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JW Marriott Hotel Grand Rapids

4.0 star property
Travelers can indulge in rejuvenating spa treatments and later relax with their preferred beverage beside the warm lobby fireplace in vibrant Downtown Grand Rapids.

Choose dates to view prices

Located in Downtown Grand Rapids' center, JW Marriott Hotel Grand Rapids provides an upscale getaway featuring a coffee shop and views of the garden. Guests can enjoy soothing spa treatments, unwind near the cozy lobby fireplace, or take a swim in the indoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Gym
The current price is ₩453,649
₩535,306 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Room, 2 Queen Beds, River View

Grand Room, 2 Queen Beds, River View | Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Grand Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Downtown Grand Rapids neighborhood, JW Marriott Hotel Grand Rapids is connected to the convention center. DeVos Performance Hall and Frederik Meijer Gardens and Sculpture Park are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Check out an event or a game at Van Andel Arena, and consider making time for John Ball Zoo, a top attraction not to be missed. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Grand Rapids travel guide
Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

What's nearby

  • Van Andel Arena
    Van Andel Arena
    5 min walk - 0.5 km
  • Gerald R. Ford Museum
    Gerald R. Ford Museum
    5 min walk - 0.5 km
  • DeVos Performance Hall
    3 min walk - 0.3 km
  • DeVos Place Convention Center
    5 min walk - 0.4 km
  • Grand Valley State University - Pew Campus
    5 min walk - 0.5 km

Getting around

  • Grand Rapids Station
    16 min walk
  • Gerald R. Ford International Airport (GRR)
    20 min drive

Restaurants

  • Z's Bar & Restaurant
    1 min walk
  • Pind Indian Cuisine
    4 min walk
  • The B.O.B.
    4 min walk
  • Uccello's Ristorante, Pizzeria & Sports Lounge
    4 min walk
  • Rendezvous
    1 min walk

About this property

JW Marriott Hotel Grand Rapids

  • Upscale hotel near DeVos Performance Hall
  • Near Van Andel Arena and DeVos Place Convention Center, JW Marriott Hotel Grand Rapids provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a detox wrap, a massage, or a body treatment at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar.
  • Other perks include:
    • An indoor pool
    • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
    • Express check-out, express check-in, and a gift shop
    • Outdoor furniture, smoke-free premises, and concierge services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 333 rooms include comforts such as premium bedding and air conditioning, in addition to perks like safes and bathrobes.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with deep soaking tubs and hair dryers
    • Smart TVs with Netflix and premium channels
    • Mini fridges, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,389 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 41.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does JW Marriott Hotel Grand Rapids have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at JW Marriott Hotel Grand Rapids?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on Jun 21, 2026 start from ₩453,649, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Grand Rapids pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 41.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at JW Marriott Hotel Grand Rapids?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at JW Marriott Hotel Grand Rapids?

Check-out is at noon.

Where is JW Marriott Hotel Grand Rapids located?

Located in Downtown Grand Rapids, this spa hotel is steps from Rosa Parks Circle and DeVos Performance Hall. DeVos Place Convention Center and Van Andel Arena are also within 15 minutes. Grand Rapids Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Grand Rapids Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 697 out of 1007 reviews
Rating 8 - Good. 172 out of 1007 reviews
Rating 6 - Okay. 65 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. We enjoyed our stay immensely.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and location!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and amenities. The steam room is a must!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rona

Liked: Cleanliness
Yes, love the buffet! Staff wonderful. Room very clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
First time staying at a Marriott It was wonderful, clean and staff were so kind and helpful Thanks
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeron

Liked: Cleanliness, staff & service
A little pricey but beautiful hotel worth the penny for a comfort..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, amenities
Fantastic staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations were very lovely! A+ on cleanliness,staff and bathroom amenities!
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Bradford

Liked: Cleanliness, property conditions & facilities
The hotel had a very unpleasant smell, the lounge didnt serve any desserts after 10pm. Service was difficult to come by. We did have a good room however.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy rooms! Beautiful hotel!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beautiful room. Would stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
My wife & i had a great time with our stay. The food and drinks we had was really good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kiela

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was absolutely wonderful. Thank you for the professionalism with staff as well.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean comfortable room.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with a clean room, very friendly staff and located in a great area!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Nice pool and steamer and sauna. Quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Everyone from the desk to services room service and valet parking. Everyone was very friendly and helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spotless
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities, room comfort
It’s been a while, but had a wonderful time in GR. Nice location for sure. Fabulous weekend brunch; the sorbet mimosa was so yummy! Would def come back.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands-down the best experience I have had at any hotel, ever. Every single staff member was friendly without being overbearing, my room was fantastic, the club lounge was well stocked and clean, the spa was INCREDIBLE and it truly was the perfect getaway. I want to mention Molly at the front desk. She was FANTASTIC. I don't know what kind of training JW puts their people through, but it was worth every penny. I walked away feeling like I had made a new friend. There was a line of people behind me, but she took her time explaining all amenities and made sure I was 100% happy before she moved on to the next guest. She deserves MASSIVE accolades as I'm sure her job is very difficult. I also had a 60 minute massage at Seraphina and it was FABULOUS. Dionte was my massage therapist and made sure I was completely comfortable throughout. We had a great chat while he worked and instinctively knew when I was getting sleepy. He worked out knots I have had for YEARS. I'm so grateful for his time and expertise. There's no question on if I'll be booking again. It was the perfect place to rest and relax, and I can't wait until I can return!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay at this hotel. Very nice property that is clean and beautiful. The staff were all very friendly and accommodating too! Comfortable rooms with great views. I would definitely stay here again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, restaurant and staff were all excellent! Will definitely return and recommend to others!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location for Grand Rapids downtown river view!
Stayed 1 night in Dec 2023