The staff was helpful but we checked in around 11pm, so I asked the front desk person if there were any restaurants nearby he mentioned Denny’s and a Truck Stop. I then inquired if there were any restaurants that delivered he said those two places were the only places that delivered. He neglected to mention that the bar they had was able to provide simple things like sliders and chicken tenders. I discovered this later bc of the sign they had in the room and then I spoke with the front desk in the morning,and they confirmed it.
The only 24 hour Walgreens was 13 miles away! We needed to pick up a couple things we forgot at home…we checked in at 11 but were unable to get back to the room until 1:30am bc the Denny’s was busy and had only one server. I realize the whole restaurant situation may seem irrelevant but it impacted us getting a restful nights sleep. Also the room was improperly cleaned there was a gatorade bottle under the sofa bed cushion along with crumbs and candy wrappers it looked as if it hadn’t been properly cleaned in some time. There was no iron in the room, which they were able to provide but it didn’t work well which created chaos in the morning, since we were short on time
I didn’t address the iron problem with the staff.I have stayed at Hyatt Place before in different cities and had a wonderful experience I wouldn’t say it’s the hotel per se. However, this location was less than impressive and I won’t stay here again nor would I recommend it.