoyed your stay.We look forward to welcoming you back to Hyatt Place GR South.

10/10 - 훌륭해요

Juan

2023년 11월에 1박 숙박함
답변 제공: Natalie Kirkdorfer 님, 2023년 11월 21일
Thank you for leaving us a review!

4/10 - 별로예요

Gregory

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was put on a noisy ,dark no hall light third floor were rooms had no numbers that had construction going on from 9 AM til 6 pm . Then moved to another room that did not have a refrigerator for my food and the bathroom exhaust fan would not shut off and had to listen to that all night I was not happy. When I went out and came back my keys did not work.
2023년 11월에 1박 숙박함
답변 제공: njg 님, 2023년 11월 15일
third time i have seen this same review.